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Review Summary
Glisshop consistently impresses with an easy-to-use website, a wide range of products, and reliable service. Customers appreciate the fantastic value and quality of items, ensuring a positive experience overall.
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Cameron H.
18 Jun 2025
Verified reviewVery good
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Joseph benjamin K.
18 Jun 2025
Verified reviewhalf of my order didn't turn up and then cannot get a reply out of them to sort a refund.
Reply from Glisshop.co.uk
Hello and thank you for your feedback. Unfortunately your parcel was damaged during delivery and one of the items was missing for which we sincerely apologise. We contacted the carrier once you had notified us of the problem but the item could not be located. We issued a refund for the missing item on 6 June. Best regards The Glisshop Team
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Lawrence B.
18 Jun 2025
Verified reviewI’ve used Glisshop for many years. They stock great products in many sizes and are very helpful.
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Jeff K.
18 Jun 2025
Verified reviewGreat prices and great delivery
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Arjun L.
13 Jun 2025
Verified reviewGreat service, received my board in time for Austria! .. good customer service aswell and board came in good condition
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Finn H.
13 Jun 2025
Verified reviewGood service, very happy with the skis I purchased
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Enrique kiyoshi G.
13 Jun 2025
Verified reviewAll good. Quick delivery. Goggles were great. no problems.
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Vladimir B.
13 Jun 2025
Verified reviewQuick delivery, good choice of skis
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Adrian F.
13 Jun 2025
Verified reviewOrdered a pair of outerknown seventyseven cord shorts on the 1st of May after chasing up what had happened to the order I was told they weren't being sent until the 13th! No reason for this when asked , no transparency! They then didn't turn up for another 5 days. The delivery was a shocking £19 from France. So when I thought I was getting a good deal I wasn't, Wished I'd just ordered from the USA and received the product within 7 days.Not a great customer experience and won't be using them again.
Reply from Glisshop.co.uk
Hello and thank you for leaving your feedback. We are sorry that you were unhappy with the delivery experience. We ship to the UK on Tuesdays and Thursdays each week and due to several bank holidays in France early May we were unable to dispatch your parcel until Tuesday 13 May. We apologise for the lack of transparency regarding the delivery date and will endeavour to rectify this in future. As for the shipping costs, please note that these also include all customs duties. Best regards The Glisshop Team
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Evans D.
12 Jun 2025
Verified reviewPrice was good for item, However at £19.99 for delivery not good especially as the item was £249.60 normally free delivery, also Slow to dispatch and slow postage, so overall, it was not good. I had to message to find out if my items had been dispatched, I will possibly not use again i will use a company in the UK. As faster delivery and free delivery when spending over £100.
Reply from Glisshop.co.uk
Hello and thank you for leaving your feedback. We apologise for the lengthy delivery period, which was exceptional. We ship to the UK on Tuesdays and Thursdays as indicated on the website. However Thursday 8 May was a bank holiday in France which meant that the next collection was Tuesday 13 May. As for shipping costs, we actually only invoice a fraction of what it costs us to ship to the UK and the price also includes all customs duties. Best regards The Glisshop Team
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Gary J.
2 Jun 2025
Verified reviewGreat price and good communication regarding delivery
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Darren R.
2 Jun 2025
Verified reviewGreat company, and delivered as promised with no issues
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Stan M.
2 Jun 2025
Verified reviewI’ve bought from Glisshop a few times over the past few months…one to buy skis and now for sunglasses…each time was a great experience with quick service! Highly recommended.
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Aline B.
2 Jun 2025
Verified reviewGreat, I liked the customisation options for the skis and range of choices. Package arrived in time and was nicely protected.
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William D.
2 Jun 2025
Verified reviewGoodness me.. well wraped. Carefuly packed. The skis - bindings set & ready - 'Fab'. Thank you.
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Steven F.
2 Jun 2025
Verified reviewWide choice of equipment, clear descriptions, easy order process, reasonable delivery charges.
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Jeannette C.
2 Jun 2025
Verified reviewAll good
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Vanessa D.
2 Jun 2025
Verified reviewSuperb service from product selection to delivery. Sound advice, competitive pricing and no pesky customs charges. Would highly recommend
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Ian F.
2 Jun 2025
Verified reviewGood value and very easy process
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Peter Z.
2 Jun 2025
Verified reviewA trusted supplier has let me down and I will not be using them again.
Reply from Glisshop.co.uk
Hello, Thank you for taking the time to share your experience with us. You recently placed an order on our website, and unfortunately, there was an error in the product description. We sincerely apologize for this oversight. As a gesture of goodwill, we offered you a discount code for a future purchase, but we understand that you declined. Please note that you also had the option to request a return and a full refund if the product did not match its online description. Should a similar issue arise in the future, don’t hesitate to contact us—we’ll do our best to find a satisfactory solution for you. Your feedback is invaluable and helps us continuously improve the quality of our services. Thank you again, The Glisshop team
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