Customer reviews for glisshop.co.uk

Customer reviews

• 1 / 5

  

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  The service is totally disgraceful and they lie about deliveries. I have ordered an item on 4th February and to date still not received it.

  Review of 04/06/2022, following an experience of 18/03/2022 by A A. *

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• 5 / 5

  

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  Excellent service all-round!

  Review of 04/06/2022, following an experience of 21/03/2022 by A A. *

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• 5 / 5

  

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  Excellent service. Delivered quickly with no hidden customs charges, on time and exactly as described.

  Review of 04/06/2022, following an experience of 24/03/2022 by A A. *

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• 5 / 5

  

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  Excellent service, new skis for next season.

  Review of 04/06/2022, following an experience of 23/03/2022 by A A. *

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• 5 / 5

  

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  I have made several ski purchases with Glisshop and can only describe my experience as exceptional! Very quick dispatch and efficient delivery to the UK.

  Review of 24/05/2022, following an experience of 19/03/2022 by A A. *

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• 5 / 5

  

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  Excellent throughout

  Review of 24/05/2022, following an experience of 02/05/2022 by A A. *

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• 5 / 5

  

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  Great prices for great products and delivery pretty quick too. Good supplier. No issues.

  Review of 24/05/2022, following an experience of 29/04/2022 by A A. *

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• 5 / 5

  

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  Great discount, prompt delivery and a simple ordering system - no complaints.

  Review of 22/05/2022, following an experience of 02/05/2022 by A A. *

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• 5 / 5

  

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  Kaikki sujui hyvin, tuote saapui kuten oli luvattu. Ainut miinus se, että tuote oli jätetty ovelle eikä kukaan ollut sitä vastaanottamassa. Klo- ajan olin kuitenkin jättänyt milloin voin tuotteen vastaanottaa.

  Review of 22/05/2022, following an experience of 30/04/2022 by A A. *

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• 5 / 5

  

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  Everything was fine.

  Review of 22/05/2022, following an experience of 26/04/2022 by A A. *

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• 5 / 5

  

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  Excellent. Quick delivery too.

  Review of 22/05/2022, following an experience of 01/05/2022 by A A. *

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• 5 / 5

  

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  Easy, fast delivery.

  Review of 22/05/2022, following an experience of 01/05/2022 by A A. *

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• 5 / 5

  

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  excellent search engine to hone what you are after efficiently, simple checkout and fast delivery.

  Review of 22/05/2022, following an experience of 30/04/2022 by A A. *

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• 5 / 5

  

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  Top notch service great price. Delivery was prompt

  Review of 22/05/2022, following an experience of 02/05/2022 by A A. *

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• 5 / 5

  

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  Great selection, good prices and speedy dispatch, highly recommended.

  Review of 22/05/2022, following an experience of 10/03/2022 by A A. *

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• 4 / 5

  

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  Easy to filter to get the right item and understand options available

  Review of 22/05/2022, following an experience of 23/04/2022 by A A. *

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• 5 / 5

  

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  Prompt delivery and the items arrived in good condition.

  Review of 22/05/2022, following an experience of 13/03/2022 by A A. *

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• 5 / 5

  

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  good price. arrived in good time

  Review of 22/05/2022, following an experience of 13/03/2022 by A A. *

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• 5 / 5

  

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  Finally found a pair of touring boots to fit! Great delivery times and it’s super helpful that all importation is paid for, avoiding any hidden fees

  Review of 22/05/2022, following an experience of 02/02/2022 by A A. *

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• 5 / 5

  

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  I had to call them to clarify something in my order and their staff were really helpful and spoke great English. My order arrived a couple of days before the expected delivery date, so it was a nice surprise.

  Review of 22/05/2022, following an experience of 22/04/2022 by A A. *

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• 5 / 5

  

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  easy to use website and quick delivery too

  Review of 22/05/2022, following an experience of 09/03/2022 by A A. *

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• 5 / 5

  

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  Arrived quickly and correst from another country! In time for my holiday

  Review of 22/05/2022, following an experience of 12/03/2022 by A A. *

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• 1 / 5

  

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  they do not allow customers to express negative opinions!

  Review of 22/05/2022, following an experience of 15/02/2022 by A A. *

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  Answer by glisshop.co.uk

  

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  Hello, We have not refused the opinion you left on the product in itself but this part is for you to give your opinion about our website not the items you purchased. I hope you understand. Best regards, The Glisshop team

• 5 / 5

  

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  Ordering was straightforward, delivery was within 4 days by DPD, competitive price, no complaints !

