Customer reviews for glisshop.co.uk

Customer reviews

• 5 / 5

  

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  Quick delivery

  Review of 28/01/2023, following an experience of 29/12/2022 by NATALIE O. *

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• 5 / 5

  

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  I ordered some Ski boots, they were very comfy and reasonably priced concidering competitors. I was sceptical at first however this is a great site. Item arrived within the estimated delivery time provided and customer service was very professional and assuring. 10/10 would reccomend.

  Review of 27/01/2023, following an experience of 28/12/2022 by KARLIE H. *

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• 5 / 5

  

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  Fast delivery

  Review of 27/01/2023, following an experience of 24/11/2022 by SASHA S. *

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• 5 / 5

  

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  Great customer service and advice

  Review of 27/01/2023, following an experience of 28/12/2022 by PETER T. *

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• 5 / 5

  

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  PROPER JOB!

  Review of 26/01/2023, following an experience of 26/12/2022 by HELEN E. *

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• 5 / 5

  

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  All went smoothly despite the complication of import from France. Would readily use again.

  Review of 26/01/2023, following an experience of 27/12/2022 by CAROLE W. *

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• 5 / 5

  

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  Good choice of quality products - prompt dispatch - accurate products description.

  Review of 25/01/2023, following an experience of 26/12/2022 by DAN R. *

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• 5 / 5

  

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  Grate shop excellent product, grate price . Happy Customer

  Review of 25/01/2023, following an experience of 26/12/2022 by NATALIE B. *

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• 5 / 5

  

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  Found exactly what I wanted (both snowboard and gloves), in a sale, plus delivered really swiftly to the UK

  Review of 25/01/2023, following an experience of 27/12/2022 by ELIZABETH W. *

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• 5 / 5

  

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  i have used this company before. Great prices, great products, despatched quickly, well packaged items and delivered by DOD. no issues, very pleased i’ll be trying the skis on the slopes in a weeks time.

  Review of 24/01/2023, following an experience of 25/12/2022 by KARL G. *

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• 5 / 5

  

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  Very easy to deal with. Website is explicit in explaining that there will not be any additional fees, customs duties, etc to pay on delivery, which is far better than many competitors manage. Price was as competitive as ever and delivery was ahead of schedule. What’s not to like?

  Review of 22/01/2023, following an experience of 07/11/2022 by LAUREN W. *

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• 4 / 5

  

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  Good but beware that their returns department is in France, not the UK, so if you need to return something it will be very expensive.

  Review of 22/01/2023, following an experience of 08/11/2022 by TANYA M. *

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• 5 / 5

  

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  Excellent and quick service. Would highly recommend

  Review of 22/01/2023, following an experience of 07/11/2022 by ANDREW M. *

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• 4 / 5

  

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  Good customer orientation, friendly and helpful service. There was an issue with the reservation process which was likely due to the payment method used. It was sorted out after a bit of confusion. There is room for improvement on this front.

  Review of 22/01/2023, following an experience of 01/11/2022 by NOAH K. *

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• 5 / 5

  

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  Good selection of products, good prices and quick delivery.

  Review of 21/01/2023, following an experience of 06/11/2022 by NAOMI H. *

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• 5 / 5

  

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  Very impressed with the service received from Glisshop. I accidentally managed to order the wrong length of ski's originally, I contacted them to amend the order and they assisted straight away. Ski's arrived in good time. Very Happy!!

  Review of 21/01/2023, following an experience of 22/12/2022 by ELEANOR P. *

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• 5 / 5

  

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  Easy to use website

  Review of 21/01/2023, following an experience of 22/12/2022 by MELISSA C. *

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• 5 / 5

  

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  Ordered from U.K. on a Thursday morning and they were delivered to my door on Sunday lunchtime by DPD. Fantastic service.

  Review of 21/01/2023, following an experience of 06/12/2022 by KEN S. *

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• 5 / 5

  

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  Prompt delivery. Quickly responded when I had a problem with dpd.

  Review of 21/01/2023, following an experience of 23/12/2022 by MILLIE G. *

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• 5 / 5

  

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  Always super happy with all purchases made

  Review of 19/01/2023, following an experience of 20/12/2022 by CAROLE S. *

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• 5 / 5

  

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  Great service as always.

