Customer reviews for mister-auto.ie

Customer reviews

• 5 / 5

  

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  Better prices than others shops.

  Review of 25/09/2021, following an experience of 01/09/2021 by A A. *

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• 5 / 5

  

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  Good service, strongly recommend

  Review of 24/09/2021, following an experience of 31/08/2021 by A A. *

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• 4 / 5

  

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  4 stars for this order but after 2 emails and giving up waiting on the phone I am still waiting for refund for a pack of 4 spark plugs and only received 1. Very difficult to make contact with Mister Auto and therefore I am using this review to make contact.

  Review of 21/09/2021, following an experience of 26/08/2021 by A A. *

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• 3 / 5

  

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  1 star

  Review of 21/09/2021, following an experience of 24/08/2021 by A A. *

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• 3 / 5

  

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  Normally, very good service to Ireland. But this time I ordered a radiator. The packaging was the original flimsy cardboard box, which got quite torn/damaged on one end, and crushed in on one whole side. Luckly, the radiator seems ok. Fitting later today! But Mister-Auto really needs to double box radiators for shipping and not rely on the component maker's (Valeo) packaging !

  Review of 21/09/2021, following an experience of 18/08/2021 by A A. *

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• 5 / 5

  

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  Great service and value. Highly recommended.

  Review of 21/09/2021, following an experience of 21/08/2021 by A A. *

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• 1 / 5

  

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  Missleading weboffers

  Review of 21/09/2021, following an experience of 17/08/2021 by A A. *

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• 5 / 5

  

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  Swear to god, never been let down by Mister-Auto. Ridiculously quick delivery from mainland Europe to Ireland and have a crazy big selection of parts. 5stars isn't enough. Will use again and again.

  Review of 21/09/2021, following an experience of 19/07/2021 by A A. *

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• 5 / 5

  

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  Best site for car parts

  Review of 17/09/2021, following an experience of 16/07/2021 by A A. *

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• 1 / 5

  

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  Would not as you sent wrong side light for vehicle

  Review of 17/09/2021, following an experience of 17/08/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your message. We regret that the ordered item did not meet your expectations. We are making every effort to improve this and ask for your understanding. Yours sincerely, The Mister Auto Team

  Answer by anonymous anonymous

  

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  Ymes was very dissatisfied with my 0dder missed my doe as didn't have part I needed

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• 1 / 5

  

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  I've never left a review on anything before, good or bad. But this was ridiculous. Ordered break-light bulbs, arrived a month late. When they did arrive, all of the bulbs were loose inside the packaging and two of them were smashed. I almost cut myself on the broken glass.

  Review of 10/09/2021, following an experience of 21/07/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Dear Customer, We regret that your order was delivered damaged. We will refund your money. Yours sincerely, The Mister Auto Team

• 4 / 5

  

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  Delivery was slower than I had hoped.

  Review of 09/09/2021, following an experience of 10/08/2021 by A A. *

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• 5 / 5

  

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  Mulțumit

  Review of 09/09/2021, following an experience of 10/08/2021 by A A. *

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• 4 / 5

  

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  Spend 32 euro for call to Customer care and nobody answer me(keep hearing music),otherwise order came

  Review of 09/09/2021, following an experience of 09/08/2021 by A A. *

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• 3 / 5

  

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  The range and prices are good. The website isn’t bad. The app is awful. It managed to change my sex, get my name back to front, and totally garble my address. Delivery is a bit slower than i expected (about a week in my case). Irritating that neither the app nor the website remembers items placed in the basket and that you can’t add items to an order after it’s sent. Still, knowing all these drawbacks, it’s likely I will use the service again sometime.

  Review of 09/09/2021, following an experience of 07/08/2021 by A A. *

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• 1 / 5

  

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  Get different product

  Review of 09/09/2021, following an experience of 05/08/2021 by A A. *

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• 5 / 5

  

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  All products top brands and very reasonable 👌. Delivery was with dpd and arrived intact and earlt

  Review of 09/09/2021, following an experience of 09/08/2021 by A A. *

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• 5 / 5

  

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  All perfect

  Review of 09/09/2021, following an experience of 08/08/2021 by A A. *

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• 5 / 5

  

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  Perfect, good parts.

  Review of 31/08/2021, following an experience of 06/08/2021 by A A. *

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• 5 / 5

  

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  Good prices and fast delivery. Many thanks!

