Customer reviews for mysushishop.co.uk

Customer reviews

• 5 / 5 1

  

  Edit Flag

  Highly satisfied

  Review of 22/07/2023, following an experience of 08/07/2023 by LAURA J.

• 4 / 5 1

  

  Edit Flag

  I asked for less rice but the order came as normal amount of rice....

  Review of 22/07/2023, following an experience of 16/07/2023 by VALERIE D.

• 4 / 5 1

  

  Edit Flag

  Yea I’m satisfied

  Review of 22/07/2023, following an experience of 12/07/2023 by MANUELE B.

• 2 / 5 1

  

  Edit Flag

  The order took 30 min to be prepared by only one chef who was very slow. I was not told about the delay only after having paid. The quality was also lower than usual. I would have expected a gesture after this waiting time but nothing was offered.

  Review of 22/07/2023, following an experience of 06/07/2023 by LUCIE H.

• 4 / 5 1

  

  Edit Flag

  Very

  Review of 22/07/2023, following an experience of 09/07/2023 by LISA L.

• 5 / 5 1

  

  Edit Flag

  Very satisfied, fresh fish a good portions

  Review of 22/07/2023, following an experience of 09/07/2023 by ASHLEY M.

• 4 / 5 1

  

  Edit Flag

  Our order arrived promptly but the sweet cabbage and edamame were missing from both boxes. This is not up to Sushi Shop standards.

  Review of 22/07/2023, following an experience of 10/07/2023 by BRUCE H.

• 5 / 5 1

  

  Edit Flag

  The quality and flavour of this sushi was amazing. I enjoyed the creativeness of the flavour combinations. The service was great welcomed promptly and my order was just finishing being prepared even though I was early for my click and collect time. The process to sign up for the loyalty programme was very easy to do before completing my first order. I hope the quality of the sushi and service I received at the Marylebone store is just as good at other stores.

  Review of 22/07/2023, following an experience of 13/07/2023 by SHARON N.

• 5 / 5 1

  

  Edit Flag

  Really pleased with order as always!

  Review of 22/07/2023, following an experience of 19/07/2023 by VIKTORIJA A.

• 5 / 5 1

  

  Edit Flag

  Everything was very fresg

  Review of 22/07/2023, following an experience of 12/07/2023 by MARCIA B.

• 5 / 5 1

  

  Edit Flag

  Very satisfied

  Review of 22/07/2023, following an experience of 14/07/2023 by ANDREA M.

• 5 / 5 1

  

  Edit Flag

  It was all exceptional and we enjoyed every piece.

  Review of 22/07/2023, following an experience of 17/07/2023 by FIONA V.

• 5 / 5 1

  

  Edit Flag

  They even offered tattoos to my daughter while we were waiting for our take away

  Review of 22/07/2023, following an experience of 20/07/2023 by MARINE B.

• 5 / 5 1

  

  Edit Flag

  Delicious sushi and friendly staff

  Review of 22/07/2023, following an experience of 12/07/2023 by JEMMA K.

• 3 / 5 1

  

  Edit Flag

  The shrimp unagi was dry , the dragon roll was tasteless,please add more of the salmon and cream cheese ones , the fois gras (French touch) was spectacular

  Review of 08/07/2023, following an experience of 01/07/2023 by FARAH J.

• 3 / 5 1

  

  Edit Flag

  The order took 20mins which was quite a long wait. It was quite expensive

  Review of 08/07/2023, following an experience of 04/07/2023 by WENDY W.

• 5 / 5 1

  

  Edit Flag

  Cabbage salad was INCREDIBLE. The salmon Philadelphia maki was slightly lacking flavour but I’m no sushi chef

  Review of 08/07/2023, following an experience of 29/06/2023 by MALI J.

• 5 / 5 1

  

  Edit Flag

  Very

  Review of 08/07/2023, following an experience of 28/06/2023 by SIMON J.

• 5 / 5 1

  

  Edit Flag

  Tasty good value because of happy Wednesday.

  Review of 08/07/2023, following an experience of 28/06/2023 by SUE D.

• 5 / 5 1

  

  Edit Flag

  Very satisfied

  Review of 08/07/2023, following an experience of 06/07/2023 by LYAZAT T.

• 5 / 5 1

  

  Edit Flag

  👍👍👍👍

  Review of 08/07/2023, following an experience of 01/07/2023 by SVETLANA M.

