Customer reviews for eternityrose.com.au

Customer reviews

• 5 / 5

  

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  Happy

  Review of 08/12/2021, following an experience of 26/11/2021 by ALEX R. *

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• 5 / 5

  

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  Nicely packaged for shipment and especially nice for gift giving. Rose is much larger than the picture showed. VERY NICE. Color is perfect.

  Review of 08/12/2021, following an experience of 28/11/2021 by STEPHEN W. *

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• 5 / 5

  

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  The rose came on the morning of our golden wedding anniversary. We were both delighted with the product..

  Review of 08/12/2021, following an experience of 28/11/2021 by SOFIA J. *

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• 5 / 5

  

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  Very fast processing and delivery

  Review of 05/12/2021, following an experience of 23/11/2021 by DAMIEN G. *

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• 5 / 5

  

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  very easy to use and delivery very quick

  Review of 03/12/2021, following an experience of 23/11/2021 by LOGAN R. *

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• 5 / 5

  

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  I wanted something special as a house warming present, I hadn't heard of you company but the deliver time was excellent, communication I couldn't fault and the Rose was magnificent, I am sure my friend will love it....I did Sandra

  Review of 03/12/2021, following an experience of 24/11/2021 by PETE C. *

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• 5 / 5

  

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  very fast and efficent

  Review of 02/12/2021, following an experience of 09/11/2021 by KYLE B. *

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• 5 / 5

  

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  excellent arrived on time ....HAPPY WIFE HAPPY LIFE

  Review of 02/12/2021, following an experience of 23/11/2021 by GREG F. *

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• 5 / 5

  

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  easy and very simple order process

  Review of 02/12/2021, following an experience of 19/11/2021 by STEPHEN B. *

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• 4 / 5

  

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  Very happy with the product. Only issue was the delivery was not overnight as told. Probably not your fault though.

  Review of 02/12/2021, following an experience of 22/11/2021 by ISAAC R. *

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• 5 / 5

  

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  beautiful rose and arrive just before our 45th wedding anniversary

  Review of 01/12/2021, following an experience of 19/11/2021 by JAMIE R. *

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• 5 / 5

  

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  Very fast turn around and delivery.

  Review of 29/11/2021, following an experience of 18/11/2021 by ELLA C. *

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• 4 / 5

  

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  Product is as described, no issues. Order processed smoothly and delivered promptly. Only issue I had was that several items were out of stock, including sets which could have been put together from in stock elements.

  Review of 27/11/2021, following an experience of 04/11/2021 by OSCAR R. *

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• 5 / 5

  

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  Very prompt delivery

  Review of 27/11/2021, following an experience of 15/11/2021 by DEAN R. *

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• 5 / 5

  

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  Extremely fast response to my questions and very quick delivery time. Products are of excellent quality. Wonderful service and experience overall.

  Review of 27/11/2021, following an experience of 10/11/2021 by TOM C. *

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• 1 / 5

  

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  I can not express how disappointed I am! I have ordered one rose, it came in damaged! I returned and got an exchange, it came it with a defect. I needed this rose for my upcoming wedding day, I ordered a third rose, and it came in and had streaks of clear coat on the side of it, I was getting worried because my wedding day was coming up and I didn’t know if I would be able to get another rose in time. At this point I accepted the fact that I won’t get the other rose in time, but I really hoped it at least comes in nice, not damaged and without defect! Finally 2 weeks after my wedding it arrived! Yay! Right? Nope, it came in so damaged that it was painful to look at. I have honestly given up now and will only be returning this one for a refund, I do not trust at this point that I can receive a good rose. It’s very sad, as I have ordered a rose a long time ago and it came in and was very beautiful!

  Review of 27/11/2021, following an experience of 02/11/2021 by HEATHER S. *

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• 5 / 5

  

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  all good

  Review of 27/11/2021, following an experience of 16/11/2021 by ABBIE E. *

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• 5 / 5

  

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  Come in very good condition

  Review of 27/11/2021, following an experience of 09/11/2021 by EMILY C. *

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• 5 / 5

  

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  Looking forward to presenting to my wife for 15th Anniversary

  Review of 27/11/2021, following an experience of 04/11/2021 by LAURA R. *

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• 5 / 5

  

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  Easy ordering. Fast delivery. No issues.

