Customer reviews for mister-auto.ie

Customer reviews

• 5 / 5

  

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  Part was as described.

  Review of 30/05/2024, following an experience of 30/04/2024 by VANESSA B.

• 4 / 5

  

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  There was a hold up on some of the parts ,so dispatch was delayed, but at least they kept informed of delays ,have been using Mr Auto for years now, reliable.

  Review of 30/05/2024, following an experience of 11/12/2023 by PETER E.

  Answer by mister-auto.ie

  

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  Dear Sir, Thank you for your message. We are pleased to have responded to your requests and you are satisfied with your order. Thank you for letting us know, we strive to continuously improve the quality of our products and services. Best regards, Mister-Auto

• 1 / 5

  

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  Delayed arriving and once arrived was the wrong 2 parts that came

  Review of 30/05/2024, following an experience of 29/04/2024 by NIALL M.

  Answer by mister-auto.ie

  

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  Dear Sir, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. As we understand, you have had a bad experience using our services. We have the option to take the wrong items back and get you a full refund. Would you be that kind and confirm what would prefer us to proceed with here? If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

• 5 / 5

  

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  Parts ordered for my Ford Kuga DM2 1.5tdci.parts fitted perfectly.

  Review of 26/05/2024, following an experience of 27/04/2024 by MICHAEL C.

• 5 / 5

  

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  Excellent

  Review of 26/05/2024, following an experience of 29/04/2024 by LIAM O.

• 5 / 5

  

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  Very satisfied

  Review of 26/05/2024, following an experience of 26/04/2024 by JORDAN B.

• 5 / 5

  

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  Good

  Review of 25/05/2024, following an experience of 28/04/2024 by ALEKSANDRS M.

• 5 / 5

  

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  Product correct and delivery on point!

  Review of 25/05/2024, following an experience of 30/04/2024 by PAUL C.

• 5 / 5

  

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  Good servise

  Review of 25/05/2024, following an experience of 27/04/2024 by DARIUS D.

• 5 / 5

  

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  Ease of finding correct part

  Review of 23/05/2024, following an experience of 30/03/2024 by KEVIN J M.

• 2 / 5

  

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  That was second time when wrong part was sent me

  Review of 23/05/2024, following an experience of 19/04/2024 by ALEKSANDRS K.

  Answer by mister-auto.ie

  

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  Dear Sir, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. As we understand you have had a bad experience using our services. Would you like for us to take it back and issue a full refund for it, while we still have the option available? We will also add a voucher to your next purchase as a compensation for the misunderstanding. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

  Answer by Aleksandrs K

  

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  Hi,thanks for your reply. Yes i would like to return the item for a full refund. Can you give me more details about returning the item also who covers the postage? Thanks.

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• 5 / 5

  

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  Good

  Review of 17/05/2024, following an experience of 21/04/2024 by KRZYSZTOF L.

• 5 / 5

  

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  Valve for money. Excellent website.

  Review of 17/05/2024, following an experience of 13/04/2024 by MICHAEL B.

• 5 / 5

  

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  It was easy to find what I wanted, and there was a number of brands available from which to choose.

  Review of 17/05/2024, following an experience of 17/04/2024 by PHILIP C.

• 5 / 5

  

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  Easy ordering and option of budget or premium battery for most cars

  Review of 17/05/2024, following an experience of 20/04/2024 by JASON D.

• 5 / 5

  

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  Good price fast delivery

  Review of 17/05/2024, following an experience of 19/04/2024 by VICTOR PABLO R.

• 5 / 5

  

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  Easy to order. Parts found quickly and delivery received as expected

  Review of 17/05/2024, following an experience of 09/04/2024 by JASON S.

• 3 / 5

  

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  Product was vgood price good but delivery took week or more .

  Review of 17/05/2024, following an experience of 13/04/2024 by JOHN R.

• 1 / 5

  

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  Sent and delivered to wrong address, despite postcode provided. Then no answer from customer service. Have given up on receiving order to written off as a mistake and won't use Mister Auto ever again

  Review of 17/05/2024, following an experience of 16/04/2024 by SALLY G.

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for the message. We are very sorry for what happened! According to the information we have from the supplier, your order was delivered on April 23 at 11:13 a.m. If this is not the case, customer service will contact you! If you have any further questions, we are happy to help you at any time. Best regards The Mister Auto Team

  Answer by Sally G

  

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  It was indeed delivered...but not to me!

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• 5 / 5

  

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  Yes I would recommend my friends a family to buy from you

  Review of 17/05/2024, following an experience of 11/04/2024 by ALICE L.

