Customer reviews for glisshop.co.uk

Customer reviews

• 5 / 5

  

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  Got what I wanted earlier than expected at a good price

  Review of 29/12/2022, following an experience of 27/11/2022 by MASON P. *

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• 5 / 5

  

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  Excellent price and customer service . Quick shipping despite all strikes

  Review of 29/12/2022, following an experience of 25/11/2022 by POPPY W. *

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• 1 / 5

  

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  Item did not arrive

  Review of 26/12/2022, following an experience of 24/11/2022 by ELLA M. *

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  Answer by glisshop.co.uk

  

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  "Hello and thank you for taking the time to respond to our survey. We are sorry that the delivery took a little bit longer than usual. It says on the tracking that your parcel has been delivered on the 14th of December. We have seen that you have trusted us again with another order. Do not hesitate to contact us either by phone at 020.31.29.33.01 or by email at info@glisshop.com if you have any issue with a delivery we will do everything that we can to help you. Best regards, The Glisshop team. "

• 3 / 5

  

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  Very bad communication, left new skis on my front door luckily not stolen!

  Review of 26/12/2022, following an experience of 25/11/2022 by ELSIE B. *

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• 5 / 5

  

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  Arrived quickly and on time

  Review of 26/12/2022, following an experience of 25/11/2022 by ADAM S. *

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• 5 / 5

  

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  Just want to say how amazing Glisshop have been. I ordered a ski outfit and DOD have lost it. Glissop have been so helpful and supportive and provided a full refund. Excellent customer service!!

  Review of 26/12/2022, following an experience of 26/11/2022 by AMANDA A. *

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• 5 / 5

  

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  Excellent service!

  Review of 26/12/2022, following an experience of 25/11/2022 by CARMEN M. *

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• 5 / 5

  

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  fast answers and shipment to PL very good price

  Review of 26/12/2022, following an experience of 25/11/2022 by ETHAN H. *

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• 5 / 5

  

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  Used Glisshop a number of times and always - Good price, easy to navigate website, easy to track and delivered within the time stated, customs duty included France to UK. I was able to cancel and re-order when I picked the wrong size. All very good. Thank you Glissop

  Review of 26/12/2022, following an experience of 25/11/2022 by EVA S. *

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• 5 / 5

  

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  Great value - esp around Black Friday. Excellent choice of skis. Good tracking of the order/delivery and skis arrived on time, very well packaged. Great service. I'll be back.

  Review of 26/12/2022, following an experience of 25/11/2022 by NOAH T. *

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• 5 / 5

  

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  Easy to order, swift delivery, good communication and a fabulous, fabulous coat. Thankyou 😃

  Review of 26/12/2022, following an experience of 25/11/2022 by ANDREW J. *

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• 5 / 5

  

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  Order delivered on time and exactly as ordered.

  Review of 26/12/2022, following an experience of 26/11/2022 by RILEY S. *

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• 4 / 5

  

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  Website fairly easy, order very easy, & stuff comes quickly considering the mess the UK have made of Brexit. Tiniest of niggles, hard to compare products on the web as sizes filter didn't work & this may have been an impulse of middle age, still better than a Harley D bike!

  Review of 26/12/2022, following an experience of 21/11/2022 by CHARLES P. *

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• 5 / 5

  

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  Great company, excellent equipment, good prices, purchased before and will again , swift delivery to UK

  Review of 25/12/2022, following an experience of 24/11/2022 by COLIN R. *

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• 1 / 5

  

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  Ordered splitboard that should have included skins arrived without skins. I requested the Shop to deliver skins also, but they are ignoring me and not answering anything to me.

  Review of 25/12/2022, following an experience of 20/11/2022 by WENDY S. *

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  Answer by glisshop.co.uk

  

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  "Hello and thank you for taking the time to respond to our survey. We are deeply sorry for forgetting to put the skins with the splitboard. We gave the information to our teams at our warehouse so they can pay more attention with the preparation of the orders. You have placed a request on our website on the 12th of January and we have sent the skins on the 18th of January. Best regards, The Glisshop team. "

• 5 / 5

  

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  Top quality goods at the best prices with excellent service and delivery…… What’s not to like ?

  Review of 25/12/2022, following an experience of 24/11/2022 by EMMA T. *

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• 5 / 5

  

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  Excelent. Fast shipping and delivery.