• 5 / 5 1

  

  Edit Flag

  Very good

  Review of 08/07/2023, following an experience of 05/07/2023 by CHLOE T.

• 5 / 5 1

  

  Edit Flag

  The Lili Box is amazing. Best Box, we ever tried. So many different tastes and so well presented.

  Review of 08/07/2023, following an experience of 25/06/2023 by CHIARA S.

• 5 / 5 1

  

  Edit Flag

  everything was fresh and delicious

  Review of 08/07/2023, following an experience of 23/06/2023 by AMANDINE L.

• 3 / 5 1

  

  Edit Flag

  I am a regular customer. The quality of your food has considerably decreased in the last few months.

  Review of 08/07/2023, following an experience of 24/06/2023 by HUSSAIN A.

• 2 / 5 1

  

  Edit Flag

  we ordered stuff that are not delivered and on the app, its not easy to claim that.

  Review of 08/07/2023, following an experience of 22/06/2023 by RAPHAEL A.

• 3 / 5 1

  

  Edit Flag

  The order online was keep showing “in preparation” so as it passed expected time I decided to go to shop and check. The order was ready but online status was not updated. Also, when I walked in the shop I had to wait until till lady will finish chatting with other customer. Ginger and wasabi sauce was missing in the bag (I have requested it when I placed the order). Sushi was good, the only negative comment this time-rice were not prepared correctly as every peace was falling apart. Usually I am happy with the order but this time slightly disappointed.

  Review of 04/07/2023, following an experience of 22/06/2023 by 07535769922 M.

• 5 / 5 1

  

  Edit Flag

  Beautiful

  Review of 04/07/2023, following an experience of 19/06/2023 by VUONG L.

• 5 / 5 1

  

  Edit Flag

  great

  Review of 04/07/2023, following an experience of 22/06/2023 by CHRIS J.

• 5 / 5 1

  

  Edit Flag

  Very happy - delicious!

  Review of 04/07/2023, following an experience of 19/06/2023 by SARAH C.

• 3 / 5 1

  

  Edit Flag

  My order's items were taken from the store's counter fridge rather than made-to-order. Quality, freshness and appearance were equally disappointing.

  Review of 04/07/2023, following an experience of 19/06/2023 by DANIEL C.

• 1 / 5 1

  

  Edit Flag

  Very disappointed with the experience. The order was scheduled for 21.00 to 21.15. We called the Brighton shop (01273 284188) like 10 times. The order finally arrived at 22.15, when we were already in bed. I want my money back, because the experience was awful. I would never ever recommend this place.

  Review of 04/07/2023, following an experience of 18/06/2023 by MARIA T.

• 5 / 5 1

  

  Edit Flag

  very good customer service in store, friendly and helpful with what to order

  Review of 04/07/2023, following an experience of 19/06/2023 by RANDALL G.

• 4 / 5 1

  

  Edit Flag

  Not satisfied. Flavour excellent but very berry roll flattened and one item (not listed) was sent without half its ingredients.

  Review of 18/06/2023, following an experience of 16/06/2023 by EMILY A.

• 5 / 5 1

  

  Edit Flag

  Extremely satisfied

  Review of 18/06/2023, following an experience of 16/06/2023 by FILIPA M.

• 5 / 5 1

  

  Edit Flag

  Excellent sushi, freshly made and super tasty.

  Review of 17/06/2023, following an experience of 15/06/2023 by ZED H.

• 5 / 5 1

  

  Edit Flag

  Excellent as always

  Review of 17/06/2023, following an experience of 04/06/2023 by NOVA D.

• 5 / 5 1

  

  Edit Flag

  very satisfied

  Review of 16/06/2023, following an experience of 14/06/2023 by WERONIKA C.

• 4 / 5 1

  

  Edit Flag

  Very basic ingredients and mainly vegetables in the rolls. The tuna roll was not edible and it looked like it was all put together in a hurry.

  Review of 16/06/2023, following an experience of 14/06/2023 by MIKAEL M.

• 4 / 5 1

  

  Edit Flag

  Everything fine but once again the cheese salmon maki disappointing with hardly any cheese at all

  Review of 15/06/2023, following an experience of 13/06/2023 by CAROLINE H.

• 5 / 5 1

  

  Edit Flag

  it was all delicious and really good customer service from the Marylebone team!

  Review of 14/06/2023, following an experience of 12/06/2023 by JULIAN M.

