Customer reviews
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Having read some of the reviews I was sceptical about ordering from this company, However, I cannot fault the service and delivery. Have now placed another order with them.
Review of , following an experience of by SHARON R.
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Quick delivery and great prices
Review of , following an experience of by MARIA K.
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First class service, easy online ordering. Satisfactory delivery time.
Review of , following an experience of by CAROL W.
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The food is good quality, what we expected.
Review of , following an experience of by FLAVIA P.
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Service is always good albeit a bit expensive delivery charges but it does come from Spain so it is understandable. My cat loves the flavours which are not sold in the UK.
Review of , following an experience of by OLYMPIA K.
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It was good service and everything arrived quite quickly.
Review of , following an experience of by OLENA M.
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I received the parcel for order6628244, but it arrived too late, and I have already purchased the item from another seller. As the item is no longer needed, I would like to ask for a refund. Please let me know the process for returning the parcel, if necessary. Thank you for
Review of , following an experience of by PAULINE C.
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Excellent.
Review of , following an experience of by PETER D.
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Very good service
Review of , following an experience of by CATHY W.
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As always Miscota have been very efficient in the delivery of my cat food &at a reasonable price. Thank you.
Review of , following an experience of by KAREN B.
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Very good. It’s one of the few places that can supply this meat and my cat won’t eat anything else
Review of , following an experience of by ANITA B.
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Always a good service and always there to help if I have any questions.
Review of , following an experience of by AMY F.
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Dog bowls really lovely and brilliant service
Review of , following an experience of by CATHERINE D.
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Super service from a super company. Fast delivery and quick and easy ordering.
Review of , following an experience of by IAN M.
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Good service, always delivered on time,could recommend
Review of , following an experience of by JENNIFER B.
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Purchased some rabbit food to help out with my rabbits sniffles. Hes started to eat it now as seems to be doing ok with the food.
Review of , following an experience of by STEVE C.
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Excellent product. The dog loves the treats.
Review of , following an experience of by PETER D.
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PLACED MY ORDER. NO DIFFICULTY. ORDER DESPATCHED & RECEIVED. NO PROBLEMS AND EXCELLENT CUSTOMER SERVICE.
Review of , following an experience of by JUDITH M.
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Very easy to navigate, lots of good products.
Review of , following an experience of by PAULA L.
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Great value , quick delivery
Review of , following an experience of by PETER M.
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Very good
Review of , following an experience of by RACHEL R.
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Ordering is easy and delivery is quick. I have never had a problem.
Review of , following an experience of by LORRAINE H.
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It took so long to receive the goods
Review of , following an experience of by DAVID B.
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Correct product delivered by the Royal Mail within the promised timescale, with no import hassle. The box had minor damage but the Impromune blister packs were unaffected, so I can live with the damage to the box.
Review of , following an experience of by TIM H.
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Site navigation ok, but item, pig toys were pink in the picture on the site, which was what I specifically wanted for a particular reason, however, when they arrived, their color was green. No use to me at all!
Review of , following an experience of by NIGEL S.
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Very good firm, reliable and quick parcel delivery. Will continue to order online because my cat loves these treats and I can't buy in shops anymore
Review of , following an experience of by MARILYN E.
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Brilliant service, fast delivery, even though it comes from Spain, will be ordering again
Review of , following an experience of by JENNIFER B.
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Parcel came on the time ,friendly courier
Review of , following an experience of by MARIOLA L.
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I'm olways happy! Perfect pet food, service etc. Customer from 2018 and never let me down Very recommended!
Review of , following an experience of by TOMASZ S.
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Great service, fast delivery!
Review of , following an experience of by RICHARD D.
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Good as always.
Review of , following an experience of by JC J.
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Good service although a long distance to come.
Review of , following an experience of by PAULINE L.
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Good website with products sometimes not available in the UK. One of our cats needs gastrointestinal dry and wet food which we order from Miscota.co.uk. We used to live in Spain and this was the best food we could find through Miscota.es and our cat loves it.
Review of , following an experience of by KEVIN H.
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It took a long time. I don't know why these treats have been discontinued. I am happy with purchase.
Review of , following an experience of by CHRISTINE J.