  Review of 29/08/2021, following an experience of 01/08/2021 by A A. *

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• 3 / 5

  

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  The App is painful to use but you get free delivery. The website is much easier to use and navigate. So end up using the web site to search for parts, then type the part numbers into the app to get the free delivery.

  Review of 28/08/2021, following an experience of 02/08/2021 by A A. *

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• 1 / 5

  

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  One item missing from order tried ringing customer service but could not get through. Probably spent more on phone call then value of item missing disappointing.

  Review of 28/08/2021, following an experience of 30/07/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, We regret that a part was missing. Please contact us again via phone or email and we will be happy to assist you. Yours sincerely, The Mister Auto Team

  Answer by anonymous anonymous

  

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  I tried calling you but was waiting over 30 minutes and then got cut off and could not find any email address anywhere. The part missing corteco part no Ht300c was only 4.41 euro worth but what was annoying was the empty box for it was in the order.

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• 4 / 5

  

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  Good service. Delivery was a day late. It took 13 days (7working days) to arrive.

  Review of 25/08/2021, following an experience of 30/07/2021 by A A. *

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• 5 / 5

  

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  Don't hold your breath on delivery

  Review of 24/08/2021, following an experience of 28/07/2021 by A A. *

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• 5 / 5

  

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  After months of trying to get the right parts from my local parts suppliers, who claimed it was impossible to get. Back online with mister-auto and 5 minutes later ordered the parts. Mister-Auto appears to have a wide network of suppliers and also pretty much the whole of Europe. Should be the first port of call for all buyers looking for auto spares.

  Review of 21/08/2021, following an experience of 26/07/2021 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 19/08/2021, following an experience of 21/07/2021 by A A. *

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• 5 / 5

  

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  Very good price,fast delivery, highly recommended.

  Review of 19/08/2021, following an experience of 25/07/2021 by A A. *

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• 5 / 5

  

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  Everything delivered as described and at the predicted delivery date

  Review of 19/08/2021, following an experience of 24/07/2021 by A A. *

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• 2 / 5

  

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  I filled out my car details to be taken to a product page compatible with my specific car and ordered a product on that basis. It turned out to be significantly incompatible.

  Review of 19/08/2021, following an experience of 15/07/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, We regret that you have received parts that do not match. However, we would like to point out that in some cases the entry of the vehicle data is not sufficient to ensure compatibility of the parts. These only indicate a model series in which different products/versions are installed over time. All these articles then appear in our catalogue as intended for the respective vehicle. Yours sincerely, The Mister Auto Team

  Answer by anonymous anonymous

  

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  It was the vehicle registration of an Irish registered car. Irish registered cars are almost exclusively right hand drive. You supplied a left hand drive product. This should be sign posted better.

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• 1 / 5

  

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  very poor customer service

  Review of 19/08/2021, following an experience of 20/07/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your message. Every opinion of our customers is important to us, both positive and negative, because it helps us to provide our service better and better. Yours sincerely, The Mister Auto Team 

• 5 / 5

  

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  Very good pricing, reasonable delivery lead time

  Review of 19/08/2021, following an experience of 15/07/2021 by A A. *

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• 1 / 5

  

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  Exceptionally long wait times for phone support when I rang to find the status of my order, I gave up in the end. Also, the delivery day which originally appeared when choosing a price option was not honoured as the delivery date on the email after ordering was different to the date appearing before ordering. It is as if earlier delivery dates are shown before ordering to entice a purchase.

  Review of 19/08/2021, following an experience of 17/07/2021 by A A. *

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• 5 / 5

  

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  Very good value for money. Only down side is the delivery time as this can take up to a week

  Review of 19/08/2021, following an experience of 21/07/2021 by A A. *

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• 4 / 5

  

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  App would not allow me order so couldn’t get discount. Had to use website and that was fine.

  Review of 19/08/2021, following an experience of 18/07/2021 by A A. *

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• 1 / 5

  

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  Be aware with refurbish parts ( package open no original package) got brake master cylinder completely wrong!! Nobody quality checks items begore shipping

  Review of 10/08/2021, following an experience of 15/07/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Dear Customer, We regret that the items you ordered did not meet your expectations. We will discuss the issue in more detail with our logistics department and with our carriers. We apologise for this inconvenience. Yours sincerely, The Mister Auto Team

• 5 / 5

  

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  no comment

  Review of 10/08/2021, following an experience of 12/07/2021 by A A. *

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• 1 / 5

  

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  There is no customer service! All wrong parts for chosen car! I will never order again!