  Review of 19/05/2022, following an experience of 21/04/2022 by A A. *

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• 5 / 5

  

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  Excellent service - good advice over the phone and prompt delivery.

  Review of 19/05/2022, following an experience of 07/03/2022 by A A. *

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• 5 / 5

  

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  Good range of kit; very good telephones sales support and advice; very prompt delivery; competitive prices.

  Review of 19/05/2022, following an experience of 20/04/2022 by A A. *

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• 5 / 5

  

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  Grat service and price including fast delivery

  Review of 17/05/2022, following an experience of 19/04/2022 by A A. *

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• 5 / 5

  

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  All worked perfectly, I had one question before ordering and this was dealt with well, the order was easy to place and skis were delivered on time. Looking forward to trying them out!

  Review of 17/05/2022, following an experience of 19/04/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent price and customer service

  Review of 17/05/2022, following an experience of 17/04/2022 by A A. *

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• 5 / 5

  

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  Great product great price great delivery looking to buy more from them.

  Review of 17/05/2022, following an experience of 18/04/2022 by A A. *

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• 5 / 5

  

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  Item arrived quickly and as described. Split payments into 3 monthly amounts, which was handy. Recommend

  Review of 17/05/2022, following an experience of 15/04/2022 by A A. *

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• 5 / 5

  

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  Good quality, could be good to specify the dimentions a bit better

  Review of 17/05/2022, following an experience of 03/03/2022 by A A. *

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• 1 / 5

  

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  Order wasn't delivered! Tired to change address had no success.

  Review of 17/05/2022, following an experience of 03/03/2022 by A A. *

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• 4 / 5

  

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  Had to return items because of fit so not glisshop fault. Return cost unfortunately makes it too expensive to purchase items in future. But the refund was prompt.

  Review of 17/05/2022, following an experience of 02/03/2022 by A A. *

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• 5 / 5

  

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  Easy and efficient - with a prompt delivery.

  Review of 17/05/2022, following an experience of 02/03/2022 by A A. *

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• 1 / 5

  

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  Skis got stolen, asked for a pair to be held aside whilst the refund was sorted and they didn’t.

  Review of 16/05/2022, following an experience of 01/03/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by glisshop.co.uk

  

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  Hello, thank you for taking the time to fill out our survey. Unfortunately, the last paire of the skis you ordered had been sold several days before we opened the investigation with DPD. We apologize for the inconvenience caused. You have been fully refunded. Best regards, The Glisshop team

• 5 / 5

  

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  Excellent service.

  Review of 06/05/2022, following an experience of 27/02/2022 by A A. *

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• 5 / 5

  

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  Great price and quick delivery. I was very happy with service.

  Review of 30/04/2022, following an experience of 27/02/2022 by A A. *

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• 5 / 5

  

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  Excellent service

  Review of 30/04/2022, following an experience of 27/02/2022 by A A. *

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• 5 / 5

  

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  Clear communication and super fast dispatch of order. I had to make a return which was straightforward - instantly acknowledged and refund made on receipt. Highly recommend.

  Review of 28/04/2022, following an experience of 12/04/2022 by A A. *

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• 5 / 5

  

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  Fantastic service from start to finish. Couldn’t find the skis anywhere cheaper. Was concerned about ordering from France however I had no issues. I was informed when my skis was ready, when they was despatched and when they was out for delivery. They arrived on time and exactly as expected. Would recommend to anyone!!!

  Review of 28/04/2022, following an experience of 01/04/2022 by A A. *

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• 5 / 5

  

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  Good products, amazing prices and delivered quickly, have used many times and will use again

  Review of 28/04/2022, following an experience of 20/02/2022 by A A. *

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• 5 / 5

  

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  Great products, great service (arrived super quick). Skis are awesome!!

  Review of 28/04/2022, following an experience of 25/02/2022 by A A. *

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• 5 / 5

  

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  Easy to use website & skis delivered extremely swiftly!

  Review of 28/04/2022, following an experience of 31/03/2022 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 28/04/2022, following an experience of 21/02/2022 by A A. *

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• 5 / 5

  

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  Super service and delivery much quicker than anticipated! Product was great as was the price!

  Review of 28/04/2022, following an experience of 10/04/2022 by A A. *

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• 5 / 5

  

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  Great price. Swift delivery to UK

  Review of 28/04/2022, following an experience of 30/03/2022 by A A. *

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• 5 / 5

  

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  Good products at competitive prices

  Review of 28/04/2022, following an experience of 20/02/2022 by A A. *

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• 5 / 5

  

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  Excellent service. Received my skis within a few days.

  Review of 28/04/2022, following an experience of 22/02/2022 by A A. *

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• 5 / 5

  

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  Great support, best pricing and product selection, speedy delivery. 10/10!!!

