Customer reviews for onepark.co

Customer reviews

• 5 / 5

  

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  Semice e veloce lo consiglio a tutti!

  Review of 08/12/2022, following an experience of 09/12/2022 by A A. *

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• 5 / 5

  

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  It was a very fast procedure.

  Review of 08/12/2022, following an experience of 03/12/2022 by A A. *

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• 5 / 5

  

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  Booked within minutes. I’m satisfied!

  Review of 08/12/2022, following an experience of 09/12/2022 by A A. *

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• 4 / 5

  

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  Quick and clear

  Review of 08/12/2022, following an experience of 02/12/2022 by A A. *

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• 3 / 5

  

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  The link to the T&Cs is to close to the tick box to accept them. So instead of ticking the box it took me to another page and I had to start my booking again. Also an error popped up when confirming my credit card payment. This meant I had to renter the card details again

  Review of 08/12/2022, following an experience of 02/12/2022 by A A. *

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• 5 / 5

  

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  Accessible, easy to book, excellent price.

  Review of 08/12/2022, following an experience of 01/12/2022 by A A. *

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• 4 / 5

  

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  Easy to book and a considerable reduction from the on the day price. However, despite recognising the registration on entry, on exit a further 82 euros was demanded. Eventually got through on the intercom and the barrier was opened.

  Review of 08/12/2022, following an experience of 02/12/2022 by A A. *

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• 5 / 5

  

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  Really safe option to store your car while on a trip in Paris. Using a code to get into the car garage it felt really safe because there is no way for strangers to get inside of the garage!

  Review of 08/12/2022, following an experience of 02/12/2022 by A A. *

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• 1 / 5

  

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  Parking pas accessible car travaux et une fois dans le parking après galère, pas de place disponible

  Review of 07/12/2022, following an experience of 25/11/2022 by A A. *

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• 5 / 5

  

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  Easy to book online. Very happy with the service.

  Review of 07/12/2022, following an experience of 28/11/2022 by A A. *

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• 5 / 5

  

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  paypal payment or qr code by bank

  Review of 07/12/2022, following an experience of 16/12/2022 by A A. *

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• 4 / 5

  

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  Ottimo servizio. Leggermente lontano a piedi dalla destinazione ma flessibilità di orario nell’uscita avendo tardato 15 minuti. Consigliato

  Review of 07/12/2022, following an experience of 26/11/2022 by A A. *

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• 4 / 5

  

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  Difficult

  Review of 07/12/2022, following an experience of 19/11/2022 by A A. *

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• 1 / 5

  

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  There was no button to modify the time despite instructions saying otherwise.

  Review of 07/12/2022, following an experience of 29/11/2022 by A A. *

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• 4 / 5

  

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  Easy to sign up and to book a car park! Quick and easy and the price is really competitive. That's great to be able to put the loyalty card but nothing is written on what's the purpose and if we're getting something : all Accor Live limitless. Sad to not be able to save the partner loyalty card in the profile

  Review of 06/12/2022, following an experience of 29/11/2022 by A A. *

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• 4 / 5

  

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  Everythink was good but i had to in return way reach a car by foot because it was sunday. beside this everythink was fine

  Review of 06/12/2022, following an experience of 24/11/2022 by A A. *

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• 5 / 5

  

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  Because of you i found parking which i was looking for for few hours. Would be nice to have option for more month subcsriptions :) Thanks

  Review of 06/12/2022, following an experience of 29/11/2022 by A A. *

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• 4 / 5

  

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  Nice clean car park, very central.

  Review of 06/12/2022, following an experience of 28/11/2022 by A A. *

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• 3 / 5

  

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  The parking is not 24/7 as mentioned.

  Review of 06/12/2022, following an experience of 24/11/2022 by A A. *

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• 5 / 5

  

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  Great Parking Service and very near to Eiffel tower

  Review of 03/12/2022, following an experience of 26/11/2022 by A A. *

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• 5 / 5

  

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  Easy to use app... reasonable prices and a great selection of parking spaces and prices. Used before and didn't have any issues

  Review of 03/12/2022, following an experience of 06/12/2022 by A A. *

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• 1 / 5

  

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  Rue bloquée par des travaux, obligé de prendre un sens interdit pour accéder au parking. Pas de place disponible dans le parking. 1h30 de perdu avec l’attribution d’un nouveau parking. Traitement par le personnel correct mais politique de service client nulle, 5€ de dédommagement (sur le prochain stationnement !!!!) pour toute la galère.

