Customer reviews for motostorm.it

Customer reviews

• 5 / 5

  

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  Todo perfecto

  Review of 27/02/2024, following an experience of 12/02/2024 by MANUEL T.

• 5 / 5

  

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  Was apprehensive about placing an order overseas but ordered on Saturday and had my new boots in the US on Wednesday. Thats fast and saved a lot of money. Will use again for sure.

  Review of 27/02/2024, following an experience of 11/02/2024 by PETER P.

• 5 / 5

  

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  Great service.had a problem with size….I was taken care of and all problems were solved. Real Pro’s Thanks a lot. I will be back

  Review of 27/02/2024, following an experience of 14/02/2024 by BARRY G.

• 5 / 5

  

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  All good, arrived in the scheduled day, excelent price.

  Review of 27/02/2024, following an experience of 11/02/2024 by STOCKARNE B.

• 5 / 5

  

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  Responsive, efficient and reliable. This organization delivered perfectly on my purchase.

  Review of 27/02/2024, following an experience of 13/02/2024 by NED R.

• 5 / 5

  

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  Ordered the GIVI TN2158 crash bars (for 2024 Yamaha tenere700) shipped from Italy for total cost including shipping of $219 USD. These crash bars are listed everywhere else for $340 USD. Saved a lot of money and simply took a bit longer to receive since coming from so far away. (Italy to SE VA, USA). Definitely will shop Motostorm first for motorcycle products before going anywhere else.

  Review of 27/02/2024, following an experience of 13/02/2024 by THOMAS B.

• 5 / 5

  

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  I live in California US, and I received the part I ordered in great shape and in 4 days from time I placed order. very happy and ordering more now. Thank You

  Review of 27/02/2024, following an experience of 09/02/2024 by TIM R.

• 4 / 5

  

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  On Friday evening, I placed an order with your store. However, early on Saturday morning, I realized that I needed to cancel this order. Unfortunately, I couldn’t do this through your website, which led me to send an email requesting the cancellation. To my disappointment, the item was shipped a few hours after I sent the email, as I was informed by a notification from UPS. As a result, I had to cancel the item when it was already in transit, but I was still responsible for the shipping costs. I want to highlight the importance of a more user-friendly and accessible cancellation process on your website. This would make it easier for your customers to make changes to their orders in a more efficient and cost-effective manner. Best regards Katarina

  Review of 27/02/2024, following an experience of 10/02/2024 by KATARINA S.

• 5 / 5

  

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  First time using Motostorm. From start to package being delivered, was a no hassle sale. I will definitely order from Motostorm again. Thanks guys and girls.

  Review of 27/02/2024, following an experience of 09/02/2024 by JIM S.

• 5 / 5

  

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  alles bestens, schnelle Lieferung, sehr zu empfehlen

  Review of 27/02/2024, following an experience of 10/02/2024 by PETER S.

• 5 / 5

  

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  Arrived super Fast to the United States.... Awesome

  Review of 27/02/2024, following an experience of 11/02/2024 by JOSEPH A.

• 5 / 5

  

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  On time

  Review of 27/02/2024, following an experience of 11/02/2024 by LENARDS O.

• 5 / 5

  

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  Super fast shipping, great product!

  Review of 27/02/2024, following an experience of 12/02/2024 by GIDEON H.

• 5 / 5

  

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  Incredible turnaround, start to finish!

  Review of 27/02/2024, following an experience of 12/02/2024 by STEVE O.

• 5 / 5

  

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  Excellent price! Received purchase in U.S. within 3 days by FedEx.

  Review of 27/02/2024, following an experience of 14/02/2024 by HOWARD K.

• 5 / 5

  

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  All good 👍👍👍

  Review of 27/02/2024, following an experience of 09/02/2024 by SERGEY K.

• 5 / 5

  

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  配送が迅速で包装もしっかりとして 大変満足です。

  Review of 27/02/2024, following an experience of 11/02/2024 by KŌ T.

• 5 / 5

  

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  The purchasing process was simple, shipping was quick and my new Premier Helmet is just what I was looking for. I am a repeat customer and will purchase again from MotoStorm

  Review of 27/02/2024, following an experience of 13/02/2024 by TIMOTHY T.

• 5 / 5

  

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  Super quick shipping!

  Review of 27/02/2024, following an experience of 13/02/2024 by DIRK H.

• 5 / 5

  

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  Ware wie beschrieben. Schnelle Lieferung

  Review of 27/02/2024, following an experience of 13/02/2024 by BEATRIX L.

