Customer reviews for glisshop.co.uk

4.6 / 5

Calculated from 638 reviews obtained over the last 12 months

4842 reviews since 28/01/2017

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The website is user-friendly, offering a wide range of quality products at competitive prices, backed by excellent service and fast delivery.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information glisshop.co.uk

  • Company

    Glisshop

  • Description

    Glisshop, specialized in wintersports and boardsports, sells ski, snowboard and skateboard equipment online. Find a selection of the best products and accessories (shoes, bindings, clothes)

  • Address

    67 rue des Varennes 63170 AUBIERE

  • Website

    https://www.glisshop.co.uk/

  • Category

    Sports

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icon sparkle Review Summary

The website is user-friendly, offering a wide range of quality products at competitive prices, backed by excellent service and fast delivery.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 4 / 5
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    Nice goggles and delivered on time in suitable packaging. I can’t review them as a product because I’m not skiing until end of Jan. I will review when ready. Glisshop seem to be a reliable and professional company and I would do business with them again.

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  • 5 / 5
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    arrived quick, no probs

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Excellent service delivery was exceptionally fast and when I had a question, I rang the London office and got a very good reply would recommend to others needing to buy ski equipment

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  • 5 / 5
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    Great service, had to wait a few weeks for the order but that was down to the postal service. The price on the screen is what you pay, no extra charges. Great company.

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  • 5 / 5
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    Good selection of products at very reasonable prices. Low light Smith goggles purchased did the job very well

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Excellent service. Skis and bindings ordered, built and delivered to UK within a week

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Excellent service. Quick response to my queries about bindings fitting and prompt delivery of skis.

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  • 5 / 5
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    Service was excellent. Our specs came very quickly and we were able to track their journey. We would definitely use this company again, and recommend them to friends and family.

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  • 5 / 5
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    It’s second time I’ve bought ski’s from glisshop and the service was excellent both times.

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  • 5 / 5
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    Great product and a great shop. Have bought multiple items at Glisshop over the years and never been disappointed.

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  • 1 / 5
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    Ordered skis and binding package, which was despatched. We tracked the package, the courier never attempted delivery and updated that it had been sent back to Glisshop. Despite on line chat, email and 2 phone calls Glisshop refused to refund me, stating they wouldn't refund until they had received the skis?? My only option was to raise a dispute with my credit card company to get the money back. Absolutely appalling customer service when they knew I hadn't received the skis. They offered no apology, explanation and showed no proactive approach to resolving the issue with the courier. I would not recommend the company, I have now ordered the same ski package through a well known competitor and they were delivered within 5 working days.

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  • 5 / 5
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    Great service, great product

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  • 5 / 5
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    I found what I was looking for easily, and how to choose the right size and shipping was easy to find.

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  • 5 / 5
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    Good, was worried about import from EU etc but no problems at all

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  • 5 / 5
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    Not used Glisshop before but the had just the ski boots that I was after at a good price. Even though I live in the UK, delivery was quick and the boots fitted perfectly. Very pleased - Merci Beaucoup!

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  • 5 / 5
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    Excellent service, fast delivery

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  • 5 / 5
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    5 Days from order to receiving in UK. Excellent Service.

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  • 5 / 5
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    Great service and really quick delivery

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  • 5 / 5
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    Great customer service and helped with any questions efficiently and competently.

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  • 5 / 5
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    I’ve purchased a few times from Glissshop and always received an excellent service. The price was reasonable and delivery prompt.

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  • 3 / 5
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    Excellent products and customer service. Beware of return costs.

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  • 5 / 5
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    Excellent, item arrived quickly to UK address. Will definitely use Glisshop again

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  • 5 / 5
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    Prices are very good. Site navigation easy enough and delivery was excellent.

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  • 5 / 5
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    The items arrived in time.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Great price swift delivery can't be faulted.

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  • 5 / 5
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    Excellent experience; I received a couple of helpful emails and a phone call after placing the order to verify a few details and update me on the delivery status. Overall very happy!

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  • 5 / 5
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    Very good, I have no complaint at all. I will surely recommend to my friends and families.

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  • 5 / 5
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    This large item appeared in the U.K. faster than most things I order internally.

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  • 5 / 5
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    I rushed into ordering my ski boots following a fitting only to realise I had ordered tour boots which wouldn’t fit my skis. I contacted customer service to cancel the order the following day but was told it had already been shipped and to decline the delivery when it arrived in the UK which would’ve been a pain… I can’t remember the gents name who contacted my shortly later to advise he’d managed to cancel the shipment before it left France, saving me a bit of faff. Really chuffed with the customer service and will be shopping for my ski gear with gliss moving forwards. Thanks again.

