Customer reviews for motostorm.it

Customer reviews

• 5 / 5

  

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  I would use motostorm without hesitation,very happy,Phil Australia.

  Review of 25/09/2024, following an experience of 05/09/2024 by PHIL H.

• 5 / 5

  

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  No fuss and very reliable when it comes to motorcycle parts. Items are always successfully delivered to the Philippines.

  Review of 25/09/2024, following an experience of 05/09/2024 by DANIEL S.

• 5 / 5

  

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  Top 👌👌👌

  Review of 25/09/2024, following an experience of 04/09/2024 by MATHIEU M.

• 5 / 5

  

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  Best customer service, lowest prices and fast postage

  Review of 25/09/2024, following an experience of 05/09/2024 by MAZDAK Z.

• 4 / 5

  

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  Prices are great and shipping is fast once they ship the item. But processing took a while longer than projected. Overall, a good experience and saved quite a bit of money than ordering in the US. Worth it if you're not in a hurry.

  Review of 25/09/2024, following an experience of 22/08/2024 by CHI-HO L.

• 5 / 5

  

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  Order came fast and good prices. Definitely buying more once some new stock are available

  Review of 25/09/2024, following an experience of 06/09/2024 by MATT D.

• 5 / 5

  

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  Very fast shipping and good price, thanks 👍🏻

  Review of 21/09/2024, following an experience of 03/09/2024 by ERIC A.

• 5 / 5

  

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  Fast shipping A+ experience

  Review of 21/09/2024, following an experience of 02/09/2024 by NEOPHYTOS M.

• 5 / 5

  

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  excellent service!!! Well done!!!

  Review of 21/09/2024, following an experience of 02/09/2024 by NIKOS F.

• 5 / 5

  

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  Muy buena experiencia ya hice otro pedido espero me ayuden a que llegue igual de pronto, les mando el número de pedido. Número de pedido #659013

  Review of 21/09/2024, following an experience of 03/09/2024 by BRENDA G.

• 5 / 5

  

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  ヘルメット届きました 注文 #647652 本日、NEXX ヘルメット到着しました。 7/24日購入してメーカーから仕入れ時間がかかりましたが、USP発送9/4日から本日9/7日到着驚きの速さでした。 ありがとうございます。

  Review of 21/09/2024, following an experience of 03/09/2024 by MIKAMI G.

• 5 / 5

  

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  Excellent all around. Super fast delivery. My second purchase on motostorm.

  Review of 21/09/2024, following an experience of 03/09/2024 by ERIC S.

• 5 / 5

  

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  Ho ordinato mio casco dalla Svizzera e è arrivato poco giorni dopo. Loro sono proprio veloci 👍🏻

  Review of 21/09/2024, following an experience of 04/09/2024 by FABIO S.

• 5 / 5

  

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  Package arrived well protected and one time. Products as ordered. Very good supplier. Thank you. Consequently more orders will come from me..

  Review of 21/09/2024, following an experience of 02/09/2024 by STAVROS G.

• 5 / 5

  

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  Awesome service

  Review of 21/09/2024, following an experience of 03/09/2024 by ALEJANDRO T.

• 5 / 5

  

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  EXCELLENT SERVICE AND EXCELLENT PRICES WITH A GREAT SELECTION OF PRODUCTS

  Review of 21/09/2024, following an experience of 04/09/2024 by DAVID B.

• 5 / 5

  

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  Givi racks fit perfectly on my 2005 R1200GS! Well made!

  Review of 21/09/2024, following an experience of 02/09/2024 by BILL W.

• 5 / 5

  

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  The prices, shipping, best place to get your gear

  Review of 21/09/2024, following an experience of 02/09/2024 by JEFF C.

• 5 / 5

  

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  Excellent transaction. My order arrived very quickly and in perfect condition.

  Review of 21/09/2024, following an experience of 02/09/2024 by NEIL E.

• 5 / 5

  

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  Good

  Review of 21/09/2024, following an experience of 02/09/2024 by TAKAFUMI I.

• 5 / 5

  

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  I purchased a MIVV exhaust from MotoStorm, and am very, very happy with the service. The price was reasonable, it was delivered quickly to the US, and in great shape.

  Review of 21/09/2024, following an experience of 30/08/2024 by ANDREW N.

