Customer reviews for onepark.co

4.5 / 5

Calculated from 1483 reviews obtained over the last 12 months

5330 reviews since 20/12/2020

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Information onepark.co

  • Company

    ONEPARK

  • Description

    Compare the best offers and book your parking space in more than 2000 car parks in Europe. Save up to 60%.

  • Address

    10, rue du Chaptal 75009 PARIS

  • Website

    https://www.onepark.co/uk

  • Category

    Auto and motorcycle

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Customer reviews

  • 5 / 5
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    Smooth booking without problems. Very convenient.

    Review of , following an experience of by HENRY B. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Didn't say that the garage would be closed from 1pm on Christmas Eve to 9am on the 27th December. Otherwise fine.

    Review of , following an experience of by MILLIE M. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    When leaving the parking had to wait 10min for somebody to pick the call on the ticket gate to inform about the booking.

    Review of , following an experience of by IMOGEN H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Amazing

    Review of , following an experience of by ISABELLA H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Quick and efficient

    Review of , following an experience of by CALLUM S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Günstig 👍

    Review of , following an experience of by SOPHIE M. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    To enter and exit the car park, my license plate was not scanned and recognized automatically to allow the barrier to open. There was totaly collapse with exit and I spent 1 hour to get out.

    Review of , following an experience of by WENDY B. *

    *Pseudonymized data at the request of the author

    Answer by onepark.co
    Flag

    Dear client, thank you for your comment and we are very sorry to hear that you had problems leaving the car park. We have checked in the system and we can see that one of our agents has already contacted you. For your next reservation we invite you to contact us in order to help you with the booking.

  • 4 / 5
    Edit Flag

    The carpark is easy to find and is secured. The details provided were clear and easy to Understand. Will use the service in future.

    Review of , following an experience of by BETHANY B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Simple to book, good prices and efficient service.

    Review of , following an experience of by CHRISTOPHER S. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Very simple if you have onepark app.

    Review of , following an experience of by SAMANTHA H. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    I have been using this service since 2019 and in general the service is excellent. The only disappointment I had was during my last travel in August, where I paid for covered parking service but noticed that my car was left at external spot.

    Review of , following an experience of by STEPHEN W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Super easy to find and access and departure from location was a breeze. Extra points for clean bathroom on site.

    Review of , following an experience of by NOAH E. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    In the early days this system was sometimes a little puzzling. Finding the code to enter the car park. With upgrades and added clarity everything is much better. I did notice on the app when you search you cannot obtain a list of parking available ..just a map. It would be better if you could search by price, location and characteristics.

    Review of , following an experience of by SOPHIA E. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good service.

    Review of , following an experience of by ELLA L. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Good - Easy - Fair

    Review of , following an experience of by PAULINE W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Best parking service!

    Review of , following an experience of by AMELIA C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great

    Review of , following an experience of by DANIEL R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Smooth, please the intercom button, the admin lifted the barrier the minute I mentioned one park!

    Review of , following an experience of by PETE C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good

    Review of , following an experience of by SEAN O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    fast and easy

    Review of , following an experience of by LIZZIE R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Experiencia estupenda el poder entrar en la ciudad sabiendo que tendrás sitio para aparcar. La gente del parking muy amables y todo perfecto

    Review of , following an experience of by MOHAMMED L. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    All good

    Review of , following an experience of by ZACH C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to book, get to and park. Very convenient!

    Review of , following an experience of by DENNIS L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Drive in, drive out by typing in a code. It couldn't have been easier.

    Review of , following an experience of by CHRISTIAN R. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Impossible to find a person at the parking when I had to leave. No answer on any phone number. Had to pay my ticket at the machine even though it was already paid online in order to be able to leave the parking. Waiting for refund. Unpleasant experience.

    Review of , following an experience of by SASHA T. *

    *Pseudonymized data at the request of the author

    Answer by onepark.co
    Flag

    Dear client, thank you for your comment and we are sorry that you had to pay again. After verification in the system wen can see that on ouf our agents has been in contact with you and has forwarded all information to the car park which takes care of the refund. We are again sorry and invite you to contact us for your next booking.

  • 4 / 5
    Edit Flag

    Easy to book, 1 minute from our hotel. Only negative, car park was hard to find name on the actual entry is different from the name of the car park.

    Review of , following an experience of by JAKE P. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    In the beginning of oktober the elevator didn’t work, in december it wasn’t fixed yet. Difficult with suitcases to climb from -5

    Review of , following an experience of by THERESA W. *

    *Pseudonymized data at the request of the author

    Answer by onepark.co
    Flag

    Dear client, thank you for your comment and we are sorry for the inconvenience of not being able to use the elevator when carrying a heavy suitcase. We would like to inform you that Onepark is an online booking platform for parking spaces. The company does not act as an owner or manager of any kind. However, we have forwardes this message to the corresponding department. Please do not hesitate to contact us for further questions.

