Customer reviews for onepark.co

Customer reviews

• 5 / 5

  

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  Perfect. They waited for me at the drop off place, and so dropped my car and got it back in less than 1 minute. The accommodated an early departure and a flight delay at my retirn. I will definitely use their services again . Thank you !

  Review of 08/11/2024, following an experience of 27/10/2024 by CONSTANTA M.

• 4 / 5

  

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  Easy to find, and in a very Central Park of the city. Only problem we had was the NPR doesn’t recognise UK plates. The person in the control booth was very helpful and sorted it out for us.

  Review of 08/11/2024, following an experience of 27/10/2024 by PETER W.

• 5 / 5

  

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  best

  Review of 06/11/2024, following an experience of 05/11/2024 by SIMONE Z.

• 4 / 5

  

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  Nice conveniently located garage. But damn it's expensive to park in Paris!

  Review of 06/11/2024, following an experience of 23/10/2024 by JOSHUA L.

• 3 / 5

  

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  Negative: Apartmens need at least facelift and very soon. Same for main building. Locks are for last century at apartments and gates. One window leaks and pillow was wet. Blinds were struggling. Worst thing was smell. Gigarette smoke was strong. Positive: food was good and staff was friendly and nice. Nearest beach very close and there was nice chirinquito too. If you like you can reach harbour, citycenter, shops, sights and bigger beaches by walking but bicycle or car works maybe better, depending your condition :) Car parking was easy and free of charge.

  Review of 06/11/2024, following an experience of 21/10/2024 by ILPO S.

• 5 / 5

  

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  Very helpful

  Review of 06/11/2024, following an experience of 25/10/2024 by MOTORGA G.

• 4 / 5

  

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  Clear and complete info about possibilities for parking

  Review of 06/11/2024, following an experience of 10/11/2024 by HANS N.

• 5 / 5

  

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  So easy to book

  Review of 03/11/2024, following an experience of 30/10/2024 by DIANE S.

• 5 / 5

  

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  Site was very easy to use

  Review of 03/11/2024, following an experience of 22/12/2024 by SUSAN B.

• 5 / 5

  

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  Always use them always satisfied

  Review of 03/11/2024, following an experience of 09/11/2024 by DAVID S.

• 5 / 5

  

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  Great value, Easy access, Easy booking

  Review of 03/11/2024, following an experience of 25/10/2024 by PAUL R.

• 5 / 5

  

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  Excellent site, easy to use, and good choice of parking possibilities.

  Review of 03/11/2024, following an experience of 12/01/2025 by CARL-CHRISTIAN S.

• 5 / 5

  

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  Einfach zu buchen und unser Parkhaus in der Rue Mayran in Paris war gut zu finden und der Zutritt Problemlos. Drinnen sauber und Hell. Die Parkplätze im zweiten Untergeschoss waren paristypisch eher eng, weshalb wir vorsorglich mit dem kleineren Zweiteagen angereist sind. Ein Parkplatz war jedoch so eng an einer Wand, da wären wir glaube ich niemals rein gekommen bzw. aussteigen / die Türe öffnen wäre unmöglich gewesen. Aber es war noch ein anderer frei; Problem gelöst.

  Review of 03/11/2024, following an experience of 22/10/2024 by THOMAS J.

• 5 / 5

  

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  Very convenient and we knew the car was safe.

  Review of 03/11/2024, following an experience of 22/10/2024 by HELEN P.

• 5 / 5

  

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  Perfect . Straight forward.

  Review of 03/11/2024, following an experience of 28/10/2024 by S P.

• 5 / 5

  

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  Easy to book, fair price.

  Review of 03/11/2024, following an experience of 27/10/2024 by BEN S.

• 4 / 5

  

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  I couldn't see my company name in the billing details. It is crucial for me as I will need the invoice for my booking.

  Review of 03/11/2024, following an experience of 04/11/2024 by HEATHER M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good. Easy clear fast to book. I appreciated the pictures to help me find the exact entrance of the parking.

  Review of 03/11/2024, following an experience of 24/10/2024 by EDWARD C.

• 5 / 5

  

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  It was quite easy to process payment for city parking

  Review of 03/11/2024, following an experience of 27/10/2024 by ALEKSEI B.

• 2 / 5

  

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  Although the parking was very close to the train station and getting in was easy, leaving was a nightmare. When we entered our code, the arm lifted but the gate did not open. So we were unable to leave the car park. It took a long time to contact someone who did not seem to understand the situation. They did inform us that our parking was successfully cancelled. Eventually some pedestrians opened the gate from outside and we snuck out the entry lane. If you are leaving during daylight hours you should be OK but I wouldn’t advise this if you need to leave late at night.