• 5 / 5

  

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  Very rapid delivery from Italy to Australia. Delighted with purchase.

  Review of 27/02/2024, following an experience of 11/02/2024 by STEPHEN L.

• 5 / 5

  

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  already my 2nd order at Motostorm.it. Good communication (Order confirmation; Shipping Info; tracking Number, ...the lot), quick shipping, very professional and good seller.

  Review of 27/02/2024, following an experience of 07/02/2024 by JAN K.

• 5 / 5

  

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  I appreciate your quick delivery and appropriate packing!

  Review of 27/02/2024, following an experience of 07/02/2024 by MIKIHITO T.

• 5 / 5

  

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  Great but shipping a lil pricey

  Review of 27/02/2024, following an experience of 29/01/2024 by HUSSAIN A.

• 1 / 5

  

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  La entrega del pedido estaba prevista en 15 días y ha tardado 2 meses en llegarme. Por parte de Motosotrm no he tenido ninguna información al respecto. Tuve que contactar con atención al cliente y se limitaron a decirme que tenía retraso.

  Review of 27/02/2024, following an experience of 23/01/2024 by CARMEN B.

  Answer by motostorm.it

  

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  Estimado señor, gracias por compartir sus comentarios. Lamentamos el retraso que tuvimos con la entrega. El artículo que compró se retrasó debido a la producción y lamentablemente no pudimos enviarlo antes. Le enviamos un aviso a su correo electrónico en diciembre informándole del retraso.

• 5 / 5

  

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  I am very pleased of Andreea and Motostorm to deliver the high quality of purchased products. T-shirts Motostorm are of good quality, well designed on my body, the entire pairs of socks suits me and the wind stoper from Klim is amasing. The only issue I have is regarding the Klim gloves that weren't available even I tried to get them twice. So it delayed quite long the delivery.

  Review of 27/02/2024, following an experience of 06/02/2024 by CORNEL D.

• 5 / 5

  

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  Web platform and billing was easy to use. Internation shipping (US, California) went as planned, and on time. Overall great experience. Purchased exactly what I was looking for.

  Review of 27/02/2024, following an experience of 09/02/2024 by JASON C.

• 4 / 5

  

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  service and connection with agent good comunication product works and fits nicely it took some time to recieve it yet i can understand what happend once order was shipped it came on good time thanks good product sincerly Don.

  Review of 27/02/2024, following an experience of 08/02/2024 by PETER R. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I can only rate this order 3 of 5 star due to package being delivered damaged and missing an item. I can't tell if this is Motostorm's fault or the carrier but I've sent a message to Motorstorm to see if the missing item will be replaced. The communication was excellent and shipping pretty fast. If I can, I will edit this after I find out if Motostorm will make good on the missing item.

  Review of 27/02/2024, following an experience of 05/02/2024 by DAVID P.

• 5 / 5

  

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  Fantastic!! My second order and it was as good as the last time!! SUPER-fast shipping to the U.S.!! THANKS!!!

  Review of 27/02/2024, following an experience of 08/02/2024 by CRAIG S.

• 5 / 5

  

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  Best prices. Super fast delivery!

  Review of 27/02/2024, following an experience of 29/01/2024 by ENRIQUE M.

• 5 / 5

  

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  Excellent seller! I looked all over the internet for the Alpinestars Rover Overland backpack in stock. Pretty much everyone was either out of stock, or they had the item listed incorrectly. I ordered one from another seller and got the Rover Multi instead. Motosorm had the item in stock, at a great price, and shipped it stupid fast. I received my backpack less than a week later all the way from Italy to the US. Great experience with these folks.

  Review of 27/02/2024, following an experience of 08/02/2024 by JOHN A.

• 5 / 5

  

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  As always, my orders come in on time and safely packaged thanks to the team in motostorm.it. I have been purchased all my motorcycle gear from this store because they have the best prices and availability. They also have good customer support. I recommend this store for anyone looking to purchase anything motorcycle related.

  Review of 27/02/2024, following an experience of 09/02/2024 by MARK A.

• 5 / 5

  

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  Excellent

  Review of 27/02/2024, following an experience of 09/02/2024 by VIPIN B.

• 5 / 5

  

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  Shipping was faster than expected! Everything was perfect! Thanks alot!

  Review of 27/02/2024, following an experience of 08/02/2024 by THIEMO J.

• 5 / 5

  

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  fast and good price

  Review of 27/02/2024, following an experience of 08/02/2024 by RUPERT H.

• 5 / 5

  

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  Everything went fine. Got all I ordered and quite fast. Thanks

  Review of 27/02/2024, following an experience of 07/02/2024 by THOMAS B.

