Customer reviews for motostorm.it

Customer reviews

• 5 / 5

  

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  Una experiencia bastante buena tardo muy poco en llegar,soy de México,super sencillo, seguro vuelvo a comprar con ustedes,lo recomiendo.

  Review of 15/10/2022, following an experience of 25/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Awesome service, fast shipping. Great products! Will definitely buy from here again!

  Review of 15/10/2022, following an experience of 31/08/2022 by A A. *

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• 5 / 5

  

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  Quick response to order and no delay in posting item

  Review of 15/10/2022, following an experience of 10/09/2022 by A A. *

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• 5 / 5

  

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  Very quick shipping once moved outside the warehouse. I understand it takes time to recieve it from the distributors. Haven't had any issues with it, very nice helmet and hope to do more business with MotoStorm.

  Review of 15/10/2022, following an experience of 29/08/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service excellent communication

  Review of 15/10/2022, following an experience of 09/09/2022 by A A. *

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• 5 / 5

  

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  good product and very good service

  Review of 15/10/2022, following an experience of 10/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good Product / Fast delivery

  Review of 13/10/2022, following an experience of 23/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service with fast dispatch and delivery.

  Review of 13/10/2022, following an experience of 19/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Satisfied

  Review of 13/10/2022, following an experience of 23/09/2022 by A A. *

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• 5 / 5

  

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  Alles gut geklappt. Danke. Nur UPS hat sich Zeit gelassen

  Review of 13/10/2022, following an experience of 23/09/2022 by A A. *

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• 5 / 5

  

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  Item description was accurate, the size is perfect, item received 8 days in Australia. Happy customer. I suggest to have cost options for the shipment. Item purchased: Hjc Rpha 11 Bine Helmet Blue

  Review of 13/10/2022, following an experience of 08/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect shipping timing i will always consider your shop before any other thank you

  Review of 13/10/2022, following an experience of 23/09/2022 by A A. *

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• 5 / 5

  

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  Best price for Arai helmets, excellent shop, fast delivery

  Review of 13/10/2022, following an experience of 24/09/2022 by A A. *

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• 5 / 5

  

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  It's shopping from Japan, but it's very speedy and helpful from shipping to receiving the package.

  Review of 13/10/2022, following an experience of 23/09/2022 by A A. *

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• 5 / 5

  

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  Great service!

  Review of 13/10/2022, following an experience of 21/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Ordered givi crash bars for my 2022 versys 1k, shipped to Canada. They shipped after 7 days (exactly the date stated when ordering) it was shipped on a Friday and to my surprise it arrived on Monday (less the 3 days). The best part is, after custom fees and shipping I still saved over 200$ Canadian dollars.

  Review of 13/10/2022, following an experience of 23/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The best e-shop ever, fast and easy

  Review of 13/10/2022, following an experience of 23/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Es kommen noch verzollungskosten dazu, von denen nicht erwähnt wird.

  Review of 13/10/2022, following an experience of 23/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by motostorm.it

  

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  Kunden außerhalb der EU können je nach internationaler Vereinbarung zwischen Ihrem Land und der Europäischen Union Zollgebühren bei der Lieferung unterliegen. In diesem Fall verlangt der Spediteur, dass Sie die Zollgebühren bei Lieferung bezahlen. Wir geben dies auf unserer Website und auch in der Bestätigungs-E-Mail an, die Sie bei der Auftragserteilung erhalten.

• 5 / 5

  

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  Smooth and safe

  Review of 13/10/2022, following an experience of 02/09/2022 by A A. *

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• 5 / 5

  

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  Arrived safe and prompt well done 👍

  Review of 13/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Highly commendable staff responding to my email inquiries. Very fast delivery to the Philippines

  Review of 11/10/2022, following an experience of 23/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  YES、OK

  Review of 11/10/2022, following an experience of 22/09/2022 by A A. *

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• 5 / 5

  

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  Excellent service thanks

  Review of 11/10/2022, following an experience of 22/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great Service and really good to deal with

  Review of 11/10/2022, following an experience of 22/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great selection and prices. Fast delivery to the US within 3 days. Better than shopping here.

