Customer reviews for idealwine.com

4.5 / 5

Calculated from 97 reviews obtained over the last 12 months

1899 reviews since 05/01/2017

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Customer reviews

  • 5 / 5
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    Excellent

    Review of , following an experience of by JASMINE H. *

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  • 5 / 5
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    Super

    Review of , following an experience of by LEAH J. *

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  • 5 / 5
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    Well defined product, transparent pricing and excellent delivery.

    Review of , following an experience of by ISABEL S. *

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  • 5 / 5
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    love this site and always really good service

    Review of , following an experience of by JOANNE W. *

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  • 5 / 5
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    all was perfect - order and delivery!

    Review of , following an experience of by GREG M. *

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  • 5 / 5
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    Perfect service!

    Review of , following an experience of by SEBASTIAN L. *

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  • 5 / 5
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    xxxx

    Review of , following an experience of by HANNAH H. *

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  • 4 / 5
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    Not superfast but everything ok

    Review of , following an experience of by QUENTIN E. *

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  • 5 / 5
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    Loved it

    Review of , following an experience of by KARLIE R. *

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  • 3 / 5
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    great selection of hard to find items but shipping to the USA has been a problem. 3 weeks later, still waiting on my order.

    Review of , following an experience of by ADELE R. *

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  • 1 / 5
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    I haven’t received my order!!!

    Review of , following an experience of by NIKKI C. *

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  • 5 / 5
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    Great Service and no issues with the order. Thanks!

    Review of , following an experience of by CONNOR C. *

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  • 3 / 5
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    Poor user journey. Couldn't pay online. Necessary details to pay by bank transfer also not available so had to contact customer support. Took three days to manage to pay for the order, but also couldn't easily cancel it. Then courier service (Fedex) experience very bad. No flexibility in arranging delivery, didn't keep to their dates, no communication. Turned up weeks after the event. Also Brexit related tariff fees totally unclear until the bill arrives from Fedex. I know that's not iDealwine's fault, but it's still irritating.

    Review of , following an experience of by HANNAH S. *

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  • 5 / 5
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    THE BEST SERVICE

    Review of , following an experience of by JOEL P. *

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  • 5 / 5
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    Best service ever!

    Review of , following an experience of by ABBIE J. *

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  • 5 / 5
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    Can absolutely recommend iDealwine! A fine selection of wines both at fixed prices and auction. Super easy to bid and secure some wines that are otherwise difficult to obtain. Delivery is fast and wines are very well taken care of.

    Review of , following an experience of by ELLA C. *

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  • 5 / 5
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    Excellent service

    Review of , following an experience of by MARK C. *

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  • 5 / 5
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    Good service and great price! Quick delivery

    Review of , following an experience of by CRAIG W. *

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  • 5 / 5
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    The best Auction find here

    Review of , following an experience of by CANDICE E. *

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  • 5 / 5
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    I am glad that you keep providing international shipping!!

    Review of , following an experience of by BARRY K. *

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  • 5 / 5
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    Good wine - both fixed price and auctions.

    Review of , following an experience of by ELIZABETH R. *

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  • 5 / 5
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    Very swift delivery, excellent packaging. Great range of wines.

    Review of , following an experience of by CALLUM W. *

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  • 5 / 5
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    fast, safe, exellent

    Review of , following an experience of by ELSIE G. *

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  • 5 / 5
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    Very good, as usual

    Review of , following an experience of by DALE O. *

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  • 5 / 5
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    Great wines and fast delivery

    Review of , following an experience of by NATHAN R. *

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  • 5 / 5
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    Nice wines competitive price and linear delivery service very satisfying.

    Review of , following an experience of by CHRIS H. *

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  • 1 / 5
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    Please don't buy frank cornelissen munjebel at Idealwine.com. It was too oxidized. This is not a wine I have experienced. idealwine.com rejected refund or compensation. I'm so disappointed.

    Review of , following an experience of by BARRY S. *

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  • 5 / 5
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    good items, nice delivery.

    Review of , following an experience of by EMMA S. *

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  • 5 / 5
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    Excellent items excellent delivery

    Review of , following an experience of by PATRICIA O. *

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  • 5 / 5
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    Top quality wine and delivery with good protection to ensure smooth transport

    Review of , following an experience of by ALEXANDER R. *

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  • 5 / 5
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    Le site est simple, efficace.Les prix raisonnables.

    Review of , following an experience of by MICHAEL M. *

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  • 5 / 5
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    It was the best delivery

    Review of , following an experience of by JASON S. *

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  • 5 / 5
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    Always great

    Review of , following an experience of by GEORGE C. *

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  • 5 / 5
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    They went out of their way to guarantee safe delivery. Recommended, without reservations.

    Review of , following an experience of by WAYNE W. *

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  • 5 / 5
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    All in order, packaging and delivery flawless.

