Customer reviews for odlo.com

Customer reviews

• 5 / 5

  

  Edit Flag

  I have been ordering from Odlo for a few years now and every time I am impressed by the ease of ordering and the timely delivery. And, of course, their products are A . I won't use running tights from anywhere else!

  Review of 05/02/2024, following an experience of 28/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  The site gives to you average search tools

  Review of 05/02/2024, following an experience of 06/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Perfect

  Review of 05/02/2024, following an experience of 05/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  very simple

  Review of 05/02/2024, following an experience of 07/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Nice website, very clear, good working filter options, good experience

  Review of 05/02/2024, following an experience of 05/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  000

  Review of 05/02/2024, following an experience of 29/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Clear and user friendly

  Review of 05/02/2024, following an experience of 01/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very efficient

  Review of 05/02/2024, following an experience of 02/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good, great service. I would recommend.

  Review of 05/02/2024, following an experience of 04/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Clear webshop

  Review of 05/02/2024, following an experience of 28/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Walfare

  Review of 05/02/2024, following an experience of 06/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Overzichtelijke site, snelle levering, goed materiaal

  Review of 05/02/2024, following an experience of 01/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Easy to order…..delivery a bit slow

  Review of 05/02/2024, following an experience of 02/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Process of ordering was okay

  Review of 05/02/2024, following an experience of 29/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Prima, overzichtelijk.

  Review of 05/02/2024, following an experience of 03/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Quick and easy to find what I was looking for.

  Review of 05/02/2024, following an experience of 06/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Site works really well, easy to find what I needed.

  Review of 05/02/2024, following an experience of 03/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Gebruiksvriendelijk - uitgebreid - voldoende uitleg

  Review of 05/02/2024, following an experience of 07/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I know from a friend odlo is very good in all the things

  Review of 05/02/2024, following an experience of 31/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Clear!

  Review of 05/02/2024, following an experience of 06/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to find what you need.

  Review of 05/02/2024, following an experience of 01/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  all products are there with a clear description

  Review of 05/02/2024, following an experience of 04/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Winkelen /rond kijken op de site gaat soms niet zo lekker. Bij terug naar vorig scherm was ik telkens mijn filters kwijt. Maar misschien lag dat aan mij...

  Review of 05/02/2024, following an experience of 03/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Clear and easy t be used - no problems with selecting product

  Review of 05/02/2024, following an experience of 11/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  It's not return friendly.

  Review of 02/02/2024, following an experience of 28/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The site takes a little time to navigate but that’s OK

  Review of 02/02/2024, following an experience of 27/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I love that you have free shipping and returns, as I sometimes order items that do not work for me. There is no Odlo store near my city. Thank you.

  Review of 02/02/2024, following an experience of 27/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  The emails i receive always have a problem being viewed. Customer service was unhelpful and uninterested in a payment problem with their site.

  Review of 02/02/2024, following an experience of 25/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Nice

  Review of 02/02/2024, following an experience of 19/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Very clear and informative.

  Review of 01/02/2024, following an experience of 22/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Very quick delivery, very good products.

  Review of 01/02/2024, following an experience of 14/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Pongo 3* y no 5* porque no tienen idioma español en la web

  Review of 01/02/2024, following an experience of 26/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Ottimo, facile da utilizzare

  Review of 01/02/2024, following an experience of 27/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to use homepage, no problems to find a specific item and good choice of payment options.

  Review of 01/02/2024, following an experience of 26/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  I ordered this base layer on 22/12, I don't received yet on 17/01. It could happen that a parcel get lost! But from a brand as ODLO I expect a different customer service, they don't reply to my email so I don't know how to proceed to have a refund or to have a new shirt. In my opinion this is RIDICULOUS by a prestigious brand as Odlo is.

  Review of 01/02/2024, following an experience of 24/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good service, kept informed of its progress.

  Review of 01/02/2024, following an experience of 21/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  The main problem is that if you have to return a product the shipment is at your own charge.