• 5 / 5

  

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  Super rapide produit impec

  Review of 27/02/2024, following an experience of 08/02/2024 by VINCENT J.

• 5 / 5

  

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  Super fast shipping. No issues.

  Review of 27/02/2024, following an experience of 08/02/2024 by ENRIQUE M.

• 5 / 5

  

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  MotoStorm has the best price and delivery Great place to shop!

  Review of 27/02/2024, following an experience of 08/02/2024 by JEFFREY F.

• 5 / 5

  

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  Perfect attention Very satisfied with Motostorm

  Review of 27/02/2024, following an experience of 19/01/2024 by IAGO M.

• 5 / 5

  

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  Everything is perfect! The delivery was delayed for reasons beyond MOTOSTORM's control. I was informed about it.

  Review of 27/02/2024, following an experience of 08/02/2024 by MORGAN L.

• 5 / 5

  

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  Much easier and FASTER than I imagined. Ordered on Feb 7 and delivered morning of Feb 9th in NEW YORK. That's as fast as Amazon Prime! great pricing and item arrived well packed and in perfect condition.

  Review of 27/02/2024, following an experience of 08/02/2024 by ELLIOT H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great

  Review of 21/02/2024, following an experience of 05/02/2024 by JON H.

• 5 / 5

  

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  Très rapide bien emballé, top

  Review of 21/02/2024, following an experience of 03/02/2024 by MATTHIEU C.

• 5 / 5

  

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  I ordered it from Japan and it arrived in less than a week. I would like to order again.

  Review of 21/02/2024, following an experience of 05/02/2024 by KATSUMASA N.

• 5 / 5

  

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  Alles top!

  Review of 21/02/2024, following an experience of 06/02/2024 by STEFAN B.

• 5 / 5

  

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  Fast shipping, great price!!

  Review of 21/02/2024, following an experience of 05/02/2024 by JOHN B.

• 5 / 5

  

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  Product arrived quickly, much faster than OEM in Italy!

  Review of 21/02/2024, following an experience of 01/02/2024 by CHRISTOPHER A.

• 5 / 5

  

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  The product arrived quickly. thank you

  Review of 21/02/2024, following an experience of 01/02/2024 by MASASHI M.

• 5 / 5

  

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  I love this site the prices are super low fast shipping great deals I recommend it

  Review of 21/02/2024, following an experience of 06/02/2024 by OLIVER S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The process from ordering to shipping was very quick, and there were no scratches or damages on the product, so I'm very satisfied. thank you very much.

  Review of 21/02/2024, following an experience of 02/02/2024 by YUJI N.

• 5 / 5

  

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  Super Qualität, sehr schneller Versand. Immer wieder gerne

  Review of 21/02/2024, following an experience of 07/02/2024 by SELINA D.

• 5 / 5

  

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  Item as described Great price fast shipping!

  Review of 21/02/2024, following an experience of 29/01/2024 by BEN B.

• 1 / 5

  

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  Very Disappointed in service, poor communication, extra long waiting time for order due to the item not being available in stock, extra long time waiting on response to email?

  Review of 21/02/2024, following an experience of 01/02/2024 by JOHN%20 K.

  Answer by motostorm.it

  

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  We are truly sorry for the inconvenience caused. The item was not in stock and due to heavy demand it was not immediately available. You sent the email on January the 31st and we responded the 2nd of February once we reached the email. We welcome our customers to also call us in case they need clarification on any matter. We are open from Monday to Friday 9/19.30 Rome time.

• 5 / 5

  

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  Excellent service

  Review of 21/02/2024, following an experience of 05/02/2024 by JONATHAN A.

• 5 / 5

  

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  The service from Motostorm was excellent. No delY in shipping at all and my goods arrived when they said they would. Great products too.

  Review of 21/02/2024, following an experience of 05/02/2024 by CARL W.

• 5 / 5

  

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  It arrived in Japan in 6 days. I'm glad I bought the product and the packaging was good.

  Review of 21/02/2024, following an experience of 03/02/2024 by HIROYUKI A.

• 5 / 5

  

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  I easily found what I was looking for, details and description were organized well. Once my order was placed, I received my helmet sooner than expected. I will be buying from them again

  Review of 21/02/2024, following an experience of 21/11/2023 by KEN J.

• 5 / 5

  

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  Lagerstatus korrekt, sehr schnelle Lieferunh.

  Review of 21/02/2024, following an experience of 02/02/2024 by THOMAS S.

