Customer reviews for quirumed.com

Customer reviews

• 5 / 5

  

  Edit Flag

  very easy. Contacted support first who answered my questions about the product. Tracking was a bit iffy with TNT. Two delivery dates but all worked out in the end. Would definitely recommend this company.

  Review of 04/06/2021, following an experience of 17/05/2021 by TANYA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Despite general context worldwide, i had an exelent cooperation with Quirumed, proffessional emploiees. I recommend them!

  Review of 04/06/2021, following an experience of 05/05/2021 by PATRICIA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to order good. Service and delivered on time

  Review of 19/05/2021, following an experience of 25/04/2021 by LEANNE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Brilliant service & delivered on time

  Review of 19/05/2021, following an experience of 15/04/2021 by RILEY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very quick delivery All products correct

  Review of 19/05/2021, following an experience of 01/05/2021 by WENDY B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  excellent quality, fast shipping

  Review of 19/05/2021, following an experience of 23/03/2021 by BETHANY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Veri good

  Review of 16/05/2021, following an experience of 08/04/2021 by CAROLE H. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  When ordered I explained I had just been let down by another company who promised the following week, I could not track it so I rang on the day it should have been delivered only to be told they are out of stock. So when I ordered this one I explained what had happened and I was without a chair so they told me I would receive my new chair the following week by Thursday or Friday guess what they lied, trying them to speak to a human being no chance. I received my chair a week later, after telling them if chair had not arrived I would ask the card company to try and reclaim my money. If you decide to buy from this Quirumed, make sure you pay by credit card it affords you projection, if deliver is important to you make it a condition of delivery date, do not believe what they tell you or email you. It is a shame that this company feels they had to trade in this way, the chair so is very good early days only used it three times. Good luck if you go ahead.

  Review of 16/05/2021, following an experience of 07/04/2021 by NATALIE R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Very good

  Review of 16/05/2021, following an experience of 29/03/2021 by LEWIS W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Delighted with bed however I took a star off as I was told delivery delay was due to waiting on uk adapter plug!!! Bed arrived with EU plug and head to buy separate adapter

  Review of 16/05/2021, following an experience of 15/04/2021 by DALE K. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

  Flag

  Jo Apologies would you like for us to send a UK plug adaptor to you as soon as possible? If you already have one please contact us through the aftersales form and send us the invoice for the adaptor and we will pay it for you. Kind Regards Quirumed

• 3 / 5

  

  Edit Flag

  Not bad, difficult to on to phone call otherwise okay

  Review of 30/04/2021, following an experience of 05/03/2021 by KATIE C. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Said Delivery would be 3-5 days but took 21 days to arrive Bed is lovely but the instructions were obviously written by a Chinese man who has never seen the product Also still waiting for reply to my delivery query

  Review of 30/04/2021, following an experience of 09/04/2021 by ISABELLA F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Professional service, super fast delivery, great product and great price

  Review of 30/04/2021, following an experience of 06/04/2021 by LEWIS P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very fast and efficient, congratulations!

  Review of 23/04/2021, following an experience of 27/03/2021 by SAMUEL S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Have used quirumed frequently over the last few years and have always received excellent service - orders are always on time and prices are always competitive

  Review of 23/04/2021, following an experience of 30/03/2021 by HOLLIE R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Great

  Review of 23/04/2021, following an experience of 06/04/2021 by FIONA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good service, and comprehensive, trustful!!!

  Review of 23/04/2021, following an experience of 25/03/2021 by ANNA R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Delivery took a few days longer than expected, but it was worth the wait for a good product. It would benefit from a better set of assembly instructions. Excellent product once arrived and assembled.

  Review of 23/04/2021, following an experience of 01/04/2021 by BRANDON W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  very good service

  Review of 22/04/2021, following an experience of 23/03/2021 by TIM P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service, delivered on time.