  Review of 03/12/2022, following an experience of 25/11/2022 by A A. *

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• 5 / 5

  

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  Great location and price. Thank you

  Review of 03/12/2022, following an experience of 22/11/2022 by A A. *

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• 4 / 5

  

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  Me costó mucho trabajo encontrar la entrada.

  Review of 03/12/2022, following an experience of 23/11/2022 by A A. *

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• 5 / 5

  

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  Quick and Easy!

  Review of 03/12/2022, following an experience of 02/12/2022 by A A. *

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• 5 / 5

  

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  Easy to set il and reasonable costs

  Review of 01/12/2022, following an experience of 22/11/2022 by A A. *

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• 5 / 5

  

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  We have used one park on several occasions and always perfect service from start to finish highly recommend

  Review of 01/12/2022, following an experience of 16/12/2022 by A A. *

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• 1 / 5

  

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  Confusing and contraddicting instructions to access garage; refused to help when pointed out the issue.

  Review of 01/12/2022, following an experience of 20/11/2022 by A A. *

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• 1 / 5

  

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  You look for parking in Cologne and somehow parking in Granada, Spain shows up

  Review of 26/11/2022, following an experience of 19/11/2022 by A A. *

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• 4 / 5

  

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  Overall a good experience.

  Review of 26/11/2022, following an experience of 19/11/2022 by A A. *

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• 5 / 5

  

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  Works perfect. From selection, to booking, to confirmation. Expecting the parking to work smoothly, too. PayPal would be nice.

  Review of 26/11/2022, following an experience of 02/12/2022 by A A. *

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• 5 / 5

  

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  The booking process was clear and quick

  Review of 26/11/2022, following an experience of 22/12/2022 by A A. *

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• 5 / 5

  

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  Excellent as always

  Review of 26/11/2022, following an experience of 27/11/2022 by A A. *

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• 5 / 5

  

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  Easy booking, easy check-in/check-out, super clean bathrooms in the garge. Large parking spaces and working elevator. Easy access to the city center.

  Review of 26/11/2022, following an experience of 19/11/2022 by A A. *

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• 4 / 5

  

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  there was a worry about security at carcassone as all gates were left open and unsupervised

  Review of 26/11/2022, following an experience of 04/11/2022 by A A. *

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• 4 / 5

  

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  All fine

  Review of 26/11/2022, following an experience of 22/12/2022 by A A. *

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• 5 / 5

  

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  Easy

  Review of 26/11/2022, following an experience of 25/11/2022 by A A. *

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• 4 / 5

  

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  You need to make it clear to customers when they pay that a QR code will arrive in their email....this is not mentioned.....otherwise, no one knows how they will enter the parking facility.

  Review of 26/11/2022, following an experience of 24/11/2022 by A A. *

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• 5 / 5

  

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  Site is super easy to use.

  Review of 26/11/2022, following an experience of 26/12/2022 by A A. *

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• 5 / 5

  

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  My experience with Onepark at Carcassonne airport has always been excellent and hassle free

  Review of 26/11/2022, following an experience of 16/12/2022 by A A. *

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• 5 / 5

  

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  Website very easy to use

  Review of 26/11/2022, following an experience of 09/12/2022 by A A. *

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• 4 / 5

  

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  Easy to book and instant confirmation

  Review of 24/11/2022, following an experience of 18/11/2022 by A A. *

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• 5 / 5

  

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  it was very quick.

  Review of 24/11/2022, following an experience of 12/12/2022 by A A. *

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• 4 / 5

  

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  OK 88888888

  Review of 24/11/2022, following an experience of 13/11/2022 by A A. *

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• 3 / 5

  

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  The problem I had was with the pin code machine at the airport both on arrival and departure. It took several attempts for the code to be accepted. Mechanical problem with the machine?

  Review of 24/11/2022, following an experience of 11/11/2022 by A A. *

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• 2 / 5

  

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  Plate not recognized. Takes a long time to go out the carpark

  Review of 24/11/2022, following an experience of 14/11/2022 by A A. *

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• 5 / 5

  

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  I have used this service more than 25 times this year. Never had an issue. Friendly staff and great service

  Review of 21/11/2022, following an experience of 18/11/2022 by A A. *

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• 5 / 5

  

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  Easy to make the reservation,good price

  Review of 21/11/2022, following an experience of 19/01/2023 by A A. *

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• 5 / 5

  

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  Excellent, used onepark before and very satisfied.