  Review of 19/01/2023, following an experience of 22/12/2022 by TINA R. *

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• 5 / 5

  

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  Very quick delivery

  Review of 19/01/2023, following an experience of 21/12/2022 by JOSHUA M. *

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• 5 / 5

  

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  Good communication and quick delivery.

  Review of 19/01/2023, following an experience of 23/11/2022 by RUBY K. *

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• 5 / 5

  

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  Helmet arrived quickly and beautifully packaged and in perfect condition.

  Review of 19/01/2023, following an experience of 20/12/2022 by LUKE B. *

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• 5 / 5

  

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  Very pleased with items we ordered. Also I had to contact customer services, very helpful indeed. Highly recommend.

  Review of 19/01/2023, following an experience of 17/12/2022 by SUMMER W. *

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• 5 / 5

  

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  very professional service

  Review of 18/01/2023, following an experience of 02/11/2022 by ROSS C. *

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• 5 / 5

  

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  Excellent service, delivered on time with no fuss.

  Review of 18/01/2023, following an experience of 12/12/2022 by TINA R. *

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• 5 / 5

  

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  Superb service

  Review of 18/01/2023, following an experience of 19/12/2022 by LIAM P. *

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• 5 / 5

  

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  Product ordered was excellent. After sales service top notch. Delivery had no issues.

  Review of 18/01/2023, following an experience of 19/12/2022 by THEO D. *

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• 5 / 5

  

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  My wife and I both brought new skis from Glisshop using their Xmas discount. The Order process was very thorough and a great chose of ski”s at prices. The delivery was quick and very efficient… we are delighted with the service from Gliihop…. Many Thanks

  Review of 18/01/2023, following an experience of 18/12/2022 by CANDICE W. *

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• 5 / 5

  

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  Easy to find via google & an easy website - could do with a comaparison button, maybe linked to review & a better filter on which lengths are available but very .easy

  Review of 18/01/2023, following an experience of 27/11/2022 by ROSS T. *

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• 5 / 5

  

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  Excellent service - skis arrived 3 days early and exactly as ordered

  Review of 17/01/2023, following an experience of 18/12/2022 by TRACY S. *

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• 5 / 5

  

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  Very good selection of kit, always available for advice, great price and super fast delivery.

  Review of 17/01/2023, following an experience of 17/12/2022 by KEN B. *

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• 5 / 5

  

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  Excellent service, outstanding communication, speedy delivery, a pleasure to buy from.

  Review of 17/01/2023, following an experience of 09/12/2022 by SHANNON L. *

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• 5 / 5

  

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  Glisshop were excellent. I had an issue, my new skis arrived with a dent on one of the skis. I contacted glisshop and they immediately arranged for the skis to be collected and a new pair sent out. Their communication through out was excellent and the staff were very helpful. I’d definitely use them again.

  Review of 17/01/2023, following an experience of 02/11/2022 by DAVE C. *

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• 5 / 5

  

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  Delivered in good time for Xmas

  Review of 16/01/2023, following an experience of 11/12/2022 by ANDY C. *

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• 5 / 5

  

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  Great price, easy website, excellent secure delivery.

  Review of 16/01/2023, following an experience of 27/11/2022 by FREYA F. *

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• 5 / 5

  

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  Great price, quick delivery ands still worked out cheaper than buying from the UK.

  Review of 15/01/2023, following an experience of 31/10/2022 by LAURA C. *

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• 5 / 5

  

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  I ordered a pair of heated gloves for my son as a Christmas present and although I only ordered them in mid December I received them from France in plenty of time. My son is delighted with his gloves and I would have no hesitation in using your service again.

  Review of 14/01/2023, following an experience of 11/12/2022 by CALLUM C. *

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• 5 / 5

  

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  2 pairs of skis & bindings delivered exactly as ordered and early by DPD! Great value and easy to use website and ordering.