• 5 / 5 1

  

  Edit Flag

  Very satisfied. On time and good quality.

  Review of 14/06/2023, following an experience of 12/06/2023 by IAIN W.

• 3 / 5 1

  

  Edit Flag

  The system online did not register my order. I had to reorder in the shop. The box we were given was nit what we had ordered and the edamame beans were missing while we had paid for them.

  Review of 14/06/2023, following an experience of 12/06/2023 by ANTONIA J.

• 5 / 5 1

  

  Edit Flag

  Wonderful sushi.

  Review of 13/06/2023, following an experience of 11/06/2023 by LOUIS S.

• 4 / 5 1

  

  Edit Flag

  Long time customer. Excellent service, poor quality this time. Bad value.

  Review of 13/06/2023, following an experience of 11/06/2023 by JAMES E.

• 3 / 5 1

  

  Edit Flag

  Using App was terrible. First time all orders disappeared so had to try again. Then it said no delivery possible so had to collect.

  Review of 13/06/2023, following an experience of 11/06/2023 by JITESH S.

• 5 / 5 1

  

  Edit Flag

  Excellent yet again

  Review of 12/06/2023, following an experience of 10/06/2023 by NICK H.

• 5 / 5 1

  

  Edit Flag

  Excellent - freshly made signature rolls. Liked the variety in the Moscoville Roll.

  Review of 12/06/2023, following an experience of 10/06/2023 by JANE J.

• 4 / 5 1

  

  Edit Flag

  Not too much

  Review of 11/06/2023, following an experience of 09/06/2023 by LAURA P.

• 5 / 5 1

  

  Edit Flag

  I was very satisfied with the taste and freshness of the order.

  Review of 10/06/2023, following an experience of 07/06/2023 by DAVID L.

• 5 / 5 1

  

  Edit Flag

  could be made more fresh, better.

  Review of 09/06/2023, following an experience of 07/06/2023 by ADRIAN B.

• 4 / 5 1

  

  Edit Flag

  Lovely food. The only negative feedback is that items are not labelled for food allergies e.g. gluten free on the online/app menu, so I am not able to use the app to order in advance instead having to come into the store to order and check items are GF.

  Review of 06/06/2023, following an experience of 04/06/2023 by ANNA M.

• 4 / 5 1

  

  Edit Flag

  I think the fish could be fresher, and better quality. `The service was good.

  Review of 06/06/2023, following an experience of 04/06/2023 by NADIA O.

• 5 / 5 1

  

  Edit Flag

  Very satisfied with the food and the presentation

  Review of 04/06/2023, following an experience of 29/05/2023 by GLENDA Q.

• 5 / 5 1

  

  Edit Flag

  Fresh, nicely crafted, and appropriate portion.

  Review of 04/06/2023, following an experience of 30/05/2023 by LORENA O.

• 5 / 5 1

  

  Edit Flag

  It was a seamless ordering process and absolutely delicious.

  Review of 04/06/2023, following an experience of 21/05/2023 by CRESSIDA H.

• 5 / 5 1

  

  Edit Flag

  very good sushi mix

  Review of 04/06/2023, following an experience of 21/05/2023 by OLIVER T.

• 5 / 5 1

  

  Edit Flag

  Excellent!

  Review of 04/06/2023, following an experience of 24/05/2023 by HADRIEN D.

• 3 / 5 1

  

  Edit Flag

  Food is good but totally wasted by the extras that were not right = i asked soy sauce got the other one, asked 7 sticks and got 2…

  Review of 04/06/2023, following an experience of 27/05/2023 by GILLES N.

• 4 / 5 1

  

  Edit Flag

  Very good products

  Review of 04/06/2023, following an experience of 25/05/2023 by LAURA J.

• 4 / 5 1

  

  Edit Flag

  Order was incorrect. Clerk refused to correct it.

  Review of 04/06/2023, following an experience of 21/05/2023 by LUCAS M.

• 2 / 5 1

  

  Edit Flag

  Your delivery service needs improvement. For 25 minutes it was showing my order as being delivered whilst it was still at the atore and found that outbwhen I callled the store

  Review of 04/06/2023, following an experience of 19/05/2023 by PHANOS T.

• 3 / 5 1

  

  Edit Flag

  Ok, but waited 45 mins in store after collection time for the order to be finalised.