  Review of 27/11/2021, following an experience of 14/11/2021 by MAISIE W. *

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• 5 / 5

  

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  Very positive response to all enquiries, beautifully boxed gift with quick delivery. Very happy with the item and would recommend to anyone looking to buy this gift.

  Review of 27/11/2021, following an experience of 05/11/2021 by JOSEPH M. *

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• 5 / 5

  

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  user friendly

  Review of 27/11/2021, following an experience of 08/11/2021 by ADAM H. *

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• 5 / 5

  

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  A beautiful and meaningful Rose. Customer Service is Superb. Delivery Fast and Efficient.

  Review of 25/11/2021, following an experience of 03/11/2021 by SONIA H. *

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• 5 / 5

  

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  Delivery excellent timing within 3 days of ordering . Quality product and presentation

  Review of 25/11/2021, following an experience of 01/11/2021 by JODIE G. *

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• 5 / 5

  

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  great service , i would recommend so easy

  Review of 25/11/2021, following an experience of 03/11/2021 by VICTORIA J. *

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• 1 / 5

  

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  Had the product delivered to my residence while I was away at work , my partner signed for package on my behalf. Which I had no problems with but it had the senders company name on it which gave away basically what the gift was . I am very disappointed as I thought surely the company wouldn’t put there trading name on the package . I have received a lot of packages from other companies in the mail who have been discreet about where the product has come from to hide the identity of the content.

  Review of 25/11/2021, following an experience of 01/11/2021 by JACOB W. *

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• 5 / 5

  

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  Site navigation, selection of product, ordering and payment were all easy and seamless. We were kept informed of the progress of our order and were pleasantly surprised by the timely delivery, given that it was on a public holiday here in Victoria. Overall, customer service was excellent! Product packaging was very good - more than adequate.

  Review of 12/11/2021, following an experience of 29/10/2021 by LILLY C. *

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• 5 / 5

  

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  Great gift and my friend loved it ❤️

  Review of 12/11/2021, following an experience of 29/10/2021 by ROWENA T. *

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• 5 / 5

  

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  It arrived the very next day.

  Review of 12/11/2021, following an experience of 02/11/2021 by THERESA B. *

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• 5 / 5

  

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  Perfect gift

  Review of 12/11/2021, following an experience of 01/11/2021 by TIM S. *

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• 5 / 5

  

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  Very happy, delivered very quickly thank you.

  Review of 12/11/2021, following an experience of 25/10/2021 by STACEY L. *

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• 5 / 5

  

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  Very prompt delivery service.

  Review of 12/11/2021, following an experience of 26/10/2021 by BETH T. *

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• 5 / 5

  

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  package arrived a few days after order everything is beautiful, thanks!

  Review of 12/11/2021, following an experience of 28/10/2021 by ALFIE C. *

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• 5 / 5

  

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  Great service in all aspects.

  Review of 12/11/2021, following an experience of 21/10/2021 by LUCY W. *

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• 5 / 5

  

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  Great service and exquisite item and presentation thank you

  Review of 12/11/2021, following an experience of 23/10/2021 by JENNIFER W. *

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• 5 / 5

  

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  Buying from eternityrose.com.au was very easy and my order arrived in no time

  Review of 12/11/2021, following an experience of 29/10/2021 by STEPHANIE B. *

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• 5 / 5

  

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  The Rose was for a friend who had just lost her husband, she was extremely happy with it. I think the delivery was ok.

  Review of 12/11/2021, following an experience of 19/10/2021 by LEWIS G. *

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• 5 / 5

  

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  I received the rose within a few days of ordering it, much bigger than I expected, looks great.

  Review of 12/11/2021, following an experience of 19/10/2021 by JOANNE A. *

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• 5 / 5

  

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  Product was delivered within a few days and I was kept informed all the way.

