Customer reviews for id-direct.com

Customer reviews

• 5 / 5

  

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  excellent thank you

  Review of 15/06/2022, following an experience of 11/06/2022 by A A. *

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• 4 / 5

  

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  All in all a great product I buy gor my son, sometimes I have a few faulty pairs of pants in each pack in each box I buy, so I'm not getting the best value for money every time, and now the price has gone up by over £5, so not just a little increase, even with a discount code it is still very expensive especially when I have to provide pants for my son at school, the service is good, quick delivery, quality control needs to be monitored closely, and a look at prices especially as I'm a single mother having to pay for her child's needs, a little more help would be abusive weight off the shoulders.

  Review of 14/06/2022, following an experience of 10/06/2022 by A A. *

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• 5 / 5

  

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  Always seem to have the pull ups in stock and at a very good price. Much cheaper than their competitors.

  Review of 14/06/2022, following an experience of 11/06/2022 by A A. *

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• 5 / 5

  

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  Previously ordered so reordered from original order receipt. Order placed 7th June 22, delivered 9th June 22. Brilliant Service.

  Review of 10/06/2022, following an experience of 07/06/2022 by A A. *

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• 4 / 5

  

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  Very happy with the ease of ordering and the prompt fulfilment

  Review of 10/06/2022, following an experience of 07/06/2022 by A A. *

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• 5 / 5

  

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  Very good in all aspects from ordering to paying to being delivered everything went very smoothly.

  Review of 09/06/2022, following an experience of 07/06/2022 by A A. *

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• 5 / 5

  

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  Always very quick response and sending

  Review of 09/06/2022, following an experience of 06/06/2022 by A A. *

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• 5 / 5

  

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  Good product easy to order prompt delivery

  Review of 09/06/2022, following an experience of 07/06/2022 by A A. *

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• 5 / 5

  

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  Excellent service. Easy to place an order. Fast delivery

  Review of 08/06/2022, following an experience of 20/05/2022 by A A. *

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• 5 / 5

  

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  Very fast service great customer service

  Review of 07/06/2022, following an experience of 06/06/2022 by A A. *

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• 5 / 5

  

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  Great site all you need to know :-)

  Review of 06/06/2022, following an experience of 31/05/2022 by A A. *

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• 5 / 5

  

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  Very happy with service, easy to order mske payment, quick delivery, order always correct, good price, I would recommend it

  Review of 02/06/2022, following an experience of 01/06/2022 by A A. *

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• 5 / 5

  

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  They r very suited to my austic son who is still using pull ups and very very good products which we use I would recommend them to anyone

  Review of 02/06/2022, following an experience of 30/05/2022 by A A. *

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• 5 / 5

  

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  Never fail us. Websites always easy to use. Products are well priced and delivery’s always early! Perfect & reliable

  Review of 02/06/2022, following an experience of 31/05/2022 by A A. *

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• 5 / 5

  

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  Great night time pads. Very comfortable and absorbent. Better than Boots stay dry I was getting previously

  Review of 02/06/2022, following an experience of 24/05/2022 by A A. *

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• 5 / 5

  

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  Easy online ordering. Prompt delivery.

  Review of 02/06/2022, following an experience of 11/05/2022 by A A. *

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• 3 / 5

  

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  Still awaiting a refund because they are out of stock- even though it doesn’t say that on thier website (even now) Took them 2days to notify me that my order wasn’t coming. It’s been over 10 days and I’ve still not received a refund. No response to emails either. Customer service is non existent.

  Review of 02/06/2022, following an experience of 24/05/2022 by A A. *

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• 5 / 5

  

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  Product as described and delivered quickly.

  Review of 31/05/2022, following an experience of 25/05/2022 by A A. *

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• 5 / 5

  

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  Quick and easy to order with prompt delivery.

  Review of 28/05/2022, following an experience of 25/05/2022 by A A. *

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• 5 / 5

  

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  Quick delivery. Fantastic nappies for my little girl

  Review of 28/05/2022, following an experience of 26/05/2022 by A A. *

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• 5 / 5

  

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  Excellent, easy to order goods online, my order was delivered in just two days. Very good prices and a wide range of goods displayed.

  Review of 27/05/2022, following an experience of 24/05/2022 by A A. *

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• 5 / 5

  

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  Quick, easy to navigate through website and straightforward to purchase.

