Customer reviews for odlo.com

4.1 / 5

Calculated from 261 reviews obtained over the last 12 months

4820 reviews since 27/03/2018

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Odlo products are loved for their quality and lightweight comfort, with a user-friendly site helping customers find what they need easily.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information odlo.com

  • Company

    Odlo Trading AG

  • Description

    Engineers of active layers since 1946. We are always one step ahead. By creating highly innovative products, we are the brand of choice for active individuals.

  • Address

    Bosch 47 CH 6331 Hunenberg

  • Website

    https://odlo.com/uk/

  • Category

    Sports

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icon sparkle Review Summary

Odlo products are loved for their quality and lightweight comfort, with a user-friendly site helping customers find what they need easily.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 4 / 5
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    Excellent service, good website, sometimes not clear if baselayers are really underwear or multipurpose.

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  • 5 / 5
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    Prachtige merk met zeer goede uitstraling en het geeft wat extra in vergelijk met de andere merken. It’s special

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  • 5 / 5
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    Very pleased with the quality of the items I ordered. Delivery also excellent. I shall certainly come back.

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  • 5 / 5
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    Quick and accurate

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  • 5 / 5
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    Awesome products and swift delivery. My wife is very pleased.

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  • 5 / 5
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    Very good, easy to navigate excellent choice of clothing

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  • 5 / 5
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    Good service. Timely delivery. Well packaged items.

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  • 5 / 5
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    Nice place to do shopping!

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  • 5 / 5
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    Quick delivery with no problems

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  • 5 / 5
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    I really like the quality of all the items I have ordered from Odlo. Never any problems.

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  • 5 / 5
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    Odlo gear is brilliant. The site is easy to use, simple checkout. Can’t recommend them highly enough

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  • 5 / 5
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    Love the irbis shorts. Sizing is perfect so is color; I hope this becomes a regular of Odlo IN MORE COLORS. Perfect for morning hikes when in the mountains! I’m 126lbs 28” waist 38”hips ordered size small.

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  • 1 / 5
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    We have made two orders and never received the goods. I world suggest you to change the carrier.

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  • 5 / 5
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    Good navigation of the site and prompt delivery.

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  • 5 / 5
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    Easy to navigate.

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  • 5 / 5
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    I am satisfied MTB customer

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  • 5 / 5
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    The website is straightforward to use - although the amount of choice can be a bit off-putting at times!! Tracking progress of the order after despatch to the carrier, UPS, was very good with regular updates available. Delivery was slightly delayed, but the delay and the reason for it were clear from the tracking.

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  • 5 / 5
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    User-friendly site surfing. Excellent customer care service (had to return an item). Quick reimbursment.

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  • 5 / 5
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    User-friendly site surfing. Excellent customer care service (had to return an item). Quick reimbursment.

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  • 5 / 5
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    Excellent website showing many interesting items, very clear with accurate information about the products. Fast delivery with detailed tracking.

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  • 5 / 5
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    Good

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  • 5 / 5
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    Easy to navigate and good product descriptions

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  • 5 / 5
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    Ja zeker

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  • 5 / 5
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    products and package are excellent but I have serious complaints for the delivery. UPS redirects to Geniki Tachidromiki in my delivery site and they kept the parcel undelivered for 10days!!!!! I made a dozen of phonecalls to trace it and finally I went in their office to take it. That was a shame

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  • 4 / 5
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    everything was very good, but sizes run a bit large and it would be nice to know this in advance.

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  • 1 / 5
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    Odlo used UPS . First everithing was OK, the deliverry date was set to July 22nd, evening hours. Then everything went wrong, My deliverry adress was not right or it was incomplet. I contact ODLO, but somehow my pacage went back to them. So I didnt get was I ordered, but did get the refund. I must saj it was not the first &only time I ordered from ODLO, but it was catastrophic.

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  • 4 / 5
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    Quick response; speedy delivery

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  • 5 / 5
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    Zeer overzichtelijke site. Super snelle levering !

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  • 5 / 5
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    Everything worked fine

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  • 5 / 5
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    Fast, efficient delivery.

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  • 5 / 5
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    Good

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  • 5 / 5
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    Excellent

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  • 5 / 5
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    Fast delivery, very good quality

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  • 5 / 5
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    Odlo has a good choice, fast delivery and easy returns for unwanted items

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  • 4 / 5
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    Seecabjve

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  • 5 / 5
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    It is easy and simpel

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  • 5 / 5
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    Very good!!

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  • 5 / 5
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    Ottimo!!

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  • 5 / 5
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    Everything perfect!

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  • 5 / 5
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    Great products but logistic and delivery can be improved. For instances this time they forgot to apply the house number of my address in the package delivered

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  • 4 / 5
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    Product één dag vroeger ontvangen dan voozien op de site. NIET ingelicht geweest.

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  • 5 / 5
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    Everything works well.

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  • 5 / 5
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    Excellent service! No problems- came promptly!

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  • 5 / 5
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    Odlo clothing is always excellent quality and great fit.

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  • 5 / 5
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    Exelent

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  • 5 / 5
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    Good quality, fast delivery, great service

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  • 5 / 5
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    Great quality, perfect delivery time and conditions.

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  • 5 / 5
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    Good and fast delivery. Items as described. Excellent if you ask me!