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Takes a while to arrive but that's understandable coming from Spain. Product arrived on time, good tracking information, and arrived in one piece.
Review of , following an experience of by IAN M.
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I was wary of ordering from Miscota as it is not a Uk company and it is so much cheaper than anywhere else for my dog meds, however I have purchased twice now and had no problems and reasonable delivery times. Will continue to buy from them as literally half the price of uk sites!
Review of , following an experience of by LISA B.
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Really good service can’t fault them
Review of , following an experience of by JENNIFER B.
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Easy to use website and delivery quicker than stated
Review of , following an experience of by HELEN G.
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Very pleased arrived timely and undamaged
Review of , following an experience of by SARAH C.
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Great service
Review of , following an experience of by JACQUI T.
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Very easy to navigate site, delivery on time and great product.
Review of , following an experience of by SHARON C.
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A bit long on the delivery but very reliable
Review of , following an experience of by DIANA R.
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It was on time Thank you
Review of , following an experience of by OLGA P.
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Website is easy to navigate and has the perfect food for our cats here in the UK.
Review of , following an experience of by KEVIN H.
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Always very quick. Thank you
Review of , following an experience of by CATHY W.
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Excellent correspondence from ordering through to delivery
Review of , following an experience of by MARK P.
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Website easy to navigate, order process easy to follow, the customer service team keep you updated if there is a query. Cat food delivered quickly and efficiently, overall great service thank you very much
Review of , following an experience of by PATRICIA G.
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Excellent hypoallergenic snack for dogs with problems relating to their tummies and meat allergies.
Review of , following an experience of by JANET H.
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Very happy with all aspects of my order. I have it on subscription and receive a reminder that it is coming and further notification that it has been posted.
Review of , following an experience of by JANE B.
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My hamster a russian dwarf loves this food he goes nuts when I'm refilling g his bowl before I got him he was fed boring grey nuggets that looked like kitty litter I got two bags im glad I did will be buying again it's got everything that your hamster will love
Review of , following an experience of by JOANNE F.
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Super fast delivery, great service
Review of , following an experience of by ANASTASIA C.
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Easy to order but sometimes the discount offer is for much too high a ceiling?
Review of , following an experience of by JOHN P.
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Arrived sooner than expected, always a bonus. Well Done!!
Review of , following an experience of by LESLEY S.
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Arrived much earlier than stated, packed well and everything in good condition.
Review of , following an experience of by SUSAN E.
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Brilliant service by Miscota. Can't get these locally in the UK so need Miscota as my 'go to'. Thankfully, they deliver the goods!
Review of , following an experience of by JC J.
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The website is easy to use. The delivery was reasonably quick, although there was no notification of when it would arrive and I find the postage costs really expensive. This is the only place I can still get the food my cat will eat so I have to accept the high postage costs, however there have been no mistakes so far and seems to be efficient.
Review of , following an experience of by CAROLE S.
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The order was not delivered!
Review of , following an experience of by HEATHER D.
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Easy to order, delivered on time, dogs love the product!
Review of , following an experience of by TIMOTHY L.
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Item arrived in time thank you
Review of , following an experience of by CHRISTINE G.
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Great product choice and service.
Review of , following an experience of by DIANE O.
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GOOD, EFFICIENT SERVICE. NO PROBLEMS WITH ANYTHING. I HAVE PEACE OF MIND. THANK YOU.
Review of , following an experience of by JUDITH M.
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very good service and delivery
Review of , following an experience of by LORRAINEVERA G.
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I'm so glad I found Miscota. The service is great and the autistic service is terrified. I would definitely recommend them.
Review of , following an experience of by ELSIE S. *
*Pseudonymized data at the request of the author
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Great service from Miscota. Easy online ordering, top communications and rapid delivery. First class.
Review of , following an experience of by ROGER L.
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Brilliant
Review of , following an experience of by JENNIFER B.
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Good service. I would recommend.
Review of , following an experience of by CAROL W.
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Happy!!
Review of , following an experience of by STEFANIA S.
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Great service
Review of , following an experience of by JACQUI T.
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Very good service was surprised how quickly it was delivered!