  Review of 28/04/2022, following an experience of 22/02/2022 by A A. *

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• 5 / 5

  

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  Sites easy to use with some good deals. Arrived well packaged.

  Review of 28/04/2022, following an experience of 09/04/2022 by A A. *

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• 5 / 5

  

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  Great service and delivery from France was quick aswell just before my snowboarding holiday

  Review of 28/04/2022, following an experience of 20/02/2022 by A A. *

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• 5 / 5

  

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  Quick delivery :)

  Review of 28/04/2022, following an experience of 20/02/2022 by A A. *

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• 5 / 5

  

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  Fast delivery good customer service

  Review of 28/04/2022, following an experience of 19/02/2022 by A A. *

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• 5 / 5

  

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  Great Service, very helpful, Fast delivery & great payment terms

  Review of 28/04/2022, following an experience of 18/02/2022 by A A. *

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• 5 / 5

  

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  Excellent product great service good price thank you

  Review of 28/04/2022, following an experience of 20/02/2022 by A A. *

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• 5 / 5

  

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  Spare ski parts not found elsewhere.

  Review of 28/04/2022, following an experience of 15/02/2022 by A A. *

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• 5 / 5

  

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  Great selection of products in stock at good prices delivered on time

  Review of 23/04/2022, following an experience of 01/04/2022 by A A. *

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• 5 / 5

  

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  Great to deal with, plenty of stock and always great prices and no extra fees for UK shipping is very welcome

  Review of 23/04/2022, following an experience of 03/04/2022 by A A. *

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• 5 / 5

  

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  excellent fast and reliable service and product exactly as ordered delivered quickly and efficiently . Range of equipment is impressive and pricing very competitive .

  Review of 23/04/2022, following an experience of 06/04/2022 by A A. *

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• 5 / 5

  

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  Very helpful staff, answered my queries, and my only complaint is that the order was delivered early!

  Review of 23/04/2022, following an experience of 06/04/2022 by A A. *

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• 5 / 5

  

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  Great service from the team. Clear website, fast dispatch and delivery.

  Review of 23/04/2022, following an experience of 02/04/2022 by A A. *

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• 5 / 5

  

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  Always get the order and instructions right. Good choice of delivery options.

  Review of 23/04/2022, following an experience of 06/04/2022 by A A. *

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• 5 / 5

  

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  Glisshop was great, I ordered my skis, entered my specific binding info, and they were delivered very quickly. Would use again and would definitely recommend. Thank you

  Review of 23/04/2022, following an experience of 04/04/2022 by A A. *

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• 5 / 5

  

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  Very good

  Review of 23/04/2022, following an experience of 02/04/2022 by A A. *

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• 5 / 5

  

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  Communication and consultation was brilliant. I used the chat facility. They helped to find the correct skis for my hight, weight and ability. Delivered within a week of payment. Great service, friendly experienced staff.

  Review of 23/04/2022, following an experience of 01/04/2022 by A A. *

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• 5 / 5

  

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  Firstly excellent advice/help when I rang them. Secondly delivery exactly on time. And thirdly the product is terrific !

  Review of 23/04/2022, following an experience of 01/04/2022 by A A. *

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• 5 / 5

  

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  very helpful, knowledgable customer service and prompt delivery of what I ordered.

  Review of 23/04/2022, following an experience of 04/04/2022 by A A. *

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• 5 / 5

  

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  Great price on quality brand ski’s, speedy delivery 👍

  Review of 23/04/2022, following an experience of 01/04/2022 by A A. *

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• 5 / 5

  

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  Very clear website Postage/ delivery was without fault and was very quick at a good price

  Review of 23/04/2022, following an experience of 06/04/2022 by A A. *

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• 5 / 5

  

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  Received excellent service. With notification of order and delivery status. Very good price point and delivery. Would recommend and have since made an additional order

  Review of 23/04/2022, following an experience of 27/03/2022 by A A. *

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• 5 / 5

  

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  Good fast delivery

  Review of 23/04/2022, following an experience of 12/02/2022 by A A. *

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• 5 / 5

  

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  Staff member was very helpful and skis arrived promptly. Thanks

  Review of 23/04/2022, following an experience of 29/03/2022 by A A. *

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• 5 / 5

  

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  Always great service

  Review of 23/04/2022, following an experience of 31/03/2022 by A A. *

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• 5 / 5

  

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  Great service. I recommend it 100%

  Review of 23/04/2022, following an experience of 01/04/2022 by A A. *

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• 5 / 5

  

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  Fast delivery and amazing product as always for a truly top class price

  Review of 23/04/2022, following an experience of 19/02/2022 by A A. *

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• 5 / 5

  

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  Fantastic service. Very quick delivery and the so boots were exactly what was ordered and fit perfectly

  Review of 23/04/2022, following an experience of 14/02/2022 by A A. *

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• 5 / 5

  

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  Brilliant service, great advice over the phone and a speedy delivery into the UK

  Review of 23/04/2022, following an experience of 15/02/2022 by A A. *

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• 5 / 5

  

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  Very fast delivery and very good service. Perfect !

