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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
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A. A.
2 Feb 2022
Verified reviewMotostorm has followed through with every item I have purchased. While we are continents apart the service was as though I was dealing with a local shop. The items I purchased were received in perfect order and the shipping was 2 to 3 days FEDEX. The service was prompt, efficient and courteous. The prices were very competitive to other sites. However, if you live in the U.S. you better do your "homework" to make sure you are buying the correct size and item. Once you place your order you will not be able to return it as the cost of shipping back to Italy is very high. I do however, highly recommend doing business with Motostorm.
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A. A.
2 Feb 2022
Verified review素早い発送でたすかります。
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A. A.
2 Feb 2022
Verified reviewGreat boots, best price, fast shipping. Order took about a week to process and ship, shipping took 4 days from Italy. Tracking provided and excellent customer service. Would buy from MotoStorm again.
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A. A.
2 Feb 2022
Verified reviewMy order was placed 21 December and dispatch was supposed to be 31 December. It was not sent until 12 January after I had emailed threatening to cancel the order. Terrible service. Will not use again.
Reply from motostorm.it
Hi, we are very sorry you were not satisfied about our service. the product you have ordered was not in our stock. It was indicated on our website, that it would take 9 days before we can ship it. the reason is because we order this particular product first at the Headquarters of the Brand that produces it. However during this period of the year, they had closed for Christmas and New Year, for this reason the shipping date to you has been postponed to january 12th, that is the same day as we have received the helmet from them. We apologize again for the delay and the inconvenience caused. Kind Regards
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A. A.
2 Feb 2022
Verified reviewThe helmet was a long time coming with very little in the way of updates to keep me informed. The helmet itself appears to be very well made, is light and comfortable to wear, fits well and has the added advantage of being able to put it on without having to remove glasses! Compared to my previous open face helmet it doesn't cut out as much noise, and the visor when down is very close to the face. With the visor up, however, there is none of the annoying whistling so common with this type of helmet. Overall I am very satisfied with it.
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A. A.
2 Feb 2022
Verified reviewContrôle direct auprès du fabriquant
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A. A.
2 Feb 2022
Verified reviewVery happy with accuracy of shipping schedule, updates, and tracking system. Product was in great shape after arrival.
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A. A.
1 Feb 2022
Verified reviewI have not receivd my order yet!
Reply from motostorm.it
We are sorry for the delay, it was caused by the Christmas holidays and we shipped on January the 12th as soon as we received the item. The shipment has been delivered. We apologize for the inconvenience caused.
Reply from A. A.
I thought so. It's ok now. Thanks
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A. A.
1 Feb 2022
Verified reviewOrdered around the holidays when companies are busy or on vacation, but order came promptly and well packaged. I emailed them a question and they responded quickly. I will order from them again!
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A. A.
1 Feb 2022
Verified reviewLooks like knock off version of an O’Neal helmet. The wrap job on mine isn’t very good at all. It has little air bubbles and chipped spots on it. Pretty disappointed in it really. The size chart also is not what it is. This helmet runs smaller then what the helmet posted for.
Reply from motostorm.it
Hi, we are very sorry there is an issue on the helmet you have received. We could not find any email comunication from you regarding this problem. Please know we are always available to give assistance to our customers if any issue is encountered with the product received. You will soon receive an email from us. Kind Regards
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A. A.
1 Feb 2022
Verified reviewThis was my first purchase through Motostorm. I needed a specific item (rack for a BMW RNineT) quickly. The price was good (even allowing for freight to Australia) and the delivery was quick, even without accounting for freight delays from the pandemic. Communication in English was clear. I'd definitely buy from them again.
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A. A.
1 Feb 2022
Verified reviewAmazing company ordered and delivered to the USA less than 7 days!
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A. A.
1 Feb 2022
Verified reviewVery responsive and on time delivery!
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A. A.
1 Feb 2022
Verified reviewExcellent product and excellent service, dispatched within 5 days.
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A. A.
30 Jan 2022
Verified reviewThis is my favorite shopping site, perfect
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A. A.
30 Jan 2022
Verified reviewMotostorm store is very responsive to inquiry and overall experience with the staff was good. The only problem is, the helmet that I have received is defective. The helmet strap on the right wasn’t attached to the shell. I’m still waiting for the customer service to respond in my inquiry and also if they will do something to resolve the issue.
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A. A.
30 Jan 2022
Verified reviewGood price. Fast shipping.
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A. A.
30 Jan 2022
Verified reviewexellent service shipped fast
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A. A.
30 Jan 2022
Verified reviewOrdering is quick. Order done in Dec 27. Shipping out is delayed. International delivery is taking too long. Item still has not arrived as of Jan 17
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A. A.
30 Jan 2022
Verified reviewExcellent service !! No hassle
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