  Review of 11/10/2022, following an experience of 22/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  American buyer who was seeking the perfect tail bag for my new Kawasaki. Givi in the US is far more expensive than Europe. Even with the high shipping cost the purchase was still significantly cheaper than ordering from the US site. Shipping was phenomenal. They shipped my order the same day and it arrived from overseas faster than many orders I’ve placed coming from just a state over. Very happy with Motostorm and I will return if they carry other products I want.

  Review of 11/10/2022, following an experience of 22/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Couldn't be more happy with the speed of delivery. Ordered on Wednesday and received it on Monday. Oh yeah, that's from Italy to Australia. The new PUIG screen was a perfect fit and feels much more solid than the factory one.

  Review of 11/10/2022, following an experience of 21/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Excellent order processing

  Review of 11/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Order exactly as stated, very pleased

  Review of 11/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Very bad Ordered 2 item and then receive an email saying : they order the items to the manufacturer so I need to wait 2 weeks for my delivery and then ask them to send me as priority as I need jt and they send it as standard delivery I won’t order again

  Review of 11/10/2022, following an experience of 21/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by motostorm.it

  

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  hello, we shipped only 3 days later than the expected shipment date. Our shipment is already a fast shipping.

• 5 / 5

  

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  Easy to order online. Great price Got what I ordered delivered from Italy to Australia within about 10 days. Awesome effort.

  Review of 11/10/2022, following an experience of 06/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Nice site, great prices, and super fast shipping.

  Review of 11/10/2022, following an experience of 20/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent boots. Mid-width (some may consider narrow). Fit is a little on the small side, I wear a US 10 and the 44 fits real well. Seem very protective, the latch systems is very secure. My second pair of these and I would recommend them!

  Review of 11/10/2022, following an experience of 12/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good shopping its cool thank you

  Review of 11/10/2022, following an experience of 07/09/2022 by A A. *

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• 5 / 5

  

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  1st time buyer . Motostorm didn't disappoint item took 2 weeks to Australia .will be buying more in future. Happy customer.

  Review of 11/10/2022, following an experience of 19/09/2022 by A A. *

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• 5 / 5

  

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  Very satisfied with my orders. Thank you!

  Review of 11/10/2022, following an experience of 21/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Motostorm have been great, delivered quickly and without any damage to goods. I recommend Motostorm for online shopping and delivery. I have to say the quality of the GIVI hand guards was very poor.

  Review of 11/10/2022, following an experience of 19/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Even though I ordered product from the United States and the company is based in Italy, they were very responsive over e mail Ava phone. Excellent customer service!

  Review of 11/10/2022, following an experience of 21/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Good but late delivery

  Review of 11/10/2022, following an experience of 19/09/2022 by A A. *

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• 5 / 5

  

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  Easy website to use, good info on delivery times with updates nearer the delivery day - one order arrived a day early. Parcels well wrapped and in good condition = happy customer. Will definitely use again

  Review of 11/10/2022, following an experience of 02/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I'm very satisfied with my order. The shipping to the US was fast and I got everything on time.

  Review of 11/10/2022, following an experience of 12/09/2022 by A A. *

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• 5 / 5

  

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  I was very pleased with the part that I received and the price.

  Review of 11/10/2022, following an experience of 06/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Awesome company, always selling great products at the right price, and 5 day delivery to Australia. Can't ask for more

  Review of 11/10/2022, following an experience of 19/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I ordered a set of slip ons for my guzzi,they didn’t post them for 3 months

  Review of 10/10/2022, following an experience of 19/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by motostorm.it

  

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  Hello, I just verified and we ship one month than the initial expected date. we informed you about the delay, unfortunately there is a lack of raw materials for the exhausts at the moment.

• 5 / 5

  

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  GOOD PRICE AND SUPER FAST SERVICE I LIVE IN MIAMI FL.. HIGHLY RECOMMENDED…👍🏼🏍👽

  Review of 10/10/2022, following an experience of 21/09/2022 by A A. *

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• 5 / 5

  

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  With a quick response, we were able to receive the product quickly. I would like to use it again if I have a chance. Thank you for this time

  Review of 10/10/2022, following an experience of 20/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Schnelle Lieferung und Die Ware ist top....