• 5 / 5

  

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  Great product, fast shipping to Canada

  Review of 21/02/2024, following an experience of 06/02/2024 by FRANCOIS A.

• 4 / 5

  

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  I bought Garnae boots and the price was good. They were delayed 6 days, I guess because they weren't in stock. Once they were l, they made it from Italy to the States in 2 days.

  Review of 21/02/2024, following an experience of 05/02/2024 by STEVEN M.

• 5 / 5

  

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  Excellent as always. Web page very easy to navigate, excellent products, service and delivery.

  Review of 21/02/2024, following an experience of 22/01/2024 by ANTONIO B.

• 4 / 5

  

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  Everything o.k., only delivery took a few days longer than expected.

  Review of 21/02/2024, following an experience of 01/02/2024 by LEON A.

• 5 / 5

  

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  The jacket corresponds to the description. Fast delivery.

  Review of 21/02/2024, following an experience of 06/02/2024 by ANDRE H.

• 5 / 5

  

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  Looking good so far, have not installed it yet.

  Review of 21/02/2024, following an experience of 23/01/2024 by ROBERT H.

• 5 / 5

  

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  Fast shipping and perfect product.

  Review of 21/02/2024, following an experience of 05/02/2024 by MARK P.

• 5 / 5

  

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  Good item and fast delivery

  Review of 21/02/2024, following an experience of 05/02/2024 by KENNETH J.

• 5 / 5

  

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  Outstanding service!

  Review of 19/02/2024, following an experience of 29/01/2024 by SEAN W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Purchase price was good though I’d be unlikely to repeat purchase as I was charged import duty on entry to Australia which pushed the item upto Australian purchase price or close to. Given the waiting time of transaction it was a rather frustrating purchase. However this was not Motostorm’s doing.

  Review of 19/02/2024, following an experience of 30/01/2024 by RODNEY L.

• 5 / 5

  

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  Super fast shipping to Switzerland, wow I'm impressed! Very nice robust jacket. I am 183cm tall, weigh 72 kg and ordered size M. The jacket fits like a glove. I would be happy to order again.

  Review of 19/02/2024, following an experience of 29/01/2024 by MARC P.

• 5 / 5

  

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  Delivery was fast.

  Review of 19/02/2024, following an experience of 30/01/2024 by SHIGEHARU I.

• 5 / 5

  

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  The delivery was very fast unfortunately my item was unavailable but they emailed me and suggested alternatives and my total experience with the shop is great

  Review of 19/02/2024, following an experience of 31/01/2024 by JOEL P.

• 5 / 5

  

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  Muy buena compra, el pedido ha llegado al tiempo que dicen, el embalaje súper bien protegido, en general buena experiencia en la compra.

  Review of 19/02/2024, following an experience of 31/01/2024 by ARISTIDES S.

• 4 / 5

  

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  Delivery very fast. Only waiting for stock takes long time. Makesure to ask first before buying. Eventho i waited for a month. Im satistfied with my purchases. Thankyou

  Review of 19/02/2024, following an experience of 30/01/2024 by HAZWAN D.

• 5 / 5

  

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  Perfect

  Review of 19/02/2024, following an experience of 30/01/2024 by EMMA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Outstanding best gear at the Best price with the Best SERVICE wow Pottzman Australia

  Review of 19/02/2024, following an experience of 30/01/2024 by ANTHONY P.

• 2 / 5

  

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  注文後に同じ製品が値下げされていた。 注文後に出荷予定日が遅くなった。 出荷が遅れたことをメールしたが、出荷後にメールの返信が来たので対応が遅いと思った。 ただ、注文通りの製品が間違いなく届いたので、その点だけは評価できる。

  Review of 19/02/2024, following an experience of 29/01/2024 by KOJI T.

  Answer by motostorm.it

  

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  ご不便をおかけして誠に申し訳ございません。 配達業者が遅れたために遅れが生じました。 ご注文後にプロモーションのため価格が変更されました。

• 5 / 5

  

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  Amazing. Shipped and. Received quickly

  Review of 19/02/2024, following an experience of 31/01/2024 by KERRIE N.

• 5 / 5

  

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  Great company to purchase motorcycle gear from. Rear lights for the helmet is outstanding.

  Review of 19/02/2024, following an experience of 30/11/2023 by CLARENCE S.

• 5 / 5

  

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  Best Gear Fast shipping by Good Honest people.

  Review of 19/02/2024, following an experience of 30/01/2024 by DAVIDE V.

• 5 / 5

  

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  Service très rapide même si je suis au Québec (Canada).