  Review of 03/11/2024, following an experience of 24/10/2024 by KENNTH C.

• 5 / 5

  

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  Very simple to book and park, good price

  Review of 03/11/2024, following an experience of 21/10/2024 by FAISAL K.

• 5 / 5

  

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  Perfecte com sempre.

  Review of 03/11/2024, following an experience of 24/10/2024 by JORDI V.

• 2 / 5

  

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  App does not use 24 hour clock so when is 1200 am Took several tries to register my bank card and kept diverting me to previous activity. Hope this helps you develop best wishes

  Review of 02/11/2024, following an experience of 24/11/2024 by GRAHAM C.

• 4 / 5

  

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  All good! When entering, the gate to the parking garage was broken. There was waiting time.

  Review of 02/11/2024, following an experience of 24/10/2024 by NADINE B.

• 5 / 5

  

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  Always easy to book, easy to find, close to the airport & great value. One Park is why we use Carcassonne & not the closer to us Perpignan airport!

  Review of 01/11/2024, following an experience of 31/10/2024 by SIMON A.

• 5 / 5

  

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  Informative app and quick confirmation. It would better to have editing option on the dates in the booking.

  Review of 01/11/2024, following an experience of 29/10/2024 by NAVIN N.

• 1 / 5

  

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  The booking was easy, but the car park was inaccessible.

  Review of 01/11/2024, following an experience of 24/10/2024 by HANNAH G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy and useful for a short period of use.

  Review of 01/11/2024, following an experience of 21/10/2024 by CHRISTINE D.

• 4 / 5

  

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  No Problems

  Review of 31/10/2024, following an experience of 20/10/2024 by MARCUS P.

• 5 / 5

  

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  Good website

  Review of 31/10/2024, following an experience of 04/11/2024 by CHARLES B.

• 5 / 5

  

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  Easy from start to finish

  Review of 31/10/2024, following an experience of 18/10/2024 by ANDREW W.

• 3 / 5

  

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  Arrived at the parking and was unable to register on the app to open the gate. Onepark helpdesk and customer service unavailable on calls, not a single support. Took me 1 hr to get in the car park.

  Review of 31/10/2024, following an experience of 19/10/2024 by RAPHAEL S.

• 5 / 5

  

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  TOP

  Review of 29/10/2024, following an experience of 29/03/2025 by PHILIPPE D.

• 5 / 5

  

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  Very simplified parking process

  Review of 29/10/2024, following an experience of 23/10/2024 by RAINFORD S.

• 5 / 5

  

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  No complaints, this a a very good service

  Review of 29/10/2024, following an experience of 27/10/2024 by MICHAEL R.

• 5 / 5

  

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  Really straightforward website and excellent value (and secure) parking

  Review of 29/10/2024, following an experience of 10/02/2025 by NICK B.

• 5 / 5

  

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  Very easy to book

  Review of 29/10/2024, following an experience of 07/11/2024 by DIMITRIS R.

• 5 / 5

  

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  easy acces and leaving of the parking

  Review of 29/10/2024, following an experience of 18/10/2024 by DAVID H.

• 5 / 5

  

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  Very easy booking, hope parking there is as easy and straight forward

  Review of 29/10/2024, following an experience of 23/10/2024 by NIKKI W.

• 5 / 5

  

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  The on lone booking system was very efficient. However I found your app very difficult to use, itcwas not at all clear about the parking I needed

  Review of 29/10/2024, following an experience of 08/11/2024 by BRIAN K.

• 2 / 5

  

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  The instructions told us not to take a ticket, but when we pulled in the bar would not go up. I thought it was suppossed to recognize our license plate. We had to take a ticket to get in and then had to pay again on the way out. I kept all confirmation information and receilpts showing times in and out to show this to be true.

  Review of 29/10/2024, following an experience of 17/10/2024 by THERESE O.

• 5 / 5

  

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  I knew where I was going and so found the process good

  Review of 29/10/2024, following an experience of 04/11/2024 by CHARLES B.

• 5 / 5

  

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  Perfect parking, easy booking.

  Review of 29/10/2024, following an experience of 27/10/2024 by BEN S.

• 5 / 5

  

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  Very easy system, fast to make the reservation and complete information.

  Review of 29/10/2024, following an experience of 28/10/2024 by JAN S.

• 5 / 5

  

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  perfect

  Review of 25/10/2024, following an experience of 02/11/2024 by JOZEF V.

• 3 / 5

  

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  This time there was an issue upon my arrival as it appeared the parking lot was full even with my reservation, meaning the gate would not open with either my license plate or the code provided. A parking attendant had to let me in... which also led to difficulties when leaving. Again, licence not recognized and needed to use the call button to get the barrier opened

  Review of 25/10/2024, following an experience of 14/10/2024 by ALEXA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I had made a mistake with the order, however this was easily sorted out.

