Reviews for Ekosport.co.uk

Dear Keith, Thank you for your feedback! We're delighted to hear that you had a great experience with our customer service. Kind regards, Ekosport

Dear Paul, thank you very much. Sincerely Ekosport

Dear Teresa, We are delighted to hear that you received your order quickly and had a positive experience ordering from us! Sincerely Ekosport

Dear Peter, Thank you for your feedback! We're pleased to hear that you found our prices great and appreciated our good communication. We apologize for the delay in shipping but are glad to hear it was worth the wait. We look forward to serving you again in the future. Kind regards, Ekosport

Dear Hannah, We apologize for the extended processing time of your return. Since Brexit, all packages undergo customs inspection, are grouped together, and then sent back to France, leading to delays. We have noticed that the refund has been processed, and your case has been closed. Once again, we sincerely apologize for the delay and any inconvenience caused. Kind regards, Ekosport

Dear Michael, We're thrilled to hear that you had an excellent experience with our services! Kind regards, Ekosport

Dear Fred, We deeply regret the inconvenience caused by the delivery issue with your order. However, your case has been promptly resolved, and you have been duly compensated for any inconvenience experienced. Please accept our sincere apologies for this unforeseen issue, which was beyond our control. We understand the frustration it may have caused and appreciate your patience and understanding throughout the resolution process. Best regards, Ekosport

Dear Terry, We are pleased to hear that you found the item you wanted at a discounted price that worked well for you. Best regards, Ekosport

Dear Jon, Thank you for your feedback. Indeed, since Brexit, the returns process from the UK has become significantly longer. All packages must go through customs for inspection, which adds to the delay. Once cleared, they are grouped together and then sent back to France. We understand this can be frustrating and inconvenient for our customers. We appreciate your understanding and patience during this process. We are constantly working on improving our logistics to provide a better experience for our customers. Best regards, Ekosport

Dear Wayne, Thank you for your feedback! We're pleased to hear that you found our site and service good, and that the items met your expectations. We apologize for the inconvenience with the return process and the delay in the refund. Furthermore, we're glad our customer service was able to assist you effectively. Your satisfaction is important to us, and we appreciate your understanding and patience. Kind regards, Ekosport

Dear Matt, Indeed, your order could not be located after shipment. We sincerely apologize for the extended time it took to resolve your case. We understand how frustrating this situation must have been for you. Ultimately, you have received a full refund for your order. This is not reflective of our usual standard of service, and we deeply regret the inconvenience caused. We are committed to improving our processes to prevent such issues in the future. Once again, please accept our heartfelt apologies. Thank you for your understanding and patience. Best regards, Ekosport

Dear Glyn, thank you for your feedback. Sincerely Ekosport

Dear Ronan, It's great to hear that you found the exact running shoe you were after at Ekosport and at a competitive price! Kind regards, Ekosport

Dear Darell, We are glad to hear that you found our site easy to navigate! We apologize for the delay in dispatching your items but are happy that our customer service team was responsive when you reached out. Kind regards, Ekosport

Dear James, We are sorry to hear about your dissatisfaction. However, please note that Ekosport is available by phone from 9 AM to 1 PM. We understand your concerns regarding the longer refund process. Unfortunately, since Brexit, all packages must go through customs for inspection, which has resulted in delays. Once the packages are cleared, they are sent back to France, which further extends the processing time. We appreciate your understanding and patience as we work through these new logistical challenges. Thank you for your continued support. Kind regards, Ekosport

Dear Kate, We are glad to hear you're pleased with your jacket and that it arrived swiftly! Best regards, Ekosport

Dear Lain, thank very much. Kind regards, Ekosport

Dear Raj, Delighted to hear you had such a positive experience with us at a great sale price! Sincerely Ekosport

Dear Tracey, Thank you for sharing your experience! We're thrilled to hear that you found the walking boots you wanted at the best price with us. It's great to know that they were delivered safely and that you're happy with your purchase. We look forward to serving you again in the future! Best regards Ekosport

Dear Paul, Thank you for your kind words! We're thrilled to hear that you had a great experience with us and appreciated our good prices and fast delivery to the UK. Your satisfaction is very important to us, and we look forward to serving you again soon! Kind regards, Ekosport