  Review of 04/06/2023, following an experience of 30/05/2023 by ANDREW R.

• 5 / 5 1

  

  Edit Flag

  very satisfied

  Review of 04/06/2023, following an experience of 31/05/2023 by MARCO M.

• 5 / 5 1

  

  Edit Flag

  Was great but don’t make me write text and fill everything in next time- I was close to abandoning leaving this review

  Review of 04/06/2023, following an experience of 26/05/2023 by FREDERIK D.

• 5 / 5 1

  

  Edit Flag

  Staff were very friendly and helpful.

  Review of 04/06/2023, following an experience of 01/06/2023 by NANCY G.

• 5 / 5 1

  

  Edit Flag

  It was amazing!

  Review of 04/06/2023, following an experience of 25/05/2023 by SARAH C.

• 4 / 5 1

  

  Edit Flag

  cream cheese in sushi is not authentic nor does it taste particularly good with rice and fish. But seems to be in every box.

  Review of 04/06/2023, following an experience of 28/05/2023 by ELAINE B.

• 5 / 5 1

  

  Edit Flag

  Marvelous

  Review of 04/06/2023, following an experience of 02/06/2023 by HENRU L.

• 5 / 5 1

  

  Edit Flag

  Sushi Shop's Salmon Teriyaki Poke Bowl masterfully combines traditional and modern elements in a fusion dish that delights both the eyes and the palate. The standout salmon, perfectly grilled and glazed with a rich teriyaki sauce, harmonizes with the subtly seasoned sushi rice, fresh vegetables, and creamy avocado. Every spoonful reveals a well-orchestrated symphony of flavors and textures. This dish, while being health-conscious, doesn't compromise on portion size, delivering a satisfying meal that stays true to the essence of a traditional poke bowl. Overall, Sushi Shop's Salmon Teriyaki Poke Bowl earns a well-deserved 5/5 rating for its remarkable fusion of flavors and culinary innovation.

  Review of 04/06/2023, following an experience of 26/05/2023 by JAKUB K.

• 5 / 5 1

  

  Edit Flag

  Very fresh and varied! Good value for money! Fabulous service... 🎉

  Review of 04/06/2023, following an experience of 24/05/2023 by HELENE L.

• 3 / 5 1

  

  Edit Flag

  The order came 30-40min after the estimated time, upon calling the restaurant I was told it was due to a fault on the website. If I knew the delivery time would be so long (over 1h 30min) I would have not ordered. The dishes were not bad, but mostly average. The poke bowl had a lot of rice in comparison to other ingredients, and sushi wasn’t evenly filled. Would not order again, nor recommend to a friend.

  Review of 21/05/2023, following an experience of 19/05/2023 by MAJA K.

• 5 / 5 1

  

  Edit Flag

  Very pleased with the delivery from Sushi Shop, everything was very fresh and tasty and the delivery was quick and easy. I would highly recommend this website and will definitely order again. Thank you.

  Review of 19/05/2023, following an experience of 17/05/2023 by TOM D.

• 5 / 5 1

  

  Edit Flag

  I love the poke bowl meals.

  Review of 19/05/2023, following an experience of 17/05/2023 by BIANCA P. O.

• 5 / 5 1

  

  Edit Flag

  Everything was great and this is a great deal - would love to see more like it!

  Review of 19/05/2023, following an experience of 17/05/2023 by BERIL K.

• 5 / 5 1

  

  Edit Flag

  Very!

  Review of 18/05/2023, following an experience of 16/05/2023 by SARAH C.

• 5 / 5 1

  

  Edit Flag

  We used to order from you every other week but now that there is no cashback unless you collect we only use you now and again...shame!

  Review of 18/05/2023, following an experience of 16/05/2023 by JASON I.

• 5 / 5 1

  

  Edit Flag

  Awesome

  Review of 17/05/2023, following an experience of 13/05/2023 by ANDREJ P.

• 5 / 5 1

  

  Edit Flag

  A promising start keep it up!

  Review of 17/05/2023, following an experience of 03/05/2023 by JASON A.

• 3 / 5 1

  

  Edit Flag

  Worst food poisoning of my life

  Review of 17/05/2023, following an experience of 01/05/2023 by K L.

• 5 / 5 1

  

  Edit Flag

  Everything was good - welcome and service, price, sushi and shashimi, although the edamame beans were not the freshest.

  Review of 17/05/2023, following an experience of 03/05/2023 by ROBERT F.

