Customer reviews for eternityrose.com.au

Customer reviews

• 5 / 5

  

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  Beautiful product. Given as a 10th Wedding Anniversary present. Extremely satisfied with the silver dipped rose. Delivered well under a week. Thank you.

  Review of 29/10/2023, following an experience of 19/10/2023 by A A. *

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• 5 / 5

  

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  Product came very quick and I received plenty of emails with updates of where my product was.

  Review of 25/10/2023, following an experience of 14/10/2023 by A A. *

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• 5 / 5

  

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  Excellent. Arrived before the estimated date.

  Review of 20/10/2023, following an experience of 10/10/2023 by A A. *

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• 5 / 5

  

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  Item as described, fast delivery

  Review of 15/10/2023, following an experience of 05/10/2023 by A A. *

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• 5 / 5

  

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  everything went smoothly and efficently could not be happier

  Review of 12/10/2023, following an experience of 02/10/2023 by A A. *

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• 4 / 5

  

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  Great

  Review of 12/10/2023, following an experience of 02/10/2023 by A A. *

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• 5 / 5

  

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  My Eternity Rose arrived perfectly packaged and earlier than I expected. It is in a very nice presentation box. The rose itself exceeds all my expectations, the photos on the web site do not do it justice. I bought it for our 25th Wedding Anniversary which is in 2 weeks and I am sure my wife will love it.

  Review of 10/10/2023, following an experience of 26/09/2023 by A A. *

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• 5 / 5

  

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  Was delivered very fast

  Review of 08/10/2023, following an experience of 25/09/2023 by A A. *

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• 5 / 5

  

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  Great seller and great product. Very fast delivery. Thanks.

  Review of 08/10/2023, following an experience of 21/09/2023 by A A. *

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• 5 / 5

  

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  Reliable website, easy to browse and select. Fast delivery!

  Review of 08/10/2023, following an experience of 17/09/2023 by A A. *

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• 1 / 5

  

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  Unfortunately I am very disappointed with the product received. I order the silver rose and vase set in display box . The rose I am quite happy with however the vase is extremely disappointing. The silver only just goes on the inside so it looks very very ugly when looking in it . The rose actually doesn’t fit the case properly as a set ( not sure if supposed too) but together look quite cheap. As this was a 25 th wedding anniversary I am most dissatisfied with the vase . I contacted eternity rose and was told that is how the vase is . Nothing else . I’m sure they would have a better looking vase if they took the time to look and send a new one . But this was obviously too much trouble . I will not recommend any one purchase products after my disappointment .

  Review of 08/10/2023, following an experience of 10/09/2023 by A A. *

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• 5 / 5

  

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  Absolutely beautiful. Very quick delivery and communication was exceptional. Highly recommended!!

  Review of 23/09/2023, following an experience of 11/09/2023 by A A. *

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• 5 / 5

  

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  This is a pleasure to do business with you.

  Review of 17/09/2023, following an experience of 07/09/2023 by A A. *

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• 5 / 5

  

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  Unfortunately the rose I was going to get was out of stock but I was able to find another one.

  Review of 14/09/2023, following an experience of 04/09/2023 by A A. *

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• 5 / 5

  

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  I got exactly what it said I was ordering. Thank you!

  Review of 13/09/2023, following an experience of 24/08/2023 by A A. *

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• 5 / 5

  

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  Very easy to navigate the site. The short videos for each rose were a big help in making my choice. One very minor complaint is that the delivery came much sooner than the original update said it, so no one was home, but I guess I shouldn’t complain that the service was too good!

  Review of 09/09/2023, following an experience of 30/08/2023 by A A. *

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• 5 / 5

  

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  Incredibly fast delivery to a remote NT location. Product arrived as described in perfect condition.

  Review of 03/09/2023, following an experience of 24/08/2023 by A A. *

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• 5 / 5

  

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  Beautiful rose. Wife loved it. Great anniversary prezzie. Delivered within 2 days, no damage or anything. Which is good.

  Review of 31/08/2023, following an experience of 21/08/2023 by A A. *

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• 5 / 5

  

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  Prompt delivery

  Review of 25/08/2023, following an experience of 16/08/2023 by A A. *

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• 5 / 5

  

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  Very good

  Review of 24/08/2023, following an experience of 15/08/2023 by A A. *

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• 5 / 5

  

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  I ordered on a Wednesday night and received the rose on Friday midday. The packaging was well suited to the quality of the rose and the person I bought it for was very impressed with it.

  Review of 20/08/2023, following an experience of 09/08/2023 by A A. *

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• 5 / 5

  

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  Excellent customer service and prompt response and delivery

  Review of 06/08/2023, following an experience of 26/07/2023 by A A. *

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• 4 / 5

  

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  Look nice, however, the silver vase doesn't fit / sit flush in the padded case. Should sit flush for the amount of money spent and it takes away the prestige of the gift when this don't fit. I'm a little disappointed.