• 5 / 5

  

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  Clear and simple app quick delivery and great quality parts

  Review of 17/05/2024, following an experience of 14/04/2024 by BARTOSZ A.

• 5 / 5

  

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  Exactly what it says on the tin, arrived on time, great service

  Review of 10/05/2024, following an experience of 12/04/2024 by ROWENA A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick delivery. Items in perfect condition. Great value for money.

  Review of 09/05/2024, following an experience of 13/04/2024 by NATASHA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good service and fast delivery

  Review of 09/05/2024, following an experience of 11/04/2024 by ENDA K.

• 5 / 5

  

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  Quick delivery good quality would recommend 💯

  Review of 09/05/2024, following an experience of 14/04/2024 by NERIJUS S.

• 5 / 5

  

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  I'm happy

  Review of 09/05/2024, following an experience of 13/04/2024 by JURIJ K.

• 5 / 5

  

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  Excellent service

  Review of 09/05/2024, following an experience of 08/04/2024 by MICHAEL D.

• 3 / 5

  

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  I got a good price at the time on the oil I purchased which went up in price after. The delivery was longer than expected but I intend on viewing to purchase again soon for my other vehicle if the price is right.

  Review of 09/05/2024, following an experience of 10/04/2024 by TONY C.

• 5 / 5

  

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  Easy to deal with

  Review of 09/05/2024, following an experience of 06/04/2024 by FRANCIS C.

• 5 / 5

  

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  Prompt delivery great price .

  Review of 09/05/2024, following an experience of 10/04/2024 by CLIVE S.

• 4 / 5

  

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  Great

  Review of 09/05/2024, following an experience of 08/04/2024 by RYAN C.

• 4 / 5

  

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  Well when I ordered the car battery I assumed it would be dispatched from dublin not France and with all the traveling it spilled some of its acid

  Review of 09/05/2024, following an experience of 16/04/2024 by MICHAEL B.

• 5 / 5

  

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  Fabulous service

  Review of 09/05/2024, following an experience of 08/04/2024 by WILLIAM M.

• 1 / 5

  

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  Mister Auto’s website lists items as being in stock…they are not in stock. Promises are made about shipping. It takes longer than claimed to process orders.

  Review of 09/05/2024, following an experience of 02/04/2024 by MICHAEL H.

  Answer by mister-auto.ie

  

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  Dear Mr. Hegarty, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. As we understand you have had a bad experience using our services, which we are not happy to hear about. However, about the V-Ribbed Belt you have ordered, even with a slight delay, which were beyond our control we can see you have already received. As of the Coil Spring, which happened to be out of stock and hard to supply, they have been removed from the order and you have already been refunded for. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

• 5 / 5

  

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  Excellent experience overall

  Review of 09/05/2024, following an experience of 08/04/2024 by JPS MANUFACTURING LTD J.

• 5 / 5

  

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  Awesome and good in business

  Review of 09/05/2024, following an experience of 09/04/2024 by PAUL CHINEDU C.

• 5 / 5

  

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  Good

  Review of 09/05/2024, following an experience of 05/04/2024 by DANISH K.

• 5 / 5

  

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  Very good price and quality parts. Not false oferts. Next time I use Mister Auto for helping me. Thank very much. Dariusz.

  Review of 09/05/2024, following an experience of 04/04/2024 by DARIUSZ S.

• 4 / 5

  

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  Good fast service

  Review of 09/05/2024, following an experience of 04/04/2024 by CAROLE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I would give Mr Auto 10/10 for service and delivery and would recommend to everyone.

  Review of 09/05/2024, following an experience of 06/04/2024 by MARK N.

• 5 / 5

  

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  Great

  Review of 04/05/2024, following an experience of 03/04/2024 by CHRISTOPHER C.

• 2 / 5

  

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  bad service

  Review of 04/05/2024, following an experience of 02/04/2024 by LAWRENCE H.

  Answer by mister-auto.ie

  

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  Dear Mr. Haddow, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We understand that you had a bad experience using our services, which we are truly sorry to hear about. Once shipped there are sometimes obstacles beyond our control, which could affect the delivery process and cause delays as it happened here. The least we can do is offer you a voucher as compensation for your troubles. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

• 5 / 5

  

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  EXCELLENT EXPERIENCE TO DEAL WITH MR AUTO.

  Review of 04/05/2024, following an experience of 01/04/2024 by CHARLES JOHN E.

• 5 / 5

  

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  Great quality product

  Review of 04/05/2024, following an experience of 03/04/2024 by MUHAMMAD SAQIB R.

• 4 / 5

  

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  Overall, I'm satisfied, but I didn't know what the fuel filter was, since 3 diesel filter models were displayed.