  Review of 26/05/2022, following an experience of 23/05/2022 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 26/05/2022, following an experience of 24/05/2022 by A A. *

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• 5 / 5

  

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  Used before excellent and easy to order with a great selection of goods. Also very quick delivery of goods.

  Review of 26/05/2022, following an experience of 24/05/2022 by A A. *

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• 5 / 5

  

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  A very quick and efficient service, easy to find products, with item received next day

  Review of 26/05/2022, following an experience of 21/05/2022 by A A. *

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• 5 / 5

  

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  Easy ordering, very fast dispatch and delivery

  Review of 26/05/2022, following an experience of 20/05/2022 by A A. *

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• 4 / 5

  

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  Easy to order

  Review of 24/05/2022, following an experience of 20/05/2022 by A A. *

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• 5 / 5

  

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  Always very quick great service

  Review of 24/05/2022, following an experience of 23/05/2022 by A A. *

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• 5 / 5

  

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  Fast delivery easy to use website

  Review of 23/05/2022, following an experience of 19/05/2022 by A A. *

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• 4 / 5

  

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  I was very pleased with the product I ordered and the very quick delivery time. However, I was less pleased with the packaging of the delivery, on the last two orders I have received the boxes have been broken open as the tape used is not secure enough. Fortunately there have been no items missing up until now, but I thought it worthwhile mentioning.

  Review of 23/05/2022, following an experience of 20/05/2022 by A A. *

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• 5 / 5

  

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  Easy to order and delivery made the next day right on the expected time.

  Review of 21/05/2022, following an experience of 19/05/2022 by A A. *

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• 5 / 5

  

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  Very quick and easy to order even easier if doing a reorder.

  Review of 20/05/2022, following an experience of 18/05/2022 by A A. *

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• 5 / 5

  

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  Delivered on time as promised

  Review of 18/05/2022, following an experience of 16/05/2022 by A A. *

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• 5 / 5

  

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  Good

  Review of 18/05/2022, following an experience of 15/05/2022 by A A. *

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• 3 / 5

  

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  Site is ok

  Review of 17/05/2022, following an experience of 15/05/2022 by A A. *

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• 5 / 5

  

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  Good product information on site . Easy to order . So far items ordered have arrived within two days .

  Review of 17/05/2022, following an experience of 02/05/2022 by A A. *

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• 5 / 5

  

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  always fast delivery

  Review of 17/05/2022, following an experience of 14/05/2022 by A A. *

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• 5 / 5

  

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  Excellent product ,service and delivery. Fully recommended

  Review of 14/05/2022, following an experience of 11/05/2022 by A A. *

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• 5 / 5

  

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  A good website

  Review of 14/05/2022, following an experience of 27/04/2022 by A A. *

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• 5 / 5

  

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  Excellent product and service. Ordered on Tuesday received on Thursday, can’t fault. Shall soon be ordering again.

  Review of 13/05/2022, following an experience of 26/04/2022 by A A. *

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• 5 / 5

  

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  Very good response regarding e-mail reference immediately after ordering Delivered before the delivery date Very well packed - in a non conspicuous wrapping

  Review of 12/05/2022, following an experience of 09/05/2022 by A A. *

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• 4 / 5

  

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  Just a bit complicated till used to it.

  Review of 12/05/2022, following an experience of 09/05/2022 by A A. *

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• 5 / 5

  

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  Great product and delivered tracked… easy.

  Review of 12/05/2022, following an experience of 11/05/2022 by A A. *

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• 5 / 5

  

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  Site is easy to use well stocked and efficient

  Review of 12/05/2022, following an experience of 30/04/2022 by A A. *

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• 5 / 5

  

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  The service is really good, items brought were exactly as I wanted. The delivery was literally within 48hours of my order. So quick I was surprised, they also emailed me to let me know the day and time slot for my delivery. Will recommend to others and will use again always.

  Review of 12/05/2022, following an experience of 09/05/2022 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 12/05/2022, following an experience of 29/04/2022 by A A. *

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• 5 / 5

  

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  Really easy to find what im looking for

  Review of 09/05/2022, following an experience of 06/05/2022 by A A. *

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• 5 / 5

  

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  I find it very easy to order from id - direct. I am not good with laptops etc, but i can navigate this online store very easily. It is all set out making it simple to find what you are looking for. I highly recommend this company, they really are great.