  Review of 10/10/2022, following an experience of 19/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good

  Review of 10/10/2022, following an experience of 19/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The item that i ordered arrived faster than i expected. And the item is in very good condition and as the box also.

  Review of 10/10/2022, following an experience of 20/09/2022 by A A. *

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• 5 / 5

  

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  Ordered HJC helmet from dubai UAE and received within 10 days at my home by fedex.trackign details are very clear. no need to go and clear custums fee,everything will be done by fedex. happy shopping. recommended.

  Review of 10/10/2022, following an experience of 21/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Arrived in just 6 days. Shipping is expensive, though. There was no problem with the product, and I was able to make a very good purchase!

  Review of 10/10/2022, following an experience of 20/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Poche informazioni per il ritardo sulla fornitura

  Review of 10/10/2022, following an experience of 21/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Seamless transaction and super fast international shipping to Canada. Great price on the helmet as well. Very happy with my purchase!

  Review of 10/10/2022, following an experience of 20/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Product was perfect, the shipping was late

  Review of 10/10/2022, following an experience of 06/09/2022 by A A. *

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• 5 / 5

  

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  Perfect prices, reliable brands 👍

  Review of 10/10/2022, following an experience of 17/09/2022 by A A. *

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• 5 / 5

  

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  I purchased Dainse leather suit. The size and the quality are good as expected. The price is very reasonable especially when we buy expensive goods without VAT, even if we must pay for the customs fee. Delivery through UPS was also excellent in terms of information update and delivery time. I request Motostorm to include Asian fit helmet in the list which I’m considering to purchase. Thanks,

  Review of 10/10/2022, following an experience of 20/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good product at the right price, and fast delivery, it's perfect

  Review of 07/10/2022, following an experience of 19/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good

  Review of 07/10/2022, following an experience of 10/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast, efficient service in English. Quick shipping to USA, good pricing, just great service overall. I will buy here again. Thanks!

  Review of 07/10/2022, following an experience of 15/08/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Ordered MIVV x5 exhaust for MT09. Install was pretty decent, instructions were updated compared to non English ones. And part camr well packaged and pretty quickly. Very satisfied overall

  Review of 07/10/2022, following an experience of 19/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I'm very satisfied with the purchase and the service

  Review of 07/10/2022, following an experience of 16/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Super!!!!!

  Review of 07/10/2022, following an experience of 20/09/2022 by A A. *

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• 4 / 5

  

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  I was worried about getting the package to far away Asia. But it arrived in about a week with no problems.

  Review of 07/10/2022, following an experience of 19/09/2022 by A A. *

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• 5 / 5

  

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  Everything came in perfect condition. Fit was excellent . I will definitely be buying more for my BMW K1300GT. Thanks 😊

  Review of 07/10/2022, following an experience of 14/09/2022 by A A. *

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• 5 / 5

  

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  smooth transaction not my first order and will not be the last.

  Review of 07/10/2022, following an experience of 16/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast shipping!

  Review of 07/10/2022, following an experience of 19/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Received in good condition. Thanks

  Review of 07/10/2022, following an experience of 14/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  1 week delivery to Australia very good service and price will shop here again

  Review of 07/10/2022, following an experience of 16/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy ordering, prompt service and quick delivery - and a £40 saving on UK price....

  Review of 07/10/2022, following an experience of 17/09/2022 by A A. *

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• 5 / 5

  

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  I was pleasantly surprised to receive my order from Italy to the United States in just 2 days. Packaged very well and exactly what I ordered. If they would have included stickers I would have put them on my panniers to advertise for them.

  Review of 07/10/2022, following an experience of 19/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Made me wait for 2 weeks before the items was shipped out of their store. I was’nt informed that 2 of the items i ordered are for stock replenishment. A little improvement on communication please… Other than that, everything is excellent!!! 👍

  Review of 07/10/2022, following an experience of 19/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I am a US customer, and the transaction with Motostorm was easier and more competitive than my normal US suppliers. Shipping was rather quick, and the website was laid out well

  Review of 07/10/2022, following an experience of 17/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This is my first purchase from Motostorm. I am very impressed with their prices, ease of ordering and quick delivery. I was given exemplary customer service from Andrea when my order was held at customs. Quick response to my emails. Knowledgeable caring professional customer service that ensures I will be ordering from Motostorm in the future. Thank you Motostorm and thank you Andrea

  Review of 07/10/2022, following an experience of 11/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  My purchase from Motostorm was great received the product quickly. The whole process was great!