  Review of 18/12/2022, following an experience of 23/11/2022 by ISLA M. *

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• 5 / 5

  

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  Helpful advice, friendly service, prompt delivery and a great price. Faultless!

  Review of 18/12/2022, following an experience of 23/11/2022 by OWEN R. *

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• 5 / 5

  

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  Great company. I ordered ski boots, they arrived promptly & fitted perfectly! On my way to the snow in them very soon.

  Review of 18/12/2022, following an experience of 22/11/2022 by WILLIAM B. *

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• 5 / 5

  

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  Brilliant price, super service. Well done.

  Review of 18/12/2022, following an experience of 24/11/2022 by LOLA C. *

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• 4 / 5

  

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  Very quickly resent item that originally failed to clear customs. Communicated and responded well to all queries.

  Review of 18/12/2022, following an experience of 23/11/2022 by ALICE O. *

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• 5 / 5

  

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  Great price, products and customer service!

  Review of 18/12/2022, following an experience of 23/11/2022 by MARY G. *

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• 5 / 5

  

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  good site -- easy to find the (Zag) skis I wanted and it only shows what's actually available to buy (re model, sizes, binding options etc) so no time wasted putting in an order only to find it is not available later on. Glisshop sent updates advising how the order was progressing with an order tracking link that actually works! Skis arrived in perfect condition, including the box they came in -- so well done to the courier. No import tax to pay (skis came from France), but don't know if that was a one-off

  Review of 18/12/2022, following an experience of 11/11/2022 by LEO M. *

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• 5 / 5

  

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  Very easy to do business with and prompt delivery.

  Review of 18/12/2022, following an experience of 21/11/2022 by TIFFANY C. *

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• 5 / 5

  

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  All great, fast delivery.

  Review of 18/12/2022, following an experience of 08/10/2022 by JOEL K. *

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• 5 / 5

  

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  First class service and products

  Review of 18/12/2022, following an experience of 19/11/2022 by SEAN R. *

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• 5 / 5

  

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  Called the helpline for guidance on product selection. The gentleman I spoke to was really helpful and polite. I cannot fault the service at all.

  Review of 18/12/2022, following an experience of 21/11/2022 by SOFIA T. *

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• 5 / 5

  

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  Highly recommended

  Review of 18/12/2022, following an experience of 06/10/2022 by KEN C. *

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• 5 / 5

  

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  Straightforward ordering process and very efficient delivery

  Review of 18/12/2022, following an experience of 21/11/2022 by CHARLOTTE W. *

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• 4 / 5

  

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  good experience, no problems encountered at all

  Review of 18/12/2022, following an experience of 30/09/2022 by MARY H. *

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• 1 / 5

  

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  I can't tell you how good my purchase is as I still haven't received my order after a month,the parcel tracking system now tells me it has now been returned

  Review of 18/12/2022, following an experience of 06/11/2022 by SUMMER W. *

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• 5 / 5

  

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  Super quick and trouble free delivery.

  Review of 18/12/2022, following an experience of 22/11/2022 by TRACY L. *

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• 5 / 5

  

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  Brilliant price and delivery was quick and efficient. Will definitely use again.

  Review of 18/12/2022, following an experience of 22/11/2022 by YVETTE C. *

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• 5 / 5

  

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  I’ve received fantastic service from the seller. I purchased boots at the discount price, they were dispatched immediately and arrived very promptly to the UK in perfect condition.

  Review of 18/12/2022, following an experience of 19/11/2022 by DAVID T. *

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• 5 / 5

  

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  Wide variety of choice, good price, prompt delivery

  Review of 18/12/2022, following an experience of 21/11/2022 by LEO W. *

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• 5 / 5

  

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  Ardderchog, Diolch am wasanaeth arbenig 👍

  Review of 18/12/2022, following an experience of 06/10/2022 by JESSICA C. *

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• 5 / 5

  

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  Quick easy, genuine discounts. Good to be on newsletter.

  Review of 18/12/2022, following an experience of 19/11/2022 by LOGAN M. *

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• 2 / 5

  

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  Boots got stuck at customs and sent back by customs. a month after I ordered I got a refund.