  Review of 21/11/2022, following an experience of 03/12/2022 by A A. *

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• 4 / 5

  

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  Very good, the only negative is the price which is v. expensive by international standards but compettitve for Paris. Your representative on-site was helpful and courteous. The standard of maintenance of the car park was very high, in partcular, the pedestrian stairwell access was clean and smelt very fresh instead of the usual smell of urine in such places. Quelle surprise ;-)

  Review of 21/11/2022, following an experience of 09/11/2022 by A A. *

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• 5 / 5

  

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  I had a technical issue but was sorted out in no time

  Review of 21/11/2022, following an experience of 22/11/2022 by A A. *

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• 5 / 5

  

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  It just works

  Review of 21/11/2022, following an experience of 16/11/2022 by A A. *

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• 3 / 5

  

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  Parking is ok but very dirty. Inside You do not see any sight where You arę or where You should go or parking car.

  Review of 21/11/2022, following an experience of 10/11/2022 by A A. *

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• 4 / 5

  

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  The lack of flexibility regarding the timing of parking is a problem

  Review of 19/11/2022, following an experience of 09/11/2022 by A A. *

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• 5 / 5

  

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  Easy app

  Review of 19/11/2022, following an experience of 12/11/2022 by A A. *

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• 5 / 5

  

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  Easy to use and good price for parking

  Review of 19/11/2022, following an experience of 09/11/2022 by A A. *

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• 1 / 5

  

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  Le istruzioni per l'uscita non sono per niente chiare e ho dovuto attendere che un centralino autorizzasse l'uscita più di 10 minuti. Sconsigliato

  Review of 19/11/2022, following an experience of 09/11/2022 by A A. *

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• 5 / 5

  

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  Easy to use site, exactly the information needed sent promptly, quality parking

  Review of 19/11/2022, following an experience of 06/11/2022 by A A. *

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• 5 / 5

  

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  Very helpful app when travelling in big cities you don’t know with baggages in the car. Makes travelling easyer knowing you have a place where to leave your car when you don’t know the surroundings and if you have baggages you know your car is safe! So you can enjoy your time without anything to worry about

  Review of 16/11/2022, following an experience of 05/11/2022 by A A. *

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• 3 / 5

  

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  We parked at 4:30am. Nobody was there to check us in. Had to park the car and hope we parked in the correct spot.

  Review of 16/11/2022, following an experience of 27/10/2022 by A A. *

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• 4 / 5

  

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  Easy process and great choice of car parks

  Review of 16/11/2022, following an experience of 13/11/2022 by A A. *

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• 5 / 5

  

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  Great service. Booking was simple. I was slightly early arriving at my chosen.cqr Park but that wasn't a problem. Thought I had the option of exiting and re-entering again, I did not use it. I had no problem leaving.

  Review of 16/11/2022, following an experience of 06/11/2022 by A A. *

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• 5 / 5

  

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  Efficient excellent service and friendly staff

  Review of 16/11/2022, following an experience of 16/11/2022 by A A. *

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• 5 / 5

  

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  Convenient, fast, available

  Review of 16/11/2022, following an experience of 05/11/2022 by A A. *

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• 5 / 5

  

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  PERFECTO

  Review of 16/11/2022, following an experience of 10/11/2022 by A A. *

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• 4 / 5

  

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  Please, fix definitely the confirmation troubles of reservations in the app. I can only use the web version

  Review of 15/11/2022, following an experience of 09/11/2022 by A A. *

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• 5 / 5

  

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  Was an easy process, no problem.

  Review of 15/11/2022, following an experience of 07/11/2022 by A A. *

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• 5 / 5

  

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  Was easy to find and park.

  Review of 15/11/2022, following an experience of 03/11/2022 by A A. *

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• 1 / 5

  

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  So so bad

  Review of 15/11/2022, following an experience of 03/11/2022 by A A. *

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• 5 / 5

  

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  1st time using - pretty jolly clear

  Review of 14/11/2022, following an experience of 09/11/2022 by A A. *

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• 3 / 5

  

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  I’m not sure what the point of this service is exactly. The process of getting the ticket validated by a person in the ticket office took nearly 15 minutes.. no fault of the employee, it’s just a lot of information. If absolutely necessary to pay in advance, this might be a good option but I see no reason not to just pay at the automated caisse. You still take a ticket when you enter the garage, and without one park you just pay at the machine, with one park you need to talk to someone and share information. Would be better if the infrastructure allowed the garage to read parking information on phone so you can save time and possibly money down the line. I’m not sure I would use service again.

  Review of 14/11/2022, following an experience of 01/11/2022 by A A. *

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• 5 / 5

  

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  The parking garage was secure and well lit. The entry was large enough for a medium sized SUV (Subaru Forester). While the exit has a tight turn, we made it work. The driver got a good angle and I typed in the code and followed him out on foot. The spots are large and we had no problem finding the exit. Overall a great experience.