  • 4 / 5
    Edit Flag

    Works good, eventually, had to wait and retry (technical hickup) multiple times to finalize the booking confirmation.

    Review of , following an experience of by ISLA P. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    The fact that it’s only single entry is not clearly signaled. I booked for 12 days and paid a large sum, but the next thing I know is that my booking was effectively over the morning after, when i exited with the car.

    Review of , following an experience of by DOMINIC C. *

    *Pseudonymized data at the request of the author

    Answer by onepark.co
    Flag

    Dear client, thank you for your comment and we are sorry to hear that you weren't able to use the whole period of your booking. However, we would like to inform you that we have checked in the system and your booking did not include the multiple entry and exit option. We invite you to contact us for future requests in order to help you.

  • 5 / 5
    Edit Flag

    Again fast and correct

    Review of , following an experience of by SCOTT C. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Easy to book a parkingplace. Good to find and close to the city.

    Review of , following an experience of by ALAN C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to use. Found a reasonably priced parking space in Paris for 5 days.

    Review of , following an experience of by VICTORIA K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Quick, easy

    Review of , following an experience of by LEXI E. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent parking services, Excellent customer service when contacted.

    Review of , following an experience of by BRADLEY M. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    The parking spot was very narrow.

    Review of , following an experience of by TINA E. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy booking process

    Review of , following an experience of by DAN F. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    Parking introuvable avec les travaux, j'ai du me mettre dans un autre et payer 2 fois. Sans utiser onepark. Evidemment impossible de se faire rembourser. Derniére fois que j'utilise Onepark et surtout que je réserve en avance

    Review of , following an experience of by ALEXA B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Geneve Giuseppe Mottta is a good and affordable parking close to the airport. One thing to note that to get in, you will need to enter your code and add a # (sharp) - it is not told in the guide.

    Review of , following an experience of by SCOTT O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy and cheap

    Review of , following an experience of by TINA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    No problem at all.

    Review of , following an experience of by NIKKI W. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    After experiencing problems with the payment process I was sent an email offering a discount for my following booking however the code never arrived. Moreover all correspondence is made in French ??????

    Review of , following an experience of by TARA C. *

    *Pseudonymized data at the request of the author

    Answer by onepark.co
    Flag

    Dear client, thank you for your comment and we are sorry to hear you have had difficulties making a payment on our website and that you did not receive said discount code. We would like to inform you that one of our agents has sent you an email. For further matters we invite you to contact us.

  • 5 / 5
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    Great service

    Review of , following an experience of by MARY S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very quick and efficient

    Review of , following an experience of by ISABELLE K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to find appropriate location & easy to complete the booking.

    Review of , following an experience of by LUCY W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    nice guys / nice location

    Review of , following an experience of by HELEN E. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very good

    Review of , following an experience of by TRACY K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good price and location. Difficult to enter and exit

    Review of , following an experience of by ROB R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Simple et efficace

    Review of , following an experience of by LEANNE H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great customer service

    Review of , following an experience of by LOUIS C. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    I reserved a space but at arrival there was no available spaces.

    Review of , following an experience of by CHARLES F. *

    *Pseudonymized data at the request of the author

    Answer by onepark.co
    Flag

    Dear client, thank you for your comment and we are sorry to hear that you weren't able to park. One of our agents has sent you an email in order to get more information. Please do not hesitate to contact us for any further questions.

  • 5 / 5
    Edit Flag

    Been there before very easy

    Review of , following an experience of by JAYDEN L. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Buchung schnell und unkompliziert

    Review of , following an experience of by CALLUM G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    One Park is brilliant! I have used them several times as I frequently drive to and stay in Paris. The site is so easy to use and whenever I have had a question their customer service is friendly and relaxed. This really is a great service.

    Review of , following an experience of by JULIE R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to book and very quick.

    Review of , following an experience of by LOLA L. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Unfortunately our covered car park wasn’t accessible. Luckily a not covered place was offered instead.

    Review of , following an experience of by LEXI K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Fast and accurate

    Review of , following an experience of by DAISY C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to book, amend or cancel

    Review of , following an experience of by BARRY C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    It is unbelievable how easy it was to purchase, access, and the price unbeatable. All automated. Thank you technology !!

    Review of , following an experience of by GAVIN W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Personal atento y plazas de garaje grandes.

    Review of , following an experience of by FAYE S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Nice new app.