  Review of 23/04/2022, following an experience of 29/03/2022 by A A. *

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• 5 / 5

  

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  Great product and customer service

  Review of 23/04/2022, following an experience of 11/02/2022 by A A. *

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• 5 / 5

  

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  Very happy with the service provided especially the instant chat where I received instant replies to my questions which was very helpful. Also good delivery to the UK with the customs charges dealt with by Glisshop.

  Review of 19/04/2022, following an experience of 24/03/2022 by A A. *

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• 5 / 5

  

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  Very easy process from start to finish, highly recommend.

  Review of 19/04/2022, following an experience of 25/03/2022 by A A. *

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• 5 / 5

  

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  From using the website and choosing the product I wanted to receiving the item...all was very easy and with good communication from glisshop regarding delivery times as it was a last minute order needed in a short period of the before I went away....only positive things to say and recommend a out glisshop ....would recommend to anyone

  Review of 19/04/2022, following an experience of 20/03/2022 by A A. *

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• 5 / 5

  

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  Awesome service. Ordered 2 pairs of skis to the UK on Sunday afternoon and they arrived, properly set up, on Thursday. Would recommend!

  Review of 19/04/2022, following an experience of 27/03/2022 by A A. *

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• 5 / 5

  

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  Great price. Fantastic service. Have used Glisshop a number of times and always impressed with their service.

  Review of 19/04/2022, following an experience of 28/03/2022 by A A. *

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• 5 / 5

  

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  First time I have used Glisshop , will use them again and hope the service is as good.

  Review of 19/04/2022, following an experience of 21/03/2022 by A A. *

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• 5 / 5

  

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  Great service

  Review of 19/04/2022, following an experience of 23/03/2022 by A A. *

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• 5 / 5

  

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  Excellent service. Great website, easy ordering, quick delivery and competitive pricing.

  Review of 19/04/2022, following an experience of 05/02/2022 by A A. *

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• 5 / 5

  

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  All seemed v easy

  Review of 19/04/2022, following an experience of 20/03/2022 by A A. *

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• 5 / 5

  

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  Site was easy to use. I also phoned and received some good advice re my purchase. So good to actually be able to speak to somebody who knew their product!!! Took a little time to arrive in the UK from Europe - but good service overall.

  Review of 19/04/2022, following an experience of 09/02/2022 by A A. *

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• 5 / 5

  

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  Great prices and quick shipping

  Review of 19/04/2022, following an experience of 23/03/2022 by A A. *

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• 4 / 5

  

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  Perfect and fast. Thanks

  Review of 19/04/2022, following an experience of 21/03/2022 by A A. *

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• 5 / 5

  

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  Alles hat wunderbar geklappt, schnelle Lieferung ohne Probleme in die Schweiz.

  Review of 19/04/2022, following an experience of 19/03/2022 by A A. *

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• 5 / 5

  

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  They've got a decent choice of products, good prices and they cover all customs/ import/ VAT fees within their delivery charge - as the goods come from France.

  Review of 19/04/2022, following an experience of 23/03/2022 by A A. *

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• 5 / 5

  

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  Absolutely everything perfect.

  Review of 19/04/2022, following an experience of 23/03/2022 by A A. *

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• 5 / 5

  

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  Although actual store is in France the ordering process was easy and delivery was as described. Customer services were very helpful with questions before placing the order.

  Review of 19/04/2022, following an experience of 08/02/2022 by A A. *

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• 5 / 5

  

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  Good quality, well made boot bag. Prompt delivery.

  Review of 19/04/2022, following an experience of 20/03/2022 by A A. *

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• 5 / 5

  

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  Excellent!

  Review of 19/04/2022, following an experience of 05/02/2022 by A A. *

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• 5 / 5

  

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  Excellent service.

  Review of 19/04/2022, following an experience of 04/02/2022 by A A. *

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• 5 / 5

  

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  There was an excellent selection of ski boots in the size my son needed and the boots he chose arrived quickly.

  Review of 19/04/2022, following an experience of 06/02/2022 by A A. *

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Reviews displayed in chronological order