  Review of 01/02/2024, following an experience of 22/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Good quality good price

  Review of 01/02/2024, following an experience of 23/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  I bought this item as a gift for my daughter. As she hasn’t worn it yet I don’t know whether she is happy about it do I can’t give a review

  Review of 01/02/2024, following an experience of 27/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I feel well

  Review of 01/02/2024, following an experience of 26/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Quick delivery, nicely packaged, seems very professional.

  Review of 01/02/2024, following an experience of 26/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  very good

  Review of 29/01/2024, following an experience of 25/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Site works very well but it was disappointing to be urged to join the newsletter in order to benefit a 10% discount, go through all the steps then not get the email with the promised discount code. By the time I got back to my shopping experience, my garment on sale was no longer the same price. Double loss.

  Review of 29/01/2024, following an experience of 13/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  We ordered item on 20th Dec and while UPS have the package of which has gone back and forth to the warehouse we have still not received, 14th January. I reached out to Odlo and was told that as the item had been processed and sent, they cannot cancel.. so we are in a situation where we have paid for an item, we have not received for 3 weeks and nothing can be done. We have tried to speak with UPS at our local distribution centre and just get messages and refer to order number and so cannot speak with anyone. I think Odlo need to reconsider using UPS as their delivery partners…

  Review of 29/01/2024, following an experience of 21/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Really fast delivery. Everything perfect.

  Review of 29/01/2024, following an experience of 17/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Arrived on time. Item is exactly what was ordered, and fit was perfect. Thank you

  Review of 27/01/2024, following an experience of 14/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  By mistake I ordered the wrong size. As return is on own expense to Germany, and as you cannot exchange sizes, it was very expensive to send the order back. Therefore I re-ordered the right size on another website. I prefer to go directly to the manufacturer but the service here is clearly inferior

  Review of 27/01/2024, following an experience of 20/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Perfect!

  Review of 27/01/2024, following an experience of 20/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Oslo does not live up to the 2-3 workdays delivery as stated on the website. Online order was placed on Sunday, I would expect the delivery on Wednesday or ultimately on Thursday. On Wednesday the delivery status online was still “in process”. On Friday while on route to my holiday, I could see online that the package was delivered on Thursday at a DPD pickup location, without attempting delivering first at my home address. I was home all Thursday!!! The package was send back while I was on holiday, so I never received the package. DPD is THE worst package delivery company ever!

  Review of 26/01/2024, following an experience of 17/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good

  Review of 26/01/2024, following an experience of 20/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  It’s ok. You have to look through many products to find what you want unless you know exact names.

  Review of 26/01/2024, following an experience of 15/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Really fast delivery of the items that I chose.

  Review of 26/01/2024, following an experience of 21/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent

  Review of 21/01/2024, following an experience of 17/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  The navigation was easy and friendly user!

  Review of 21/01/2024, following an experience of 15/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Fast service

  Review of 21/01/2024, following an experience of 14/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Website is fine with no problems

  Review of 21/01/2024, following an experience of 15/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  ---

  Review of 21/01/2024, following an experience of 17/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good

  Review of 21/01/2024, following an experience of 15/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  N/A

  Review of 21/01/2024, following an experience of 18/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Wery intuitive

  Review of 21/01/2024, following an experience of 13/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  My poor review concerns Odlo's substandard logistics. When ordering, the website requires that the house number is entered first and then the street name. Since this is always given in the different order in Flanders, I did not pay attention to this. The result is that the software omits the house number. Odlo sent my package with an incomplete address. I could see through the tract & trace that the package had arrived at the DPD distribution center in Belgium, but had still not been delivered after two weeks. I reported this to Odlo customer service. They first reported that the package was on its way to me, which turned out not to be true. After pressing again, customer service eventually reported that the house number was missing. I immediately sent this to them, they also asked for my mobile number. Nothing happened. I received two more messages that my address was incomplete, but there was no way to correct this and inform DPD. Customer service did nothing, the package was returned! It is better to abolish such customer service. I ended up going on a winter holiday without the warm walking trousers I had ordered. I ordered them later anyway because I didn't feel like finding an alternative. So I haven't had a chance to try them yet. The size (according to the Odlo size chart) turns out rather small, if you do not want pants that are too tight, it is better to order a larger size.