  Review of 19/02/2024, following an experience of 30/01/2024 by FRANCIS P.

• 4 / 5

  

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  Nice material good colour & comfortable thank you very much

  Review of 19/02/2024, following an experience of 31/01/2024 by SAIF M.

• 5 / 5

  

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  Top!

  Review of 15/02/2024, following an experience of 29/01/2024 by BEAT V.

• 5 / 5

  

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  I ordered a Klim AI-1 Rally Airbag Vest from Motostorm.it, Transaction was very Smooth! A Very Satisfied Customer 😌 🌟 🤩 ⭐️ 🌠

  Review of 15/02/2024, following an experience of 29/01/2024 by LINO A.

• 5 / 5

  

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  Order was correct and arrived in perfect condition. Shipping was fast. Thank you

  Review of 15/02/2024, following an experience of 29/01/2024 by CORY C.

• 5 / 5

  

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  Top service

  Review of 15/02/2024, following an experience of 29/01/2024 by PAUL J.

• 5 / 5

  

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  Great pricing, fast shipping. Couldn’t ask for more

  Review of 15/02/2024, following an experience of 27/01/2024 by STEVEN A.

• 5 / 5

  

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  I don't think I have ever found a part cheaper than listed on Motostorm. You may have to a little research yourself on part fitment from time to time. I have made multiple purchases and usually receive stateside within a week unless posted otherwise.

  Review of 15/02/2024, following an experience of 20/10/2023 by MIA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Items received as described. I live in the States and can’t believe how fast items are received! Great job everyone. I highly recommend ordering from Motostorm!

  Review of 15/02/2024, following an experience of 26/01/2024 by PETER S.

• 5 / 5

  

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  great customer service

  Review of 15/02/2024, following an experience of 26/01/2024 by RON N.

• 1 / 5

  

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  The reviews are right.. “ships in 7 days” doesn’t mean the stock is at Motostorm, the one i ordered wasn’t so then got cancelled. I chose a diff color helmet that was “in stock” which still had to be ordered from supplier. I ordered my helmet on 29/12 and it finally arrived on 31 Jan. PLUS i had to pay 46 GBP if duty on a 161 GBP helmet. Overall. Extremely poor experience and would recommend to avoid. Adding duty and the hassle i could have purchased in local bike shop for same price it’s friendly service.

  Review of 15/02/2024, following an experience of 22/01/2024 by DARON L.

  Answer by motostorm.it

  

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  We are truly sorry for the inconvenience caused. The helmet you originally purchased was not available as it was on production and given the fact you ordered on December the 29th when companies were closed for Christmas holidays and they opened the second week of January, we were not able to ship sooner. Given the delay we offered an alternative with models we had in stock and some available to order. On January the 16th we modified the order as requested and shipped the order as soon as possible. As for import duties, those are indicated before the order is placed in the cart - once the UK is selected as destination country. These are requested since 2021 when Brexit was finalized.

• 5 / 5

  

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  Very happy with the product! Reasonable price, lightening fast delivery!!

  Review of 15/02/2024, following an experience of 29/01/2024 by MARKUS P.

• 5 / 5

  

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  Thank you for a super fast delivery time and I love my heated socks & leggings, sizes are perfect.

  Review of 15/02/2024, following an experience of 29/01/2024 by MARY J.

• 5 / 5

  

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  Thanks, item as described, and the only place that could get me the part I wanted.

  Review of 12/02/2024, following an experience of 24/01/2024 by JOHN K.

• 5 / 5

  

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  It was easy to find the helmet I wanted to buy - great price & fast shipping to Texas. I sent the site link to my friends that ride.

  Review of 12/02/2024, following an experience of 23/01/2024 by CONRAD H.

• 5 / 5

  

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  super sound

  Review of 12/02/2024, following an experience of 25/01/2024 by JOZEF M.

• 5 / 5

  

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  Very fast service! Excellent product! Thank you

  Review of 12/02/2024, following an experience of 24/01/2024 by LECH L.

• 5 / 5

  

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  Good communication and fast shipping.

  Review of 12/02/2024, following an experience of 25/01/2024 by FRED R.

• 4 / 5

  

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  Good service overall, delay was not really their fault but was also not communicated. Item exactly as ordered, well packaged for transport

  Review of 12/02/2024, following an experience of 23/01/2024 by JOHN A.

  Answer by motostorm.it

  

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  Hello, thanking you for your order. We are sorry for the delay which can be caused by restocking. We are happy to hear that you are satisfied with your goods.

Reviews displayed in chronological order