  Review of 31/07/2023, following an experience of 18/07/2023 by A A. *

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• 5 / 5

  

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  For starters the website was not only easy to navigate but quite informative also. I live in country Queensland and the eternity rose only took 3 days to arrive and when it did i was very impressed with the whole package. This is a 50th wedding anniversary present for mum and dad and i can't wait to see their reaction.

  Review of 27/07/2023, following an experience of 17/07/2023 by A A. *

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• 5 / 5

  

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  I was absolutely impressed with the delivery, three days from ordering to recieving. Australia to New Zealand.

  Review of 19/07/2023, following an experience of 10/07/2023 by A A. *

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• 5 / 5

  

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  Next day delivery - well done!

  Review of 19/07/2023, following an experience of 10/07/2023 by A A. *

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• 5 / 5

  

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  Delivered all that was promised. Fast delivery. Good customer service. Would buy from again. Super fast delivery

  Review of 16/07/2023, following an experience of 06/07/2023 by A A. *

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• 5 / 5

  

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  Iwork away from home. I saw the ad on Facebook. I ordered online 2 days before my anniversary. It arrived on the day and was waiting for my wife when she got home. Leather box is of the highest quality and the rose is absolutely beautiful.

  Review of 08/07/2023, following an experience of 28/06/2023 by A A. *

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• 5 / 5

  

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  great quality and value. shipping times are insanely quick, i received my order less than 48hrs after placing it

  Review of 29/06/2023, following an experience of 19/06/2023 by A A. *

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• 5 / 5

  

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  :---)

  Review of 24/06/2023, following an experience of 14/06/2023 by A A. *

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• 5 / 5

  

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  Excellent service and highly trust worthy

  Review of 17/06/2023, following an experience of 05/06/2023 by A A. *

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• 5 / 5

  

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  All very good

  Review of 17/06/2023, following an experience of 07/06/2023 by A A. *

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• 5 / 5

  

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  Ordered a rose on the 2nd of July, arrived on the 6th. Very happy with postage time.

  Review of 15/06/2023, following an experience of 02/06/2023 by A A. *

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• 5 / 5

  

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  More then happy with my purchases and will do so again amazing Roses and very fast delivery thank you for another excellent anniversary gift

  Review of 07/06/2023, following an experience of 27/05/2023 by A A. *

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• 5 / 5

  

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  Great product and great communication for payment and delivery.

  Review of 05/06/2023, following an experience of 26/05/2023 by A A. *

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• 5 / 5

  

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  Delivery was very quick, came in perfect condition.

  Review of 24/05/2023, following an experience of 12/05/2023 by A A. *

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• 5 / 5

  

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  Very fast delivery

  Review of 24/05/2023, following an experience of 14/05/2023 by A A. *

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• 5 / 5

  

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  I rate all aspects of my dealings as first class. Information about the product was extensive and accurate. Tracking of the delivery across several states was assuring. Altogether, highly satisfying.

  Review of 14/05/2023, following an experience of 28/04/2023 by A A. *

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• 5 / 5

  

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  Highly recommend that what you see is what you get and very promptly delivered. Can't fault product, buying process or delivery.

  Review of 13/05/2023, following an experience of 02/05/2023 by A A. *

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• 5 / 5

  

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  The service provided is without doubt excellent. Easy to navigate site to find what you want. From ordering to delivery is insanely quick. Deserved 5 stars. Only one thing for me personally is it would nice if the customer had the option to buy a vase separately if a rose doesn't come in a set.

  Review of 12/05/2023, following an experience of 29/04/2023 by A A. *

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• 5 / 5

  

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  Easy to navigate website. Great range of products. Selection of items and payment was easy. Communication regarding payment and delivery was excellent. Delivery was very swift. Thank you.

  Review of 12/05/2023, following an experience of 02/05/2023 by A A. *

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• 5 / 5

  

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  Fine

  Review of 10/05/2023, following an experience of 28/04/2023 by A A. *

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• 5 / 5

  

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  My daughter loves it and is feeling very special. Delivery was prompt, item is as described and nicely packaged. Thankyou.

  Review of 09/05/2023, following an experience of 26/04/2023 by A A. *

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• 5 / 5

  

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  Good product.

  Review of 27/04/2023, following an experience of 17/04/2023 by A A. *

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• 4 / 5

  

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  The missus was happy

  Review of 15/04/2023, following an experience of 05/04/2023 by A A. *

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• 5 / 5

  

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  It is so refreshing these days, to get service exactly as promised.Tracking and arrival date was a pleasure to experience.

  Review of 13/04/2023, following an experience of 03/04/2023 by A A. *

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• 5 / 5

  

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  Ordered over the phone very pleasant lady i spoke with. Could not believe how quick my order arrived. The rose and vase are absolutely beautiful. Best of all the good lady wife loves them.