  Review of 12/11/2021, following an experience of 25/10/2021 by ADELE R. *

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• 2 / 5

  

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  There was rust on the vase

  Review of 12/11/2021, following an experience of 19/10/2021 by JACK B. *

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• 4 / 5

  

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  Excellent

  Review of 12/11/2021, following an experience of 25/10/2021 by PHOEBE E. *

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• 5 / 5

  

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  I give this item a 5star rating for a item that is truly perfect in everyway and I highly recommend that everyone who's seeking that perfect gift for a loved one Mother, sister, aunty, daughter, wife or partner to show how much you TRULY LOVE THEM its more spectacular to look at in person than a photo 👍😁

  Review of 12/11/2021, following an experience of 22/10/2021 by MASON H. *

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• 5 / 5

  

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  Absolutely awesome guys my son and daughter in law loved their eternity rose for their 25th wedding anniversary thankyou so very much for your prompt delivery I will be recommending you guys to my many friends 🤗❤

  Review of 06/11/2021, following an experience of 16/10/2021 by CONNOR W. *

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• 5 / 5

  

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  Fast delivery, amazing product, very happy :)

  Review of 06/11/2021, following an experience of 19/10/2021 by COLIN L. *

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• 5 / 5

  

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  Very nice product! Quick easy ordering! Great communication! Excellent experience! Thank you, Eternity Rose!!!!!

  Review of 06/11/2021, following an experience of 15/10/2021 by KATIE R. *

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• 5 / 5

  

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  Really easy to use and find what I was looking for!

  Review of 06/11/2021, following an experience of 15/10/2021 by ROWENA T. *

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• 5 / 5

  

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  Product looks great and is as described. Delivery was within days as promised

  Review of 06/11/2021, following an experience of 18/10/2021 by JOSEPH B. *

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• 5 / 5

  

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  Perfect gift

  Review of 06/11/2021, following an experience of 17/10/2021 by JENNIFER H. *

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• 5 / 5

  

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  Arrived very promptly. Very easy to navigate the website and make a purchase.

  Review of 06/11/2021, following an experience of 17/10/2021 by EVA M. *

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• 5 / 5

  

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  Easy transaction, very good communications

  Review of 06/11/2021, following an experience of 14/10/2021 by SEBASTIAN C. *

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• 5 / 5

  

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  The whole process was very quick and easy. My Eternity Rose arrived within a week of ordering and it was in excellent condition. My wife loved the Rose.

  Review of 06/11/2021, following an experience of 13/09/2021 by NATALIE S. *

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• 2 / 5

  

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  I received the package a few days ago within great time and it looks awesome. No problems there, what was a problem is the emails sent ever day after the purchase. As this was a surprise gift for my wife I had to be quick to remove them Incase she saw them, which wasn't that bad. The real problem was the package having the name from The Eternity Rose on it. My wife was the one who received the package at the post before I could and saw who it was from. Which has ruined the surprise. I would of expected being that most people would buy this as a gift, that the company name should not be used but one that doesn't indicate what the package would be. Something I think you should looking into.

  Review of 06/11/2021, following an experience of 11/10/2021 by MAISIE E. *

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• 5 / 5

  

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  Customer service was good received item on time

  Review of 29/10/2021, following an experience of 09/10/2021 by NIKKI H. *

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• 5 / 5

  

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  Will happily shop again, great print service. A+

  Review of 29/10/2021, following an experience of 14/10/2021 by CARMEN L. *

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• 5 / 5

  

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  Excellent Product and service.

  Review of 29/10/2021, following an experience of 10/10/2021 by JULIA M. *

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• 5 / 5

  

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  Easy to navigate on the website. Delivery of item was prompt, and free. Every personal care and detail went in the entire packaging process. So amazing!

  Review of 29/10/2021, following an experience of 10/10/2021 by IAN J. *

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• 5 / 5

  

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  Rose was everything I expected. Had to go to Australia to get it as it was out of stock in US. But Daniele was very helpful.

  Review of 29/10/2021, following an experience of 09/10/2021 by CHELSEA M. *

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• 5 / 5

  

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  Great product would recommend to anyone wanting to buy a romantic gift

  Review of 29/10/2021, following an experience of 07/10/2021 by CANDICE P. *

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• 5 / 5

  

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  The item was quite a lot bigger than expected (good thing). Beautifully packaged in the varnished MDF box. Postage was also way faster than expend all round I highly recommend.

  Review of 29/10/2021, following an experience of 06/10/2021 by ROWENA D. *

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• 5 / 5

  

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  Very happy with the rose, wife loved it.

