Reviews for Ekosport.co.uk

Dear Ketish, We're pleased to hear you were satisfied with our pricing and delivery time. Sincerely Ekosport

Dear Alistair, Thank you so much for your kind feedback! We're delighted to hear that you had an excellent experience with our service. Ensuring fast delivery, careful packaging, and keeping you informed every step of the way are priorities for us. Sincerely Ekosport

Dear Wilf, Thank you for your kind words! We're delighted to hear that you were pleased with our delivery service and that you love the item. Kind regards, Ekosport

Hello, We received your return package, as specified in our emails, but it did not contain our items. Instead, it contained a pair of boots, which we do not sell. It was indeed our box and return label on the package, which was not damaged. You have received all the photos to verify this discrepancy. Given these circumstances, a refund was not possible. We understand this situation is frustrating and appreciate your understanding. Best regards, Ekosport

Dear David, Thank you for your kind words! We're thrilled to hear that you found our site excellent, our prices good, and our service incredible. Kind regards, Ekosport

Dear Michael, Thank you for your kind words! We're pleased to hear that you found our website easy to use and that our tax and delivery information for the UK was clear. It's great to know you appreciate our wide range of products and competitive prices, and that your order was delivered as promised. We're thrilled to have you as a repeat customer and look forward to serving you again in the future! Sincerely Ekosport

Dear Mark, We're pleased to hear you found a great deal and that our returns service worked well for you. We're glad we could assist you in getting the right size. Kind regards, Ekosport

Dear Lauraine, We're pleased to hear that the postage was timely and the product met your expectations. Best regards, Ekosport

Dear Adam, Thank you for your detailed feedback. We're glad to hear that you appreciated our website, service, and prices. However, we're sorry to learn about the issue you experienced with our contact system. We apologize for the delay in responding to your request to change the ski size. Your feedback is invaluable, and we are taking steps to improve our communication processes to ensure such issues do not occur in the future. Sincerely Ekosport

Dear Jacqui, Since Brexit, all return parcels from the UK go through Basildon, the sorting center, for inspection. Subsequently, they are grouped and sent back to France. This explains the delay in processing refunds. We sincerely apologize for any inconvenience caused and are working on implementing a faster procedure. Best regards, Ekosport

Dear David, I'm thrilled to hear that you had such a positive experience with our site and that you're enjoying your new skis! We strive to offer great prices and reliable delivery, so it's wonderful to know that we met your expectations. If there's anything else you need or if you have any questions in the future, please don't hesitate to reach out. Kind regards, Ekosport

Dear Mark, Thank you for your feedback, and we apologize for the poor delivery experience you had. We're glad to hear that you're pleased with the product itself. Your comments about the delivery have been noted, and we'll address this issue with our shipping partners to ensure it doesn't happen again. Best regards, Ekosport

Dear Damir, Thank you for your feedback! We're thrilled to hear that you find our site excellent and that you plan to continue using it. We take pride in offering competitive prices and a diverse selection of high-quality gear. Best regards, Ekosport

Dear Peter, We're glad to hear that you're satisfied with the equipment you received. Kind regards, Ekosport

Dear Lois, Indeed, the return costs are at your expense, as stated in our return policy, which is available online under the "returns" section. https://www.ekosport.co.uk/u/faq7/returns Best regards, Ekosport

Dear Richard, Thank you for your feedback! We're delighted to hear that you were satisfied with our service. It's great to know that the delivery was quick and the packaging met your expectations. Best regards, Ekosport

Dear Mantvydas Thank you for your feedback! We're delighted to hear that you were satisfied with our delivery services and found good deals. Kind regards, Ekosport

Dear Mark, We are glad to hear you found our product excellent and reasonably priced! I apologize for the inconvenience caused by the £26 postage fee on your £340 order. But you should know that since the Brexit everything has changed in relation to shipping from France. Shipping skis is indeed more expensive than before. Best regards, Ekosport

Dear Mia, Glad to hear everything arrived on time and in great condition! It's awesome that you found everything you ordered at a significant discount. Enjoy your purchases! Sincerely Ekosport

Dear Ed, Thank you for your feedback! We're glad to hear that your order arrived promptly and accurately, and that you were satisfied with the great prices in the sale. Kind regards, Ekosport