  Review of 10/08/2021, following an experience of 06/07/2021 by A A. *

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• 4 / 5

  

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  Only down side was that the packaging was open on arrival. Cardboard box was not strong enough for weight of contents. A little more time and effort on packing would go along way.

  Review of 10/08/2021, following an experience of 08/07/2021 by A A. *

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• 1 / 5

  

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  Lies about delivery guarantees from Burgundy, France. Products still not arrived so I am afraid that I have been swindled. Quite expensive as well so I feel I have been duped by especially greedy swindlers and thieves. Unable to speak to them and no response to messages.

  Review of 10/08/2021, following an experience of 09/07/2021 by A A. *

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• 4 / 5

  

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  Great value but the quoted delivery can be a day or two out

  Review of 10/08/2021, following an experience of 11/07/2021 by A A. *

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• 5 / 5

  

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  Best service

  Review of 10/08/2021, following an experience of 08/07/2021 by A A. *

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• 5 / 5

  

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  Easy to find parts for an inexperienced car owner.

  Review of 10/08/2021, following an experience of 04/07/2021 by A A. *

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• 3 / 5

  

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  I used your search engine to purchase hub cap covers and they dont fit my mini. so It was a waste of money.

  Review of 10/08/2021, following an experience of 14/07/2021 by A A. *

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• 3 / 5

  

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  Some parts were provided without seal while it was documented to be with. This had caused an extra work during the repair. When calling the customer support I was offered 5 euro as voucher which I wont be using. They should also be offering feedback across all product purchased not only a few.

  Review of 29/07/2021, following an experience of 22/06/2021 by A A. *

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• 5 / 5

  

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  All very good. Easy order. Fast delivery. Thx.

  Review of 26/07/2021, following an experience of 23/06/2021 by A A. *

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• 5 / 5

  

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  Super service

  Review of 20/07/2021, following an experience of 24/06/2021 by A A. *

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• 4 / 5

  

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  Very happy

  Review of 17/07/2021, following an experience of 23/06/2021 by A A. *

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• 5 / 5

  

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  informed me in good time that delivery was running late and offered voucher to make up the difference

  Review of 17/07/2021, following an experience of 14/06/2021 by A A. *

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• 5 / 5

  

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  I am happy

  Review of 16/07/2021, following an experience of 23/06/2021 by A A. *

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• 4 / 5

  

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  Good first experience.. Hopefully the next will be the same

  Review of 15/07/2021, following an experience of 17/06/2021 by A A. *

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• 5 / 5

  

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  Easy to use on app, good value

  Review of 15/07/2021, following an experience of 22/06/2021 by A A. *

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• 5 / 5

  

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  Best online car parts shop.

  Review of 14/07/2021, following an experience of 13/06/2021 by A A. *

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• 2 / 5

  

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  Always send me wrong stuff and won't refund

  Review of 14/07/2021, following an experience of 14/06/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Mr., thank you for your message We regret that the ordered item did not fit. We have already created a free return slip for you. Please return the item to us and we will refund your the money. Yours sincerely, The Mister Auto Team

  Answer by anonymous anonymous

  

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  Hi I rang and sent an email, I did not receive any return slip so could you please forward it to me . Regards

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• 3 / 5

  

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  Web site is good and easy enough to navigate but clear information is needed on parts. I recently ordered a suspension part for my car using my reg number. It was advertised on the site as passenger side lower which was what I needed. However, a driver side part was delivered because the part came from France were they drive on the opposite side to Ireland so I ended up having to buy another part locally at short notice.

  Review of 14/07/2021, following an experience of 15/06/2021 by A A. *

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• 2 / 5

  

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  The order was late and the front shocks that where ordered were both for the right side

  Review of 14/07/2021, following an experience of 15/06/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your message In the technical description it is stated that the shock absorber is only suitable for one side. And you have ordered it twice. You can return one shock absorber for money and place an order for the other side. Yours sincerely, The Mister Auto Team

• 3 / 5

  

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  I was able to choose the wrong front brake pads for my car despite entering the registration plate number. I had to return these and buy at higher cost from my local motor factor. While I understand that there are build options, my local motor factor was able to find the exact options my car was built with from the registration. Mister Auto does not seem to be able to pickup the exact build options

  Review of 14/07/2021, following an experience of 10/06/2021 by A A. *

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• 4 / 5

  

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  All good, app is a little bit hard to get around and it also clears your basket If you're looking to buy multiple parts from different makes and models. There may be good reason but annoying. Also items came much later than predicted.