  Review of 14/01/2023, following an experience of 15/12/2022 by DUNCAN A. *

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• 1 / 5

  

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  Map and frame sold together as one combinded item, but sized incorrectly. A3 sized relief map delivered with an A2 sized frame. Awaiting reply to a customer enquiry to resolve this problem. Harry

  Review of 14/01/2023, following an experience of 15/12/2022 by ADELE P. *

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• 5 / 5

  

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  Fantastic shop. Really helpful with queries and good prices. We have bought 2 pairs of skis plus other stuff.

  Review of 14/01/2023, following an experience of 15/12/2022 by BRUCE S. *

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• 5 / 5

  

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  Excellent service, arrived exactly as promised

  Review of 14/01/2023, following an experience of 15/12/2022 by MUHAMMAD S. *

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• 5 / 5

  

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  Great company to deal with - loads of products to choose from

  Review of 14/01/2023, following an experience of 13/12/2022 by NICOLE F. *

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• 5 / 5

  

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  Happy with delivery and product bought (snowboard).

  Review of 14/01/2023, following an experience of 09/12/2022 by TIFFANY H. *

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• 5 / 5

  

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  Fast, great price. Very happy. Thank you.

  Review of 14/01/2023, following an experience of 15/12/2022 by POPPY M. *

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• 4 / 5

  

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  this was my third order, the second and this was a case of overlapping emails and bad timing, the first order was for a set of Scott skis which they can't sell to the UK, a note on the item about this would have saved the hassle of ordering then cancelling and looking again. Having said that the staff I dealt with were great, understanding and gave good advice, I would have no problem using them again.

  Review of 13/01/2023, following an experience of 11/12/2022 by BECKY C. *

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• 5 / 5

  

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  Great advice, accurate binding installations and fast well packaged delivery Thank you.

  Review of 13/01/2023, following an experience of 13/12/2022 by JEREMY H. *

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• 5 / 5

  

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  I have order a number of items from Glissops. They are really good value, the products have always arrived on time and in perfect condition.

  Review of 13/01/2023, following an experience of 12/12/2022 by NATHAN R. *

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• 5 / 5

  

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  Excellent service and delivery.

  Review of 13/01/2023, following an experience of 24/11/2022 by LEAH W. *

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• 5 / 5

  

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  Great ski equipment fast delivery correct sizing advise. Cleared UK customs without extra charges

  Review of 13/01/2023, following an experience of 12/12/2022 by FIONA M. *

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• 5 / 5

  

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  Great service , supplied to uk without any problems in approx 1 week from ordering , Website was clear and delivery was very good ,

  Review of 13/01/2023, following an experience of 12/12/2022 by CAROLE R. *

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• 5 / 5

  

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  Excellent service. Order some skis while out in the French Alps at 3:30pm and received them less than 24 hours later. Couldn’t ask for more

  Review of 13/01/2023, following an experience of 14/12/2022 by ALEX W. *

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• 5 / 5

  

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  Amazing service and very quick delivery to the uk. Second time I have ordered with no issues

  Review of 12/01/2023, following an experience of 13/12/2022 by NATASHA B. *

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• 5 / 5

  

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  Excellent as always with quick delivery

  Review of 12/01/2023, following an experience of 11/12/2022 by ALEX A. *

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• 5 / 5

  

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  Well packaged and delivered in a timely manner.

  Review of 12/01/2023, following an experience of 12/12/2022 by LUCY J. *

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• 5 / 5

  

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  Prompt delivery and communication.

  Review of 12/01/2023, following an experience of 12/12/2022 by JAYDEN R. *

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• 5 / 5

  

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  I purchased some skiis after taking some advice from the company. They were very helpful and shipped them to an address in France. They were delivered on time and were exactly what i expected. Excellent service ans great value.

  Review of 12/01/2023, following an experience of 10/12/2022 by SHANNON L. *

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• 5 / 5

  

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  Fast and efficient, I had a problem with the address I put in, phoned them and spoke to someone who was so pleasant and sorted it via email whilst on the phone. Highly recommended

  Review of 12/01/2023, following an experience of 10/12/2022 by LUKE J. *

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• 5 / 5

  

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  Have now brought several items from Glisshop - all have been good value, good quality and delivered on time. Would recommend xx

  Review of 11/01/2023, following an experience of 10/12/2022 by MARK T. *

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• 5 / 5

  

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  All great services

  Review of 11/01/2023, following an experience of 12/12/2022 by QUENTIN R. *

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• 5 / 5

  

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  Very easy to order, quick delivery with information provided every step of the process. Highly recommend.