  Review of 25/10/2024, following an experience of 13/11/2024 by JANE F. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Reasonably easy.

  Review of 25/10/2024, following an experience of 13/01/2025 by ELIZABETH C.

• 5 / 5

  

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  Easy to book. Very clean

  Review of 25/10/2024, following an experience of 19/10/2024 by DARREN W.

• 5 / 5

  

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  An excellent site. Highly recommended but just wait until the list of parking is fully loaded or you'll end up in different car park!

  Review of 25/10/2024, following an experience of 06/11/2024 by MAXWELL W.

• 5 / 5

  

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  Easy and fast booking procedure, very good price for 24h

  Review of 25/10/2024, following an experience of 22/10/2024 by WALTERZ Z.

• 5 / 5

  

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  Easy to book and useful visualization of parking spaces on the map, although it doesn’t always refresh accurately

  Review of 25/10/2024, following an experience of 26/10/2024 by ZACHARIAS P.

• 5 / 5

  

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  easy to Park, fair Preis

  Review of 25/10/2024, following an experience of 18/10/2024 by CHARLY D.

• 4 / 5

  

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  Numberplate recognition did not work and speaker driving out difficult to understand.

  Review of 25/10/2024, following an experience of 15/10/2024 by KEES C.

• 5 / 5

  

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  Quick and easy

  Review of 25/10/2024, following an experience of 18/11/2024 by ANDREW R.

• 5 / 5

  

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  Excellent

  Review of 25/10/2024, following an experience of 18/10/2024 by SANJITH B.

• 5 / 5

  

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  All good.

  Review of 25/10/2024, following an experience of 18/10/2024 by NERMIN Č.

• 5 / 5

  

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  Always easy and quick and the staff when you are delayed are exceptional

  Review of 25/10/2024, following an experience of 08/11/2024 by IAN T.

• 5 / 5

  

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  Super satisfied we came to Paris by car from Amsterdam and were able to park near the hotel in a very nice garage. Top arranged 😁😁

  Review of 25/10/2024, following an experience of 19/10/2024 by OLIVER H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to locate and book parking.

  Review of 23/10/2024, following an experience of 20/10/2024 by JEFFREY Z.

• 4 / 5

  

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  Bene, nessun problema da segnalare.

  Review of 23/10/2024, following an experience of 20/10/2024 by MIRKO S.

• 4 / 5

  

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  It would be nice if we didn’t have to pay for a full day when we only use a half day on our return

  Review of 23/10/2024, following an experience of 18/10/2024 by GLENN B.

• 3 / 5

  

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  It was easy to book. But why need an account to put in my home adress? I only book an car park, this info is not relevant for that, too much information asked.

  Review of 23/10/2024, following an experience of 19/10/2024 by HELEN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  We had booked a parking place at Orly airport. We haven’t had any problems. It was easy. Since then we havé booked two other parking places in Paris to attend concerts.

  Review of 23/10/2024, following an experience of 23/11/2024 by PATRICK L.

• 4 / 5

  

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  Parking at Porte d’Orléans Paris: Good location to get near Paris by car and then take the metro. All worked as described. Only one thing to mention, it is not so clean and the entrance for pedestrians not well signaled. Would be good to allow payment with paypal.

  Review of 23/10/2024, following an experience of 14/10/2024 by DANIELA S.

• 5 / 5

  

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  Great customer service! Received a helpful answer from the support within a few minutes.

  Review of 23/10/2024, following an experience of 16/10/2024 by CORNELIA K.

• 5 / 5

  

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  Easy to spot the convenient parking, good choice of prices, easy to book.

  Review of 23/10/2024, following an experience of 15/10/2024 by JULIO M.

• 2 / 5

  

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  The carpark's address took me to the front of the hotel. It was very difficult to find the entrance, as it is situated on a one-way road. Neither Waze nor Googlemaps were able to take me there. I had to look at the address on the map and drive there. There are no explanations on the website.

  Review of 23/10/2024, following an experience of 12/10/2024 by STERENN G.

• 5 / 5

  

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  Have booked place, but cancelled it. Receive my money 2 days after. Thanks

  Review of 23/10/2024, following an experience of 11/10/2024 by PETER N.

• 5 / 5

  

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  great

  Review of 23/10/2024, following an experience of 04/10/2024 by CRINA MIHAELA P.

• 5 / 5

  

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  efficient.

  Review of 22/10/2024, following an experience of 11/10/2024 by JULIE H.

