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Review Summary
Onepark receives high praise for its user-friendly website and app, offering a seamless booking process with competitive prices and numerous parking options.
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A. A.
13 Sept 2023
Verified reviewEasy and pragmatic
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A. A.
13 Sept 2023
Verified reviewLa meilleures appli pour réserver votre parking à bas prix!
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A. A.
13 Sept 2023
Verified reviewGreat parking in great place.
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A. A.
13 Sept 2023
Verified reviewExcellent
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A. A.
13 Sept 2023
Verified reviewI have try to modify the booking. But charged again the full amount. The its cancelled and returned immediately. But the original booking also cancelled but not refunded. Really worst booking system.
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A. A.
13 Sept 2023
Verified reviewExcellent offers and ease of booking
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A. A.
13 Sept 2023
Verified reviewVery good, no problems
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A. A.
13 Sept 2023
Verified reviewApp worked perfect, and the location felt save.
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A. A.
12 Sept 2023
Verified reviewVery convenient and inexpensive...easy booking
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A. A.
12 Sept 2023
Verified reviewGreat Service
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A. A.
12 Sept 2023
Verified reviewCustomer telephone service needs much needed improvement. I called as I couldn't enter the parking, but I had to move as it was a one way road and no room for other car to pass, so I had to go around while calling customer service. The person that was supposed to help me wanted me to call back again when I was at the entrance of the parking. How is that possible if cars won't way and as I said it was a narrow road and only one way..I wasl alone in the car, and I couldn't just stop in the middle of the road to enter the parking while making a new call, as I was asked to make a new call once I got to the parking lot, how is that even possible if the conditions are as I explained. and just because he couldn't wait a few minutes for me to be back at the gate.. very stressing situation, I had to make a wrong u-turn and skip a red light as he was going to put down the phone and then I was going to be again in step 1..
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A. A.
12 Sept 2023
Verified reviewThe ANPR picked up the incorrect plate. I had to take a ticket and get onto customer services. Phone service wasn’t available (Sunday), online help (no response after 24/24). Contact to help via onsite ticket person said - ‘don’t worry it will be ok’! Not 100% certain I will be able to exit!! Car park ok. Spaces a good size. Well located in main tourist centre. Smells of urine and very busy. Didn’t feel very secure. Not 100% certain my car will be in one piece, undamaged. Time will tell!
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A. A.
12 Sept 2023
Verified reviewEl lloc i la claredat ha estat perfecte. L'únic problema ha estat a l'hora de trobar l'accés peatonal al parking, que no estava senyalitzat. Els senyals del teclat de Onepark potser també haurien de ser més visibles.
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A. A.
10 Sept 2023
Verified reviewOnce you have set-up an account it is very quick and easy to use to make subsequent bookings.
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A. A.
10 Sept 2023
Verified reviewExcellent
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A. A.
10 Sept 2023
Verified reviewThe address is wrong. I spent half an hour figuring out where to enter the carpark because I was directed to route Hanoi, which can only be entered by the side of the road with the tram. If proper directions were given, saying it is allowed to drive on the tram tracks to get to the parking on the other side of the road of the given address, perhaps it would not be so bad. Then, to enter the carpark you cannot use your reservation number, you have to talk to the reception to receive a code. Besides this code, another code is needed to enter P3 and P4, which I did not understand due to the language barrier and lack of information from OnePark. Once inside, it is narrow as other reviews have said, but I managed. However, there was crushed glass from a car window inside P4, so I'm quite worried about my car.
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A. A.
10 Sept 2023
Verified reviewthe booking went reasonably well, but the parking garage offered should have been clearly stated that it is for very tiny cars only. We had a regular European midsize car (Citroen DS), and there was no way to get this car onto the second floor where the onepark assigned slots were. We finally pulled straightdown into the basement, and pulled backwards out from the garage as there was no way to make any turn. My guess is that any car larger than a Smart or the basic version of the Cinquecento has any chance to make it to the second floor. I have been for decades to places in France, Italy and many other European countries, but this was the tiniest parking garage i have ever seen.
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A. A.
10 Sept 2023
Verified reviewGreat parking! Thanks
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A. A.
10 Sept 2023
Verified reviewEasy to use
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A. A.
10 Sept 2023
Verified reviewThe website was clear and comprehensive, and offered booking in English
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