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  • 5 / 5
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    Excellent service and efficient delivery

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  • 2 / 5
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    The process of returns isn’t great and costs money unlike most retailers. Would not but again from them because of this.

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  • 5 / 5
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    Site was very easy to navigate, found what I was looking for with ease and I would highly recommend this site to others.

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  • 5 / 5
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    Very happy with this purchase. The price was amazing compared to other retailers. It's worth waiting a little longer on delivery for great savings.

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  • 5 / 5
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    Very nice

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  • 5 / 5
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    quik delivery

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  • 5 / 5
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    Easy to order, prompt dispatch and delivery

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  • 5 / 5
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    Really competitive prices and quick delivery from Europe

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  • 5 / 5
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    The best price I could find on line for Maui Jim sunglasses. After placing my order my sunglasses arrived sooner than expected. Parcel tracking the best I have experienced. All together, excellent service.

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  • 4 / 5
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    Very good service and items delivered on time and in perfect condition

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  • 5 / 5
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    Amazing item, great service coupled with fantastic value.

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  • 5 / 5
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    Excellent experience, contacted them for advise and could not fault it.

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  • 5 / 5
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    good service

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  • 5 / 5
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    Great customer service, everything delivered as expected.

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  • 1 / 5
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    I bought new skiing glasses, but I received used one with plenty of scratches. I started the return process, but still did not got the way how to do it. Very disappointed with customer service.

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  • 5 / 5
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    Really good company, delivery to the UK NO STRESS OR EXTRA FEES. Much better than others selling snowboarding gear, all came safely not damaged and swiftly. Yet to board with it yet as go end of Jan - can’t wait!!!

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  • 5 / 5
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    Great prices, great communication, prompt dispatch and reasonable postage cost. What's not to like?

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  • 5 / 5
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    Absolutely perfect as always.

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  • 5 / 5
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    I had a warranty claim w. GLISSHOP and they were very good indeed

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  • 5 / 5
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    I chatted to a technician, order skis, came in the week. Great skis for a brilliant discount

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  • 5 / 5
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    Great products with almost unbeatable prices. Have bought products from them which always arrived promptly and well packaged, updates were great and regular giving me assurance. Their customer service for UK is always excellent and they are one of the few companies left you can actually phone and speak to a real person straight away, and the calls are always answered, again I find this really assuring. Have had great experience with my purchases. Glissshop UK is my go to site for any ski products every time.

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  • 1 / 5
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    A .co.Uk website, don’t expect to be paying £20 for a return to France

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  • 5 / 5
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    Great website Great online advice Very easy process Fast delivery Excellent!

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  • 5 / 5
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    Easy, quick and efficient.

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  • 5 / 5
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    My second pair of skis and bindings from Glisshop – and always brilliant buying from these guys. Keen prices, excellent delivery from abroad, and you can phone them up and speak to a person fast if you have any concerns. Haven't tried the skis yet, as I'll be off to the slopes in December.

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  • 1 / 5
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    I was hugely disappointed with gliss. I ordered a fleece and the delivery service provided and.contracted by gliss failed. However it required me as the customer to recognise the problems and inform gliss. There were two attempts and all that took several months.in the end gliss gave up as they couldn’t manage their courier service and refunded me. But this did not compensate me for the time, ultimately wasted, I took trying to assist gliss in providing me with my chosen fleece.

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  • 5 / 5
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    I have used Glisshop many many times to buy skis,ski boots ,ski helmets etc and I have always had excellent advice and delivery times have been very quick.

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  • 5 / 5
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    Really pleased with the products, price and speed of delivery.

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  • 5 / 5
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    Fabulously efficient, and good value for money 👍

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  • 4 / 5
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    I could imagine packaging being better, especially for skis like Mirus Cor due to their shape. All the rest was just perfect, amazing customer service and delivery time to Switzerland.

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  • 5 / 5
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    Service as usual was excellent. Great value and quick service!

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  • 5 / 5
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    Good value/service, quick delivery, Absolutely recommend,

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  • 5 / 5
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    Super fast delivery, great price and really good service. Thank you

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  • 5 / 5
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    Excellent prices on equipment not easy accessible in the uk, very good communication and a trustworthy shop.