  Review of 09/07/2021, following an experience of 14/06/2021 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great service and value

  Review of 09/07/2021, following an experience of 12/06/2021 by A A. *

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• 5 / 5

  

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  Very pleased with service and price

  Review of 09/07/2021, following an experience of 16/06/2021 by A A. *

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• 3 / 5

  

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  My last order was very disappointing - ordered a new Bosch Air Flow meter and what I received was what appeared to be a used item - the box was not sealed as new and no internal packing - I have reported this to Mister Auto and still awaiting a satisfactory resolution - very concerned about this

  Review of 08/07/2021, following an experience of 12/06/2021 by A A. *

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• 5 / 5

  

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  All parts was perfect. Thank you.

  Review of 08/07/2021, following an experience of 12/06/2021 by A A. *

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• 5 / 5

  

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  very good products and good prices fast delivery.

  Review of 07/07/2021, following an experience of 13/06/2021 by A A. *

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• 5 / 5

  

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  Vast selection of parts, excellent delivery options & big savings to be made!

  Review of 07/07/2021, following an experience of 11/06/2021 by A A. *

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• 5 / 5

  

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  Very happy and can't beat the price

  Review of 06/07/2021, following an experience of 11/06/2021 by A A. *

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• 5 / 5

  

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  Excellent quality parts and very good prices

  Review of 06/07/2021, following an experience of 11/06/2021 by A A. *

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• 3 / 5

  

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  Broken items

  Review of 06/07/2021, following an experience of 09/06/2021 by A A. *

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• 3 / 5

  

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  Great service. Order 100 % I'm giving 3 stars because the packing was damaged and I was lucky none of the smaller items were missing. Otherwise I would give 5 stars.

  Review of 02/07/2021, following an experience of 07/06/2021 by A A. *

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• 1 / 5

  

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  Bought two window lifter both discribed as passenger front with explanation on picture red dat on left front as explanation that you buying left front /passenger side in both cases I received driver side/right front so both purchased items useless for me I did check part number and found that listing on your website is wrong other thing when you buying through the app app dose not allow you to buy parts for two different cars you buy parts for example for vw they in the basket when you throw parts for opel parts from vw disappear from basket overall it was good website to buy 2 years ago but now not so much

  Review of 01/07/2021, following an experience of 02/06/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Dear Customer, thank you very much for your message. We regret that your order did not meet your expectations. We are making every effort to improve this and ask for your understanding. Best regards, Mister Auto team

• 5 / 5

  

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  Excellent service and site 👍

  Review of 01/07/2021, following an experience of 02/06/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Right parts

  Review of 01/07/2021, following an experience of 03/06/2021 by A A. *

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• 1 / 5

  

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  Ordered a Passat window regulator kit, received a passenger side one.

  Review of 01/07/2021, following an experience of 03/06/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Dear Customer,. This product is one piece for the price and not a set. It is clearly stated as information in the technical description that it is only one piece. Best regards, Mister Auto team

  Answer by anonymous anonymous

  

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  As previously stated above, I ordered a part for the window regulator for the DRIVERS side, you send me the part for the PASSENGER side.

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• 1 / 5

  

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  Order did not arrive on time, had to order elsewhere and customer services did not respond to any of my requests to return the items. Stuck with a set of brake disks that I do not need and out of pocket. DPD where no help either as they refused my request to return the item to the seller.

  Review of 01/07/2021, following an experience of 30/05/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, thank you very much for your message. Please contact us via your account on the site and we will arrange a free return for you. Best Regards, Mister Auto team

  Answer by anonymous anonymous

  

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  Can you send me an email address to contact as I can not see one on the site? Regards, Paddy

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• 5 / 5

  

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  A very good experience

  Review of 24/06/2021, following an experience of 31/05/2021 by A A. *

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• 5 / 5

  

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  vert good site good range of parts.

  Review of 24/06/2021, following an experience of 26/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Best selection of good quality parts at the best price. Pity that free delivery is only available through mobile app. Finding using internet browser more convenient and easier than mobile app. Removing free delivery option for internet users is not best strategy.

  Review of 24/06/2021, following an experience of 20/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  As in previous reviews I have mentioned the shocking packaging on my order. When I received it the flimsy bow was burst open. Much stronger packaging required

  Review of 24/06/2021, following an experience of 20/05/2021 by A A. *

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• 5 / 5

  

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  Great service never dispointed

  Review of 24/06/2021, following an experience of 23/05/2021 by A A. *

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• 3 / 5

  

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  Its rich sending an email to ask for a review for my recent purchase when I still have not received the items I've ordered. Still awaiting delivery.