  Review of 29/10/2021, following an experience of 08/10/2021 by GARY B. *

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• 5 / 5

  

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  Fast service. Fantastic !

  Review of 29/10/2021, following an experience of 08/10/2021 by GAVIN R. *

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• 2 / 5

  

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  Navigating the site and selecting the product was the easy part. Getting it delivered was a hassle. Wouldn't say I had the best experience but atleast the product was delivered eventually

  Review of 29/10/2021, following an experience of 06/10/2021 by LUKE R. *

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• 5 / 5

  

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  Easy to order, fast delivery.

  Review of 20/10/2021, following an experience of 06/10/2021 by SONIA M. *

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• 5 / 5

  

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  Very high quality, the site, the service/delivery time & the product.

  Review of 20/10/2021, following an experience of 04/10/2021 by DEAN H. *

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• 5 / 5

  

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  Excellent product and service thank you

  Review of 20/10/2021, following an experience of 04/10/2021 by LILLY C. *

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• 5 / 5

  

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  Great service.

  Review of 20/10/2021, following an experience of 03/10/2021 by MARK C. *

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• 5 / 5

  

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  ....

  Review of 20/10/2021, following an experience of 03/10/2021 by YVONNE R. *

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• 4 / 5

  

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  Easy to navigate site, product and packaging good. Quick delivery!

  Review of 20/10/2021, following an experience of 30/09/2021 by JODIE J. *

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• 5 / 5

  

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  The web site was easy to locate once I saw your product. It was easy to negotiate to order and pay for the purchase.

  Review of 20/10/2021, following an experience of 28/09/2021 by JACOB J. *

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• 5 / 5

  

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  It's everything and more I am so lucky to have received this really elegant gift

  Review of 20/10/2021, following an experience of 01/10/2021 by HARRY L. *

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• 5 / 5

  

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  Very efficient processes. Ultra fast delivery.

  Review of 20/10/2021, following an experience of 01/10/2021 by DANIELLE C. *

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• 5 / 5

  

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  navigation was a little hard on the site but when i figured out what i wanted it was easy from there

  Review of 20/10/2021, following an experience of 27/09/2021 by OLIVER R. *

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• 5 / 5

  

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  Site was very easy to use, This was exactly what I was looking for, for a platinum anniversary present for parents. Postage was fast and I was informed via email of the status regularly. A great company to deal with online

  Review of 20/10/2021, following an experience of 02/10/2021 by DAN K. *

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• 5 / 5

  

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  It was easy to order and package arrived in couple of days despite covid related and freight delays ; that speaks volumes of the customer service and attention to detail.

  Review of 20/10/2021, following an experience of 25/09/2021 by PAUL M. *

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• 5 / 5

  

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  Easy site to get around , Fantastic pictures &Descriptions of the Items , Payment easier with Direct deposit instead of using a card option , Information by email on Delivery spot on & Informed along the way , Delivery to Tasmania in 4 Days was great , Dynamic Quality product for my our wedding Anniversary & Such a unique Product 10/10 from me ... well done !

  Review of 20/10/2021, following an experience of 01/10/2021 by TYLER T. *

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• 5 / 5

  

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  Very fast and delivered a quality product. You can see there's a lot of care put into the whole deal.

  Review of 20/10/2021, following an experience of 30/09/2021 by LEANNE O. *

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• 5 / 5

  

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  Great company to deal with, Delivery was a lot quicker than I expected, Purchase was simple and easy to understand.

  Review of 20/10/2021, following an experience of 02/10/2021 by ELLIE H. *

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• 5 / 5

  

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  Very very happy Came on time

  Review of 20/10/2021, following an experience of 01/10/2021 by CHARLOTTE R. *

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• 5 / 5

  

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  Very easy website and very quick delivery service

  Review of 05/10/2021, following an experience of 26/09/2021 by JOEL M. *

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• 5 / 5

  

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  Site was easy to use

  Review of 05/10/2021, following an experience of 24/09/2021 by HEATHER P. *

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• 4 / 5

  

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  Love the product and delivery was prompt

  Review of 02/10/2021, following an experience of 22/09/2021 by MILLIE M. *

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• 4 / 5

  

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  The only issue I had was that is was delivered to the nearest post office, which for me is a 20km round trip. I get my mail delivered to my house but Startrack made no attempt to deliver my rose.