  Review of 07/05/2022, following an experience of 05/05/2022 by A A. *

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• 5 / 5

  

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  Always so easy to navigate the Web site and delivery when they say

  Review of 06/05/2022, following an experience of 04/05/2022 by A A. *

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• 5 / 5

  

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  Very good service and keep you informed of time of delivery.

  Review of 05/05/2022, following an experience of 02/05/2022 by A A. *

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• 5 / 5

  

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  As of recent the deliver & service has improved greatly. When I first started using the site deliver was slow & customer service non existent, however my last 8 deliveries have been exceptional & it is easy to communicate with customer service staff.

  Review of 29/04/2022, following an experience of 28/04/2022 by A A. *

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• 5 / 5

  

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  Quick delivery,

  Review of 29/04/2022, following an experience of 26/04/2022 by A A. *

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• 4 / 5

  

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  As per order and delivered on time

  Review of 29/04/2022, following an experience of 27/04/2022 by A A. *

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• 5 / 5

  

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  Arrived on time - no fuss - satisfied

  Review of 29/04/2022, following an experience of 26/04/2022 by A A. *

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• 5 / 5

  

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  Always simple to order and delivery within a very short time.

  Review of 28/04/2022, following an experience of 27/04/2022 by A A. *

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• 5 / 5

  

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  Easy and efficient transaction.

  Review of 28/04/2022, following an experience of 21/04/2022 by A A. *

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• 5 / 5

  

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  Excellent company to deal with highly recommend first class service

  Review of 26/04/2022, following an experience of 23/04/2022 by A A. *

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• 5 / 5

  

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  Easy ordering and very fast delivery

  Review of 24/04/2022, following an experience of 19/04/2022 by A A. *

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• 4 / 5

  

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  Good service and delivery

  Review of 21/04/2022, following an experience of 14/04/2022 by A A. *

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• 5 / 5

  

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  This site is great value for money and always keeps you informed every step of the way with tracked delivery. Great range of products.

  Review of 21/04/2022, following an experience of 18/04/2022 by A A. *

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• 5 / 5

  

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  Great product .

  Review of 21/04/2022, following an experience of 13/04/2022 by A A. *

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• 5 / 5

  

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  The website was easy to navigate through. Items arrived on time. Liked the idea of photographic evidence of delivery.

  Review of 18/04/2022, following an experience of 31/03/2022 by A A. *

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• 5 / 5

  

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  Very fast reliable service

  Review of 17/04/2022, following an experience of 12/04/2022 by A A. *

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• 5 / 5

  

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  The order is always delivered when expected and very quickly.

  Review of 15/04/2022, following an experience of 12/04/2022 by A A. *

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• 4 / 5

  

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  Prompt service

  Review of 14/04/2022, following an experience of 12/04/2022 by A A. *

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• 5 / 5

  

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  Website easy to use, products easy to find. Description are accurate and true to form,

  Review of 14/04/2022, following an experience of 12/04/2022 by A A. *

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• 5 / 5

  

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  The website is easily navigated

  Review of 12/04/2022, following an experience of 10/04/2022 by A A. *

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• 5 / 5

  

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  Easy to order, reliable

  Review of 12/04/2022, following an experience of 09/04/2022 by A A. *

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• 5 / 5

  

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  Junior pants r really good and good site too

  Review of 12/04/2022, following an experience of 11/04/2022 by A A. *

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• 5 / 5

  

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  I buy my 7 yr old these nappies. There great. No leaks. Lasts all night long. Delivery is quick and stress free. I've been using this company for a few years now. Staff are extremely polite and helpful. Would highly recommend.

  Review of 09/04/2022, following an experience of 07/04/2022 by A A. *

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• 5 / 5

  

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  Fast delivery. Safe and secure handling Kept covid safe Packaged well Very pleased

  Review of 09/04/2022, following an experience of 05/04/2022 by A A. *

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• 5 / 5

  

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  Easy to re order

  Review of 09/04/2022, following an experience of 31/03/2022 by A A. *

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• 5 / 5

  

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  Good

  Review of 09/04/2022, following an experience of 28/03/2022 by A A. *

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• 5 / 5

  

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  They are very good an fast.

  Review of 09/04/2022, following an experience of 05/04/2022 by A A. *

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• 4 / 5

  

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  It would be very nice to talk to someone about our purchase but after 4 calls nobody was available.

  Review of 09/04/2022, following an experience of 04/04/2022 by A A. *

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• 5 / 5

  

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  Very straightforward and user friendly. I've never encountered a problem and I have used the site for a few months now.