  Review of 16/12/2022, following an experience of 05/11/2022 by SUMMER B. *

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  Answer by glisshop.co.uk

  

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  "Hello and thank you for taking the time to respond to our survey. We are deeply sorry that the parcel did not clear customs and was stuck there for a while. Your order has been shipped on the 07th of November and we received it back on the 29th of the same month. We refunded you on the 01st of december. Best regards, The Glisshop team. "

• 5 / 5

  

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  I called the customer service team in advance with a technical query and they were very knowledgeable and helpful. Great price and quick delivery.

  Review of 16/12/2022, following an experience of 30/09/2022 by BETH M. *

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• 5 / 5

  

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  Excellent prompt service. Website offers lots of advice and a great range of items

  Review of 16/12/2022, following an experience of 18/11/2022 by KAREN W. *

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• 5 / 5

  

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  Great website that is easy to negotiate. Product arrived quickly and was exactly as described.

  Review of 16/12/2022, following an experience of 18/11/2022 by SOPHIE P. *

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• 5 / 5

  

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  Great products at great prices, and rock solid prompt delivery.

  Review of 16/12/2022, following an experience of 17/11/2022 by CHARLIE W. *

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• 5 / 5

  

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  Excellent company good products and reliable service

  Review of 03/12/2022, following an experience of 16/11/2022 by CALLUM R. *

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• 5 / 5

  

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  The service was excellent, delivery was fast and i was kept fully updated throughout. The price was also better than anywhere else.

  Review of 02/12/2022, following an experience of 15/11/2022 by SHANNON W. *

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• 5 / 5

  

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  Excellent service that was informative, swift and highly professional. Will definitely buy from them again.

  Review of 02/12/2022, following an experience of 11/11/2022 by ALAN R. *

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• 5 / 5

  

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  Very easy to order , delivery very fast, hassle free transaction

  Review of 02/12/2022, following an experience of 27/09/2022 by STEPHEN M. *

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• 5 / 5

  

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  My son placed the order for me having purchased his own skis this time last year. I was sat alongside him when he did it. He was able to ask me all the relevant questions and to show me very clearly which skis would be best for me (irrespective of price) taking into account my age, ability and approach/skiing style. The fact that he could do it so easily and the fact that I have a pair of skis that look to be just right for me (K2 Disruption - I have not yet skied on them) is testament to the quality of your web site. The fact that they arrived within one week of placing the order, that they arrived via DPD within the 2 hour delivery window notified to me and the fact that they are in perfect condition following transit and that the bindings are set correctly has all added to a very positive experience with Glisshop who I will be recommending to friends and other family members. The price also was excellent given the quality and specification of the skis which I have chosen. I am really looking forward to skiing on them this winter.

  Review of 02/12/2022, following an experience of 12/11/2022 by SHANNON M. *

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• 5 / 5

  

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  Good product, good service, good delivery

  Review of 02/12/2022, following an experience of 12/11/2022 by SABRINA P. *

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• 5 / 5

  

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  Great service from ordering to receiving goods. Good website, great prices and fast delivery. Order with confidence

  Review of 02/12/2022, following an experience of 29/09/2022 by DALE A. *

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• 5 / 5

  

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  Fast and efficient. Perfect description of boots

  Review of 02/12/2022, following an experience of 14/11/2022 by OLIVIA R. *

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• 4 / 5

  

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  Good selection of skis at good prices but website a bit clunky

  Review of 02/12/2022, following an experience of 05/11/2022 by ELLIOTT S. *

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• 5 / 5

  

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  Clear offer, fast service.

  Review of 02/12/2022, following an experience of 07/11/2022 by LIAM P. *

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• 5 / 5

  

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  Brilliant product and service

  Review of 02/12/2022, following an experience of 10/11/2022 by EMMA R. *

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• 5 / 5

  

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  Great skis, good price, arrived quickly.

  Review of 02/12/2022, following an experience of 13/11/2022 by CHRIS G. *

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• 5 / 5

  

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  Fast service easy process, will buy again

  Review of 02/12/2022, following an experience of 13/11/2022 by KIRSTEN C. *

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• 5 / 5

  

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  Stocked a hard-to-find product. Fast delivery. Very satisfied.