  Review of 04/05/2024, following an experience of 28/03/2024 by MARIO C.

• 5 / 5

  

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  Excellent service

  Review of 04/05/2024, following an experience of 03/04/2024 by MEL P.

• 4 / 5

  

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  Slowly delivery

  Review of 04/05/2024, following an experience of 05/04/2024 by MYKOLA L.

• 5 / 5

  

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  Professionalism and good quality

  Review of 04/05/2024, following an experience of 30/03/2024 by DRUGA S.

• 5 / 5

  

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  Purchase exide battery for 2018 ford Kuga, Battery delivered in perfect condition within a week.

  Review of 04/05/2024, following an experience of 05/04/2024 by MICHAEL C.

• 4 / 5

  

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  Very good

  Review of 04/05/2024, following an experience of 25/03/2024 by RONAN C.

• 5 / 5

  

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  Easy to use

  Review of 04/05/2024, following an experience of 29/03/2024 by VERNON D.

• 2 / 5

  

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  The part was promised to arrive in 3 days and it look more than 15 days and came the wrong part

  Review of 04/05/2024, following an experience of 02/04/2024 by PEDRO GABRIEL P.

  Answer by mister-auto.ie

  

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  Dear Mr. Pissarra, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We understand, that you have had a bad experience using our services and products Since we are unable to replace, we can provide you with a full refund process which will be covered by our team with a prepaid pair of documents. Please let us know if that is how you would like us to proceed with. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

• 5 / 5

  

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  All good, quality parts.

  Review of 04/05/2024, following an experience of 03/04/2024 by PHILIP K.

• 5 / 5

  

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  Excellent all round, very happy with price, free delivery benefit, quality of product and communications

  Review of 04/05/2024, following an experience of 06/04/2024 by KEVIN B.

• 1 / 5

  

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  Very late delivery

  Review of 04/05/2024, following an experience of 02/04/2024 by GERARD H.

  Answer by mister-auto.ie

  

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  Dear Mr. Haverty, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We have already sent you an email containing papers required to solve that one out. Please proceed as requested in the email. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Best regards, Mister-Auto Customer Service Team

• 4 / 5

  

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  Using mister auto is a good experience and they sell good parts at a good price the only thing I think let's them down would be there normal postage take a week or more to Ireland, other than that all good.

  Review of 04/05/2024, following an experience of 28/03/2024 by ANTONY R.

• 5 / 5

  

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  I have been using ye for years and I find the choice of products excellent. Delivery time can be a bit long

  Review of 04/05/2024, following an experience of 30/03/2024 by FERGAL C.

• 5 / 5

  

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  Good range of products and fast delivery

  Review of 04/05/2024, following an experience of 27/03/2024 by DANIELLE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Overall really good experience.

  Review of 04/05/2024, following an experience of 02/04/2024 by CARLIE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent

  Review of 27/04/2024, following an experience of 31/03/2024 by ILVA G.

• 5 / 5

  

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  Delivered in good time but website not let put decide so it took more time to contact with delivery and give all info

  Review of 27/04/2024, following an experience of 31/03/2024 by VLADYSLAVA V.

• 4 / 5

  

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  Custumer support slow Also you must improve app

  Review of 27/04/2024, following an experience of 28/03/2024 by DENIS K.

• 5 / 5

  

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  Parts exactly what was ordered and very good price

  Review of 27/04/2024, following an experience of 03/04/2024 by HUGH O.

• 4 / 5

  

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  ok i received product quality

  Review of 27/04/2024, following an experience of 01/04/2024 by IOAN M.

• 5 / 5

  

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  Straight forward with no problems, battery delivered within promised time.

  Review of 27/04/2024, following an experience of 31/03/2024 by ROBIN T.

• 2 / 5

  

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  Appalling delivery process. Parcel came to Ireland, was told it would be delivered next day but the parcel was in fact sent back to France instead before to come back to Ireland a 2nd time. Meanwhile I was given approximate info and unrealistic update on the next ETA by the customer service. Nowhere to put the eircode on the Mister Auto website when ordering and I think that it is where the problem started.

  Review of 27/04/2024, following an experience of 21/03/2024 by CLAUDE R.

  Answer by mister-auto.ie

  

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  Dear Mr. Riviere, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We understand that you have had a bad experience using our services, which we are truly sorry to hear about. However, there are sometimes obstacles beyond our control and the least we can do is issue a Voucher in your account as a compensation, which you can use for future purchases. If there is anything else, please do not hesitate to reach us out. We remain at your disposal. Best regards, Mister-Auto Customer Service Team

  Answer by Claude R

  

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  Thank you so much for your kind gesture that has me completely bedazzled. I just checked my account and found a gift voucher code AR***H2D2V (code which is invalid by the way) for the astronomical value of wait for it.... €0.00! Best gesture ever, keep up the good work. P.S. 1 FAQ missing on your website: How do I close my account?

