Customer reviews for magimix.co.uk

Customer reviews

• 5 / 5

  

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  Great experience, nice and straightforward and item was really well packed.

  Review of 02/02/2024, following an experience of 01/01/2024 by A A. *

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• 5 / 5

  

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  Fast dispatch after order placed.

  Review of 02/02/2024, following an experience of 12/11/2023 by A A. *

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• 5 / 5

  

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  Easy to follow & as I said, swift delivery within 2 days.

  Review of 02/02/2024, following an experience of 01/01/2024 by A A. *

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• 5 / 5

  

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  Really easy to use the site and choose exactly what you want. My Magimix was shipped and received within a few days. Excellent!

  Review of 02/02/2024, following an experience of 02/01/2024 by A A. *

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• 5 / 5

  

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  The delivery was disappointing as it did not arrive for 5 days after the due date.

  Review of 02/02/2024, following an experience of 29/12/2023 by A A. *

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• 5 / 5

  

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  Ordering was easy & it was delivered really fast, all packaged really well too, very happy.

  Review of 02/02/2024, following an experience of 08/10/2023 by A A. *

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• 5 / 5

  

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  Great

  Review of 19/01/2024, following an experience of 30/12/2023 by A A. *

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• 5 / 5

  

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  Quick service and delivery.

  Review of 19/01/2024, following an experience of 01/01/2024 by A A. *

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• 5 / 5

  

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  Easy to purchase from the website

  Review of 19/01/2024, following an experience of 18/11/2023 by A A. *

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• 5 / 5

  

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  Deal was better than the competition

  Review of 18/01/2024, following an experience of 31/12/2023 by A A. *

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• 5 / 5

  

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  Straight forward no issues

  Review of 18/01/2024, following an experience of 31/12/2023 by A A. *

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• 5 / 5

  

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  Easy to navigate, good product comparison

  Review of 18/01/2024, following an experience of 30/12/2023 by A A. *

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• 5 / 5

  

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  Very good, great service. I would recommend. Easy easy.

  Review of 18/01/2024, following an experience of 28/12/2023 by A A. *

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• 5 / 5

  

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  Very good

  Review of 14/01/2024, following an experience of 20/11/2023 by A A. *

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• 5 / 5

  

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  Great price. Big discount. Quick delivery. Only fault was the delivery was quicker than the delivery tracking function,

  Review of 14/01/2024, following an experience of 10/12/2023 by A A. *

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• 5 / 5

  

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  The information is clear, and there's nothing to complain about.

  Review of 13/01/2024, following an experience of 20/11/2023 by A A. *

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• 4 / 5

  

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  Simple enough buying experience. So while I might recommend the e-shop, I would not recommend the product I bought.

  Review of 13/01/2024, following an experience of 17/11/2023 by A A. *

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• 5 / 5

  

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  Magimix site is very easy to use

  Review of 13/01/2024, following an experience of 17/11/2023 by A A. *

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• 5 / 5

  

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  Easy to use website. Great prices on their sale when I purchased & I got a great deal so able to upgrade to the more expensive processor. Excellent delivery, well packed item. Very happy customer!

  Review of 13/01/2024, following an experience of 19/11/2023 by A A. *

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• 5 / 5

  

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  Quick delivery

  Review of 13/01/2024, following an experience of 20/11/2023 by A A. *

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• 5 / 5

  

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  Good communication Good service Professional

  Review of 13/01/2024, following an experience of 17/11/2023 by A A. *

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• 5 / 5

  

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  All ok

  Review of 13/01/2024, following an experience of 16/10/2023 by A A. *

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• 5 / 5

  

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  Great discount, easy order and immediate dispatch.

  Review of 12/01/2024, following an experience of 17/11/2023 by A A. *

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• 5 / 5

  

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  Ordering online was straightforward. I received my magimix blender on time which i was happy about.

  Review of 12/01/2024, following an experience of 10/11/2023 by A A. *

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• 4 / 5

  

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  Easy to purchase and speedy delivery.

  Review of 12/01/2024, following an experience of 17/11/2023 by A A. *

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• 5 / 5

  

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  Fast delivery

  Review of 12/01/2024, following an experience of 20/10/2023 by A A. *

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• 5 / 5

  

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  Great service. I would recommend.

  Review of 12/01/2024, following an experience of 18/11/2023 by A A. *

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• 5 / 5

  

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  Good

  Review of 12/01/2024, following an experience of 20/11/2023 by A A. *

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• 5 / 5

  

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  Very good. No complaints at all. Very easy to order the one I wanted and fast delivery.

