Customer reviews for mister-auto.ie

Customer reviews

• 5 / 5

  

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  As always excellent service

  Review of 23/09/2024, following an experience of 01/09/2024 by SIOBHAN O.

• 4 / 5

  

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  Оке

  Review of 18/09/2024, following an experience of 01/09/2024 by VOLODYMYR B.

• 5 / 5

  

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  Great price and good quality. Only downside is the long time for dispatch.

  Review of 18/09/2024, following an experience of 29/08/2024 by FIONN S.

• 5 / 5

  

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  Top Class Service as Always

  Review of 18/09/2024, following an experience of 28/08/2024 by MARK F.

• 3 / 5

  

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  Can you please put the postcode on the parcel for delivery? Why do you ask for it if you fo not put it on the parcel? Every time the courier has to ring for it to complete delivery.

  Review of 18/09/2024, following an experience of 25/08/2024 by ERIN A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Thank you,good shop

  Review of 18/09/2024, following an experience of 26/08/2024 by FAYE R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Delivery cost & timing are poor.

  Review of 18/09/2024, following an experience of 29/08/2024 by SEAMUS C.

• 5 / 5

  

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  Very good company to deal with and very reliable and there prices are very reasonable compare to other motorfactors they look after the customer

  Review of 18/09/2024, following an experience of 26/08/2024 by DUGGAN J.

• 3 / 5

  

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  The cabin air filter came in wrong model. Other than that the order was okay amd delivery in reasonable time.

  Review of 18/09/2024, following an experience of 26/08/2024 by HARRY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  GOOD.

  Review of 18/09/2024, following an experience of 21/08/2024 by GHENADIE P.

• 4 / 5

  

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  Good selection of car parts but shipping time is a way too long. Sometimes it takes a week for the parts to be shipped after purchase so if somebody needs a car part asap this is not gonna be a good choice. Also paying extra for priority delivery is not fair. Every ordered and paid product should be shipped within 24 hours. I hope mister auto will consider that in the future.

  Review of 18/09/2024, following an experience of 28/08/2024 by PAWEL P.

• 5 / 5

  

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  Excellent seller, very reasonable pricing, fast delivery, fast reply and resolution of queries.

  Review of 17/09/2024, following an experience of 27/08/2024 by PATRICK D.

• 2 / 5

  

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  Not goods I ordered

  Review of 17/09/2024, following an experience of 26/08/2024 by PATRICK B.

• 1 / 5

  

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  Unable to update delivery address, even by the customer service rep.

  Review of 17/09/2024, following an experience of 26/08/2024 by DARIUS P.

• 3 / 5

  

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  Didn't put VAT in invoices

  Review of 17/09/2024, following an experience of 25/08/2024 by EDUARD B.

• 5 / 5

  

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  Easy to find parts in the App

  Review of 17/09/2024, following an experience of 28/08/2024 by TOM R.

• 1 / 5

  

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  I had recommended vehicle in the search bar but the part for the wipers was still the wrong size

  Review of 15/09/2024, following an experience of 22/08/2024 by STEVE G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Top quality and service top marks

  Review of 15/09/2024, following an experience of 24/08/2024 by JAMES P.

• 5 / 5

  

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  Best price

  Review of 15/09/2024, following an experience of 24/08/2024 by GURSKAS E.

• 5 / 5

  

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  All ways great to deal with

  Review of 08/09/2024, following an experience of 25/08/2024 by THOMAS O.

• 5 / 5

  

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  Delivery was very quick. 4 days from france to Ireland. Price was very reasonable. The address form on the website needs work as it wouldn't display my address properly but otherwise, highly recommended

  Review of 08/09/2024, following an experience of 26/08/2024 by SHANE G.

• 5 / 5

  

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  Very happy with my purchase highly recommend you try Mister-Auto if you haven't done so.

  Review of 08/09/2024, following an experience of 24/08/2024 by BOGDAN B.

• 5 / 5

  

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  Great service

  Review of 07/09/2024, following an experience of 22/08/2024 by PETER K.

• 3 / 5

  

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  Good but terrible delivery time, two and a half weeks for me order to turn up.

  Review of 05/09/2024, following an experience of 14/08/2024 by MARTIN M.

• 4 / 5

  

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  I liked the interface of the app. Good discounts and fair price.

