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Review Summary
The brand is highly regarded for its quality products, efficiency, and user-friendly site. Replacement parts are easy to find, and many express strong satisfaction with the overall experience.
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A. A.
28 Feb 2023
Verified reviewWhen my order arrived it was incorrect. There was no customer service phone number, only a message facility that specified someone would get back to me. This didn't however happen, on both occasions that I messaged. I now have 2 glass lids that are the incorrect size for the my dishes, that I ordered as replacements. The fact that there is no customer service contact seems unbelievable. I would like the items replaced but there seems to be no way of doing this. VERY disappointed with what I considered a reputable company.
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A. A.
20 Feb 2023
Verified reviewExcellent quality that fitted perfectly and completed my jug collection.
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A. A.
18 Feb 2023
Verified reviewGreat products great service wish you had continued your 2Lt jug
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A. A.
18 Feb 2023
Verified reviewEasy to find on website. Good service.
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A. A.
17 Feb 2023
Verified reviewEasy to buy in your web shop but apparently no longer available on the high street.
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A. A.
17 Feb 2023
Verified reviewFast delivery of an excellent product - the lids need a bit more work
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A. A.
17 Feb 2023
Verified reviewExcellent bowl, beautifully made with excellent warranty, easy purchasing process too.
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A. A.
17 Feb 2023
Verified reviewIssue 1, missing items; not a huge deal, it happens. Issue 2, in 2 days it will be 4 weeks since I got in touch to try and resolve this issue. I wouldn't recommend buying direct from Pyrex based on this experience
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A. A.
9 Feb 2023
Verified reviewgreat products, I get rid of my tin ones, and so happy that you sell replacements
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A. A.
8 Feb 2023
Verified reviewThey are great
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A. A.
8 Feb 2023
Verified reviewSpeedy delivery, yet the wrong product was sent and I am struggling to make contact in order to get the right product. I had a holding email to say my enquiry was received but over a week later I have still not heard. Unsatisfactory..
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A. A.
8 Feb 2023
Verified reviewClassic and unbeatable product. Fast delivery.
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A. A.
8 Feb 2023
Verified reviewThis is the first time I have bought from Pyrex direct. The website was very clear & easy to navigate. I could choose the items I wanted quickly.
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A. A.
6 Feb 2023
Verified reviewItem I recieved was broken Tried to contact Pyrex, was told some day's later by Email that I had to contact them in a specific way so I did. Over a week now, still waiting. I think I'll throw the broken item away and not recommend this cold company to anyone.... more than once I was
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A. A.
6 Feb 2023
Verified reviewSpeedy delivery, very well packed and delivered with care.
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A. A.
6 Feb 2023
Verified reviewFlawless experience, would make another purchase.
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A. A.
30 Jan 2023
Verified reviewHappy with the prompt service. I would buy again from Pyrex. I highly recommend their products.
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A. A.
29 Jan 2023
Verified reviewNo customer service from Pyrex. no phone number to call. I sent emails telling them the delivery problems. (I chose next day delivery) Pyrex said would reply in 3 working days - no reply at all. Main problem was DHL the couriers. Kept promising a delivery day, which failed 3 times, tracking the parcel didnt update, it was impossible to get an answer as to WHY it had not been delivered on the day specified by them, and then WHEN it would actually be delivered. Eventually, it was delivered on the fourth day and was just left on the doorstep at 20.00 at night - no ring of the bell or knock of the door. I heard footsteps on the gravel and opened the door, to find the parcel and see the van speeding off.
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A. A.
29 Jan 2023
Verified reviewI am really pleased to have found this site as it offers the best range of Pyrex equipment possible and items are at competitive prices. It also offers sales on items where the savings are truly staggering. Able to purchase what I needed at a bargain price which was fantastic. I recommended the site to my family.
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A. A.
29 Jan 2023
Verified reviewExcellent product. Love the tops
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