• 4 / 5 1

  

  Edit Flag

  Haven’t had a few nigiri’s…

  Review of 17/05/2023, following an experience of 09/05/2023 by MIKHAIL B.

• 5 / 5 1

  

  Edit Flag

  I just love it

  Review of 17/05/2023, following an experience of 13/05/2023 by AUDE A.

• 5 / 5 1

  

  Edit Flag

  Good selection

  Review of 17/05/2023, following an experience of 10/05/2023 by SOPHIA L.

• 5 / 5 1

  

  Edit Flag

  Good

  Review of 17/05/2023, following an experience of 14/05/2023 by JB V.

• 4 / 5 1

  

  Edit Flag

  Everytime I order online or order take away, there is missing item when I go home. There is always a mistake. We like the food but I really hesitate to order because of this problem.

  Review of 17/05/2023, following an experience of 04/05/2023 by PELIN I.

• 5 / 5 1

  

  Edit Flag

  Delicious

  Review of 17/05/2023, following an experience of 10/05/2023 by DIANA S.

• 5 / 5 1

  

  Edit Flag

  One of the sushi contained a synthetic cheese/cheese-like substance and that we didn’t like and felt out of place in sushi selection. All the other sushi were enjoyable.

  Review of 17/05/2023, following an experience of 06/05/2023 by ELIZABETH C.

• 5 / 5 1

  

  Edit Flag

  Overall great food and service. The sushi and rolls are all packaged very nicely with clear heating instructions for those items that needed it. The yakisoba was a bit bland and I was hoping for more veggies so I won’t be getting that again. Signature rolls were yummy. I like that they reward you for doing pickup orders.

  Review of 17/05/2023, following an experience of 10/05/2023 by EMILY H.

• 5 / 5 1

  

  Edit Flag

  Amazing!

  Review of 17/05/2023, following an experience of 14/05/2023 by STEPHANIE H.

• 4 / 5 1

  

  Edit Flag

  Not very happy with your non-sushi dishes. Second time trying them. Duck ramen - had 4 thin slices of duck for £14? That is daylight robbery. The chicken katsu portion was fine but the chicken katsu was soggy and looked undercooked?

  Review of 17/05/2023, following an experience of 11/05/2023 by AMY C.

• 5 / 5 1

  

  Edit Flag

  Great food!

  Review of 17/05/2023, following an experience of 15/05/2023 by CAMILLA T.

• 4 / 5 1

  

  Edit Flag

  Brilliant box. Loved the branding and the flavours were magic.

  Review of 13/05/2023, following an experience of 29/04/2023 by TREVOR D.

• 5 / 5 1

  

  Edit Flag

  Yakitori is delicious and served warm. Portion size is good for its price.

  Review of 13/05/2023, following an experience of 28/04/2023 by NOVA D.

• 3 / 5 1

  

  Edit Flag

  yaki soba wasn't available. Haven't had a refund as promised yet. French roll rice was hard and stale and didn't have the fig jam or pecans as advertised. Emailed them to raise this issue. No response so far.

  Review of 13/05/2023, following an experience of 29/04/2023 by GEORGINA N.

• 5 / 5 1

  

  Edit Flag

  Fantastique

  Review of 13/05/2023, following an experience of 30/04/2023 by BAKHTIYAR S.

• 4 / 5 1

  

  Edit Flag

  Sadly, not up to usual standards. Ramen was way too spicy, yakisoba tok salty and mango not ripe! Stick to the sushi!

  Review of 13/05/2023, following an experience of 01/05/2023 by CLAIRE M.

• 2 / 5 1

  

  Edit Flag

  Your food used to be so good. What’s happened? Cutting costs, increasing prices and reducing the fish portions of the sushi are going to alienate your customers even more. So disappointed.

  Review of 13/05/2023, following an experience of 27/04/2023 by ALEX K.

• 5 / 5 1

  

  Edit Flag

  we were very satisfied, we organised a last minute team lunch and the all experience was stressfree. I ordered iin the morning and the restaurant kept in touch to let me know about my order. The food was delicious, everyone was very happy, thanks

  Review of 13/05/2023, following an experience of 28/04/2023 by ASTRID A.

• 5 / 5 1

  

  Edit Flag

  1234

  Review of 08/05/2023, following an experience of 21/04/2023 by SIMON N.

Reviews displayed in chronological order