  Review of 22/04/2021, following an experience of 13/03/2021 by ROSS S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The customer service always kept me up to date

  Review of 22/04/2021, following an experience of 14/02/2021 by LEO A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  The chair was purchased on 9 February 2021 and when delivered there was a wrong part I informed the customer service straight away After a couple of weeks they agreed to post the new part out to me The date now is 7th April 2021 I’m still waiting for the part Useless company Will not buy again from them Would definitely not recommend to anyone

  Review of 22/04/2021, following an experience of 09/02/2021 by ZACH J. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

  Flag

  Mel Just to confirm the spare part was sent out and it should be with you for the the middle of next week.We had a slight delay in recieving it from the manufacturers. Please let us know once it arrives that all is ok so that we can close this incidence. We thank you for your patience and apologise for the inconvenienced caused. Kind Regards Quirumed

• 5 / 5

  

  Edit Flag

  Very good

  Review of 22/04/2021, following an experience of 26/03/2021 by GORDON C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Good

  Review of 22/04/2021, following an experience of 18/03/2021 by LAUREN J. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Service and delivery was very good

  Review of 22/04/2021, following an experience of 01/03/2021 by MICHAEL A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very straightforward ordering process and was kept up to date on delivery. Overall very good service.

  Review of 22/04/2021, following an experience of 16/03/2021 by MIKE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It was easy to order as the website was good and easy to use

  Review of 22/04/2021, following an experience of 19/02/2021 by JAKE F. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  The product is excellent! It was delivered in time, safely packed and in full working order. The only reason I'm giving 4 stars,not 5, is the customer service. I had a request and no one bothered to reply my emails and no one picked the phone up as their telephone system saying they are very busy and to call later on. Surprisingly my request was fulfilled without reaching them and at the end I'm happy 😊 Would reccommend!

  Review of 22/04/2021, following an experience of 09/03/2021 by SCARLETT H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The site was easy to understand, the item came in good time and was exactly as expected.

  Review of 22/04/2021, following an experience of 12/03/2021 by JOSHUA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent cooperation. Thank you!

  Review of 11/04/2021, following an experience of 08/03/2021 by BRANDON A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fast, efficient service.

  Review of 11/04/2021, following an experience of 24/02/2021 by LOGAN T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good communication and fast shipping

  Review of 11/04/2021, following an experience of 21/03/2021 by JASMINE W. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  Very bad costumer service.

  Review of 11/04/2021, following an experience of 01/02/2021 by PETER B. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

  Flag

  Imke Unfortunately there was an error in the warehouse and you were sent the white color instead of the black colour. The correct colour has been sent out and everything has been resvoled. Kind Regards Quirumed

• 3 / 5

  

  Edit Flag

  VERY Pleased with my wgeelxhair

  Review of 11/04/2021, following an experience of 15/03/2021 by JADE H. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Worst company I have dealt with . Do not buy from them.

  Review of 30/03/2021, following an experience of 10/11/2020 by SONIA K. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

  Flag

  Sanjey We are sorry for problem with the delivery of the Sauna. As mentioned TNT removed the items form the palet and this is why the heater part did not arrive. We shall be processing the refund for the invoices that you sent to us shortly. Thankyou for your patience during the proces and we apologise for the inconvenience caused. Kind Regards Quirumed

• 5 / 5

  

  Edit Flag

  Very quick delivery and excellent service and quality of goods

  Review of 30/03/2021, following an experience of 03/03/2021 by SONIA M. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Postage was very expensive

  Review of 30/03/2021, following an experience of 05/03/2021 by AMELIA T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  ....

  Review of 30/03/2021, following an experience of 01/03/2021 by VICTORIA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Ordered a pulse oximeter, great price, and prompt delivery....

  Review of 30/03/2021, following an experience of 06/03/2021 by JACKSON H. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  One measurement missing and an important one! The height of the legs, shorter than other table by 20cm. Packaging and shipping was good otherwise.

  Review of 30/03/2021, following an experience of 28/02/2021 by GAVIN T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The communication was great and received the item just in time !

  Review of 30/03/2021, following an experience of 09/03/2021 by EDWARD M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Fast delivery to Finland was awesome.

  Review of 30/03/2021, following an experience of 24/02/2021 by SHANNON M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Speedy delivery.