• 1 / 5

  

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  Cela fait maintenant 1 semaine que j'attends mon colis de UPS. Je les appelle chaque hours environ 4 fois et à chaque fois, ils me disent une autre histoire alors qu'ils lisent un suivi. Je pense que je ne recevrai jamais mon casque à moins d'aller le chercher à leur dépôt à 1h30 de chez moi. Ce service est absolument scandaleux. Je vous conseille de virer UPS dans les plus brefs délais car ce sont tout simplement des incapables et menteurs. Je vous demande de les appeler afin de régler ce problème dans les plus brefs délais. Merci par avance. Salutations

  Review of 21/09/2024, following an experience of 29/08/2024 by CHRISTIAN F.

  Answer by motostorm.it

  

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  Bonjour, nous sommes désolès pour les problèmes rencontrés avec UPS lors de votre livraison en Suisse. Nous les avons sollicité et ils nous confirment vous avoir envoyè une adresse à un point relais près de chez vous pour aller retirer le colis à votre convénience. Nous sommes heureux de constater que le colis a bien été livrè hier. en cas de future commande, vous pouvez préciser dans les notes de la commande si vous avez une préfèrence par rapport au choix du transporteur.

• 5 / 5

  

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  1週間で届きました。良い買い物ができた。

  Review of 21/09/2024, following an experience of 17/08/2024 by YASUHIRO K.

• 5 / 5

  

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  It is the most comfortable helmet I have ever had. the service was quick and will purchase through this website again.

  Review of 21/09/2024, following an experience of 30/08/2024 by LESLEY C.

• 5 / 5

  

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  Prices are competitive and shipping charges are reasonable. Item ordered was delivered quickly and was packaged very well. Overall a highly recommended online seller, will definitely order again!

  Review of 21/09/2024, following an experience of 29/08/2024 by CHARLO Z.

• 5 / 5

  

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  The whole process was easy, purchasing, processing the repayments, and then receiving the product in an amazing time frame would recommend Motostorm to others and my future purchases

  Review of 21/09/2024, following an experience of 02/09/2024 by BRADLEY C.

• 5 / 5

  

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  Straight forward & best prices!

  Review of 17/09/2024, following an experience of 29/08/2024 by NESTOR T.

• 5 / 5

  

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  Arrived earlier than expected. Package arrived without damage. But expect hefty shipping fees as they make it a priority.

  Review of 17/09/2024, following an experience of 30/08/2024 by JOHN M.

• 5 / 5

  

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  Order from them all the time, quick delivery, easy returns. Highly recommend

  Review of 17/09/2024, following an experience of 20/08/2024 by NIKOLAJS T.

• 1 / 5

  

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  Motostorm lie about the date delivery. Instead of few day I received it after 1 months during I’m in vacation bad experience

  Review of 17/09/2024, following an experience of 28/08/2024 by MAVERICK H.

  Answer by motostorm.it

  

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  Hello, we are very sorry to hear you are not satisifed with your experience. Unfortunately there have been some delays in deliveries and we were not able to respect the shipping date. However, we made sure you were informed of this by sending you a shipping delay notice via email. We sincerely apologize for the inconveniences this has caused you.

• 5 / 5

  

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  I purchased Rizoma license plate relocator parts for a Ducati Monster+ from the USA on Aug 8. Website was professional and easy to use. All through the ordering process, it showed me all the relevant information from start to shipping. Received my order today via FedEx (one day early!!) neatly packaged with quality Rizoma parts. I would defiantly use Motostorm again, a no worry purchase from overseas.

  Review of 17/09/2024, following an experience of 28/08/2024 by JEROME P.

• 5 / 5

  

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  Exhaust sounds amazing, the product is great came undamaged and delivered a week earlier then said.

  Review of 17/09/2024, following an experience of 23/08/2024 by JAY D.

• 5 / 5

  

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  My first order with Motostorm and it was ALL GOOD! I purchased a ABUS mtn. bike helmet and it arrived in perfect condition...it was a good price to pay and I received it incredibly fast out here in L.A., California....SPOT ON!

  Review of 17/09/2024, following an experience of 24/08/2024 by CARL W.

• 5 / 5

  

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  Great customer service. Fast shipping. They had the helmet I was looking for in stock that I could not find anywhere else.

  Review of 17/09/2024, following an experience of 30/08/2024 by GARY P.

• 5 / 5

  

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  Recieved exactly as ordered. Love that you use Fed Ex and provide tracking. Great price and will use Motostorm again.

  Review of 17/09/2024, following an experience of 29/08/2024 by BURL D.

