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A. A.
16 Nov 2021
Verified reviewReally lovely service, would use again.
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A. A.
16 Nov 2021
Verified reviewGreat high-end product range with very reasonable price. Great shipping option with DHL. Love the free cotton tote bags.
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A. A.
16 Nov 2021
Verified reviewExcellent service!
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A. A.
16 Nov 2021
Verified reviewQuick shipping, good quality clothes.
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A. A.
13 Nov 2021
Verified reviewI received my order more than 3 weeks late. We were promised to have the shipping fees refunded but we did not receive the refund.
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A. A.
13 Nov 2021
Verified reviewlooks great, we haven't tried yet
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A. A.
13 Nov 2021
Verified reviewShopping was seamless, shipping prompt, and you can’t really beat the selection!
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A. A.
13 Nov 2021
Verified reviewkept me updated with status of product and even with delays, my order came quickly. very pleased with how Smallable operates, thank you!
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13 Nov 2021
Verified reviewI was very disappointed with the service I received from smallable. The delivery took nearly a month and then I was asked for over £30 in import charges before they would deliver my parcel. I wanted to check this wasn’t a scam with the charge so I contacted smallable and it took a week for them to reply. They said I would receive a refund on the import charges but due to such a slow response from customer services I had lost faith in them. I ended up sending the parcel back and am still waiting for them to confirm they have received it and no refund nearly 6 weeks after my original order. I definitely would not recommend this company purely on the customer service and delivery aspect. The products themselves look gorgeous so I was really disappointed that I didn’t get them.
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A. A.
12 Nov 2021
Verified reviewThe item was packed in very flimsy paper that got significantly broken in two parts and I was not allowed to inspect the item before collecting it. Therefore, given the conditions of the parcel I had to refuse the item and since it was the last available I ended up without what I paid for. Extremely disappointed because avoidable with the right packaging.
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A. A.
12 Nov 2021
Verified reviewVery good customer service
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12 Nov 2021
Verified reviewGreat!
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12 Nov 2021
Verified reviewDelightful selection, high quality, and fast shipping.
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12 Nov 2021
Verified reviewI very love their items that come with great packing service. Nothing I shall worried as it reach my country on date. But I hope they can have more Sylvanians larger piece. Because Choices are not that much for me to purchase second round from them again. Anyway I have a happy purchase from their site. As not much international site shipping overseas country. Keep up their good service. By cecilia, Brunei.
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A. A.
12 Nov 2021
Verified reviewAlthough my item arrived within an acceptable period, well packaged, I have not been refunded with Customs Duty. Customer Service asked for a receipt which I have sent twice. No response, no refund. Website claims any duty payable would be refunded.
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A. A.
11 Nov 2021
Verified reviewAbsolutely appalling my parcel was redirected to sender as there was a customs free which I didn't know about and i thought was a scan. When I contacted customer services they said when they receive it back they would contact me and resend it to myself which they did, I heard nothing regarding delivery even though i was told they received it back so contacted them again for them to tell me it was no longer in stock so basically I was lied to and it was in stock just that they didn't want to resend it as they put there prices up. Appalling customer services
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A. A.
11 Nov 2021
Verified reviewGreat shipping, very fast, however too expensive and there are no coupons to promote returning business.
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11 Nov 2021
Verified reviewLong delivery time, but I was notified on beforehand and knew Smallable were having logistic issues. Overall very happy with my purchase and packaging was nice and tidy.
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11 Nov 2021
Verified reviewI ordered an e-gift card to give as a gift. The email had not got to me four days later and I had to contact smallable to follow up. This was past the date of when I needed it though it came through soon after my follow up email.
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A. A.
11 Nov 2021
Verified reviewPreviously I had a good experience with Smallable . However I felt so disappointed for this order due to own mistake and take so long to resolve my order .
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