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  • 1 / 5
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    Not received item

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  • 5 / 5
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    AZIENDA SERIA CHE OFFRE PRODOTTI DI QUALITA'

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  • 5 / 5
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    I love Oslo gear. It does what it says and is always top quality

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  • 5 / 5
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    Very good and prompt service and the product is top quality as usual. Very happy

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  • 4 / 5
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    Great when you can get it with a discount. Expensive otherwise. Mostly we'll made but sizing can be inconsistent

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  • 4 / 5
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    Customer service excellent

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  • 2 / 5
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    Item was too small and next day delivery was not on time. Customer service with return issue excellent.

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  • 5 / 5
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    Perfect 👍 Perfect service

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  • 4 / 5
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    Prodotti buoni, validi. Azienda seria e puntuale nelle consegne e con i resi.

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  • 5 / 5
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    Great

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  • 5 / 5
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    Very pleased with the products of Odlo, fast delivery, easy to find products on the website.

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  • 5 / 5
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    Perfect and fast delivery.

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  • 5 / 5
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    ....

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  • 4 / 5
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    I think that i have nothing to say about your products.

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  • 4 / 5
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    Good site very easy to order and quick delivery.

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  • 4 / 5
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    Good articles

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  • 5 / 5
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    Delivery took some time but really like Odlo quality that has served me so well for many years

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  • 5 / 5
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    Very good service, quick delivery.

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  • 4 / 5
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    Excellent style and fabric. The only problem – the shirt fits you well only if you're a tall man. In case of athletic fit and

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  • 5 / 5
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    Ordering was easy and delivery on time.

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  • 2 / 5
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    It’s not Odlo.com but UPS that made the bad experience. It took them forever to deliver, apparently they did not have my housenumber.

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  • 4 / 5
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    Navigation in the site is perfect. all items easy to find. Delivery is perfect as well. On-time delivery as proposed. Quality of the materials is what I expect to see.

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  • 5 / 5
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    All great

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  • 5 / 5
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    Everything was slick and easy. Shipped fast to the US. I've been trying to find Odlo shirts (not t-shirts) in the US for several years. Love your products.

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  • 5 / 5
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    Servizio professionale di alta qualità

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  • 5 / 5
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    The service is very good. I would recommend.

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  • 5 / 5
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    Great company, great product!

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  • 5 / 5
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    Online ordering was straightforward. Delivery was on time and easy to track. Product was well packaged.

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  • 5 / 5
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    Facile navigazione. Il pacco, ben confezionato, è arrivato nei tempi previsti. Successivamente ho acquistato una camicia anche per mio marito! Si trovano buone occasioni

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  • 5 / 5
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    Website is easy to use and order from. Delivery is easy to track, and came on time. Product was well packaged.

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  • 1 / 5
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    Bad service. No follow-up. Paid for my order. Did not received it. Very disappointed. And lost £ 53. And no refund possible. Cannot believe it.

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  • 5 / 5
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    Top notch products, excellent service.

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  • 3 / 5
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    I have previously purchased an Odlo Zero weight t-shirt from a retailer and thought that I would order directly from Odlo on this occasion. The sizing of the new t-shirt I ordered was very different and much larger/ill-fitting, even for running, despite it being size Large (felt like XL). The sizing differences need to be more explicit so that customers can order in confidence, especially as postage and returns have to be paid by the customer. The products are undoubtedly good quality but the service doesn’t quite back it up in the same way. Frustrated and undecided if to order directly from Odlo again.

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  • 5 / 5
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    fantastic

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  • 5 / 5
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    Easy and fast delivery, uncomplicated return. Would strongly recommend it.

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  • 4 / 5
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    Clear website except for a slightly confusing product title (mentioned cup A for a bra while other cup sizes could also be selected). Delivery was fast and went smoothly.

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  • 4 / 5
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    Fast delivery, valuable product.

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  • 5 / 5
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    Very good

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  • 5 / 5
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    Excellent quality, fast response and delivery

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  • 5 / 5
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    The order was very efficiently handled - no problems.

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  • 5 / 5
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    Bert quick and easy

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  • 5 / 5
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    excellent service, easy ordering, prompt delivery

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  • 3 / 5
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    Mostly good products but expensive and you need to spend a lot to get free delivery.

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  • 1 / 5
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    This order took 6 weeks to arrive. I was told each time I phoned it would be there in a couple of days. Very poor customer service and would not recommend.

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  • 4 / 5
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    The delivery was not at the notified day, so i wasted half a day staying at home.

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  • 5 / 5
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    Nice light jacket. Perfect for walking, biking.

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  • 5 / 5
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    The products I ordered weren't exactly what I wanted, but the return process was easy. Thank you.

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  • 5 / 5
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    Great site - nice and clean and clear!

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  • 1 / 5
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    The customer service is a disgrace. My parcel was massively delayed, Odlo could not locate it. By the time it arrived I refused acceptance as I did not need the articles anymore. It got lost/delayed/stuck on the way back to them, they did not cooperate, emails only got answered after several days, different people involved who did not communicate internally. I had to get paypal involved to get my money back. An absolute nightmare to deal with, never again. I would rate it with "MINUS STARS" if I had the option.

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  • 5 / 5
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    great site - love it

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  • 5 / 5
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    Perfect everything.

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  • 5 / 5
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    Perfect

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