  Review of 05/09/2024, following an experience of 22/08/2024 by HAMZA ALI K.

• 5 / 5

  

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  Very good

  Review of 05/09/2024, following an experience of 20/08/2024 by ANTHONY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good price quick delivery right parts

  Review of 04/09/2024, following an experience of 20/08/2024 by PETER O.

• 5 / 5

  

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  Highly recommended. 5*

  Review of 04/09/2024, following an experience of 19/08/2024 by PADRAIG O.

• 3 / 5

  

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  A product arrived with Spanish instruction for use on label no English which caused hesitation for me using the product not knowing proper usage dosage etc. Website said free delivery orders over €79 which was not the case, it was not possible to purchase without incurring delivery charge.

  Review of 04/09/2024, following an experience of 15/08/2024 by DYLAN G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  My order was a little later then I needed and 1 little component was not sent , a small but important sensor, I may chance one more order soon ?

  Review of 03/09/2024, following an experience of 13/08/2024 by JIMMY K.

• 4 / 5

  

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  Part was correct, took a little longer than i had hoped to be delivered. Price was excellent. Mister Auto use DPD who are not a great carrier in terms of speed and quality of tracking updates. I guess that contributes to the cheaper costs. For comparison my local motor factor would have had to order it in next day and it would have cost 100Eur instead of 60Eur. I do like to support local business, but not at that level of markup when they dont have the part in stock.

  Review of 03/09/2024, following an experience of 19/08/2024 by BRIAN M.

• 3 / 5

  

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  Wrong part sent, ordered replacement. Inferior qualitypart sent as replacement.

  Review of 03/09/2024, following an experience of 19/08/2024 by AVA A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great experience, fast shipping and compatibility of parts is a key for me. I had a question and was able to call the number provided and it was knowledgeably answered by support staff.

  Review of 03/09/2024, following an experience of 16/08/2024 by BART P.

• 5 / 5

  

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  Everything OK

  Review of 02/09/2024, following an experience of 19/08/2024 by PIOTR B.

• 5 / 5

  

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  Perfect, fast delivery

  Review of 01/09/2024, following an experience of 12/08/2024 by ATTILA N.

• 5 / 5

  

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  Order was exactly what I ordered and arrived on time

  Review of 01/09/2024, following an experience of 12/08/2024 by ROBERT M.

• 5 / 5

  

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  Thanks.

  Review of 28/08/2024, following an experience of 14/08/2024 by PANGONIS A.

• 5 / 5

  

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  Good deal

  Review of 28/08/2024, following an experience of 12/08/2024 by TOMASZ R.

• 5 / 5

  

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  I try to always buy my parts from Mister Auto. Out of the four main car part sights they are generally the best in price and availability. Delievery is nearly always hassle free

  Review of 25/08/2024, following an experience of 15/05/2024 by ADAM O.

• 5 / 5

  

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  Excellent all round service. Easy to use website. Prompt delivery. Goods exactly as described 👍

  Review of 25/08/2024, following an experience of 11/08/2024 by NOEL M.

• 5 / 5

  

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  I am very happy with Mister-Auto, excellent service.

  Review of 24/08/2024, following an experience of 03/08/2024 by JOZEF P.

• 5 / 5

  

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  fulfilled what they promised

  Review of 24/08/2024, following an experience of 02/08/2024 by CHRISTOPH W.

• 5 / 5

  

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  Absolute pleasure to deal with

  Review of 24/08/2024, following an experience of 01/08/2024 by PAUL B.

• 5 / 5

  

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  very good efficient service, no complaints.

  Review of 24/08/2024, following an experience of 03/08/2024 by PATRICE R.

• 5 / 5

  

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  Very good company,I recommend MisterAuto

  Review of 24/08/2024, following an experience of 01/08/2024 by JACEK B.

• 2 / 5

  

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  parts arrived late, Break Master cylinder was for left hand drive car my car is right hand drive .I had too get a part from a breakers yard.

  Review of 24/08/2024, following an experience of 18/07/2024 by JOSEPH S.