  Review of 30/03/2021, following an experience of 01/03/2021 by AMANDA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good value for money and quality products

  Review of 26/03/2021, following an experience of 21/02/2021 by STEPHANIE K. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Terrible, horrendous customer service, multiple orders came broke and poor products not advertised properly. Go anywhere else

  Review of 26/03/2021, following an experience of 25/11/2020 by JUSTINE W. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

  Flag

  Dear Nicole We apologies for the transport problem you had with TNT. We hope the compensation offer that we gave for the inconvenience compensates you. Kind Regards Quirumed

• 5 / 5

  

  Edit Flag

  Always happy with my salon furnitures.

  Review of 17/03/2021, following an experience of 23/02/2021 by JAKE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I used the site after a friend's recommendation following her successful purchase of a wheelchair for her mother, delivery being fast. I needed 'better' masks during Covid - they are good quality, comfortable and make breathing much easier compared with the standard ones that get too damp inside. The electronic thermometer is also a good buy. I'll be searching the site for other household medical equipment. Because of Covid, the delivery date was quite long but the articles arrived sooner than foreseen; packaging was fine.

  Review of 11/03/2021, following an experience of 14/02/2021 by SELINA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Really happy with my purchase (beauty table) very affordable, good quality and arrived quicker then I thought! Thankyou!

  Review of 10/03/2021, following an experience of 19/02/2021 by LOGAN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great product!

  Review of 09/03/2021, following an experience of 07/02/2021 by MOLLY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Everything went fine.

  Review of 09/03/2021, following an experience of 10/12/2020 by STEFAN J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very happy with my new wheelchair better than I thought it would be

  Review of 09/03/2021, following an experience of 10/02/2021 by ISABELLA J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Reliable and efficient, excellent sturdy saddle stool.

  Review of 09/03/2021, following an experience of 10/02/2021 by JAKE S. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  The item took 6 weeks to be delivered, and when it was finally delivered it was broken, and the stretch bed was completely unusable. It was missing a latch which caused to it jam shut and I couldn't even open it. Then, another couple of weeks for the company to process the problem and come pick it up to be fixed. It has been 2 months since I've ordered the bed (which I need for clients in order to work), and I still have not received a new or fix or working bed. At least they are taking accountability and acting to help fix the problem, just not with the urgency I need to do my work..

  Review of 09/03/2021, following an experience of 08/01/2021 by VICTORIA C. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

  Flag

  Dear Sara We are sorry for the problems that you have had. 1) Regarding the 6 week wait for the delivery, pleas note the item was not in stock when you made the order on the 08/01. Please note lease note you can view this information by logging into the account and click +INFO on the order. Also when you view a product in the web, the in stock items have written in Green "in stock" next to the reference number. Out of stock items will have "available to send on the xxx" which is the date it will arrive back in stock or for special order items the estimed date in takes to be made availbale for dispatch (i.e 15-25 days ) written in red. This is why it was not send until the 09/02. 2) Regarding the damage, we are sorry for the damage during transport, you informed us on the 11/02 and dispite no mention of damage on the delivery note, we still collected the item. Can you confirm the new address on the email that we sent in order that we can send the new couch out. Kind regards Quirumed

• 5 / 5

  

  Edit Flag

  Excellent service more than happy with the quality of the product

  Review of 09/03/2021, following an experience of 09/02/2021 by DENNIS C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  very good service and products., both cosmetics and devices

  Review of 09/03/2021, following an experience of 08/01/2021 by VANESSA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  From first order to my chair been placed on transportation I was updated by the company, delivery took longer than expected but i was updated all the way great service thank you, I wont hesitate to use your company again.

  Review of 09/03/2021, following an experience of 10/02/2021 by SCARLETT R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  The Care Home are pleased with the wheelchair, but as her skin on her arms and legs is so thin and delicate, they have asked if you offer a soft cover , as the padding appears too firm? Many thanks for your help so far.