  Review of 12/01/2024, following an experience of 01/11/2023 by A A. *

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• 5 / 5

  

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  Very goid

  Review of 12/01/2024, following an experience of 21/11/2023 by A A. *

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• 5 / 5

  

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  Excellent transaction. Thank you

  Review of 12/01/2024, following an experience of 19/11/2023 by A A. *

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• 5 / 5

  

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  Very efficient

  Review of 12/01/2024, following an experience of 18/11/2023 by A A. *

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• 5 / 5

  

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  Quick and easy to order which arrived within a couple of days.

  Review of 12/01/2024, following an experience of 13/11/2023 by A A. *

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• 5 / 5

  

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  Prompt delivery, no excessive packaging.

  Review of 11/01/2024, following an experience of 15/12/2023 by A A. *

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• 5 / 5

  

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  Quick and easy to find product and purchase.

  Review of 07/01/2024, following an experience of 03/12/2023 by A A. *

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• 5 / 5

  

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  Order went through smoothly & delivery quick

  Review of 06/01/2024, following an experience of 08/12/2023 by A A. *

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• 5 / 5

  

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  Excellent service thanks.

  Review of 06/01/2024, following an experience of 02/12/2023 by A A. *

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• 5 / 5

  

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  Very rapid delivery - clear correspondence

  Review of 05/01/2024, following an experience of 05/12/2023 by A A. *

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• 5 / 5

  

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  Placed my order easily and my Magimix was delivered on time after a few days. Very easy shopping facility.

  Review of 03/01/2024, following an experience of 16/12/2023 by A A. *

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• 5 / 5

  

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  Very easy to navigate

  Review of 03/01/2024, following an experience of 26/11/2023 by A A. *

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• 4 / 5

  

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  It was very easy to order and pay. My only complaint was in trying to upload the receipt to register the guarantee. It was in email form which cannot be uploaded onto the site but I sent an email to Customer Services and received an email back with confirmation that it was registered.

  Review of 31/12/2023, following an experience of 13/12/2023 by A A. *

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• 5 / 5

  

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  Very happy with the services provided! Easy to purchase and super fast delivery!! 10/10 💫

  Review of 29/12/2023, following an experience of 28/11/2023 by A A. *

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• 1 / 5

  

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  I bought a 5200XL at the end of November. It was faulty out of the box - the motor is a dud and the blade only spins very slowly. I contact customer services to ask for a replacement. Rather than an apology or a replacement, I've been sent a list of terms and conditions, been told that 'the returns window has now closed', been asked to check whether my brand new item is still under warranty, been asked to re-pack everything and return (again - with no apology for the fact that I've been sent a faulty product) , had a pick-up arranged for a day that I wasn't available, rescheduled work in order to be in for the pickup driver, had the driver refuse to pick up the parcel because Magimix didn't send him the correct barcode, when I emailed about this been told that I should wait and arrange a pickup 'in the new year', when I said that this wasn't acceptable been told that I should arrange and pay for the return myself. Are you bored and exhausted by this list? I certainly am! So now, three weeks after paying a huge sum for a top-of-the range food processor, I have a faulty product taking up a huge amount of space in my hallway and absolutely no confidence that I will have a working processor in time for prepping Christmas food. I honestly can't believe I paid for this experience! I bought magimix because of the quality. I understand that faults occur in expensive products, but when this happens it should be sorted by top-notch customer service. I would have had better service at Aldi. Zero stars!

  Review of 29/12/2023, following an experience of 28/11/2023 by A A. *

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• 5 / 5

  

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  Great service and fast delivery!

  Review of 29/12/2023, following an experience of 29/11/2023 by A A. *

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• 5 / 5

  

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  Very happy.

  Review of 29/12/2023, following an experience of 29/11/2023 by A A. *

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• 5 / 5

  

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  Good product! Even a little problem after delivered. Customer service solution of the problem efficient.

  Review of 29/12/2023, following an experience of 30/11/2023 by A A. *

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• 5 / 5

  

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  Very easy layout.

  Review of 29/12/2023, following an experience of 11/12/2023 by A A. *

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• 5 / 5

  

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  Easy to navigate and very informative

  Review of 29/12/2023, following an experience of 29/11/2023 by A A. *

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• 5 / 5

  

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  This 4200XL is a willing workaholic of the kitchen. Love it to bits.

  Review of 29/12/2023, following an experience of 29/11/2023 by A A. *

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• 5 / 5

  

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  Quick and easy transaction with excellent delivery service. No isssues.