  Answer by mister-auto.ie

  

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  Dear Mr. Smith, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We understand you have had a bad experience using our services, however there might sometimes be obstacles beyond our control, such as a packaging mistake made within the warehouse or simply a misplaced or missing information over the website. If you have supplied it elsewhere like stated above, you can still return it to us and get a full refund for it. Please let us know of your final decision? If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

• 5 / 5

  

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  Very prompt delivery Top quality product from a reputable manufacturer at a very good price. Definitely will buy again from "mister AUTO."

  Review of 17/08/2024, following an experience of 04/08/2024 by TIM C.

• 4 / 5

  

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  Value for money

  Review of 17/08/2024, following an experience of 30/07/2024 by JOHN O.

• 1 / 5

  

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  Only managed to deliver 1 of 4 correctly. 3 of the 4 glow plugs were incorrect.

  Review of 17/08/2024, following an experience of 25/07/2024 by BRIAN W.

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We understand that you have had a bad experience using our services, however sometimes there are obstacles beyond our control such as not predicting a mistake made on the warehouse or product information not being updated on time or being missed by accident. Least we can do is to take them back, issue you with a full refund and eventually create a voucher for future orders. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

• 1 / 5

  

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  Wrong part sent and had to ring about 15 times before I got through to someone. Staff was very ignorant on phone also. Never again...

  Review of 17/08/2024, following an experience of 27/07/2024 by DEANE C.

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We will provide you with a full refund process which will be covered by our team with a prepaid pair of documents. A return slip for your order has been created. You can access it by logging in to your account on the Mister-Auto website, then clicking on the ‘My returns’ section to print the label. Before you send the return parcel, we would ask you to take a photo of the product and of the parcel itself in case the return is damaged to our warehouse. The return label needs to be put inside the box and the prepaid shipping label needs to be stuck on the outside of the box of your order. You can then go to the closest Post Office and leave the package there for DHL who will return the order back to us. To ensure your return is processed correctly please adhere to the following procedures: 1. All parts must be returned in their original packaging undamaged and unmarked. 2. To minimize damage during transportation all items must be placed in an additional larger outer box. Please also make sure that any heavy items are secured within the box so they cannot damage lighter ones or get scratched in transit. It is important to note that once a return slip has been created, the return must be sent back to us within 15 days. Once the parcel has been received by our after sales service, we will proceed with your refund within 14 working days. The money will be reimbursed back to the account you have paid with. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

• 1 / 5

  

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  Should be delivered till 08.08.24. It is 14.08.24, still nothing delivered

  Review of 17/08/2024, following an experience of 02/08/2024 by GENNADY P.

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. According to our sources, it is on its way, however due to the Olympic & Paralympic Games, which took place recently, there were major disruptions to our deliveries, particularly for express shipments. The traffic restrictions and security measures put in place for this event caused delays in the delivery of our orders. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

• 5 / 5

  

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  Great website and parts are great too

  Review of 17/08/2024, following an experience of 28/07/2024 by STEPHEN C.

• 5 / 5

  

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  Great value for money

  Review of 17/08/2024, following an experience of 22/07/2024 by JULIA M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Two times ordering driver side mirror in Ireland and they send me two mirrors driver side for EU,and now I need to do return and just waste my time with printing labels buying new box and on the end I don't have mirror after month

  Review of 17/08/2024, following an experience of 25/07/2024 by ZOE W. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We understand that you have had a bad experience using our services, however sometimes there are obstacles beyond our control such as not predicting a mistake made on the warehouse or product information not being updated on time or being missed by accident. Least we can do is to take the items back, issue you with a full refund and eventually issue a voucher for future orders. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

  Answer by Zoe W

  

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  I understand everybody makes mistake,just I can't understand how is possible to send two times wrong order.And for the first order after receiving I make complain but didn't get answer,then I order next time because I decided to change two of them and I get again same side one just different color

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• 5 / 5

  

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  Great product, fast delivery.

  Review of 17/08/2024, following an experience of 29/07/2024 by KEVIN B.

• 1 / 5

  

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  Ordered 28July, still didn't get my package. Sent two emails asking how much longer I still need to wait, no response.