  Review of 14/11/2022, following an experience of 05/11/2022 by A A. *

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• 5 / 5

  

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  The more specific you are about the location you are interested in will get you a better result.

  Review of 14/11/2022, following an experience of 16/11/2022 by A A. *

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• 5 / 5

  

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  Good overall.

  Review of 14/11/2022, following an experience of 15/11/2022 by A A. *

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• 5 / 5

  

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  Easy to book

  Review of 14/11/2022, following an experience of 04/11/2022 by A A. *

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• 3 / 5

  

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  Had a hard time finding the site for hourly pk

  Review of 14/11/2022, following an experience of 07/11/2022 by A A. *

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• 5 / 5

  

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  Always easy to find what I'm looking for and to make a reservation

  Review of 07/11/2022, following an experience of 31/10/2022 by A A. *

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• 5 / 5

  

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  Excellent alternative to overpriced in-airport parking

  Review of 07/11/2022, following an experience of 07/11/2022 by A A. *

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• 5 / 5

  

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  Excellent website

  Review of 07/11/2022, following an experience of 04/11/2022 by A A. *

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• 5 / 5

  

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  Easy and cheaper than parking on streets

  Review of 07/11/2022, following an experience of 30/10/2022 by A A. *

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• 5 / 5

  

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  Buchung über die Website funktionierte in Paris nicht, über die App ging es, als ich den Dreh erst mal raus hatte, lief es super 👍

  Review of 07/11/2022, following an experience of 26/10/2022 by A A. *

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• 5 / 5

  

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  Fantastic.

  Review of 07/11/2022, following an experience of 01/12/2022 by A A. *

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• 4 / 5

  

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  nothing to complain

  Review of 07/11/2022, following an experience of 29/10/2022 by A A. *

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• 5 / 5

  

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  Fast and easy

  Review of 07/11/2022, following an experience of 05/11/2022 by A A. *

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• 4 / 5

  

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  I have made several reservations. What I appreciate is the possibility to modify or cancel the reservation till one hour before. Good service.

  Review of 07/11/2022, following an experience of 28/10/2022 by A A. *

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• 1 / 5

  

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  Couldn’t find the car park so ended up paying again, but disappointed ☹️

  Review of 07/11/2022, following an experience of 25/10/2022 by A A. *

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• 5 / 5

  

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  Very easy to use

  Review of 07/11/2022, following an experience of 07/11/2022 by A A. *

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• 5 / 5

  

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  The service was very good. The booking process was easy and the information sent was very clear. No problems at all. We got the code to enter the closed parking and once there, we found several signs in the parking to get to the reserved spots.

  Review of 07/11/2022, following an experience of 29/10/2022 by A A. *

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• 5 / 5

  

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  Great easy website to use

  Review of 07/11/2022, following an experience of 03/11/2022 by A A. *

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• 5 / 5

  

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  Site is easy to navigate and gives a large selection of available parking spots with prices and access. Have been using them for several years now and never a problem.

  Review of 07/11/2022, following an experience of 01/11/2022 by A A. *

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• 5 / 5

  

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  Perfect cheap parking exactly where we needed

  Review of 07/11/2022, following an experience of 29/10/2022 by A A. *

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• 5 / 5

  

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  Straight forward

  Review of 07/11/2022, following an experience of 22/11/2022 by A A. *

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• 5 / 5

  

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  Very straightforward, easy to navigate the site and everything confirmed in good time.

  Review of 07/11/2022, following an experience of 11/11/2022 by A A. *

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• 5 / 5

  

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  Nothing special

  Review of 07/11/2022, following an experience of 30/10/2022 by A A. *

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• 5 / 5

  

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  Everything was easy and quick

  Review of 07/11/2022, following an experience of 29/10/2022 by A A. *

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• 4 / 5

  

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  Clear to use

  Review of 03/11/2022, following an experience of 01/11/2022 by A A. *

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• 5 / 5

  

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  Conveniently located near Eiffel Tower

  Review of 03/11/2022, following an experience of 21/10/2022 by A A. *

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• 5 / 5

  

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  Very simple and easy

  Review of 03/11/2022, following an experience of 30/10/2022 by A A. *

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• 5 / 5

  

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  Easy to book, have used this car park several times, always a good experience. Sometimes I have been offered a reserved spot, but not this time. I'm not sure why. Perhaps all the reserved spots were taken already?

  Review of 03/11/2022, following an experience of 06/12/2022 by A A. *

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• 5 / 5

  

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  Simple, quick and clear

  Review of 03/11/2022, following an experience of 29/10/2022 by A A. *

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