What do Internet users think about onepark.co ?

Read 6609 reviews of onepark.co - Overall Customer Rating of 4.3/5

Reviews for Onepark.co

Total: 6 844 reviews since 20/12/2020

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4.3

Based on 1 214 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

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5 ★

Review Summary

Onepark feels built for people who want parking arranged without fuss, with a booking flow that is quick, simple, and easy to revisit. Customers mention clear navigation, smooth changes to reservations, and a service that makes airport parking feel much less stressful.

The experience is repeatedly described as straightforward, from online booking to shuttle service and access near the airport. Terms like reservation, cancellation and parking transfer come up naturally, along with fair pricing and fast handling when plans change. Onepark also stands out for its practical app and user-friendly website, which many customers say they keep using. Onepark gathers overwhelmingly positive reviews with 6844 reviews published in total and an average rating of 4.3 stars.

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Digital experience

428 reviews mention the digital experience, with 88% positive feedback.

"Great app and I’m very happy that I can find them in many places all over Europe"

"Simple proces to make a booking.com."

"easy to use site"

Delivery

86 reviews mention delivery, with 97% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

66 reviews mention our responsiveness, with 85% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Team expertise

47 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Choice

46 reviews mention choice, with 93% positive feedback.

"Worked well and easy to use. Good variety of options available"

"Easy to use and lots of choices"

"Very good option"

Friendliness & courtesy

43 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

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5 ★

Jose L.
10 Jan 2026
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Easy to book and cheaper than the parking's website .
Experience from: 30 Dec 2025
Daniel L.
10 Jan 2026
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Simple and efficient!!!
Experience from: 8 Mar 2026
Agnieszka Z.
9 Jan 2026
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Booking of the car park was easy . However, the car park itself disaster. Very narrow, tight spaces. Other people parked their cars on two spaces, leaving me without space to park. After 20 min waiting, someone left and I was able to park my car. So not recommended parking at NH Collection Barcelona Podium Hotel car park.
Experience from: 30 Dec 2025
Sahin K.
9 Jan 2026
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I tried to cancel the parking 2 hours before but it wasn’t possible. That means I payed without using the parking. There were problems with the system.
Experience from: 31 Dec 2025
Nenad C.
9 Jan 2026
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Nach den vielen schlechten Bewertungen, die wir gelesen hatten, haben wir mit gemischten Gefühlen dieses Parkhaus gebucht. Wir parkten mit unserem Fahrzeug auf der Ebene -3 und hatten nichts auszusetzen. Einzig der Uringeruch in den seitlichen Rinnen war unangenehm und der gleiche Müll lag 3 Tage. Insgesamt macht das Parkhaus, wenn man mal drinnen ist, einen guten Eindruck. Wir würden hier wieder parken.
Experience from: 28 Dec 2025
Dilfire I.
9 Jan 2026
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Very practical, went smoothly.
Experience from: 19 Dec 2025
W.a. H.
4 Jan 2026
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Overall, very user fiednly, I just wished there were more parking options available near the desired location. However, I am very satisfied with the OnePark
Experience from: 30 Dec 2025
Ignace D.
4 Jan 2026
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Perfect
Experience from: 25 Dec 2025
Roxana M.
4 Jan 2026
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i did not found on the loup the location of the airport / a lot of adresess but not the airport ( charleroi)
Experience from: 13 Feb 2026
Andrea M.
4 Jan 2026
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Very easy and immediate.
Experience from: 31 Dec 2025
Ilse D.
4 Jan 2026
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Very good service! Even if the Eurostar is delayed
Experience from: 27 Dec 2025
Karl F.
4 Jan 2026
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Easy to book and to modify
Experience from: 25 Jan 2026
Franck B.
4 Jan 2026
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Easy way to make a réservation
Experience from: 29 Dec 2025
Laurie L.
4 Jan 2026
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My overall satisfaction with Onepark is very high, but in this parking garage specifically they charged me for 20 minutes extra almost what Onepark charged me! So that is why I'm not giving 5 stars.
Experience from: 27 Dec 2025
Xenia F.
4 Jan 2026
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easy booking
Experience from: 23 May 2026
Craig J.
4 Jan 2026
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No need to say more. The system works well.
Experience from: 30 Dec 2025
Frank B.
4 Jan 2026
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thank you
Experience from: 27 Dec 2025
Sanil D.
4 Jan 2026
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While the booking process was satisfactory, we encountered an issue with the parking gate not opening. We were prompted for a code to access the parking facility. Despite checking my email thoroughly, I was unable to locate the necessary code, which unfortunately led to us acquiring an additional parking ticket and incurring a double payment.
Experience from: 26 Dec 2025
Indiana E.
4 Jan 2026
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Very user friendly and a clear overview of all the parkings spots. The flexibility to change one hour beforehand
Experience from: 28 Dec 2025
Erhan C.
1 Jan 2026
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Not enough space. You must leave your keys.
Experience from: 24 Dec 2025