  Review of 17/08/2024, following an experience of 28/07/2024 by EMMA L. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We would like to inform you that due to the Olympic & Paralympic Games, which took place last month, there were major disruptions to our deliveries, particularly for express shipments as we expected. All the delays affecting the orders are caused by all the Traffic restrictions and Security measures put in place for the event. However, if you don't receive it by the end of this week, please let us know! If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

  Answer by Emma L

  

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  Well, it was obvious that the package won't come until Friday, it's Friday! Tracking number shows the same thing since 2 weeks. I want my refund. Every email sent, gets the automatic answer about nothing. Please can I get my money back.

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• 5 / 5

  

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  Fast order and delivery in time

  Review of 17/08/2024, following an experience of 27/07/2024 by WASSILA A.

• 1 / 5

  

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  Part not for yaris 2015

  Review of 17/08/2024, following an experience of 26/07/2024 by GEDIMINAS B.

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We understand that you have had a bad experience using our services, however sometimes there are obstacles beyond our control such as not predicting a mistake made on the warehouse or product information not being updated on time or being missed by accident. Least we can do is to take the items back, issue you with a full refund and eventually issue a voucher for future orders. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

• 5 / 5

  

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  Lots of time i find parts cheap on this app after the carparts shop says can get from main dealer only.

  Review of 17/08/2024, following an experience of 31/07/2024 by HERCZKU R.

• 5 / 5

  

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  Easy and Pleasant Transaction. Excellent product supplied. Fast dispatch and delivery. Highly Recommended Seller.

  Review of 17/08/2024, following an experience of 28/07/2024 by JOHN N.

• 5 / 5

  

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  Goods arrived intact but took too long to get here

  Review of 12/08/2024, following an experience of 22/07/2024 by FRANK J.

• 5 / 5

  

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  Fast and reliable, no issues so far

  Review of 12/08/2024, following an experience of 25/07/2024 by RAFAL P.

• 5 / 5

  

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  Always delivered in time and value for money

  Review of 12/08/2024, following an experience of 21/07/2024 by MICHAEL F.

• 5 / 5

  

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  All good. Delivery as promised.

  Review of 12/08/2024, following an experience of 22/07/2024 by JACEK Z.

• 5 / 5

  

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  I like buying spare parts in this store, large selection, good quality, thanks

  Review of 12/08/2024, following an experience of 23/07/2024 by POLOZENKO T.

• 5 / 5

  

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  Good

  Review of 12/08/2024, following an experience of 21/07/2024 by JOHN W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  The product had every fitting except the correct one. Have purchased replacement from alternative site.

  Review of 12/08/2024, following an experience of 19/07/2024 by LIAM C.

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. In case of parts not matching, we usually provide the customers with returning/refunding procedures. Please let us know of your final decision. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

• 5 / 5

  

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  Good product

  Review of 12/08/2024, following an experience of 19/07/2024 by KEITH W.

• 5 / 5

  

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  I have been ordering from them for many years,,, and everything is ok,,,, there should be more offers and a wide range of products

  Review of 12/08/2024, following an experience of 19/07/2024 by SAVIN A.

• 5 / 5

  

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  Prices are very good in comparison to other sellers delivery a bit slow but just order a week in advance of doing the job. Its still worth tge buy

  Review of 12/08/2024, following an experience of 19/07/2024 by PATRICK D.

• 5 / 5

  

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  Order on time.all parts fits.

  Review of 09/08/2024, following an experience of 15/07/2024 by VIESTURS G.

• 1 / 5

  

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  Absolutely terrible. Avoid Avoid. Poor quality faulty parts.To much hassle to get any refund.

  Review of 09/08/2024, following an experience of 17/07/2024 by NEIL S. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We understand that you have had a bad experience using our services or products. However, we are trying to provide the best service we can and as of the parts quality, the way you see/accept them is most of the time the way we receive the parts from the actual manufacturer, meaning we cannot interfere. Usually, the level of the quality is based on the price items are listed for. If a part, both good or bad quality has a problem with it, we provide a procedure for either replacement or a refund, based on if that part has been used(mounted) or not. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

• 4 / 5

  

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  Good range os parts but delivery times are not great

  Review of 09/08/2024, following an experience of 17/07/2024 by KEITH G.

• 5 / 5

  

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  Very good value for service items for car.

  Review of 01/08/2024, following an experience of 16/07/2024 by JOHN D.

• 3 / 5

  

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  Delivery took to long.