• 5 / 5

  

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  Vast choice of top name (and some obscure) motorcycle brands. Excellent prices, usually a coupon or two to apply and save more, then add astonishingly fast and easy delivery from Europe to US. There is the slight risk of customs adding taxes but usually the prices still make the purchase worth the risk (i.e. even if they add tax, still cheaper than the major US online businesses). Only downside is trusting "standardized" sizing, no "trying it on". Has worked out pretty well for me so far.

  Review of 17/09/2024, following an experience of 30/08/2024 by JULIAN H.

• 5 / 5

  

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  Excellent customer service from your sales team

  Review of 17/09/2024, following an experience of 28/08/2024 by GARY M.

• 5 / 5

  

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  Easy ordering process, had exactly what I wanted and could not get in Australia. It was delivered to my door within 6 days - Italy to Australia - CRAZY GOOD!

  Review of 17/09/2024, following an experience of 21/08/2024 by JEREMY L.

• 5 / 5

  

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  Fast, courteous, new products at low prices, I'm satisfied.

  Review of 17/09/2024, following an experience of 29/08/2024 by EIICHI M.

• 5 / 5

  

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  This was my first time using Motostorm and my experience was great! I was particularly happy with the price compared to buying retail in Australia I saved $500. The shipping time was very impressive in receiving my item in just under a week from Italy to Australia. We can’t get a package from east coast to west coast in under 2 weeks. My helmet was well packaged and is an item I would buy again due to how comfortable it is and the noise reduction is great. Overall I will be sharing this online store with my mates. Thank you Motostorm

  Review of 17/09/2024, following an experience of 16/08/2024 by CASEY B.

• 5 / 5

  

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  My order was running late. So, I emailed a question about when they would ship. They promptly responded and let me know that their order was delayed. They shipped them as soon as possible and I received them 4 days later. Thank you

  Review of 14/09/2024, following an experience of 27/08/2024 by SAMUEL D.

• 5 / 5

  

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  Great customer service and best prices!

  Review of 14/09/2024, following an experience of 27/08/2024 by OMAR S.

• 5 / 5

  

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  Great shipping time and quality of product was very good. Even whilst delivering to the U.S.

  Review of 14/09/2024, following an experience of 27/08/2024 by MATTHEW F.

• 4 / 5

  

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  Personally, I still trust in using the service

  Review of 14/09/2024, following an experience of 28/08/2024 by EVIE J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  super

  Review of 14/09/2024, following an experience of 28/08/2024 by CHRISTIAN F.

• 5 / 5

  

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  This transaction was executed in a timely and professional maner and I am very pleased that I chose this outlet to do business with. No problems at all and super fast shipping.

  Review of 14/09/2024, following an experience of 28/08/2024 by KEVIN B.

• 4 / 5

  

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  Commande reculée reçu rapidement et de bonne qualité par contre je n'ai pas reçu la couleur exacte au niveau du carbone comme sur l'image de commande. Le produit me convient quand même.

  Review of 14/09/2024, following an experience of 28/08/2024 by TONY C.

• 5 / 5

  

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  Very good trusty shop

  Review of 14/09/2024, following an experience of 26/08/2024 by JEAN-LOUIS C.

• 5 / 5

  

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  I ordered a Rukka jacket from Canada. The whole process was spotless. I received the jacket within a week, I couldn’t believe it!

  Review of 14/09/2024, following an experience of 26/08/2024 by PIERRE-PAUL B.

• 5 / 5

  

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  100% Satisfied. Great services (Fast shipping). This is my first time purchase. I ordered my pants on 08/26/2024 and received it on (08/28/2024). Awesome shipping. Well done Motostorm and thank you!

  Review of 14/09/2024, following an experience of 26/08/2024 by ALIA H.

• 5 / 5

  

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  Hi Very happy with the product At my door in 2 days from italy to quebec canada is impressive.. .. Thanks 👍👍👍👍

  Review of 14/09/2024, following an experience of 26/08/2024 by SIMON S.

• 5 / 5

  

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  ....

  Review of 14/09/2024, following an experience of 22/08/2024 by URSUT F.

• 5 / 5

  

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  Fast shipping, love my product

  Review of 14/09/2024, following an experience of 24/08/2024 by KATRINA M.

• 5 / 5

  

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  Excellent service

  Review of 14/09/2024, following an experience of 26/08/2024 by LEE C.

• 5 / 5

  

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  I ordered the touring boots and I received them very quickly, thank you. The boots are amazing, comfortable and fit me well. I will be shopping here more frequently in the future ! 😁

  Review of 14/09/2024, following an experience of 26/08/2024 by ALEXANDER T.

• 5 / 5

  

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  Great product availability

  Review of 14/09/2024, following an experience of 12/06/2024 by JEFFREY M.