  Review of 07/10/2022, following an experience of 19/09/2022 by A A. *

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• 2 / 5

  

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  Item not in stock. Excessive delivery time (months).

  Review of 07/10/2022, following an experience of 01/09/2022 by A A. *

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  Answer by motostorm.it

  

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  hello, I'm sorry that there has been a delay, unfortunately in august most of the fabrics close for the summer break. we do our best to inform our customers of this.

• 4 / 5

  

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  todo bien, oso ondo

  Review of 07/10/2022, following an experience of 19/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I haven't received it yet, but I'm looking forward to it.

  Review of 05/10/2022, following an experience of 14/09/2022 by A A. *

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• 5 / 5

  

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  Shipment left on time, packed well, and arrive to me quickly. Have already place another order with them.

  Review of 05/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything went well, thank you!

  Review of 05/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excelente servicio y atención siempre de una forma muy profesional, saludos desde México Juliana.

  Review of 05/10/2022, following an experience of 01/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  First class to Australia, as always..

  Review of 05/10/2022, following an experience of 01/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Un peux long mai c arrivé il faudra faire un peu plus des for

  Review of 05/10/2022, following an experience of 15/09/2022 by A A. *

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• 5 / 5

  

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  I was surprised how fast they shipped and I received my new helmet. Great price, great service. Thank you!

  Review of 05/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great price superfast delivery Great jacket

  Review of 05/10/2022, following an experience of 16/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Item in stock and shipped quickly. Gloves fit great and are well constructed... looking forward to using them!

  Review of 05/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All went smooth

  Review of 05/10/2022, following an experience of 16/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Arrived in 14 days to the USA (Wisconsin) ...... pleased with the speed

  Review of 05/10/2022, following an experience of 06/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service and prices. Polite quick responses to inquiries. Excellent selection of gear!

  Review of 05/10/2022, following an experience of 01/08/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Living in the state I thought my order would take several weeks to arrive. When the package was on my doorstep 5 days after I ordered my confidence in Motostorms amazingness soared. Thanks Motostorm. Love their website and variety of products-the pricing is the cherry on top.

  Review of 05/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very fast shipping

  Review of 05/10/2022, following an experience of 16/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Ordered a jacket , came quickly and with updates , great experience

  Review of 05/10/2022, following an experience of 16/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The helmet I ordered arrived quickly. Everything seemed as expected

  Review of 05/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great fast delivery

  Review of 05/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Transaction was easy and fast. The item was shipped in less than 24 hrs. I will order here again.

  Review of 05/10/2022, following an experience of 16/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  The carrier, UPS, didn't understand Japanese addresses and caused me very much confusion. They claimed my address was a post office box. It is not. It's a physical address in Japan. Yamato Express had no problem with it once they received the package from UPS. So much wasted time trying to contact people to fix a proble that doesn't exist. I'm very dissapointed with them.

  Review of 05/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by motostorm.it

  

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  Hello, I'm very sorry for the inconvenience. If you still need help please write us an e-mail and we will contact the courier.

• 5 / 5

  

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  Excellent service and prompt delivery

  Review of 05/10/2022, following an experience of 31/08/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great shopping experience, quicker than predicted delivery, great item at great price, beating the competition

  Review of 05/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Todo muy bien.

  Review of 05/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It's the best platform for buying all your needs. Shipped fast, less than 5 days to Kuala Lumpur, Malaysia, UPS is the best courier ever. I will return more soon to get my stuffs here at MotoStorm.It Terima kasih daun keladi.

  Review of 05/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Super fast delivery best price :)

  Review of 02/10/2022, following an experience of 14/09/2022 by A A. *

  *Pseudonymized data at the request of the author

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