  Review of 01/08/2024, following an experience of 15/07/2024 by JOSEPH R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Happy with item

  Review of 31/07/2024, following an experience of 16/07/2024 by VELJKO K.

• 5 / 5

  

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  Good products at good price

  Review of 31/07/2024, following an experience of 17/07/2024 by CALLUM T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Unlike a previous order delivery took double the time. Otherwise a perfect transaction.

  Review of 31/07/2024, following an experience of 15/07/2024 by TIM C.

• 5 / 5

  

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  Excellent products at reasonable prices

  Review of 31/07/2024, following an experience of 10/07/2024 by SEAN G.

• 5 / 5

  

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  Fast delivery great service

  Review of 30/07/2024, following an experience of 16/07/2024 by REGINA B.

• 5 / 5

  

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  Very happy with products

  Review of 30/07/2024, following an experience of 11/07/2024 by LINUS E.

• 5 / 5

  

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  Part fitted well and was a very competitive price.

  Review of 30/07/2024, following an experience of 14/07/2024 by BRENDAN O.

• 5 / 5

  

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  Comprehensive parts listing and cataloguing so easy to pick out the correct part. Good range of parts to choose from.

  Review of 30/07/2024, following an experience of 15/07/2024 by JOHN M.

• 5 / 5

  

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  Excellent site.great value on parts

  Review of 29/07/2024, following an experience of 11/07/2024 by PADRAIG R.

• 5 / 5

  

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  Quick delivery ..good quality Great service

  Review of 29/07/2024, following an experience of 09/07/2024 by JEAN-PIERRE S.

• 5 / 5

  

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  Products are good value and good quality. Delivery is also very prompt!

  Review of 29/07/2024, following an experience of 11/07/2024 by FRANK J.

• 5 / 5

  

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  Cheapest price I found and great delivery time

  Review of 29/07/2024, following an experience of 16/07/2024 by ROBBIE P.

• 5 / 5

  

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  Order lots from them.no issues

  Review of 28/07/2024, following an experience of 07/07/2024 by MARK H.

• 5 / 5

  

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  very easy to use

  Review of 28/07/2024, following an experience of 11/07/2024 by ANTHONY K.

• 5 / 5

  

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  Great service

  Review of 28/07/2024, following an experience of 12/07/2024 by PETER A.

• 5 / 5

  

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  Great service

  Review of 28/07/2024, following an experience of 09/07/2024 by JOHN H.

• 4 / 5

  

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  Enough quick this time delyveri

  Review of 28/07/2024, following an experience of 06/07/2024 by GRYBAUSKAS D.

• 5 / 5

  

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  I love this site!

  Review of 28/07/2024, following an experience of 09/07/2024 by GREG B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good value for money and delivery of good quality parts in good time. What's not to like

  Review of 28/07/2024, following an experience of 07/07/2024 by GRAHAM T.

• 3 / 5

  

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  Hi. My only concern is the time that it takes to get my parts delivered. I was supposed to get my parts yesterday (Friday), but now looks like it may be Monday or Tuesday next (4 or 5 days later) before I get my parts. This is just too long. This is on top of that incorrect part was sent in first place over nearly 3 weeks ago, so had to re order. Would have liked correct part to be shipped ASAP. But didn't happen.

  Review of 28/07/2024, following an experience of 10/07/2024 by BRIAN H.

• 5 / 5

  

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  Good reliable service.

  Review of 28/07/2024, following an experience of 08/07/2024 by PADRAIG O.

• 5 / 5

  

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  Love this company cheap and good parts

  Review of 28/07/2024, following an experience of 05/07/2024 by ANTHONY L.

• 5 / 5

  

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  Good prompt service to Ireland

  Review of 28/07/2024, following an experience of 25/06/2024 by NOAH R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service, quick delivery, easy online ordering, perfect result

  Review of 28/07/2024, following an experience of 05/07/2024 by VALERIE K.

• 1 / 5

  

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  I order oil, and I didn't receive ( I Received refound) I order oil filter wrench and I received wrong model wrong size ....

  Review of 28/07/2024, following an experience of 01/07/2024 by FLORIN M.

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. Would you be that kind and let us know what preferences you have as of the wrong Filter wrench? We can either take it and refund it or we can attach a voucher, so you could make a new purchase for the correct one. Please let us know by confirming either. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

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