  Review of 01/03/2021, following an experience of 02/02/2021 by LILLY W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  The Quirumed site is easy to navigate. It is useful to know that the company is in the EU and that some Brexitations may occur in terms of delivery and warranties. I was really not sure when to expect delivery and the two items came on different days.

  Review of 25/02/2021, following an experience of 19/01/2021 by EDEN B. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  I keep asking for information the answers they say are on their website.------------------ IN SPANISH!!

  Review of 25/02/2021, following an experience of 01/01/2021 by ANTHONY M. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

  Flag

  Dear Michael We apologies for the problems, it looks like TNT have lost the order as they say it was sent back to us but we don´t have any record of it arriving. https://www.tnt.com/express/en_gb/site/shipping-tools/tracking.html?cons=100360403&searchType=REF&source=home_widget We have to just for the their final confirmation as they are trying to locate it in customs and so we will try and get the missing items to you as soon as possible. Kind Regards Quirumed

  Answer by quirumed.com

  

  Flag

  TNT have confired that they had lost the item and so we have sent it again today. The tracking number is TNT. 953280783 Please click on this link from tomorrow and yuo can view the tracking of this. https://www.tnt.com/express/en_gb/site/shipping-tools/tracking.html?cons=953280783&searchType=CON&source=home_widget Please let me know once it arrives that all is ok so that we can close this incidence. We thank you for your patience and apologise for the inconvenienced caused. Quirumed

  Show exchanges Hide exchanges
• 4 / 5

  

  Edit Flag

  Delivery was a bit late, may be due to virus and traffic but we'd appreciate it to be sent earlier.

  Review of 25/02/2021, following an experience of 11/01/2021 by OLIVER P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service, easy to find the appropriate massage table product. The communication from Quirumed was excellent and delivery quick. Excellent overall experience, would not hesitate to by from them again

  Review of 25/02/2021, following an experience of 20/01/2021 by DAVE P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service and fast shipping

  Review of 25/02/2021, following an experience of 27/01/2021 by TARA A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy process, even with Brexit delays.

  Review of 12/02/2021, following an experience of 01/01/2021 by CHARLIE J. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  The delivery time was awful...it took weeks to get here , without much contact from anyone to explain the delay !

  Review of 12/02/2021, following an experience of 03/01/2021 by ROWENA F. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

  Flag

  Dear Francois Apologies for the delay. This was due to the fact you ordered on the 03/01 and with us being based in Spain, due to Brexit, we were unable to send orders for around 2 weeks due to problems with the transport agency and the new regulations that came into effect with Brexit. We tried sending several orders but they were all returned as the transport agency didn´t have it clear what paperwork was needed. The first two weeks were very difficult for everybody and we tried out best to get the order out as soon as possible. Again apologies for the problems and delays. Quirumed

• 5 / 5

  

  Edit Flag

  I ordered a wheelchair from Quirumed to be delivered from Spain to the U.K. on the day after the new trading regulations came into effect. I only paid for standard delivery, not express. It was delivered on 25th January. I understand that there would have been issues caused by the late agreement between the U.K. and EU over tariffs. None of this was Quirumed's fault, so well done to them for delivering it without any hitches. TNTs track and trace though, leaves a lot to be desired.

  Review of 12/02/2021, following an experience of 02/01/2021 by JESSICA J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good price, no problem with service or product. Taking into account COVID-19 & Brexit delivery was good!

  Review of 12/02/2021, following an experience of 02/01/2021 by ERIN W. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  The product is not fit for purpose and poor quality. I have raised a grievance and am still awaiting feedback fro customer service about getting my money back

  Review of 12/02/2021, following an experience of 07/01/2021 by CHLOE P. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  First I would like to say that I’m very happy with the product. However the service was appalling, I paid for 3 to 5 day delivery and regardless of the New Year holiday and Covid issues it took 26 days to arrive. I would be happy to recommend a product to anyone just buy from somebody else.