  Review of 01/12/2022, following an experience of 09/11/2022 by HOLLIE C. *

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• 5 / 5

  

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  Great service and follow up if read A+++

  Review of 01/12/2022, following an experience of 04/11/2022 by KATIE G. *

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• 5 / 5

  

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  I can not fault Glisshop , got what i needed quickly and professionally. will definitely get outdoor gear here again . Top value , James

  Review of 01/12/2022, following an experience of 08/11/2022 by VICKY A. *

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• 5 / 5

  

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  Good quality products, true to size and the order arrived in good time

  Review of 01/12/2022, following an experience of 07/11/2022 by PATRICIA A. *

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• 5 / 5

  

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  Excellent delivery and services.

  Review of 01/12/2022, following an experience of 09/11/2022 by JOE W. *

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• 5 / 5

  

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  Excellent service from order up to delivery. Good prices.Thanks

  Review of 01/12/2022, following an experience of 09/11/2022 by FREDDIE H. *

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• 5 / 5

  

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  It is a fast, reliable and customer-friendly online shop.

  Review of 01/12/2022, following an experience of 27/10/2022 by AMBER R. *

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• 5 / 5

  

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  Order arrived within three days 👍🏻

  Review of 25/11/2022, following an experience of 07/11/2022 by NATASHA H. *

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• 5 / 5

  

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  Very easy to use, nice and easy to get my bindings set. Quick delivery.

  Review of 25/11/2022, following an experience of 06/11/2022 by NEIL G. *

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• 5 / 5

  

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  First time I've used Glisshop and will do so again. Great service, great price. Recommended!!

  Review of 25/11/2022, following an experience of 03/11/2022 by AVA T. *

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• 5 / 5

  

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  Easy to order arrived on time would use again

  Review of 25/11/2022, following an experience of 07/11/2022 by TOBY E. *

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• 5 / 5

  

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  Brilliantly service Fast delivery Good environmental thought out packaging Thanks Oh, and perfect fit Let it snow!!!❄️❄️❄️❄️❄️

  Review of 25/11/2022, following an experience of 03/11/2022 by CONNOR B. *

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• 5 / 5

  

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  gooooood

  Review of 25/11/2022, following an experience of 07/11/2022 by MOLLY W. *

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• 1 / 5

  

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  Did not receive my purchase DPD let’s parcel outside back door and took a photo to day delivered but when I got home there was no parcel outside door very unhappy

  Review of 25/11/2022, following an experience of 26/10/2022 by CHARLOTTE H. *

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  Answer by glisshop.co.uk

  

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  "Hello and thank you for taking the time to respond to our survey. We are very sorry about the issue that you had with DPD, Your parcel should not have been left outside without your permission. After an investigation your parcel was declared lost on the 23rd of december and we refunded you on the same day. Best regards, The Glisshop team."

• 5 / 5

  

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  Easy ordering from start to finish. No customs problems and skis arrived well packaged

  Review of 25/11/2022, following an experience of 31/10/2022 by HENRY Y. *

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• 5 / 5

  

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  Huge selection of products at a competitive price, with good delivery.

  Review of 25/11/2022, following an experience of 09/09/2022 by NICK R. *

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• 5 / 5

  

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  Very fast and efficient.

  Review of 25/11/2022, following an experience of 27/10/2022 by DYLAN K. *

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• 5 / 5

  

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  Arrived very fast. Excelent

  Review of 25/11/2022, following an experience of 21/10/2022 by LUCAS P. *

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• 5 / 5

  

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  Really quick service and extremely good value

  Review of 25/11/2022, following an experience of 01/11/2022 by SOPHIE L. *

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• 5 / 5

  

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  excellent service and advice 👍

  Review of 25/11/2022, following an experience of 26/10/2022 by ZACH P. *

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• 5 / 5

  

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  Great service as always and delivery much quicker than promised at checkout

  Review of 25/11/2022, following an experience of 24/09/2022 by JODIE W. *

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• 5 / 5

  

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  fast shipping, good communications

  Review of 25/11/2022, following an experience of 20/09/2022 by KIMBERLY A. *

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• 5 / 5

  

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  Easy to navigate, filter and purchase

  Review of 25/11/2022, following an experience of 24/10/2022 by ERIN G. *

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• 5 / 5

  

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  Service exceeded expectations. Arrived earlier then predicted. I like using this company.. good prices, good services and I like the option to spread payments

  Review of 25/11/2022, following an experience of 01/11/2022 by ELLIOTT L. *

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• 3 / 5

  

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  Good price for skis & bindings, all set up as per my instructions. Packaging for the skis is not great - a few light scratches on the skis when received - and delivery from France to UK was not the quickest. Finally, I am missing the free ski bag that was promised with my order.