  Review of 29/12/2023, following an experience of 24/11/2023 by A A. *

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• 5 / 5

  

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  Very convenient

  Review of 29/12/2023, following an experience of 30/11/2023 by A A. *

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• 5 / 5

  

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  Very quick delivery

  Review of 29/12/2023, following an experience of 29/11/2023 by A A. *

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• 5 / 5

  

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  Very straightforward and customer friendly.

  Review of 29/12/2023, following an experience of 30/11/2023 by A A. *

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• 5 / 5

  

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  Easy to order and quick delivery

  Review of 29/12/2023, following an experience of 01/12/2023 by A A. *

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• 5 / 5

  

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  Very easy to deal with

  Review of 14/12/2023, following an experience of 26/11/2023 by A A. *

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• 5 / 5

  

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  Quick delivery, easy to use website

  Review of 14/12/2023, following an experience of 24/11/2023 by A A. *

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• 5 / 5

  

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  Ordering was easy and delivery was prompt. Very happy

  Review of 14/12/2023, following an experience of 27/11/2023 by A A. *

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• 5 / 5

  

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  Was easy enough to order, no problems encountered.

  Review of 10/10/2023, following an experience of 12/05/2023 by A A. *

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• 1 / 5

  

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  Terrible shipping service and customer service

  Review of 23/07/2023, following an experience of 06/06/2023 by A A. *

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• 5 / 5

  

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  Easy to use - very helpful customer services

  Review of 07/07/2023, following an experience of 10/06/2023 by A A. *

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• 5 / 5

  

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  Good.

  Review of 30/06/2023, following an experience of 09/06/2023 by A A. *

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• 5 / 5

  

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  Easy to use and secure. Delivery was very prompt!

  Review of 29/06/2023, following an experience of 12/06/2023 by A A. *

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• 5 / 5

  

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  Easy to purchase, very quick delivery.

  Review of 27/06/2023, following an experience of 26/05/2023 by A A. *

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• 4 / 5

  

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  There was some confusion to start with regarding a first purchase discount but a lovely lady called Lesley sorted it out for me promptly. So on balance I would say the e-shop was a positive experience

  Review of 27/06/2023, following an experience of 24/05/2023 by A A. *

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• 5 / 5

  

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  Overall very good and would recommend

  Review of 15/06/2023, following an experience of 20/05/2023 by A A. *

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• 5 / 5

  

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  Good

  Review of 11/06/2023, following an experience of 17/05/2023 by A A. *

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• 5 / 5

  

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  Delivery was shockingly quick even tho I ordered during a bank holiday, I had an issue with my email and it was politely and efficiently solved and it felt good and reasuring to deal with a real person especially when I was spending alot of money, investing in the CE. I did recieve a discount (15%) after attending a course taught by Linda H at the lincolnshire cookery school run by Fiona Lucas so that made the decision even easier after we were given so much useful advice from the two ladies. Even as a chef Fiona was giving us good domestic level advice and Linda constantly told us the info we needed to know about the practical issues such as cleaning and safe operation. I felt when it arrived that I knew exactly what to do and how the controls worked. The only tough choice was what to cook first as it was a bit overwhelming unboxing and setting up the space in my small kitchen. We sort of sat and stared at it for a bit!...I was reassured when it arrived in a very substantial and well designed box so that took care of any transport mishaps. I also liked the fact DPD delivered it as its a reputable carrier I trust.

  Review of 01/06/2023, following an experience of 01/05/2023 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 30/05/2023, following an experience of 06/05/2023 by A A. *

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• 5 / 5

  

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  Great service, very quick delivery!

  Review of 27/05/2023, following an experience of 26/04/2023 by A A. *

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• 3 / 5

  

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  Ordering and deliver OK

  Review of 20/05/2023, following an experience of 24/04/2023 by A A. *

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• 5 / 5

  

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  Ordered one day and a few days later it arrived great service.

  Review of 20/05/2023, following an experience of 02/05/2023 by A A. *

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• 5 / 5

  

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  Easy to order online, cheaper than elsewhere using sign up code

  Review of 20/05/2023, following an experience of 24/04/2023 by A A. *

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• 5 / 5

  

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  Wunderbar.

  Review of 14/05/2023, following an experience of 26/04/2023 by A A. *

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• 5 / 5

  

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  Fast delivery & packaged carefully.

  Review of 04/05/2023, following an experience of 17/04/2023 by A A. *

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• 5 / 5

  

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  Excellent online service.

