The brand is praised for its excellent service, reasonable prices, and reliable transactions. Customers appreciate the ease of navigation on the site and frequent updates on orders.
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27 Apr 2021
Verified reviewLet down by Miscota Requested notification of Hypoallergenic HPM CAT food when in stock, received confirmation of this being done, have copy screen shot of email, received email saying food in stock followed link saw it was in 3kg or 7 kg there was a cat image on the bag saw in 7kg was a no brainer as vet was charging the earth, so ordered, finally arrived its DOG food. Now have to arrange to send back to Spain and running short on time scale and not getting answers to my email on returns assistance. Just an email saying Miscota Dogs Cats Small animals Birds Fish Reptiles Horses Dear Ingrid, Thank you for this information. Could you please send us a screenshot of the notification you received? This way we can check it and let our web department know to avoid future problems. Kind regards, The Miscota team. Well avoid by all means but not at my expense I now have to return due to their error a 7kg bag of dog food because thier link was in error and there was no mention of CAT or DOG but a cat symbol on the image of the food on the page we ordered from that showed we ordered CAT Food. So out of pocket financially out of cat food AVOID AVOID.
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27 Apr 2021
Verified reviewExcellent service and delivery, thank you
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22 Apr 2021
Verified reviewI have found them very good, the product i purchased was not available anywhere I looked in the UK. The postage fee was reasonable.
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22 Apr 2021
Verified reviewI would give them 0 stars if i could. Slow shipping, and then send you the totally wrong products, you do everything they ask, take photos, and compare to photos on website and on invoice. They bare face lie and say the products are the same even though pictures prove they are not. Theives
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22 Apr 2021
Verified reviewReceived shipment Tuesday and used it on my Bearded Collie yesterday, very happy with it.
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19 Apr 2021
Verified reviewQuick delivery, nice presentation, good products
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19 Apr 2021
Verified reviewExcellent service. Arrived earlier than expected. Will use again
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19 Apr 2021
Verified reviewordered 8th March, didn’t receive dog food for a month, by which time the dogs were no longer on their diet , so it was of no use to me
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19 Apr 2021
Verified reviewGood choice of products for small animals and Well priced.
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13 Apr 2021
Verified reviewGood range of puppia products, more than anyone else. Quick service
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13 Apr 2021
Verified reviewThe Ham bones were just as I hoped they would be, my 5 dog's loved the m, and there teeth were cleaned of tartar because of bones, very happy customer.
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13 Apr 2021
Verified reviewgood , easy navigation on the site, relatively quick delivery.
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13 Apr 2021
Verified reviewVery Good. Keep you informed of delivery
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4 Apr 2021
Verified reviewGreat service
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4 Apr 2021
Verified reviewI did my order online but I had no confirmation email to say you had received my order so after a week I was getting a bit worried if you had got it but thankfully after 10 days my order arrived .
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4 Apr 2021
Verified reviewGreat site , easy to order and happily each parcel is tracked so can easily get an update . This site provides a 5 star customer experience. Thank you
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4 Apr 2021
Verified reviewEasy to use website
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4 Apr 2021
Verified reviewProducts took a while to arrive but got here in the end (thanks Brexit!), I had tracking information to monitor and the price was hard to beat.
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4 Apr 2021
Verified reviewGood customer service, can't complain.
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4 Apr 2021
Verified reviewMy order arrived intact and on time. Bobby and I are very pleased about it.
Reviews displayed in chronological order