    Review of , following an experience of by TIM R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    As mentioned by previous users, the address provided is not correct, the entrance to the car park is on Wasserwerkstrasse at no. 6. Once that is clear, the process is super easy, punch in your parking code and you can drive in. The drive into the car park is a little narrow but parking is easy. You need to enter the Marriott Hotel from the car park, take an elevator up and walk across the skywalk of the hotel, take the escalator down and you are back on street level. I did not have to go through the hotel but turned right after the escalator down and was on the street right opposite the entrance into the car park (and hence took the same way back at the end of the parking).

    Review of , following an experience of by CRAIG J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Clear and straight forward ordering. Competitive price.

    Review of , following an experience of by LUKE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy platform! Loved it!

    Review of , following an experience of by SONIA C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I'm very happy with your system. I will buy more.

    Review of , following an experience of by JOANNE C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very reasonable price. Direct link to the reservation page from Google Maps is much convenient.

    Review of , following an experience of by NEIL H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I definitely will use the service again!

    Review of , following an experience of by NAOMI M. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    EASY TO USE

    Review of , following an experience of by SALLY M. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    4 star because it wasn't indicated in the offer that I have to hand over the key and letting the parking attendant park the vehicle.

    Review of , following an experience of by ROWENA M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy and quick

    Review of , following an experience of by DALE C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Clear navigation

    Review of , following an experience of by HOLLIE C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to use

    Review of , following an experience of by CHARLES W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy service to use for parking, very straightforward and price was very reasonable.

    Review of , following an experience of by ALEXA H. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    The booking process was good. It was missing information on what would need to be done if I needed to add extra parking time. And the dream would be to receive money back if we used less parking time than pre-booked.

    Review of , following an experience of by TIM R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Super easy and safe. The car park could be cleaner but it was fine.

    Review of , following an experience of by REBECCA M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Relieves you from having to search for a place to park once you arrived at destination and on time. Easy process easy to find a place near your destination upfront.

    Review of , following an experience of by LEWIS B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy

    Review of , following an experience of by HENRY S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Always fast and several options available

    Review of , following an experience of by ALAN M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    No complaints ! Will be using this service again.

    Review of , following an experience of by TONY G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to use

    Review of , following an experience of by IAN G. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Time should be registered upon first entry. Difficult to judge time if arrival at garage.

    Review of , following an experience of by JULIE P. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    I could not get out at the barrier for over 20 minutes

    Review of , following an experience of by NEIL W. *

    *Pseudonymized data at the request of the author

    Answer by onepark.co
    Flag

    Dear client, thank you for your comment and we are very sorry for the inconvenience which may have been caused. We kindly ask you to check your inbox as one of our agents has sent you an email. Thank you for trusting in Onepark.

  • 3 / 5
    Edit Flag

    Problème à entrer et à sortir du parking , code ne marchait paz.

    Review of , following an experience of by DAN S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    All went smoothly

    Review of , following an experience of by RACHEL H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent

    Review of , following an experience of by LOLA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Facile et choix

    Review of , following an experience of by MEGAN M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy and quick

    Review of , following an experience of by BARRY W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Swift and easy process.

    Review of , following an experience of by SUMMER W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Excellente application qui permet d'un coup d'oeil de bénéficier de tarifs de parking attractifs dans un Paris devenu inabordable....

    Review of , following an experience of by TARA H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The booking experience was good. Navigation is convenient. The booking process is user friendly.

    Review of , following an experience of by LEE H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Quick and easy to book

    Review of , following an experience of by PATRICK Y. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I've got no issue

    Review of , following an experience of by JASON B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Worked very well

    Review of , following an experience of by SELINA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Abcd

    Review of , following an experience of by DAISY A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy, clear info.

    Review of , following an experience of by CLAIRE T. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    My GPS was stolen :)

    Review of , following an experience of by AMY H. *

    *Pseudonymized data at the request of the author

    Answer by onepark.co
    Flag

    Dear client, thank you for your comment and we are sorry to hear that your GPS has been stolen. Unfortunately we just found out what happened through your comment since we can verify that you have not contacted us by phone or email. Unfortunately we cannot take any action since Onepark is only the booking platform and not the parking itself. We therefore recommend you to contact the car park in order to find a solution. Please do not hesitate to contact us for any questions.

    Answer by Amy H
    Flag

    Why is there not a no star alternative? I did a police report, and in the app it was a 24 hour survalience. Which of course is a hoax.

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  • 4 / 5
    Edit Flag

    straight forward -easy

    Review of , following an experience of by ARCHIE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good app

    Review of , following an experience of by ELEANOR K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Reservation facile

    Review of , following an experience of by NATASHA B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to follow website

    Review of , following an experience of by KAREN S. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Only one car park option, only one payment option

    Review of , following an experience of by NATHAN M. *

    *Pseudonymized data at the request of the author

Reviews displayed in chronological order