Review of , following an experience of by CAITLIN O. *
*Pseudonymized data at the request of the author
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My product arrived well packed and quick.
Review of , following an experience of by LOUISE M.
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Why dispatched from so far away, Madrid to Perth Scotland for Carfood making very expensive carriage charge on item.
Review of , following an experience of by ANTHONY REGINALD M.
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Have to remember to make allowances for delay in delivery!
Review of , following an experience of by DR ANNE A.
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Straight forward transaction
Review of , following an experience of by JANET H.
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Really good , great communication happy kitties
Review of , following an experience of by SHIRLEY R.
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VERY GOOD AND EFFICIENT SERVICE. VERY PLEASED. THANK YOU.
Review of , following an experience of by JUDITH M.
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Excellent communications, keeping me up to date at every stage of the delivery.
Review of , following an experience of by ROGER L.
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Delivery time was long, nearly 2 weeks. Didn’t realise when I ordered.
Review of , following an experience of by PAUL F.
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Misty’s favourite food she loves them all very very fussy cat spoilt actually lol and it’s all she will eat refuses anything else
Review of , following an experience of by JANINE Y.
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Product good and accepted by very FUSSY Feline. My only concern is, it takes a long time to reach us!! Recent order Nr.6445869 - MIS-GB- 240728130304c52
Review of , following an experience of by DR ANNE A.
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Verry happy with my order
Review of , following an experience of by PENNY C.
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Excellent service. Can’t get this food in the uk anymore and have very fussy cats. From ordering to receiving was nine days. Can’t fault the speed.
Review of , following an experience of by SHARON P.
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Very happy with my order,and I am pleased I can get gourmet soups from you.I can no longer get them in my town. My cat loves them. Thank you.
Review of , following an experience of by AIDEN B. *
*Pseudonymized data at the request of the author
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Easy to use website for reorder. Product arrived quickly. No hesitation in using again
Review of , following an experience of by STEVEN C.
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My cat loves these biscuits always has done from a kitten.
Review of , following an experience of by CATHY W.
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Awful. I still haven't received my goods and I've paid. My goods are at the wrong Royal Mail depot, I don't know why and they've been stuck there for 5 days with no update as far as I can see on the tracking.
Review of , following an experience of by FIONA C.
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Ok ok ok
Review of , following an experience of by JOHN H.
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Great experience and fast shipping!
Review of , following an experience of by DILARA D.
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Professional company to deal with
Review of , following an experience of by SUSAN F.
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Very pleased and so was my cat Izzy
Review of , following an experience of by KIRSTY B.
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great company, and products, with good prices. safe shipping AA++
Review of , following an experience of by LINDI E.
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Very efficient. Good communication regarding parcel in transit
Review of , following an experience of by LIZ A.
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Have been using for over a year and they are great!
Review of , following an experience of by CATHERINE S.
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Great products and prices, reliable shipping. Very good customer service. i will be back! AAA+++
Review of , following an experience of by LINDI E.
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Many thanks! Excellent service!
Review of , following an experience of by INNA K.
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this order took 2 weeks to arrive
Review of , following an experience of by PETER B.
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It’s a terrible company very unhelpful and the order takes so long to arrive. They don’t care about customers and if anywhere else stocked the food I need I wouldn’t touch this company but lucky for them they are the only ones that stock it. The price for shipping is almost the same as the price for the food.
Review of , following an experience of by JAMIE B. *
*Pseudonymized data at the request of the author
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Quick and reliable service. Only place I can buy the cat food that I require. Delivery from Spain to UK, on time every time. Worth the extra international delivery charges to get what I want. Would definitely recommend.
Review of , following an experience of by TANYA T.
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Delivered quickly. Will definitely use this site again.
Review of , following an experience of by JO C.
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Perfect 👌
Review of , following an experience of by TOMASZ S.
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Excellent and prompt service
Review of , following an experience of by CHRISTINE B.
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Very easy to use and order from. Delivery earlier than expected and exactly as ordered.
Review of , following an experience of by TIMOTHY L.
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Scam company never buy from them!! I'm still waiting for my refund after 70 emails!!! As they do not have a number to contact, they advertised products that don't have on stock and send the order late and with lot of missing items but they charge you for everything and refused to refund your money afterwards! Plus they lie too with the 5% coupon discount added to the order ! They are thefts do not order nothing here
Review of , following an experience of by CELIA M.