  Review of 13/04/2023, following an experience of 03/04/2023 by A A. *

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• 5 / 5

  

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  awesome

  Review of 13/04/2023, following an experience of 03/04/2023 by A A. *

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• 5 / 5

  

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  Quick and easy purchase. Turned up in no time at all and packaging/communication was flawless.

  Review of 26/03/2023, following an experience of 09/03/2023 by A A. *

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• 5 / 5

  

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  Excellent customer service, smooth transaction, purchase with confidence

  Review of 26/03/2023, following an experience of 16/03/2023 by A A. *

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• 5 / 5

  

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  Absolutely beautiful product, congratulations

  Review of 25/03/2023, following an experience of 13/03/2023 by A A. *

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• 4 / 5

  

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  I received my order within days of placing it. The rose is beautiful and presented in a beautiful case. Worth the investment.

  Review of 25/03/2023, following an experience of 14/03/2023 by A A. *

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• 5 / 5

  

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  Easy to order great customer service quick delivery and was greatly appreciated.

  Review of 22/03/2023, following an experience of 10/03/2023 by A A. *

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• 2 / 5

  

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  Easy as to order Took too long to arrive - arrived here on the 7th March - I missed the special occasion and I am disappointed

  Review of 22/03/2023, following an experience of 24/02/2023 by A A. *

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• 5 / 5

  

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  Great product and fast delivery

  Review of 22/03/2023, following an experience of 06/03/2023 by A A. *

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• 5 / 5

  

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  Easy and clear website to order

  Review of 22/03/2023, following an experience of 24/02/2023 by A A. *

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• 5 / 5

  

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  Very good

  Review of 22/03/2023, following an experience of 28/02/2023 by A A. *

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• 5 / 5

  

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  The product and boxing is beautiful, shopping was easy and delivery was overnight. I had an issue with the product and after contacting support it was resolved very favourably. If there is anything to criticise it is that the support email contact is not readily found on the website.

  Review of 08/03/2023, following an experience of 21/02/2023 by A A. *

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• 5 / 5

  

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  Sensational thanks

  Review of 08/03/2023, following an experience of 22/02/2023 by A A. *

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• 5 / 5

  

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  Outstanding communications and delivery as promised

  Review of 08/03/2023, following an experience of 16/02/2023 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 08/03/2023, following an experience of 23/02/2023 by A A. *

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• 5 / 5

  

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  Am super happy with everything xxx

  Review of 08/03/2023, following an experience of 23/02/2023 by A A. *

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• 5 / 5

  

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  Turned up with perfect timing and was just as I thought it would be, beautiful

  Review of 08/03/2023, following an experience of 11/02/2023 by A A. *

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• 5 / 5

  

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  Wow !!!! Just awesome and well presented and my partner really loved it . Thank u so much

  Review of 08/03/2023, following an experience of 08/02/2023 by A A. *

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• 5 / 5

  

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  Fantastic individualised lasting present for my wife.

  Review of 08/03/2023, following an experience of 13/02/2023 by A A. *

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• 5 / 5

  

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  Rang and spoke to them couldn't have been more helpful or pleasant to deal with

  Review of 08/03/2023, following an experience of 10/02/2023 by A A. *

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• 5 / 5

  

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  these beautiful pieces were given as a gift. my wife belongs to a group who wear red. every so often they accessorise with purple. spotted these on laptop while researching and i straight away knew these beautiful pieces would be perfect accessories....and they are!!!!!!!

  Review of 08/03/2023, following an experience of 13/02/2023 by A A. *

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• 5 / 5

  

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  Ordered over the phone,website wouldn't accept my email.

  Review of 08/03/2023, following an experience of 14/02/2023 by A A. *

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• 2 / 5

  

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  The item was delivered very quickly considering i only placed the order the day before Valentines day so i have no complaints there. However when my wife opened the leather case she found the rose was damaged in that the gold was lifting from the leaf. i have contacted Eternity rose by phone and sent an email back along with pictures of the damaged rose just on a week ago now and still no one from the company customer service team have contacted me to advise what they intend to do about the damaged rose; so i am not very impressed with their service which is why i gave them a low rating

  Review of 08/03/2023, following an experience of 13/02/2023 by A A. *

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• 5 / 5

  

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  Thank you for your product and thanks for giving me delivery on time (within 2 days ). Really appreciated

  Review of 08/03/2023, following an experience of 12/02/2023 by A A. *

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• 5 / 5

  

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  See below

  Review of 08/03/2023, following an experience of 14/02/2023 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 08/03/2023, following an experience of 13/02/2023 by A A. *

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• 5 / 5

  

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  Get what you pay for. The case is awesome. And the rose looks great also.