  Review of 09/04/2022, following an experience of 02/04/2022 by A A. *

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• 2 / 5

  

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  Product cost £5, delivery £5. This could have been delivered through letter box. Delivery charge is just a rip off. Not a happy customer. Will not be ordered again.

  Review of 09/04/2022, following an experience of 25/03/2022 by A A. *

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• 5 / 5

  

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  1st class service

  Review of 09/04/2022, following an experience of 21/03/2022 by A A. *

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• 5 / 5

  

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  Order arrived quickly and was exactly what my mum wanted

  Review of 09/04/2022, following an experience of 29/03/2022 by A A. *

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• 5 / 5

  

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  Excellent website, very competitive prices, best I've found

  Review of 01/04/2022, following an experience of 28/03/2022 by A A. *

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• 5 / 5

  

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  Brilliant easy to use

  Review of 01/04/2022, following an experience of 23/03/2022 by A A. *

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• 5 / 5

  

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  Product comes on time. It is easily wearable so makes changing a breeze.

  Review of 31/03/2022, following an experience of 27/03/2022 by A A. *

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• 5 / 5

  

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  Great customer service.

  Review of 31/03/2022, following an experience of 27/03/2022 by A A. *

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• 5 / 5

  

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  Site was easy to navigate and dilevery was on time . I will order this product again soon it's for my Dad.

  Review of 31/03/2022, following an experience of 27/03/2022 by A A. *

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• 5 / 5

  

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  Easy to use website and great quality products. The junior pants are brilliant.

  Review of 31/03/2022, following an experience of 27/03/2022 by A A. *

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• 5 / 5

  

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  Good

  Review of 31/03/2022, following an experience of 24/03/2022 by A A. *

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• 5 / 5

  

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  Ok, site keeps offering me link for 20% off, but never obtained

  Review of 31/03/2022, following an experience of 23/03/2022 by A A. *

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• 5 / 5

  

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  Brilliantly quick service, my order came the next day

  Review of 31/03/2022, following an experience of 25/03/2022 by A A. *

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• 5 / 5

  

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  Great service with excellent customer service if there is any problems

  Review of 31/03/2022, following an experience of 25/03/2022 by A A. *

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• 5 / 5

  

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  I like the ease of navigation through the website to find exactly what I’m looking for. I also like being notified of special offers/discounts which definitely help when purchasing items.

  Review of 31/03/2022, following an experience of 24/03/2022 by A A. *

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• 4 / 5

  

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  Easy to order but packaging was poor abd had been repackaged by courier service.

  Review of 31/03/2022, following an experience of 13/03/2022 by A A. *

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• 5 / 5

  

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  Very Good

  Review of 31/03/2022, following an experience of 29/03/2022 by A A. *

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• 4 / 5

  

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  There was a typing error with the address on the drivers instructions (not on the invoice) I had to go down to the road to watch for the dpd van . The driver was in the correct street however the house number was totally wrong if I had not noticed this I doubt if the driver would have found my home .

  Review of 31/03/2022, following an experience of 24/03/2022 by A A. *

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• 3 / 5

  

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  Managed to put the order on the website OK. The order should have been delivered on Tuesday 29th March, but did not appear all that day. It was delivered at 11.00am on Wednesday 30th March, before I'd had time to log in to my tablet and find out when it was due.

  Review of 31/03/2022, following an experience of 25/03/2022 by A A. *

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• 5 / 5

  

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  very good service. delivery arrived next day. well packaged

  Review of 31/03/2022, following an experience of 24/03/2022 by A A. *

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• 5 / 5

  

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  Serves the purpose very well.

  Review of 31/03/2022, following an experience of 20/03/2022 by A A. *

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• 5 / 5

  

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  No problems either. Ordering or delivery. Good service around.

  Review of 31/03/2022, following an experience of 26/03/2022 by A A. *

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• 5 / 5

  

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  Can't fault the service. Quick despatch. Easy repeat order option. If only all online experiences were like this.

  Review of 25/03/2022, following an experience of 21/03/2022 by A A. *

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• 5 / 5

  

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  The website is easy to navigate and order from. Confirmation email is quick too

  Review of 24/03/2022, following an experience of 23/03/2022 by A A. *

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• 5 / 5

  

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  Excellent service fast delivery

  Review of 24/03/2022, following an experience of 21/03/2022 by A A. *

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Reviews displayed in chronological order