  Review of 27/04/2023, following an experience of 30/03/2023 by A A. *

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• 5 / 5

  

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  I had a really good discussion with the customer service advisor who knew the products well over years and owned and used them herself. I wish I knew her name to credit her here but her advice was very instructive and guided me to the perfect product. This kind of personal experience goes a very long way with me when purchasing something of this cost.

  Review of 21/04/2023, following an experience of 25/11/2022 by A A. *

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• 5 / 5

  

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  The website was easy to function around and find the information that you need which was all available to view

  Review of 19/04/2023, following an experience of 30/03/2023 by A A. *

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• 4 / 5

  

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  easy and simple

  Review of 15/04/2023, following an experience of 19/03/2023 by A A. *

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• 5 / 5

  

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  Easy ordering. Speedy shipping. 5*

  Review of 14/04/2023, following an experience of 27/03/2023 by A A. *

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• 5 / 5

  

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  Ordered this on line & found the web site very easy to navigate, in fact did the whole thing whilst having a cup of coffee

  Review of 12/04/2023, following an experience of 22/03/2023 by A A. *

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• 5 / 5

  

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  Simple to use

  Review of 08/04/2023, following an experience of 21/03/2023 by A A. *

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• 5 / 5

  

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  Great experience. Delivered very quickly

  Review of 29/03/2023, following an experience of 09/03/2023 by A A. *

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• 5 / 5

  

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  Easy to use

  Review of 27/03/2023, following an experience of 08/03/2023 by A A. *

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• 5 / 5

  

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  Love it, great packaging and accessories, quality product

  Review of 16/03/2023, following an experience of 17/02/2023 by A A. *

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• 5 / 5

  

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  Easy to use and find what I was after

  Review of 14/03/2023, following an experience of 22/02/2023 by A A. *

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• 5 / 5

  

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  works fine

  Review of 12/03/2023, following an experience of 21/02/2023 by A A. *

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• 5 / 5

  

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  Very easy to use website with lots of info about the products.

  Review of 10/03/2023, following an experience of 13/02/2023 by A A. *

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• 5 / 5

  

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  E-shop was easy to use and we had free delivery

  Review of 10/03/2023, following an experience of 10/02/2023 by A A. *

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• 5 / 5

  

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  Very easy to navigate and to order

  Review of 09/03/2023, following an experience of 19/02/2023 by A A. *

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• 5 / 5

  

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  The site is easy to navigate, well laid out and simple to follow. Plenty of images with great descriptions

  Review of 09/03/2023, following an experience of 09/02/2023 by A A. *

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• 4 / 5

  

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  It was good. I would like to be able to go straight to look at the products instead of being shown all the promotion on them.

  Review of 24/02/2023, following an experience of 28/01/2023 by A A. *

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• 5 / 5

  

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  Good selection fair pricing and quick delivery.

  Review of 17/02/2023, following an experience of 16/01/2023 by A A. *

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• 5 / 5

  

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  It was easy to use the website, the price was cheaper than on Amazon, and my order came quickly, securely packaged in protective packing. I'm very happy with my purchase.

  Review of 17/02/2023, following an experience of 28/01/2023 by A A. *

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• 5 / 5

  

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  I bought the Vertuo Next and Milk at a great price and also qualified for a free gift and reduced price coffee subscription. The delivery was free and fast and when I had a query, Customer Services were friendly, helpful and efficient.

  Review of 17/02/2023, following an experience of 06/01/2023 by A A. *

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• 5 / 5

  

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  Quick delivery

  Review of 17/02/2023, following an experience of 06/01/2023 by A A. *

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• 2 / 5

  

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  Order process was simple, but the outcome of this transaction was not! Shame!

  Review of 17/02/2023, following an experience of 14/01/2023 by A A. *

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  Answer by magimix.co.uk

  

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  Good afternoon, Thank you for leaving a review. We would welcome you to contact the Customer Support Team via the Red Support button on the Magimix website. We endeavour to improve upon the service provided and would be keen to understand your experience. Jenny Magimix

• 5 / 5

  

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  Clear & practical presentation of products & very efficient selection process & delivery.

  Review of 17/02/2023, following an experience of 29/12/2022 by A A. *

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• 5 / 5

  

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  Easy to navigate website, great price with free super fast delivery. Excellent.

  Review of 17/02/2023, following an experience of 22/01/2023 by A A. *

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• 5 / 5

  

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  Easy to find item and buy it. Delivered quickly

  Review of 17/02/2023, following an experience of 15/01/2023 by A A. *

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• 4 / 5

  

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  Good juicer, easy to clean.

  Review of 17/02/2023, following an experience of 18/01/2023 by A A. *

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