  Review of 16/11/2022, following an experience of 26/10/2022 by PHOEBE W. *

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• 5 / 5

  

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  Great shop, very happy with my purchase, super speedy delivery to Ireland.

  Review of 11/11/2022, following an experience of 08/09/2022 by JOSHUA M. *

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• 5 / 5

  

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  Just what I wanted

  Review of 11/11/2022, following an experience of 25/10/2022 by CARLIE P. *

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• 5 / 5

  

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  Great website, good communication and advice on products, value for money including shipping to the UK.

  Review of 10/11/2022, following an experience of 22/10/2022 by LAYLA M. *

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• 5 / 5

  

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  1234

  Review of 10/11/2022, following an experience of 07/09/2022 by SASHA T. *

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• 5 / 5

  

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  Bought 5 ten jacket, Best price, ordered Saturday delivered Friday, quicker than a lot of uk stores. Arrived in perfect condition 5 stars all the way *****

  Review of 10/11/2022, following an experience of 23/10/2022 by JULIE R. *

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• 5 / 5

  

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  Perfect

  Review of 10/11/2022, following an experience of 23/10/2022 by KATIE A. *

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• 5 / 5

  

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  Great value and quick delivery. Can’t fault them. They came highly recommended by a friend and they absolutely lived up to the expectations. Would use again 100%

  Review of 10/11/2022, following an experience of 21/10/2022 by MATTHEW M. *

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• 5 / 5

  

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  Good service

  Review of 08/11/2022, following an experience of 20/10/2022 by MUHAMMAD B. *

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• 5 / 5

  

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  Prompt and accurate service. Test to test the product!

  Review of 08/11/2022, following an experience of 20/10/2022 by CARMEN J. *

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• 5 / 5

  

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  Got my skis and bindings in 5 days! Shipping was great, skis and bindings came in great condition. The selection of brands and styles was the best out of any other competitors. I’m very excited for my new skis this season.

  Review of 08/11/2022, following an experience of 20/10/2022 by LEE L. *

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• 5 / 5

  

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  very easy to use and it came straight away

  Review of 05/11/2022, following an experience of 03/09/2022 by LUCY W. *

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• 5 / 5

  

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  Great service and quick delivery. Fantastic price for the skis bought. No complaints. Thank you.

  Review of 04/11/2022, following an experience of 16/09/2022 by KEITH H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Glisshop has been my go to shop for skiing for quite some time now Prices are good and delivery is prompt Only downside now we’re out of Europe is I had to pay an import charge as my purchase was over a certain amount Glisshop have said they will refund my fee So all good

  Review of 04/11/2022, following an experience of 09/10/2022 by NIKKI P. *

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• 5 / 5

  

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  Excellent service and great price.

  Review of 04/11/2022, following an experience of 13/10/2022 by ROSS M. *

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• 5 / 5

  

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  Good service, secured packaging, tracking of parcel provided and very accurate

  Review of 04/11/2022, following an experience of 31/08/2022 by MAX E. *

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• 5 / 5

  

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  The delivery was good and the product is great. The size chart guaranteed I ordered the correct size

  Review of 04/11/2022, following an experience of 16/10/2022 by LEE R. *

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• 5 / 5

  

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  Couldn’t be more pleased with my skiis and bindings the service was brilliant and the communication excellent great web site easy to follow my bindings were set up perfect and they were delivered earlier than expected can’t wait to try them out this season I would definitely recommend ordering from you thanks again

  Review of 04/11/2022, following an experience of 16/10/2022 by ANNA W. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Great price, but slow preparation, and charging extra for Velcro band when you buy skies is a little cheap. Skies delivered unprotected in a box- but in one piece. Would I buy from them again, probably

  Review of 04/11/2022, following an experience of 11/10/2022 by NAOMI T. *

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• 5 / 5

  

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  Easy to order, good value. Delivery included import charges and was quick.

  Review of 04/11/2022, following an experience of 09/10/2022 by JIM M. *

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• 5 / 5

  

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  The online shop provides excellent information to select the right pair of skis, poles, etc. Ordering was easy, delivery exactly as planned and the prices are competitive. Many thanks!

  Review of 04/11/2022, following an experience of 14/10/2022 by LISA M. *

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Reviews displayed in chronological order