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Fast and efficient service
Review of , following an experience of by PAUL S.
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Gourmet fish soups arrived as stated. Excellent service.
Review of , following an experience of by JANET C.
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Product arrived and was as described. Delivery to the UK took two weeks but I realized it would be roughly that long when I ordered. Definitely would use them again.
Review of , following an experience of by PATRICK S.
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Very angry I canceled my order the same day it was made due to the 16day wait Moscota confirmed by email the refund of my money the. A week later the money is taken back out my bank I have received no order and have been coned out of money I will be reporting this as they did not have the right to take out money from my bank or use my card details be careful with them
Review of , following an experience of by MARDI L.
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Have a subscription order for a long time now, arrives every time in the UK on time. Thank you.
Review of , following an experience of by DYLAN M. *
*Pseudonymized data at the request of the author
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Very good, great service, I would recommend
Review of , following an experience of by CHANTAL F.
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Good they always tell you when the item is due and if you order regular you can get money off. Just really glad I can still get the product.
Review of , following an experience of by ANITA B.
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Considering it comes from overseas, it is well packed and arrives in a reasonable amount of time. I can buy things that I can't get from the UK and that my cats love.
Review of , following an experience of by BARBARA T.
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Late but worth it
Review of , following an experience of by ABDUL R.
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delivery is very bad. I placed an order two weeks ago and still haven't received it.
Review of , following an experience of by OKSANA T.
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Product arrived well packed and by the date I was given when I placed the order. The tracking information was excellent and I was able to monitor the package’s progress from dispatch to delivery
Review of , following an experience of by CATHERINE B.
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Very good up to date tracking
Review of , following an experience of by CHLOE R.
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Easy site to use & efficient service
Review of , following an experience of by KAREN B.
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Don’t buy from this company I got them but they where all broken and no use for anything
Review of , following an experience of by BLAKE G.
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Product was easy to find on the site. I was kept informed on the stages of delivery, which is always reassuring. Delivery was quicker than I expected, as when bought from a different company I waited a month! The price was very competative.
Review of , following an experience of by CHRISTINE W.
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Great company service.
Review of , following an experience of by VIOLET H.
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Easy site to use but a long delivery time. However, this was brought to my attention before I ordered so was expected.
Review of , following an experience of by JOHN K.
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Everyone at Miscota are very helpful. I am not very good with computers at 76 years old BUT my cats love the gourmet terrines and I can only obtain them from Miscota. My order is prepared and despatched within about 48 hours depending on day of week I order. I am kept up to date with the preparation/packaging/despatching/courier/delivery details with a time scale for delivery - ALWAYS DELIVERED WHEN SAID AND EARLY ON OCCASIONS. i HAVE RECOMMENDED MISCOTA TO OTHER PET SHOPPERS AND TELL THEM TO GIVE THEM A CHANCE. Many thanks for your service.
Review of , following an experience of by SUSAN B.
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It took a little while to arrive but that’s only because it was from Spain . My dog has bad arthritis and he has been taking these pills for almost one week and we can definitely see improvement in his walking. If you are thinking about these pills then I would highly recommend them and this company.
Review of , following an experience of by RUTH R.
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Excellent product, the dogs love it
Review of , following an experience of by RACHIDA A.
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Punctual with my regular order making life easier,
Review of , following an experience of by TERESA W.
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Have no problem in making orders. It is disappointing that I have to pay such a lot for post etc and that it takes such a long time for delivery. I wish I could order it from home which should be much cheaper. Other than what I have mentioned I have only good to say about Miscota.
Review of , following an experience of by JACQUELINE B.
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Ordering from the site was simple and communication good. We received the order In a decent amount of time considering it was coming from Europe to the UK. Tracking was useful and I was able to follow the journey of the order. All in all there was nothing to complain about. I always make sure I order in good time as I'm conscious that I won't receive my order overnight in the same way as when I order in the UK. I try to allow a minimum of 2 weeks although it has usually arrived before that time.
Review of , following an experience of by JULIE T.
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