    Review of , following an experience of by KEN G. *

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  • 4 / 5
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    better quality of picture of bottles only what id like to required.

    Review of , following an experience of by CRAIG S. *

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  • 5 / 5
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    Outstanding wine range, reasonable prices, dependable delivery.

    Review of , following an experience of by MANDY R. *

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  • 5 / 5
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    Fast and good delivery

    Review of , following an experience of by AMBER S. *

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  • 5 / 5
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    Love the use of UPS!

    Review of , following an experience of by STEFAN R. *

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  • 5 / 5
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    As promised, quick delivery, no import/tax/duty problems.

    Review of , following an experience of by NATASHA C. *

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  • 5 / 5
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    Great site. Amazing wine selection and easy shipping to the US.

    Review of , following an experience of by AMANDA A. *

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  • 5 / 5
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    Very good service n

    Review of , following an experience of by MANDY M. *

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  • 5 / 5
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    Tot perfecte. Excel·lent servei.

    Review of , following an experience of by PATRICK H. *

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  • 5 / 5
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    great

    Review of , following an experience of by MATTHEW M. *

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  • 5 / 5
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    Bottiglie perfette e spedizione veloce. Tutto ok!!!

    Review of , following an experience of by EMILY E. *

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  • 5 / 5
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    everything is excellent

    Review of , following an experience of by REECE E. *

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  • 5 / 5
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    Good packaged and fast delivery.

    Review of , following an experience of by JUSTINE E. *

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  • 4 / 5
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    everything ok, it should be faster but I really appreciate, thank you

    Review of , following an experience of by MIA E. *

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  • 1 / 5
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    Please don't buy frank cornelissen. I'm a fan of this winery, but idealwine.com's is too oxidized. Furthermore they refused to refund remaining bottles.

    Review of , following an experience of by ELIZABETH M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    👍👍👍👍

    Review of , following an experience of by RUBY W. *

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  • 5 / 5
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    Always there are some rare items in auctions to go for

    Review of , following an experience of by ZACH C. *

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  • 4 / 5
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    in time, without problems...as it should! Unfortunatly this is worth to mention in this times.

    Review of , following an experience of by KEN M. *

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  • 5 / 5
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    Good communication and fast delivery, i recommend

    Review of , following an experience of by LAUREN R. *

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  • 5 / 5
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    super!!

    Review of , following an experience of by JESSICA S. *

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  • 5 / 5
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    Quick delivery!

    Review of , following an experience of by AMBER P. *

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  • 5 / 5
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    The packing condition of wines and the invoice for customs clearance were perfect.

    Review of , following an experience of by SIENNA R. *

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  • 1 / 5
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    You are asking me to assess a purchase made on the 21st of April , on June 8th??? Is this some kind of a joke ?? A true characteristics of the way you guys work. The French joke about the Swiss being very slow is no longer a joke about the Swiss ….

    Review of , following an experience of by WAYNE R. *

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  • 4 / 5
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    A little bit slower deliver my this time but still excellent service 👌

    Review of , following an experience of by MOLLY B. *

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  • 5 / 5
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    very good and well diversified supply, fair prices, easy to find a read ratings, reliable delivery

    Review of , following an experience of by REBECCA R. *

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  • 5 / 5
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    Just a super site!

    Review of , following an experience of by CHRISTIAN S. *

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  • 5 / 5
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    Nagyon jó kis oldal, az aukciók izgalmasak, a szállítás gyors, UPS hozzá. Ajánlom mindenkinek.

    Review of , following an experience of by BETH M. *

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  • 1 / 5
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    I bought 12 bottles of wine 3 weeks ago. When I opened two of them and drank them, both showed excessive oxidation. I've had the same wine before, so I know this isn't characteristic of this wine. When I bought the wine, the description said the origin was the producer, so I expected the wine to be in good condition. But I was very disappointed.

    Review of , following an experience of by SAMUEL G. *

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  • 5 / 5
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    Un site excellent! Service exceptionnel!

    Review of , following an experience of by ELLIOT B. *

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  • 5 / 5
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    Thank you for your amazing service!

    Review of , following an experience of by JULIE P. *

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  • 5 / 5
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    Great bottle and amazing service.

    Review of , following an experience of by CANDICE C. *

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  • 5 / 5
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    Everything was fine. I recommend buying wine from here.

    Review of , following an experience of by FREYA G. *

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  • 5 / 5
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    Fast, reliable, great level of information, easy to track - very credible overall.

    Review of , following an experience of by POPPY H. *

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  • 5 / 5
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    Easy to handle

    Review of , following an experience of by YVETTE P. *

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  • 4 / 5
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    Fast delivery

    Review of , following an experience of by EVIE R. *

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  • 5 / 5
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    Fast delivery. Good service.

    Review of , following an experience of by NAOMI B. *

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  • 1 / 5
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    Delivery has been returned whithout xcontacting my first. Obviously several bottles were broken

    Review of , following an experience of by OWEN R. *

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  • 5 / 5
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    very good

    Review of , following an experience of by JACOB S. *

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  • 5 / 5
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    Excellent quality, excellent shipping.

