No rating available from the last 12 months

The rating is calculated based on reviews from the last 12 months. This brand currently has no reviews in this period.

Reviews for Motostorm.it

Total: 9 516 reviews since 03/11/2016

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Based on reviews from the last 12 months

5

84%
4

8%
3

3%
2

2%
1

3%

Review Summary

www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.

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Helpful?

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
3 Feb 2022
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Nearly 1 month from the day I got my order confirmation email to the day I received a tracking number. Order not received yet. Sent an email to complain and the reply was basically, sorry about your luck, it was the Christmas season.
Experience from: 14 Jan 2022
Reply from motostorm.it

Hi, we are very sorry for the long lead time causing your instatisfaction about our service. We always concentrate all our efforts to ship our customer's orders as quickly as possible. Unfortunately this year Christmas/New Year the lead time has been extended for your item due to the fact that the brand producing your product has decided to close for the holidays and we had to wait for their re-opening to be able to receive it and ship it to you. We can see today your shipment has arrived to Thailand and you will soon receive your package. we sincerely apologize for any inconvenience caused. Kind Regards

Reply from A. A.

Thanks for your reply. I have not gone back to check for sure, but I was under the assumption that the product was available as per your website. I understand that sometimes things happen that is out of our control. Going forward, in a similar situation, updating the customer might be a good idea..... These days, nobody is excited to wait over a month to receive a product.

Reply from motostorm.it

Hi, thank you very much for your understanding, we highly value your feedback, thank you to help us improve our customers satisfaction. Kind Regards

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A. A.
3 Feb 2022
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I received my boots! They were shipped out quickly and with a fast Fed Ex service. Thank you.
Experience from: 21 Dec 2021
A. A.
3 Feb 2022
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nice one thank you for nice product
Experience from: 14 Jan 2022
A. A.
3 Feb 2022
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All good!
Experience from: 14 Jan 2022
A. A.
3 Feb 2022
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Happy
Experience from: 14 Jan 2022
A. A.
3 Feb 2022
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Site was simple to use and to purchase through. Item arrived safely and in good time, considering its departure destination. Product fits well and is as advertised! Many thanks
Experience from: 13 Jan 2022
A. A.
3 Feb 2022
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Had to get in touch with the team to enquire about dispatch which was after a week or so But apart from that it reached Sydney via ups ina week on schedule Very impressed
Experience from: 14 Jan 2022
A. A.
2 Feb 2022
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Very nice and responsive people. Delivery was as scheduled and goods arrived properly wrapped and packaged.
Experience from: 13 Jan 2022
A. A.
2 Feb 2022
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thank you so much！
Experience from: 14 Jan 2022
A. A.
2 Feb 2022
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As expected, due to the covid crisis some delays are encountered. Overall service was good.
Experience from: 13 Jan 2022
A. A.
2 Feb 2022
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Although the item wasn’t shipped immediately due to no stock I am very pleased with the information and updates they provided
Experience from: 14 Jan 2022
A. A.
2 Feb 2022
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Great customer service. Fast shipping. Thank you!
Experience from: 13 Jan 2022
A. A.
2 Feb 2022
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Great service and smooth and easy transaction. Fast shipping.
Experience from: 13 Jan 2022
A. A.
2 Feb 2022
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fast overseas shipping
Experience from: 14 Jan 2022
A. A.
2 Feb 2022
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Excelentný communication and speed of sending order.
Experience from: 13 Jan 2022
A. A.
2 Feb 2022
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Las indicaciones fueron muy claras, la entrega incluso fue antes de lo previsto.
Experience from: 27 Dec 2021
A. A.
2 Feb 2022
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All perfect!!! Well-package, quick, on time, etc. Discounted....A
Experience from: 12 Jan 2022
Reply from motostorm.it

HI, thank you very much for your nice feedback, enjoy your brand new products :-)
A. A.
2 Feb 2022
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Thank you
Experience from: 13 Jan 2022
A. A.
2 Feb 2022
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El pedido tardó mucho más de lo previsto. Ponía en stock pero no tenían existencias.
Experience from: 11 Jan 2022
Reply from motostorm.it

Lamento el retrazo, el sitio no indicaba "En stock" indicaba "Envio en xx dìas", esto significa que el producto no esta disponible y tiene que ser ordenado. El pedido fue finalizado durante las vacaciones de Navidad cuando las marcas estan cerradas y no envian, sin embargo enviamos el pedido el primer dìa que abrieron todos. Tratamos de ser lo mas claro posible sobre la disponibilidad de los productos, ya que entendemos que la gente puede tener urgencias.
A. A.
2 Feb 2022
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Very satisfied with the level of service I got when ordering a custom ABUS lock (keyed alike to my old lock) regarding proceeding, payment and delivery. I can definitely recommend Motostorm.it.
Experience from: 12 Jan 2022