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  • 5 / 5
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    Great service and competitive pricing.

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  • 5 / 5
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    Site easy to navigate, select and buy

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  • 5 / 5
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    Very good

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  • 5 / 5
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    Very quick process, good discount, clear shipment tracking and fast delivery. I tried to order the same pair from Eko Sport and they lost my package. Glisshop delivered however so I recommend

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  • 5 / 5
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    Excellent service. Ordered and received skis within one week.

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  • 5 / 5
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    Quick and helpful customer service.

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  • 5 / 5
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    Tuotteet kuten specioitu ja edulliset sekä nopea toimitus Suomeen.

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  • 5 / 5
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    Very helpful staff and a good price

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  • 5 / 5
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    Easy to view selection on the site. Quick delivery and a very polite call to check my order was genuine since it was my first order.

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  • 5 / 5
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    The Glisshop team were excellent…really helpful pre order, excellent advice and pointed me to another product that will be more suited to my needs, quick and efficient posting. I couldn’t fault them at all and would definitely use again/recommend.

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  • 5 / 5
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    Gave good advice and different options of what would be suitable for my level of skiing.

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  • 5 / 5
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    Glisshop were very understanding of my time schedule and assisted with that. Their communication with me was excellent.

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  • 5 / 5
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    Arrived promptly thank you

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  • 5 / 5
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    Excellent service, great products

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  • 1 / 5
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    It became faulty after only a few months, chest strap fell off back pack, possibly crushed in storage. Part sent over a week ago to fix the item but still not received. If you live outside France I would not order as customer service is difficult and slow when or if something goes wrong. I would not purchase again.

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  • 5 / 5
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    My Bolle Sunglasses arrived within a few days from France, all tax paid. Great service.

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  • 5 / 5
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    Really easy to shop and configure the skis I chose; all options were clearly outlined and priced, very easy to select and see the price. And the price was very competitive when I cross-shopped the skis against Blackcrows own store and alternative ski stores in the UK. Delivery information and tracking were clear, the skis arrived on time and in perfect condition. I would certainly buy from Glisshop again.

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  • 5 / 5
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    Great price and swift delivery to the UK, would definitely recommend!

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  • 5 / 5
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    Excellent shopping experience

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  • 5 / 5
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    Fast delivery fantastic product would recommend

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  • 5 / 5
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    Very quick delivery 👍

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  • 3 / 5
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    Had not realised product was not UK based at time of order as site was under a .UK. Good communication from seller and courier but the delivery was let down by stating a Friday delivery only to be changed the day before to the following Monday. This would not be such an issue if it was a free delivery but it wasn’t.

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  • 5 / 5
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    Efficient service and good price

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  • 5 / 5
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    Good price and quick delivery

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  • 5 / 5
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    Really good service and communication. My skis arrived quickly and were well packed

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  • 5 / 5
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    Fa service with a great product.st efficient

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  • 5 / 5
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    Prompt speedy delivery, can't fault the service

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  • 5 / 5
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    Great service. I was. Ontacted shortly after I ordered to confirm my delivery details l. The item arrived quickly and exactly as described. Look forward to purchasing from them again in the future.

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  • 5 / 5
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    Beautiful Burton backpack. Arrived quickly and well packaged. Thank you.

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  • 5 / 5
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    I had an excellent experience with Glisshop, they have great selection, including binding recommendation at different price level - loved it. I pre-ordered, the order arrived well ahead of the planned delivery date. The equipment was securely packed, came in perfect condition. The only slight drawback was lack of communication with the store: I tried the website form with no response, finally calling them help. Still a great shop, highly recommended!

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  • 5 / 5
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    Had a question, CS responded quickly. Delivered on time, securely packed to prevent transit damage. Great price too. Very happy with overall shopping experience

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  • 5 / 5
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    Excellent service

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  • 5 / 5
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    Happy with everything!!

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  • 5 / 5
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    Easy website to use and found the product I wanted at a great price

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  • 5 / 5
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    When looking for 'specialist' outdoor equipment it is a breath of fresh air to go to the Glisshop website and browse. The information for products is clear and understandable and any further inofrmation required can either be found in the Glisshop 'general' pages and 'tips' along with direct contact details and online chat should you have any further questions. Purchase and delivery are quick and seamless. A fantastic shop!

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  • 5 / 5
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    Smooth and easy delivery and great product!

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  • 5 / 5
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    great service easy to use the website and it came fast

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