• 1 / 5

  

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  Booked and then was told by Google maps that the road of the car park was closed. So had to cancel and now have to wait for refund.

  Review of 22/10/2024, following an experience of 15/10/2024 by LAYLA P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Booking experience was fine. However, the parking entrance is a little bite dangerous as you enter and exit from the same ramp. We faced another car at some point and it was not easy to get out of the situation.

  Review of 20/10/2024, following an experience of 01/10/2024 by LILI M.

• 5 / 5

  

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  Good job!

  Review of 20/10/2024, following an experience of 21/10/2024 by ANDRIANA V.

• 1 / 5

  

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  Dates were suddenly changed and I got to see that at the end

  Review of 20/10/2024, following an experience of 13/10/2024 by AMAIR F.

• 5 / 5

  

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  Very easy to use online

  Review of 20/10/2024, following an experience of 15/11/2024 by DAVID H.

• 4 / 5

  

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  I will be happier once I complete the visit

  Review of 20/10/2024, following an experience of 15/11/2024 by JOHN P.

• 5 / 5

  

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  It’s so easy.

  Review of 20/10/2024, following an experience of 25/10/2024 by JOS G.

• 5 / 5

  

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  Easy and close to airport with shuttle bus

  Review of 20/10/2024, following an experience of 09/11/2024 by JACKY D.

• 5 / 5

  

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  Perfect

  Review of 20/10/2024, following an experience of 10/10/2024 by FRANK G.

• 5 / 5

  

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  Very easy to book and pay

  Review of 20/10/2024, following an experience of 16/10/2024 by DAVID L.

• 5 / 5

  

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  Excellent experience and easy access

  Review of 20/10/2024, following an experience of 03/10/2024 by USMAN G.

• 4 / 5

  

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  xxx

  Review of 20/10/2024, following an experience of 14/10/2024 by HERVE H.

• 5 / 5

  

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  Informació correcte. Procés fàcil i ràpid. Pàrquing amb places bastant grans

  Review of 13/10/2024, following an experience of 11/10/2024 by MONICA G.

• 4 / 5

  

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  Good offer

  Review of 12/10/2024, following an experience of 04/11/2024 by PATRICK D.

• 5 / 5

  

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  Drivers! Be aware of your car sice in this parking...the 2nd level is really tight. We have a Volvo XC60 and some cm left in the front and the back. If you are a good driver, there is no problem to get in.

  Review of 12/10/2024, following an experience of 06/10/2024 by THOMAS R.

• 5 / 5

  

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  Perfect

  Review of 12/10/2024, following an experience of 07/10/2024 by EVGENI P.

• 5 / 5

  

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  It is better in more language

  Review of 12/10/2024, following an experience of 11/10/2024 by ANDREAS L.

• 5 / 5

  

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  used a few times now and always pleased with service

  Review of 12/10/2024, following an experience of 16/10/2024 by ANNE H.

• 5 / 5

  

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  Top Top Top!

  Review of 12/10/2024, following an experience of 11/10/2024 by FRANK G.

• 5 / 5

  

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  Easy to navigate and to choose the best option.

  Review of 12/10/2024, following an experience of 15/10/2024 by DIMITRIOS D.

• 5 / 5

  

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  The parking experience was great and hassel free

  Review of 11/10/2024, following an experience of 05/10/2024 by JAGADEESH S.

• 5 / 5

  

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  Congratulations, the site works very well and all the steps are clear and quick. highly recommended

  Review of 11/10/2024, following an experience of 15/11/2024 by REBECCA E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Top !

  Review of 11/10/2024, following an experience of 04/10/2024 by CEDRIC V.

• 5 / 5

  

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  Pick up and drop off was easy. A trolley stop is close by for transportation directly to the city center.

  Review of 10/10/2024, following an experience of 05/10/2024 by LAMAR A.

• 4 / 5

  

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  Everything was smooth, but the UI looks a bit outdated

  Review of 10/10/2024, following an experience of 20/10/2024 by DENYS T.

• 5 / 5

  

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  Car park very central, easy access.

  Review of 10/10/2024, following an experience of 07/10/2024 by JEAN F.

• 4 / 5

  

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  the pin did not work when i arrived but the customer support was good

  Review of 10/10/2024, following an experience of 11/10/2024 by JAMES D.

• 5 / 5

  

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  App is easy to use. I have only used it for France where some of the parking is in older buildings where access is difficult. Suggest you provide a rating for ease of access.

  Review of 10/10/2024, following an experience of 21/12/2024 by KEITH B.

• 4 / 5

  

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  It was easy and good.

  Review of 10/10/2024, following an experience of 27/10/2024 by DAVID D.

Reviews displayed in chronological order