  Review of 12/02/2021, following an experience of 31/12/2020 by PATRICK G. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

  Flag

  Dear Shaun Apologies for the delay. This was due to the fact you ordered on the 31/12 and with us being based in Spain, due to Brexit, we were unable to send orders for around 2 weeks due to problems with the transport agency and the new regulations that came into effect with Brexit. We tried sending several orders but they were all returned as the transport agency didn´t have it clear what paperwork was needed. The first two weeks were very difficult for everybody and we tried out best to get the order out as soon as possible. Again apologies for the problems and delays. Quirumed

• 5 / 5

  

  Edit Flag

  In spite of the problems caused by the Brexit, that we didn't vote for, the product arrived in one piece and we are very pleased with it!!

  Review of 12/02/2021, following an experience of 30/12/2020 by CAMERON M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Beautiful chair, well packaged. I had to chase the order but once I had communication was excellent.

  Review of 12/02/2021, following an experience of 28/12/2020 by BEN T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Only problem was delivery which took three weeks, it was held up in customs so nit really a company issue.

  Review of 12/02/2021, following an experience of 08/01/2021 by EDWARD K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Quirumed were great to deal with. Customer support staff were very helpful with good communication.

  Review of 12/02/2021, following an experience of 25/12/2020 by GREG H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I love my electric wheel chair. So easy to use. And fold it closes and open so easily. And light. So happy with the service I received from ordering. Helpful staff. Highly recommended this Company. Julie

  Review of 12/02/2021, following an experience of 07/12/2020 by GREG M. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  I understand that Brexit caused some difficulty in delivering my order and I did appreciate the communication that eventually came. I would recommend a more speedy response when there is a problem.

  Review of 12/02/2021, following an experience of 22/12/2020 by MARTIN W. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

  Flag

  Dear Sarah Apologies for the delay. The problemwas that with us being based in Spain, due to Brexit, we were unable to send orders for around 2 weeks due to problems with the transport agency and the new regulations that came into effect with Brexit. We tried sending several orders but they were all returned as the transport agency didn´t have it clear what paperwork was needed. The first two weeks were very difficult for everybody and we tried out best to get the order out as soon as possible. Again apologies for the problems and delays. Quirumed

• 5 / 5

  

  Edit Flag

  from start to finish all was very good , easy tracking all the way , hold up at ports not did not delay much , will use again ,thank you

  Review of 12/02/2021, following an experience of 06/01/2021 by ADRIAN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Everything really good and good quality of the product.

  Review of 12/02/2021, following an experience of 05/01/2021 by SCOTT S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Quality products at good prices with a speedy delivery. Couldn't ask for more.

  Review of 28/01/2021, following an experience of 19/12/2020 by LEWIS C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service. Very helpful sorting out British plug. Definitely recommend.

  Review of 28/01/2021, following an experience of 18/12/2020 by KARL W. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Incorrect secondary order received. No face masks were delivered but some cream instead

  Review of 28/01/2021, following an experience of 23/12/2020 by EMMA C. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

  Flag

  Dear hunter Can you confirm if you have opened up an aftersales form about the cream? Kind regards Quirumed

• 2 / 5

  

  Edit Flag

  I am not happy with my first order because I found the massage bed cover made of very poor quality and with no handles to carry it properly. I hope I can get a refund and be able to return the product at no cost.

  Review of 28/01/2021, following an experience of 02/12/2020 by EDEN T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Excellent service!

  Review of 28/01/2021, following an experience of 14/10/2020 by MIA L. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Average, the courier company they use only drops the treatment table to your front door of the building, not helpful when your practice is on the 4th floor of a medical building with a lift. After numerous calls and emails finally got the delivery company to deliver at an additional charge of £190. Irritating as it only took them 10 minutes. It is flagged up in the T&C of Quirumed but obviously NOT obvious enough!