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• 5 / 5

  

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  Good stuff, fast delivery.

  Review of 27/04/2024, following an experience of 28/03/2024 by VALERY P.

• 5 / 5

  

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  Part was exactly what I ordered and needed with excellent delivery time

  Review of 27/04/2024, following an experience of 23/03/2024 by VERNON D.

• 5 / 5

  

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  Nice service

  Review of 27/04/2024, following an experience of 30/03/2024 by MICHAEL M.

• 5 / 5

  

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  REALLY GOOD, FAST AND QUALITY

  Review of 27/04/2024, following an experience of 28/03/2024 by FERREIRA/EMERSON E.

• 2 / 5

  

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  Order nr.Y21889319....ordered 23..03.2024. Most of this order did not arrive until mid April whilst delivery was promised for early April. Also,the brake pads did arrive on time,but the box containing them was badly torn....hopefully,they were not tampered with. All in all,this is not businesslike

  Review of 27/04/2024, following an experience of 23/03/2024 by GERALD W.

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for contacting us. We are sorry to hear that you have not received your order yet. According to DPD it was delivered on 02/04/2024. We will investigate the case with DPD and contact you back. Should you have any questions, please do not hesitate to contact us. Kind regards, The Mister-Auto Team

• 5 / 5

  

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  Couldn’t fault the product or service in any way

  Review of 27/04/2024, following an experience of 02/04/2024 by AIDAN K.

• 5 / 5

  

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  delivered on time.product very good.price very good

  Review of 27/04/2024, following an experience of 29/03/2024 by STEVEN N.

• 4 / 5

  

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  Good product for reasonable price

  Review of 23/04/2024, following an experience of 24/03/2024 by KRESIMIR S.

• 4 / 5

  

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  Can’t amend orders before shipping apart from that it’s solid

  Review of 23/04/2024, following an experience of 25/03/2024 by HENRI K.

• 1 / 5

  

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  I have not received the battery to this day. No contact. Only automatic e-mail replies. I received a conditional refund from Revoult, but I know from them that contact on your part is also difficult and the money has still not been received...

  Review of 23/04/2024, following an experience of 11/03/2024 by DALE J. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Mr. Pawliczak, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We understand that you have had a bad experience using our services and products, which we are truly sorry to hear about. However, as far as we know you have already been reimbursed the amount paid and the money should be already back in your account. If there is anything else, please do not hesitate to reach us out. We remain at your disposal. Best regards, Mister-Auto Customer Service Team

• 4 / 5

  

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  Good service, shipping was a bit strange updates wise and arrived late, but all items as described.

  Review of 23/04/2024, following an experience of 25/03/2024 by THOMAS R.

• 5 / 5

  

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  Good product and good service

  Review of 23/04/2024, following an experience of 21/03/2024 by AIDAN K.

• 4 / 5

  

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  The bushings were not the right ones. I think you need too look into that more closely. These are not simple bushings. Peugeot recommend you buy the anti roll bar that comes with the bushings.

  Review of 23/04/2024, following an experience of 23/03/2024 by TOM M.

• 5 / 5

  

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  Excellent as always when I order from them

  Review of 23/04/2024, following an experience of 24/03/2024 by DIMITAR P.

• 5 / 5

  

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  Using this company for over 10 years, fab choice and prices,

  Review of 23/04/2024, following an experience of 25/03/2024 by ANDY F.

• 2 / 5

  

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  Parts I got were for opposite side of car.. charged for refunding for wrong parts that they packaged … still wanting for refund..

  Review of 23/04/2024, following an experience of 21/03/2024 by ADAM K.

  Answer by mister-auto.ie

  

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  Dear Mr. Kelly, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We understand that you have had a bad experience using our services and products, which we are truly sorry to hear about. However, as far as we know a returning procedure has already been started for your order and as soon as we receive the package back in the warehouse, we will process the refund. If there is anything else, please do not hesitate to reach us out. We remain at your disposal. Best regards, Mister-Auto Customer Service Team

• 4 / 5

  

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  Cheap, great range, delivered quickly. No complaints. Docked a star for being hard to get in touch with via email or phone.

  Review of 23/04/2024, following an experience of 28/03/2024 by DAVE N.

• 5 / 5

  

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  Great company .

  Review of 23/04/2024, following an experience of 22/02/2024 by STEPHEN G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service.

  Review of 17/04/2024, following an experience of 14/03/2024 by RAYMOND D.