  Review of 11/01/2023, following an experience of 26/11/2022 by LEWIS S. *

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• 5 / 5

  

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  Great selection, great service and great prices

  Review of 11/01/2023, following an experience of 12/12/2022 by MUHAMMAD P. *

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• 5 / 5

  

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  Excellent customer service

  Review of 10/01/2023, following an experience of 28/10/2022 by OLIVER P. *

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• 5 / 5

  

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  Best online ski shop ever

  Review of 10/01/2023, following an experience of 12/12/2022 by SEAN S. *

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• 5 / 5

  

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  Great service fast delivery on a super item which was bought as a Christmas present for my wife.She loves it.

  Review of 10/01/2023, following an experience of 05/12/2022 by THERESA H. *

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• 3 / 5

  

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  better description of size required

  Review of 08/01/2023, following an experience of 09/12/2022 by ELLIE E. *

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• 5 / 5

  

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  Exactly what we ordered delivered on time. Glisshop have never let us down over 10 years now.

  Review of 08/01/2023, following an experience of 23/10/2022 by STEFAN M. *

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• 1 / 5

  

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  Very unfriendly service. The staff are not interested in customer feedback.

  Review of 08/01/2023, following an experience of 05/12/2022 by NOAH M. *

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• 5 / 5

  

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  Great!

  Review of 07/01/2023, following an experience of 08/12/2022 by JEREMY R. *

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• 5 / 5

  

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  Short turn skis as described

  Review of 07/01/2023, following an experience of 26/11/2022 by KYLE M. *

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• 1 / 5

  

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  Product never recieved . Terrible customer communication

  Review of 07/01/2023, following an experience of 06/12/2022 by MILLIE M. *

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  Answer by glisshop.co.uk

  

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  "Hello and thank you for taking the time to respond to our survey. Your parcel has been shipped on the 9th of december and it seems that DPD had some issues with the shipping so it was returned to us on the 26th of december. We shipped it again on the 28th of december and it has been delivered to you on the 5th of January. We apologize for the inconvenience caused by our courier. If you decide to trust us again with another order, do not hesitate to contact us by phone at 020.31.29.33.01 or by email at info@glisshop.com if you have any trouble with the delivery so we will contact DPD and do our best so the delivery can be done as quick as possible. Best regards, The Glisshop team. "

• 5 / 5

  

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  20% off made this a very attractive price even with the shipping to the uk - took about 2 weeks to arrive but great piece of kit

  Review of 07/01/2023, following an experience of 07/12/2022 by KEELEY M. *

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• 1 / 5

  

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  I placed my order two weeks ago but have still not received it and had any updates or responses from customer service.

  Review of 07/01/2023, following an experience of 06/12/2022 by JAMES G. *

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• 5 / 5

  

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  All good. Prompt and as described.

  Review of 06/01/2023, following an experience of 05/12/2022 by CARRIE G. *

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• 5 / 5

  

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  Noo ok problems and all on time

  Review of 06/01/2023, following an experience of 05/12/2022 by KIMBERLY H. *

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• 5 / 5

  

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  Ordered a pair of goose down gloves for skiing, due to having Raynuads. Arrived on time, excellent quality material and of course the goose down lining. Website was very easy to use, great choice of products, and lots of choice for everyone. I would recommend Glisshop to purchase your ski wear.

  Review of 06/01/2023, following an experience of 04/12/2022 by ELLA H. *

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• 5 / 5

  

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  Fast, helpful, great products.

  Review of 06/01/2023, following an experience of 21/10/2022 by PETER K. *

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• 5 / 5

  

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  Great service. Very helpful and respond quickly when you have a problem.

  Review of 05/01/2023, following an experience of 03/12/2022 by HOLLIE P. *

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• 5 / 5

  

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  Great shopping experience with Glisshop

  Review of 05/01/2023, following an experience of 03/12/2022 by LEXI W. *

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• 5 / 5

  

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  Fantastic service. I had a couple of queries that got answered quickly. Will use again and have recommended to my friends.