  Review of 24/06/2021, following an experience of 30/05/2021 by A A. *

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• 2 / 5

  

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  late delivery,parts missing,package badly damaged.

  Review of 24/06/2021, following an experience of 21/05/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Dear Customer, We are sorry that the order did not meet your expectations. Please contact us via your customer account and confirm whether you would prefer a reexped of the missing parts or a refund of the amount you paid.  the amount you paid Yours sincerely, The Mister Auto Team

• 5 / 5

  

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  Easy to find right part.

  Review of 24/06/2021, following an experience of 26/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Parts arrived late so I had to reschedule my mechanic. Also, wiper blades did not fit my car without tweaking with the file.

  Review of 24/06/2021, following an experience of 20/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent website , Cheapest prices in Europe and very good delivery service, I highly recommend Mister Auto 👍

  Review of 24/06/2021, following an experience of 27/05/2021 by A A. *

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• 5 / 5

  

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  Great selection for classic cars.

  Review of 24/06/2021, following an experience of 26/05/2021 by A A. *

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• 3 / 5

  

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  Received different parts than ordered, whats best that brnd wasn't even listed for my car , spark plugs not secured enough all bended unless.

  Review of 24/06/2021, following an experience of 26/05/2021 by A A. *

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• 5 / 5

  

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  everything fine, recommendable

  Review of 24/06/2021, following an experience of 22/05/2021 by A A. *

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• 2 / 5

  

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  Oil filter was the wrong filter.

  Review of 24/06/2021, following an experience of 24/05/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your message. We regret that the filter you ordered did not fit. You can contact us through your account on the site so that we can arrange a return. Please note that you can contact us before placing your order so that we can check the compatibility of the parts for you. Yours sincerely, The Mister Auto Team

• 4 / 5

  

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  Good app, easy to order, deliveries to Ireland are a little slow so you need to allow time

  Review of 24/06/2021, following an experience of 24/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The delivery was OK but the wipers I received (2 sets for 2 different cars) both came in left hand drive format. I had to adjust both to get them to fit. As such its difficult to recommend to someone else.

  Review of 16/06/2021, following an experience of 19/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service highly recommended!

  Review of 16/06/2021, following an experience of 18/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  some goods were not correct

  Review of 16/06/2021, following an experience of 20/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I made a large order. They advertised four spark plugs for a price but only gave me one plug. I contacted them and they said it was advertised wrong and didn't honour the price.

  Review of 16/06/2021, following an experience of 16/05/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Hello, Thank you for your review. We already refunded you the money for the spark plug. Thank you for the understanding and have a nice day! Mister-Auto

• 5 / 5

  

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  The items I ordered all arrived in a timely manner and were in good condition. The only hiccup was when using the app in order to qualify for free shipping: you need to have access to Android 7.0 or later, or else the basket will keep emptying itself while you shop. If your device has an older version than Android 7.0, then you need to try to find an older version of the Mister Auto app itself, rather than installing directly from Google Play. Apart from that, perfect. I've used Mister Auto before and I'll happily use them again. Thanks!

  Review of 16/06/2021, following an experience of 14/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great choice of parts for all cars from new to the older onece, but I would recomend to now the part number or now what to looking for as the quantity of the available parts is huge.

  Review of 16/06/2021, following an experience of 15/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good value and arrived in very good time

  Review of 16/06/2021, following an experience of 11/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Paid for express delivery. Did not receive express.

  Review of 16/06/2021, following an experience of 17/05/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

  Flag

  Hello, Thank you for your review. We are sorry for the inconvenience. We will refund you the difference between express and standard delivery. Thank you for the understanding and have a nice day! Mister-Auto

• 5 / 5

  

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  Good value, good price, right part, worth a small wait.

  Review of 16/06/2021, following an experience of 16/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I am very pleased that the seller delivered quickly

  Review of 05/06/2021, following an experience of 12/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I've used Mr auto twice in the last year. Everything ordered was delivered. Great prices. Took about a week for delivery. Will use again

  Review of 03/06/2021, following an experience of 10/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Brake parts exactly as ordered..price excellent..no problems Happy to order other parts again.

  Review of 02/06/2021, following an experience of 06/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Can choose quality/price what you prefer.

  Review of 02/06/2021, following an experience of 06/05/2021 by A A. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order