  Review of 21/01/2021, following an experience of 09/11/2020 by EDWARD W. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

  Flag

  dear Gerry Apologies for the problems, that you had. Please note that TNT only delivery to the front door and don´t have permission on the normal delivery to go insdie of the property . Please see the conditions on this from the website. Kind Regards Quirumed

• 1 / 5

  

  Edit Flag

  This is worst service I've encountered in last 4 years. Order arrived lacking vital parts, Customer support promised look in to it when I inquiry on progress 2 weeks after, everyone just started ignoring emails - ridiculous

  Review of 21/01/2021, following an experience of 26/11/2020 by CHELSEA K. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

  Flag

  Strods Apologies we had an error internal where you tickets was assigned to the incorrect department,hence why we did see the mails. To confirm the missing parts of the screen have been sent, but we also had delays form the last week in December and the first week in Janaury due to Brexit and we could send items from Spain until the border changes were clarrified with the trasnport agency. Again apologies for the delays and inconvenience but the parts should be with you for next week. Kind Regards Quirumed

• 5 / 5

  

  Edit Flag

  good service and delivery. kept me updated.

  Review of 11/01/2021, following an experience of 12/12/2020 by DARREN M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  good, no problems to report

  Review of 11/01/2021, following an experience of 13/12/2020 by BRUCE P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good

  Review of 11/01/2021, following an experience of 09/12/2020 by RILEY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Straight forward ordering and updated information as to delivery etc was available by logging into account. The product arrived a little later than estimated but was shipped on time and was well packaged.

  Review of 11/01/2021, following an experience of 29/11/2020 by FREDDIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good range of products, competitively priced and good communication with sales team and regular updates on order

  Review of 06/01/2021, following an experience of 01/12/2020 by JAYDEN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It was easy, user friendly and quick. I can only confirm and recommend Quirumed to others. Great value / quality rapport.

  Review of 06/01/2021, following an experience of 01/12/2020 by HARLEY M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Very poor no reply from email

  Review of 06/01/2021, following an experience of 30/11/2020 by LEANNE A. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

  Flag

  Dear Patricia We are sorry for that you are not happy with the product. Please see the conditions or purchase for returning products to us - https://www.quirumed.com/en/faqs#yhrp6 We replied with these instructions, please let us know if you still wish to return this item to us,. Kind Regards Quirumed

• 4 / 5

  

  Edit Flag

  The reps were polite and friendly. Delivery was also quick.

  Review of 06/01/2021, following an experience of 05/12/2020 by CAROLINE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very Good service

  Review of 06/01/2021, following an experience of 29/11/2020 by CHRISTOPHER W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Reasonable price. Very quick delivery when promised. Product very good. No complaints at all. Early days (only 4 weeks so far) so time will tell whether build quality is up to scratch but so far so good.

  Review of 04/01/2021, following an experience of 27/11/2020 by WILL F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good communication through to delivery.

  Review of 25/12/2020, following an experience of 26/11/2020 by ISOBEL R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The delivery was not quite as fast as anticipated but they were good at keeping us updated

  Review of 25/12/2020, following an experience of 27/11/2020 by MUHAMMAD R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  the service works fine. react quickly to problems and solve them perfectly

  Review of 25/12/2020, following an experience of 20/11/2020 by JULIA J. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Perfect except it took much longer to deliver than usual but must be because of COVID times

  Review of 25/12/2020, following an experience of 23/11/2020 by FINLEY H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Yes love it, it just fits in my Car perfect.

  Review of 25/12/2020, following an experience of 02/11/2020 by SOPHIA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The site was easy to use .I had never dealt with Quirumed before so I was happy to see that they accept payment via PayPal which gives me a great feeling of security . My order arrived sooner than promised . The carton was intact and undamaged ,full marks TNT.. All the pieces were in the carton including a useful spanner and Allen key for assembly which took me under 1 hour . The instructions were in Spanish which I don't know but by following the photos in the manual I managed it ,but it would have been better if there was an English version The Machine has really helped deal with my back pain actually pain my hip . It is easy to use ,strong and stable . I also have an inversion table but this did not help rid me of the pain . I am really pleased with my purchase,it works for my injury. At the price around Euro 100 delivered to my home in Ireland it was worth taking a gamble buying it and it has really worked for my problem

  Review of 25/12/2020, following an experience of 24/11/2020 by SUMMER D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Website was easy to navigate, simple to order,excellent customer service.

  Review of 25/12/2020, following an experience of 23/11/2020 by THOMAS B. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order