  Review of 05/01/2023, following an experience of 06/12/2022 by ROWENA C. *

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• 4 / 5

  

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  I would say a good experience in all, I managed to get hold of people when I needed information, my delivery was late but I suppose that is not up to them at least it arrived before I went skiing. Thanks a lot

  Review of 04/01/2023, following an experience of 02/12/2022 by TANYA T. *

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• 5 / 5

  

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  Prompt service. Good price.

  Review of 04/01/2023, following an experience of 04/12/2022 by MOLLY C. *

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• 5 / 5

  

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  …..xcvc

  Review of 04/01/2023, following an experience of 02/12/2022 by WENDY K. *

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• 5 / 5

  

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  Lovely sunglasses, at a reasonable price with good delivery times.

  Review of 03/01/2023, following an experience of 28/11/2022 by WILLIAM L. *

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• 5 / 5

  

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  Perfect Ski Jacket and delivery

  Review of 03/01/2023, following an experience of 30/11/2022 by ISABELLE K. *

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• 5 / 5

  

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  Super easy and informative site

  Review of 03/01/2023, following an experience of 28/11/2022 by CANDICE C. *

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• 5 / 5

  

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  Tax prepaid, good delivery service, can track every step

  Review of 02/01/2023, following an experience of 25/11/2022 by YVETTE R. *

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• 5 / 5

  

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  For an order from Europe it was quick and hassle free

  Review of 01/01/2023, following an experience of 28/11/2022 by MANDY J. *

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• 4 / 5

  

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  Ordering process was really simple, communications were excellent regarding delivery and skis exactly as expected. Only slightly let down by DPD who kept failing to deliver to the mountains

  Review of 31/12/2022, following an experience of 27/11/2022 by DENNIS H. *

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• 5 / 5

  

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  Great price for awesome equipment. Thanks

  Review of 31/12/2022, following an experience of 28/11/2022 by BENJAMIN P. *

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• 5 / 5

  

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  I ordered a portable hangboard and the item arrived promptly and in excellent condition. No complaints! Quick and easy :)

  Review of 31/12/2022, following an experience of 27/11/2022 by RACHEL G. *

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• 1 / 5

  

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  It was not made clear that glissops is in France ,so return postage was astronomical. Not at all happy with the way I was treated throughout the return process,very unsure if it would even be accepted.will never order from them again !

  Review of 31/12/2022, following an experience of 18/10/2022 by LOGAN W. *

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  Answer by glisshop.co.uk

  

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  "Hello and thank you for taking the time to respond to our survey. We are very sorry that it was not clear that we were located in France. We sent your review to our web developer so we can improve the quality of our website and make it clearer. Best regards, The Glisshop team. "

• 5 / 5

  

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  We had a problem with our order but after a couple of emails with "Clovis" the problem was sorted. Because of this positive outcome, I will definitely shop again with Glisshop and would recommend it to my friends.

  Review of 30/12/2022, following an experience of 24/11/2022 by DUNCAN H. *

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• 5 / 5

  

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  Excellent service and product knowledge at a great price too

  Review of 30/12/2022, following an experience of 27/11/2022 by AMELIA M. *

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• 5 / 5

  

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  Excellent service. Thanks.

  Review of 30/12/2022, following an experience of 26/11/2022 by LOUIS B. *

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• 5 / 5

  

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  Great product, good value, efficient service 👍

  Review of 30/12/2022, following an experience of 14/10/2022 by WAYNE H. *

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• 5 / 5

  

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  Great snowshoes and service 👏

  Review of 29/12/2022, following an experience of 27/11/2022 by WAYNE W. *

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• 5 / 5

  

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  Customer services were brilliant when I'd made a mistake with my order and changed it no problem. All items were packaged very well and delivery was really quick. Add to that the price paid which was brilliant. Thanks Glisshop, very happy 👍

  Review of 29/12/2022, following an experience of 27/11/2022 by MASON B. *

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• 5 / 5

  

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  Preferred Smith vantage ski helmet with MIPS pleased with helmet,communication and tracking of the helmet at a good price😀

  Review of 29/12/2022, following an experience of 26/11/2022 by MUHAMMAD B. *

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Reviews displayed in chronological order