  Review of 21/01/2024, following an experience of 14/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great! I had a wonderful experience form every point of view. The website is perfect, pictures, descriptions and size explanations are perfect. The order was placed smoothly, arrived on time in a nice packaging. The products are perfect (I have ordered base layer for skiing), good quality and nice fitting. the only 'complaint' is about shipping costs for returns are on the customer side. HIGHLY recommended products

  Review of 21/01/2024, following an experience of 05/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Delivered in the predicted time, products are great!

  Review of 20/01/2024, following an experience of 14/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Easy to use, very intuitive and sorted by Activity

  Review of 20/01/2024, following an experience of 13/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Everything about my order was done perfectly!

  Review of 19/01/2024, following an experience of 12/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fast and precise delivery.

  Review of 19/01/2024, following an experience of 25/11/2023 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  The website returned an error msg when I paid requesting that I try again - which I did. Then I had two confirmation messages meaning I had ordered and paid twice. I immediately tried to contact customer support but got cut off after queuing for a long time. I sent an email (still within 15 mins of placing the double order) with screen shots of the orders explaining what had happened and requesting that they refund and do not send the second order. No reply for a week and of course then it was too late. The second order was returned at my expense. Rubbish experience! Will not use the company again!

  Review of 19/01/2024, following an experience of 11/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  very good and informative side

  Review of 18/01/2024, following an experience of 11/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  ...

  Review of 18/01/2024, following an experience of 11/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Naa

  Review of 17/01/2024, following an experience of 10/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Good

  Review of 17/01/2024, following an experience of 11/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  A good site easy to find what you look for

  Review of 17/01/2024, following an experience of 11/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to navigate site, good selection of vegan and sustainable products. Delivered quickly and kept informed with tracking information.

  Review of 17/01/2024, following an experience of 11/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  ....

  Review of 17/01/2024, following an experience of 10/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  site correct

  Review of 17/01/2024, following an experience of 06/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Tutto ottimo, bravissimi.

  Review of 13/01/2024, following an experience of 09/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  OK.

  Review of 13/01/2024, following an experience of 09/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  ok.

  Review of 13/01/2024, following an experience of 09/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Tutto perfetto

  Review of 13/01/2024, following an experience of 08/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  easy to navigate with good product explanation

  Review of 13/01/2024, following an experience of 21/11/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Ordering online was easy and everything was delivered on time.

  Review of 13/01/2024, following an experience of 08/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  order was cancelled due to an IT error. Need to command everything again, different prices etc...

  Review of 13/01/2024, following an experience of 06/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Best product ever

  Review of 13/01/2024, following an experience of 08/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Well done.

  Review of 13/01/2024, following an experience of 10/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good

  Review of 13/01/2024, following an experience of 10/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Navigation on the site: good Delivery time : good Package: accettable Quality : excellent

  Review of 13/01/2024, following an experience of 10/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to navigate and excellent for finding what one is looking for.

  Review of 13/01/2024, following an experience of 07/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Perfect

  Review of 13/01/2024, following an experience of 07/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Wonderful

  Review of 12/01/2024, following an experience of 06/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good

  Review of 12/01/2024, following an experience of 05/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  best underwear ever; everything from Odlo has quality and longevity

  Review of 12/01/2024, following an experience of 04/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Top quality and service 🔝

  Review of 12/01/2024, following an experience of 04/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy good overview

  Review of 12/01/2024, following an experience of 07/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good, great service. I would recommend.

  Review of 12/01/2024, following an experience of 07/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  can't live winter without

  Review of 12/01/2024, following an experience of 04/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to order

  Review of 12/01/2024, following an experience of 01/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  The delivery took a bit longer than expected. The website is very user friendly and I really like they don’t work with CTT Express in Spain for the delivery.

  Review of 12/01/2024, following an experience of 05/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Fast shipping and good customer service

  Review of 12/01/2024, following an experience of 03/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  The customer service doesn’t reply

  Review of 12/01/2024, following an experience of 04/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Nothing to add

  Review of 12/01/2024, following an experience of 26/11/2023 by A A. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order