  Review of 08/03/2023, following an experience of 11/02/2023 by A A. *

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• 5 / 5

  

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  Very happy

  Review of 07/03/2023, following an experience of 11/02/2023 by A A. *

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• 5 / 5

  

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  Amazing, came in 1 business day even though they promised 2 business days and the packaging and rose was amazing

  Review of 07/03/2023, following an experience of 10/02/2023 by A A. *

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• 1 / 5

  

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  Missing express parcel?, contact receptionist, a few kind words, sending an urgent email, we’ll contact you later. 🤷🏻‍♀️🤷‍♂️ 2 weeks later Still Missing an express parcel?, contact receptionist, a few kind words, sending an urgent email, we’ll contact you later. 🤷🏻‍♀️🤷‍♂️

  Review of 07/03/2023, following an experience of 07/02/2023 by A A. *

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• 5 / 5

  

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  It was more than I expected! Delivered promptly. My wife was speechless and absolutely adores the Rose. Thankyou for helping me bring a smile to my loved one

  Review of 07/03/2023, following an experience of 09/02/2023 by A A. *

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• 4 / 5

  

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  Very happy with the product but it came damaged. the leaf is only just holding on, my wife loved it that much she didn't want me to follow it up.

  Review of 07/03/2023, following an experience of 11/02/2023 by A A. *

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• 5 / 5

  

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  Fast delivery and beautiful rose!

  Review of 07/03/2023, following an experience of 12/02/2023 by A A. *

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• 5 / 5

  

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  Wife loved it..

  Review of 07/03/2023, following an experience of 12/02/2023 by A A. *

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• 5 / 5

  

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  Awesome product and service

  Review of 07/03/2023, following an experience of 10/02/2023 by A A. *

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• 5 / 5

  

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  A very interesting site for romantic people to buy presents

  Review of 03/03/2023, following an experience of 09/02/2023 by A A. *

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• 3 / 5

  

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  Fine

  Review of 03/03/2023, following an experience of 09/02/2023 by A A. *

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• 1 / 5

  

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  Disregard for checking my delivery details Then blaming me for wrong info No cooperation in helping redirect article or allowing pick up from warehouse

  Review of 03/03/2023, following an experience of 07/02/2023 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 03/03/2023, following an experience of 02/02/2023 by A A. *

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• 5 / 5

  

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  Excellent service and product

  Review of 03/03/2023, following an experience of 09/02/2023 by A A. *

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• 5 / 5

  

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  Great thanks, delivery time was excellent,

  Review of 03/03/2023, following an experience of 08/02/2023 by A A. *

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• 1 / 5

  

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  Do not bother unless you want to do the chasing of the product. Their dispatch put the wrong suburb on my item. I ended up having to drive an hour and a half and two tolls to the courier depot to which they said they had another one there with the same issue I’ve had. The product itself was ok. Didn’t get the wow factor I was hoping for. Just something to sit in the cupboard never to be seen again

  Review of 03/03/2023, following an experience of 07/02/2023 by A A. *

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• 5 / 5

  

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  Amazing product and put a smile on my partner’s face, next day delivery was awesome, customer service is excellent, site was easy to navigate

  Review of 03/03/2023, following an experience of 08/02/2023 by A A. *

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• 5 / 5

  

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  Its was the best last minute gift ever

  Review of 03/03/2023, following an experience of 09/02/2023 by A A. *

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• 5 / 5

  

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  Easy to choose, order and pay for, delivered promptly and as beautiful as I anticipated!

  Review of 03/03/2023, following an experience of 09/02/2023 by A A. *

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• 5 / 5

  

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  I got exactly what was described on the rose I chose. Received it the next day.

  Review of 03/03/2023, following an experience of 09/02/2023 by A A. *

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• 5 / 5

  

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  A AMAZING COMPANY WITH BEAUTIFUL ITEMS FOR ANY SPECIAL OCCASION

  Review of 03/03/2023, following an experience of 09/02/2023 by A A. *

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• 5 / 5

  

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  Excellent, arrived a day earlier than expected.

  Review of 03/03/2023, following an experience of 10/02/2023 by A A. *

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• 5 / 5

  

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  The site is easy to navigate,delivery was super quick,very nice items .

  Review of 03/03/2023, following an experience of 07/02/2023 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 03/03/2023, following an experience of 10/02/2023 by A A. *

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• 5 / 5

  

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  Excellent product

  Review of 03/03/2023, following an experience of 08/02/2023 by A A. *

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• 5 / 5

  

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  The rose is so beautiful it's gorgeous thank you so much

  Review of 03/03/2023, following an experience of 09/02/2023 by A A. *

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• 5 / 5

  

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  It was awesome

  Review of 02/03/2023, following an experience of 06/02/2023 by A A. *

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• 4 / 5

  

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  The product arrived on time.

  Review of 02/03/2023, following an experience of 07/02/2023 by A A. *

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