• 5 / 5

  

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  i received my order quick !! Geat place to shop online :)

  Review of 14/09/2024, following an experience of 26/08/2024 by JOSE D.

• 5 / 5

  

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  Website was very easy and clear, satisfied with price under every other spot like cycle gear and dainese themselves, order came very quick and nicely packaged. definitely felt like a very passionate team behind my order

  Review of 11/09/2024, following an experience of 22/08/2024 by MARCO M.

• 5 / 5

  

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  Very good experience, happy with purchase. Thanks for your fast service. Oh and the exhaust mid pipe was easy install. Unit Garage is awesome.

  Review of 11/09/2024, following an experience of 22/08/2024 by DANNY C.

• 5 / 5

  

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  Fast shipping to the U.S., got it way before I thought I would.

  Review of 11/09/2024, following an experience of 22/08/2024 by MICHAEL R.

• 5 / 5

  

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  Commande bien reçu et tout est déjà en place . Merci

  Review of 11/09/2024, following an experience of 23/08/2024 by JEAN-MICHEL E.

• 5 / 5

  

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  Excellent turnaround & delivery time - product description 100% accurate & product received exactly as advertised

  Review of 11/09/2024, following an experience of 22/08/2024 by SIMON H.

• 5 / 5

  

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  very fast delivery more than expected. and trustable for payment mthod wise.

  Review of 11/09/2024, following an experience of 24/08/2024 by VANESSA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick delivery all fine

  Review of 11/09/2024, following an experience of 22/08/2024 by PETER B.

• 5 / 5

  

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  good!

  Review of 11/09/2024, following an experience of 23/08/2024 by PETER M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Thankyou, Second time ordering online and both orders were on time. Will order again. Thankyou and Salute

  Review of 11/09/2024, following an experience of 22/08/2024 by GINO R.

• 5 / 5

  

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  Fast service

  Review of 11/09/2024, following an experience of 22/08/2024 by MARC S.

• 5 / 5

  

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  fast delivery, item works perfectly 👍

  Review of 11/09/2024, following an experience of 24/08/2024 by MARKUS S.

• 4 / 5

  

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  Good customer sevvice. Quick shipping and exact goods that I have ordered. Always a pleasure ordering from Motostorm. However, returns a very difficult to make due to terrible Italian customs' behavior...

  Review of 11/09/2024, following an experience of 20/08/2024 by CHARLES S.

• 5 / 5

  

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  Great folks to deal with, top box came well packaged and had all the parts with it, if I had a complaint it would be the shipping time, took nearly 3 weeks to receive but it did come along way, thanks, will do business here again.

  Review of 11/09/2024, following an experience of 22/08/2024 by RICHARD R.

• 5 / 5

  

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  exactly as ordered & arrived in usa within 4 days from Italy. very good seller.

  Review of 11/09/2024, following an experience of 22/08/2024 by IAN C.

• 5 / 5

  

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  Satisfied with the delivery and goods delivered in good working order! Thank you motosorm .it

  Review of 11/09/2024, following an experience of 22/08/2024 by PETER L.

• 1 / 5

  

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  As far as the website and the ordering process was pretty good and solid. But it when it came to getting my product, that's the different story. I get it I'm over here in the U.S BUT I RECEIVED ITEMS FROM CHINA USING ALIEXPRESS AND A FEW WEEKS COMPARED TO ONE MONTH ON THIS SITE.

  Review of 11/09/2024, following an experience of 22/08/2024 by FRANCISCO J.

  Answer by motostorm.it

  

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  we thank you for your feedback and are very sorry for the exceptionnally long lead time. the item you had ordered was indicated as shipping in 7 working days on our website, because we had to order the item at the brand. unfortunately they have had an unexpected delay and we have received the item 7 days later. we have shipped same day as we have received the item, using priority in order to shorten as much as possible the transit time. we apologize for the inconvenience.

• 5 / 5

  

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  no problemo

  Review of 11/09/2024, following an experience of 22/08/2024 by PIERRE B.

• 5 / 5

  

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  Came to the US extremely fast, no problems with my order and was a great price.

  Review of 11/09/2024, following an experience of 24/08/2024 by EDDIE K.

• 5 / 5

  

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  100% perfect. The order process was very intuitive and easy. They provide constant updates on the package and it arrived right on time, and it was very fast. Great company and great products. 100% recomendable.

  Review of 11/09/2024, following an experience of 24/08/2024 by JOAQUÍN F.

