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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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Kevin T.
28 Oct 2025
Verified reviewI placed an order for a pair of sunglasses. Normally online retailers would ship your purchase in about 2-4 working days. After waiting more than 2 weeks for my sunglasses I called the merchant (who didn’t apologise) but gave me some story that they had been shipped but the shipment had been sent to the wrong place. They asked me to be patient and they would find them. One week later they said they had found them and they would be with me within the week. The next week passed, no sunglasses so gave up and asked for a full refund. I then had to fill out forms, scan them in and email them back to get my refund. Wasted 4.5 weeks and no sunglasses nor apology. Not a great online experience to say the least!
Reply from Glisshop.co.uk
Hello, Thank you for sharing your experience with us. We sincerely apologise for the inconvenience you faced with your order and understand how frustrating this must have been. If there's anything else we can assist you with, please feel free to reach out. Best regards. glisshop.co.uk team
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Roger T.
15 Oct 2025
Verified reviewItem as described and delivered in good time
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Mark H.
15 Oct 2025
Verified reviewGreat price and great service and delivery to UK. Recommend
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Mark C.
15 Oct 2025
Verified reviewEasy to find the product on site. Delivery was delayed twice but the office sorted it out.
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Simon H.
11 Oct 2025
Verified reviewI ordered skis and they arrived as promised set up as required. Online ordering was easy and straightforward.
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Hannah G.
11 Oct 2025
Verified reviewExcellent price, arrived quickly and in perfect condition. Thank you
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Tim Z.
11 Oct 2025
Verified reviewAmazing service
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N. H.
11 Oct 2025
Verified reviewAll good. Delay in delivery was commuincated
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Catriona N.
11 Oct 2025
Verified reviewGreat service. Prompt delivery. Gorgeous jacket.
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C a V.
11 Oct 2025
Verified reviewExceptional Service and Seamless Experience I pre-ordered a pair of Mirus Cor skis and was very impressed by the level of service throughout the process. The seller kept me informed as soon as the skis arrived and were ready for dispatch. They mounted the bindings precisely to my specifications and even reached out before processing the payment—something I really appreciated. When I spoke with them directly, they were not only helpful but genuinely friendly. The skis arrived ahead of the expected date, impeccably packaged to prevent any damage during transit. From start to finish, it was a smooth and professional experience. I wouldn’t hesitate to recommend this company—they’ve earned my endorsement!
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Martin S.
11 Oct 2025
Verified reviewEfficient service.
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Stephen S.
11 Oct 2025
Verified reviewEasy and efficient experience
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Justin W.
11 Oct 2025
Verified reviewGreat service and price. Shipped to the UK
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Richard R.
11 Oct 2025
Verified reviewNo problems at all, good price and fast delivery, I recommend..
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Martin C.
8 Oct 2025
Verified reviewGreat prices and fast delivery to UK.
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Zoe B.
8 Oct 2025
Verified reviewI have yet to receive my order.
Reply from Glisshop.co.uk
Hello and thank you for your feedback. We apologise for the fact that the courrier delivered the parcel to the wrong house in your road and for the inconvenience caused. You have since confirmed by email that you have retrieved the parcel and we hope that your are happy with your order. Best regards The Glisshop team
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Diana B.
29 Sept 2025
Verified reviewThe goods were good the delivery was thrown over the gate! Lucky it wasn’t breakable
Reply from Glisshop.co.uk
Hello, Thank you for your feedback. We will contact the carrier to inform them about this incident. Please accept our sincere apologies for the inconvenience caused. Best regards, The Glisshop Team
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John R.
29 Sept 2025
Verified reviewvery satisfied with ordering process and delivery
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Ruby H.
29 Sept 2025
Verified reviewyeeww
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Reece S.
29 Sept 2025
Verified reviewMuia Jim Southen Cross Bronz Sunnies great glasses highly recommended. Very clear with just the right ammount of poerization very good for driving and none of the funny shadeds on the wind screen. Saved a good 75%.
Reviews displayed in chronological order
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