• 2 / 5

  

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  There is no , adequate sistem to mach the parts of my car , its only a range of parts for each item. And also i bought drums wich went oval at first , press of the brake pedal. Very dissapointed with mister auto , i lost all excitement I had with it.

  Review of 17/04/2024, following an experience of 15/03/2024 by CORDOS O.

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for the message. We are very sorry for what happened! When ordering from the site we advise you to do so by original part number. This way you will be sure that you are ordering the correct part! About the part you have that broke, customer service will contact you to assist you! If you have any further questions, we are happy to help you at any time. Best regards The Mister Auto Team

• 3 / 5

  

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  Extremely long dispatch and shipping time. Over 2 weeks to get my order. 4 days later than promised delivery date

  Review of 17/04/2024, following an experience of 17/03/2024 by DENIS D.

• 5 / 5

  

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  Product (bonnet struts for a merc and a Range Rover) were well priced and properly described. Delivery was fast, and tracked.

  Review of 17/04/2024, following an experience of 18/03/2024 by JOHN S.

• 5 / 5

  

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  Excellent services

  Review of 17/04/2024, following an experience of 25/03/2024 by MARIUS B.

• 5 / 5

  

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  Ordered a Varta battery for BMW 320d got it a great price, delivered promptly in perfect condition. Can’t recommend enough absolutely brilliant company to deal with!

  Review of 17/04/2024, following an experience of 19/03/2024 by O TOOLE D.

• 5 / 5

  

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  Good quality fast delivery

  Review of 17/04/2024, following an experience of 16/03/2024 by GURIJS G.

• 1 / 5

  

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  Terrible customer service with unhelpful and ignorant staff with poor communication and professional skills, customer service person cursing and shouting at me down the phone after I asked to cancel my order as they decided to split it into two orders and the other part which was in stock was now not available for months. The other part on the order was useless without the part they didn't have in stock and there was 0 communication that this was being done. Also paid for express shipping and preparation and it took even longer than the standard time. Don't waste your money here, spend it with a company that appreciates you as a customer. Boycott at all opportunities.

  Review of 17/04/2024, following an experience of 18/03/2024 by DAVID L.

  Answer by mister-auto.ie

  

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  Dear Customer, thank you for the message. We are very sorry for the opinion you have about us! With the customer service department, we do everything we can to help our customers! Sometimes due to reasons beyond our control we are not able to do much, and like any company we also have policies and processes that require time! We will try to meet your expectations in the future! If you have any further questions, we are happy to help you at any time. Best regards The Mister Auto Team

  Answer by David L

  

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  Generic reply. No resolution or investigation into their rude employee. Shows they are unprofessional and do not care for the customers. Again avoid and go elsewhere if possible.

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• 5 / 5

  

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  It came on time and it was top quality.

  Review of 17/04/2024, following an experience of 19/03/2024 by DECLAN B.

• 5 / 5

  

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  Item came quickly and as described

  Review of 17/04/2024, following an experience of 21/03/2024 by DANIEL K.

• 1 / 5

  

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  Sent me the wrong part to what I ordered and won't send out the replacement until the wrong part they sent is returned. This has happened several times where they send wrong parts than what I ordered. Returning parts and buying elsewhere anymore

  Review of 13/04/2024, following an experience of 15/03/2024 by EDDIE C.

  Answer by mister-auto.ie

  

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  Dear Customer, thank you for the message. We are very sorry for what happened! As the parts are shipped from France, sometimes due to reasons beyond our control, such as delays from the supplier, delays occur, for which we apologize. The mismatched part has already been taken care of, and you can be sure that we will refund your money. And in order to avoid such misunderstandings, we advise you to first obtain an original part number and order through it. You can also get this number from the manufacturer of your car. If you have any further questions, we are happy to help you at any time. Best regards The Mister Auto Team

• 5 / 5

  

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  good shopping experience and choice of parts for my vehicle

  Review of 13/04/2024, following an experience of 16/03/2024 by KARIM R.

• 5 / 5

  

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  i have been ordering from this website for a while now. everything is good just pace of delivery is a bit slow but again i always use free delivery so that fine for me. trustable place to do business with

  Review of 13/04/2024, following an experience of 14/03/2024 by ISHAN K.

• 5 / 5

  

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  Found the whole experience from start to finish excellent.

  Review of 13/04/2024, following an experience of 18/03/2024 by MAURICE O.

• 5 / 5

  

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  Good seller

  Review of 13/04/2024, following an experience of 14/03/2024 by FRANK P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick service

  Review of 13/04/2024, following an experience of 14/03/2024 by ANDREI S.

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