• 5 / 5

  

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  Ordered the product and was informed of the despatch and delivery details. Product arrived on schedule, well packed and undamaged. No reason not to be 100% happy.

  Review of 11/09/2024, following an experience of 21/08/2024 by NICHOLAS S.

• 2 / 5

  

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  Screen arrived scratched in quite a few places, wasn’t packed very well

  Review of 11/09/2024, following an experience of 02/08/2024 by IAN L.

  Answer by motostorm.it

  

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  Hello, thanking you for your feedback. We re very sorry sbout this. Please contact customer service at andrea@motostorm.it about this matter.

• 5 / 5

  

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  Alles perfekt

  Review of 11/09/2024, following an experience of 31/07/2024 by JANOS N.

• 5 / 5

  

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  As I understand, this company ships from Italy and I´m in Mexico. It didn´t took much. The product feels great. I haven´t pedal much, just went downhill, but it feels comfortable and makes me feel safer at my age (50).

  Review of 11/09/2024, following an experience of 07/08/2024 by JUAN M.

• 5 / 5

  

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  Very good strore ...good price and fast shipping.....5*...

  Review of 08/09/2024, following an experience of 20/08/2024 by JUAN T.

• 5 / 5

  

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  Super lightweight, full face helmet! I’m using it for super fast flowing downhill single track. I think it’ll be perfect.

  Review of 08/09/2024, following an experience of 21/08/2024 by K.D. R.

• 5 / 5

  

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  Bueno

  Review of 08/09/2024, following an experience of 21/08/2024 by MIGUEL B.

• 5 / 5

  

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  Merci pour la commande, ça été rapide 👍

  Review of 08/09/2024, following an experience of 21/08/2024 by JOE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great price,a more varied selection of color palates for this helmet and this was the spec I have looking for in the Leatt DH helmet. Fast transit in shipping!

  Review of 08/09/2024, following an experience of 21/08/2024 by MATTHEW M.

• 5 / 5

  

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  Super Service

  Review of 08/09/2024, following an experience of 22/08/2024 by JÜRGEN H.

• 5 / 5

  

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  Excelentes productos y confianza. Compra realizada desde Colombia.

  Review of 08/09/2024, following an experience of 21/08/2024 by JOSE L.

• 5 / 5

  

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  thank you

  Review of 08/09/2024, following an experience of 21/08/2024 by KYLE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This was my first purchasing experience. First of all, the shipping was very fast, and the transportation from Italy to Japan was also incredibly quick, taking only 75 hours from order to delivery. I used the support email regarding the shipping address, and their response and handling were prompt, so I had no worries at all.

  Review of 08/09/2024, following an experience of 22/08/2024 by DUNCAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Tutto perfeto, grazie

  Review of 08/09/2024, following an experience of 21/08/2024 by MARCEL C.

• 5 / 5

  

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  Sehr schnell und zuverlässig, gerne wieder... Ein sehr schönen Helm noch abstauben können, den es fast nicht mehr gibt. Danke dafür

  Review of 08/09/2024, following an experience of 20/08/2024 by SAMIR S.

• 5 / 5

  

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  Very good and goods things

  Review of 08/09/2024, following an experience of 20/08/2024 by CRAIG G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Earlier than expected! Everything was fine.

  Review of 08/09/2024, following an experience of 17/08/2024 by JÜRGEN K.

• 5 / 5

  

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  Prix attractifs, livraison rapide. Parfait!

  Review of 08/09/2024, following an experience of 20/08/2024 by LAURENT B.

• 5 / 5

  

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  Fast delivery and the Helmet is perfect

  Review of 08/09/2024, following an experience of 20/08/2024 by ISABELLE B.

• 5 / 5

  

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  Very good

  Review of 08/09/2024, following an experience of 20/08/2024 by CHRISTIAN B.

• 5 / 5

  

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  They shipped my order from Italy to Arizona USA in 3 days!!! Order was correct and the best price I could find anywhere. Will buy from them again.

  Review of 08/09/2024, following an experience of 20/08/2024 by JOE A.

• 5 / 5

  

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  とても早い配送だった。

  Review of 08/09/2024, following an experience of 20/08/2024 by NAOTO H.

• 5 / 5

  

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  Best prices Worldwide. Fast shipping and item double boxed. FedEx delivered fast with no issues.

  Review of 08/09/2024, following an experience of 20/08/2024 by RAYMOND C.

• 5 / 5

  

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  trusted website, fast response

  Review of 08/09/2024, following an experience of 20/08/2024 by OKY A.

Reviews displayed in chronological order