    Review of , following an experience of by JANE B. *

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  • 5 / 5
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    Good

    Review of , following an experience of by DANIEL M. *

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  • 5 / 5
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    It’s good get various wine even from outside of France.

    Review of , following an experience of by KYLE P. *

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  • 5 / 5
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    Well done

    Review of , following an experience of by CANDICE P. *

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  • 5 / 5
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    Great selection - excellent shipping - good prices - buy with confidence

    Review of , following an experience of by TARA C. *

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  • 5 / 5
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    everything perfect!

    Review of , following an experience of by TRACY J. *

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  • 1 / 5
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    Ordered express service as im about to move from one country to another. Made the order on may 23 and its not yet here. You claim it takes 1-2 days thats why i ordered it to my current adress and not the new one. I have already sent a complain, but no answer yet. Sorry to give a bad review! J

    Review of , following an experience of by FRANK G. *

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  • 5 / 5
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    Perfect!

    Review of , following an experience of by FINLEY A. *

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  • 5 / 5
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    Everything was OK. Thank you. Tom

    Review of , following an experience of by LEE S. *

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  • 5 / 5
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    Top quality wine hard to get in regular shop in the street, excellent delivery system and bottle are all conform to their description. Perfect

    Review of , following an experience of by BETH R. *

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  • 5 / 5
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    Excellent auction house!

    Review of , following an experience of by SIENNA O. *

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  • 5 / 5
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    Precise, fast and good quality.

    Review of , following an experience of by SELINA S. *

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  • 5 / 5
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    Thank you very much You are speedy to send me wines always. I will be glad

    Review of , following an experience of by BEN P. *

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  • 5 / 5
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    Wine arrived promptly and well packed. FedEx however charge a lot of ‘admin fees’. Anyhow idealwines service very good.

    Review of , following an experience of by HENRY C. *

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  • 5 / 5
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    Thank you!

    Review of , following an experience of by JAYDEN S. *

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  • 3 / 5
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    Great selection of wines & some spirits, easy to navigate website, but there are some room for improvements. 4/5 Phone app is worthless as you can't do much (like bid). 2/5 Customer service. 3/5 Items were very well packed and arrived on time. 5/5 Overall 3/5 Customer service & app needs serious improvements, but I think they are in the right direction and solve the issues in the future. I'm gonna buy again and you should too. :)

    Review of , following an experience of by JASON M. *

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  • 5 / 5
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    Excellent choices - excellent services

    Review of , following an experience of by BENJAMIN C. *

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  • 3 / 5
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    I’m disappointed that all emails I received were in French. I don’t speak French and translators makes nonsense out of the message. I would prefer communicating in English

    Review of , following an experience of by SASHA J. *

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  • 5 / 5
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    Professional and kind.

    Review of , following an experience of by HARRISON R. *

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  • 1 / 5
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    Lost my bottle and even no reward for late arrives regarding t&c

    Review of , following an experience of by DYLAN K. *

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  • 5 / 5
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    Awesome buying experience and Excellent Customer Service

    Review of , following an experience of by FRED W. *

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  • 5 / 5
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    Professional platform for wine lovers, easy to Navigate , follow up and place the orders. Excellent service for export packing & delivery on time !!! Thank You !!!!

    Review of , following an experience of by GEORGIA O. *

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  • 5 / 5
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    Great!!

    Review of , following an experience of by SEAN T. *

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  • 5 / 5
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    Fast delivery!

    Review of , following an experience of by SAMUEL S. *

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  • 1 / 5
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    My Dream champagne been missing. How it can be...

    Review of , following an experience of by CHARLES P. *

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    Answer by idealwine.com
    Flag

    Good Morning Dears, First of all, we'd like to apolgy for the inconvenience. May I ask you the order number of your order, so I can investigate ? Many Thanks, Customer Service from IDealwine

    Answer by Charles P
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    C2938764 Its not about champagne but Relationship. I didn't even get the goods sent in early April until May (my best bucket list louis 1995 was lost) and I didn't get the proper compensation (refund for shipping more then 10days). It's very shocking to me they only refund the price of wine. Even i paid all tax through UPS

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  • 5 / 5
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    Fast and nicely wraped. No problems. What a pleasure.

    Review of , following an experience of by HELENA M. *

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  • 1 / 5
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    Usually it is very good, but my last order was not shipped at the time. It was only shipped after my request of shipment status (8th day after the order confirmation). Thanks to Camille, who managed to ship asap with UPS, but still it arrived to late - as part of the order was a birthday gift for special occasion and I had to change it last minute.

    Review of , following an experience of by MICHAEL M. *

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  • 5 / 5
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    Very good and fast delivery.

    Review of , following an experience of by DONNA C. *

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