  Review of 02/10/2021, following an experience of 20/09/2021 by ELLIOT T. *

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• 5 / 5

  

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  My order came within 7 days and in this climate with parcels slowed down I was impressed. Also the service I received from the staff at Eternity Rose was top class.

  Review of 01/10/2021, following an experience of 22/09/2021 by CALLUM M. *

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• 5 / 5

  

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  Quick delivery and good quality

  Review of 01/10/2021, following an experience of 21/09/2021 by ALEXANDRA M. *

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• 5 / 5

  

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  There was no messing around quick prompt service and communication by them was excellent Keep up the good work

  Review of 01/10/2021, following an experience of 21/09/2021 by CHLOE H. *

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• 5 / 5

  

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  Great item and prompt delivery

  Review of 30/09/2021, following an experience of 21/09/2021 by ROB M. *

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• 5 / 5

  

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  All good

  Review of 29/09/2021, following an experience of 19/09/2021 by RUTH W. *

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• 5 / 5

  

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  Very professional, excellent communication, fast delivery, very happy with whole of dealings. I will be recommending your product to others.

  Review of 29/09/2021, following an experience of 20/09/2021 by ADAM G. *

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• 5 / 5

  

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  Website is good, easy to use and place orders. The only thing to mention is the delivery timeframe, understand the COVID restraint however there're other retailers achieve faster delivery. Recommend providing next day delivery with extra charge, I would have been willing to pay for it.

  Review of 29/09/2021, following an experience of 18/09/2021 by ANDY R. *

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• 5 / 5

  

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  The Gold Dipped Rose is spectacular! This rose blew my expectations and is something to behold. The product came fast and safely through my mail carrier and was package packed very well. I was able to open the box with ease and check out the item. I highly recommend this product for anyone that wants something of a beauty in your home.

  Review of 28/09/2021, following an experience of 16/09/2021 by SIENNA S. *

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• 5 / 5

  

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  The order was processed straight away and arrived 2 days ahead of schedule. Brilliant.

  Review of 26/09/2021, following an experience of 16/09/2021 by LIAM W. *

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• 5 / 5

  

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  Excellent and efficient service with fast delivery.

  Review of 26/09/2021, following an experience of 16/09/2021 by ELSIE M. *

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• 5 / 5

  

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  Great service and amazing product. Quick delivery time was a big plus. Made a great birthday present

  Review of 25/09/2021, following an experience of 16/09/2021 by DANIELLE R. *

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• 5 / 5

  

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  Beautiful product that my partner loves. Super fast delivery even in Covid times. Packaged nicely and is a quality gift, thank you.

  Review of 24/09/2021, following an experience of 14/09/2021 by JANE B. *

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• 5 / 5

  

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  Beautifully made and presented. Excellent express delivery.

  Review of 23/09/2021, following an experience of 14/09/2021 by RACHEL R. *

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• 5 / 5

  

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  Great service and delivery turnaround amidst the COVID restrictions. I also spoke to CS team before placing order who were really helpful

  Review of 23/09/2021, following an experience of 14/09/2021 by ROSIE D. *

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• 5 / 5

  

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  Fast efficient service. Very good communication.

  Review of 22/09/2021, following an experience of 03/09/2021 by LINDSAY C. *

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• 5 / 5

  

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  Absolutely impeccable service, so impressed the package arrived one day after purchase. The product was immaculate and the receiver was over the moon.

  Review of 17/09/2021, following an experience of 08/09/2021 by JASON D. *

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• 5 / 5

  

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  Awesome product. The first one i ordered arrived damaged (the parcel was pretty banged up, i blame startrack) but the lovley people at Eternity Rose sent me a new one immediately. I am happy to say that they are a company that keeps their word. I am very happy with my 24c rose :)

  Review of 16/09/2021, following an experience of 06/09/2021 by TARA B. *

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• 5 / 5

  

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  Beautifully crafted rose gift boxed, very well presented and much better than I expected and delivered in time for my wife's birthday, highly recommended.

  Review of 15/09/2021, following an experience of 06/09/2021 by ARCHIE M. *

  *Pseudonymized data at the request of the author

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