Customer reviews for quirumed.com

Customer reviews

• 5 / 5

  

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  Very affordable item. Best price I found.

  Review of 18/11/2021, following an experience of 02/11/2021 by JAYDEN J. *

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• 5 / 5

  

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  Very efficient service

  Review of 13/11/2021, following an experience of 22/10/2021 by ISABELLE J. *

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• 1 / 5

  

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  Damaged goods

  Review of 13/11/2021, following an experience of 14/10/2021 by OLIVIA C. *

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• 5 / 5

  

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  Absolutely outstanding service from Quirumed. Excellent quality of podiatry chair and all delivered within 7 days.

  Review of 13/11/2021, following an experience of 16/10/2021 by ABIGAIL R. *

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• 5 / 5

  

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  Very quick delivery

  Review of 13/11/2021, following an experience of 18/10/2021 by RUTH M. *

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• 5 / 5

  

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  Excellent service, fast and efficient delivery and tracking. I would definitely recommend this company.

  Review of 13/11/2021, following an experience of 26/10/2021 by HELEN R. *

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• 5 / 5

  

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  Great customer care.

  Review of 13/11/2021, following an experience of 15/10/2021 by GRANT M. *

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• 1 / 5

  

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  Horrible experiance!! AVOID!!! Bed had factory fault. They are liars and they will ignore each and every piece of information you will give them. This company will scam you please read reviews on other portals. I have proof what they did, photos all conversations if someone will be interested.

  Review of 06/11/2021, following an experience of 17/08/2021 by STEVE S. *

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• 1 / 5

  

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  Terrible company to deal with. I received a broken hair basin chair and they have tried to blame the delivery company even though there was no damage to box it was delivered in. A pitiful ‘good will gesture’ of €40 as compensation for a £500 damaged chair

  Review of 06/11/2021, following an experience of 03/08/2021 by VICKY W. *

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• 5 / 5

  

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  Efficient and item swiftly despatched

  Review of 06/11/2021, following an experience of 12/10/2021 by KAREN J. *

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• 4 / 5

  

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  Really good product and happy with quality. Took a little longer then I expected on delivery.

  Review of 04/11/2021, following an experience of 20/08/2021 by DAMIEN G. *

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• 5 / 5

  

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  Order was processed quickly, Item arrived very well packed. Very. pleased, thank you

  Review of 04/11/2021, following an experience of 07/09/2021 by BECKY P. *

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• 1 / 5

  

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  Dont Know yet

  Review of 04/11/2021, following an experience of 18/08/2021 by COURTNEY K. *

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• 1 / 5

  

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  Bed arrived damaged. Still awaiting uplift of damaged bed, and replacement of bed in good condition. Replies to email sometimes take 3-5 days for a response. Not very good service at all on any level.

  Review of 02/11/2021, following an experience of 03/09/2021 by HARLEY R. *

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• 5 / 5

  

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  Efficient delivery. The massage bed is easy to use. I’m very happy with my purchase.

  Review of 02/11/2021, following an experience of 04/10/2021 by ZACHARY S. *

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• 1 / 5

  

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  So far I’m extremely unhappy. I was very wary to order such an expensive item after reading some of the trust pilot reviews but I called the UK based phone number and was instantly put at ease by the guy I spoke with. I had an additional telephone call after that (no wait to speak to someone whatsoever) and based on that I placed my order online after feeling reassured. After a bit of a wait (7 weeks) I received my order, the box was damaged but it was noted by the delivery company and I was told that if when opened it was damaged it would be reflected in that the box was damaging arrival. However my item that arrived was not the correct item and was also damaged. So now after numerous emails (such a slow response) and endless phone calls (with absolutely no answer, just being put on hold and then cut off) I’m now left with an extremely large item that I have been told to repackage (god knows how I do that) and that I will be contacted to arrange collection but no news as to the delivery of my correct order! Extremely frustrated and disappointed that this has happened and very poor customer service. Do n closer inspection the boxed item said one thing and the order number had been crossed out with my order number written on! I feel totally scammed right now and the stress it has caused is ridiculous

  Review of 30/10/2021, following an experience of 05/09/2021 by DUNCAN A. *

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• 5 / 5

  

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  Products were shipped much quicker than expected and were all great quality and excellent value for money

  Review of 30/10/2021, following an experience of 29/09/2021 by ELLA B. *

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• 4 / 5

  

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  They were nice, clear with all the informations and quick response.

  Review of 12/10/2021, following an experience of 24/09/2021 by YASMINE B. *

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• 5 / 5

  

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  perfect 5

  Review of 12/10/2021, following an experience of 19/09/2021 by MATILDA C. *

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• 4 / 5

  

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  could have been better picture quality to see what goes where and better explaination

  Review of 12/10/2021, following an experience of 17/09/2021 by FRANCESCA R. *

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• 5 / 5

  

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  I highly recommend, high-quality and professional devices, reliable and easy to use, very nice and fast transaction, very good prices and a large selection for everyone, I am very happy and will definitely use the offers in the future.

  Review of 12/10/2021, following an experience of 06/09/2021 by KIERAN P. *

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• 4 / 5

  

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  Easy enough to order, but shipping took about 10 days, so keep this mind if you need it in a hurry.

  Review of 12/10/2021, following an experience of 15/09/2021 by ADRIAN R. *

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• 1 / 5

  

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  If I could give it 0 I would. Product arrived damaged. Been waiting 2 weeks for reply. Not responding and can't call as their "aftersales team" will only respond via email. Which they don't. No details on how to make complaint. So am stuck with a damaged product and out of product. AVOID

  Review of 12/10/2021, following an experience of 31/08/2021 by JORDAN L. *

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• 5 / 5

  

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  order arrived in good time and delivered straight to my business door

  Review of 12/10/2021, following an experience of 09/09/2021 by STEFAN S. *

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• 5 / 5

  

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  Awesome

  Review of 12/10/2021, following an experience of 10/09/2021 by REBECCA Y. *

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• 5 / 5

  

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  Excellent service fast delivery Product as described Would highly recommend

  Review of 12/10/2021, following an experience of 10/09/2021 by ARTHUR R. *

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• 5 / 5

  

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  This item was easy to order customer service responded quickly when I had a query about my delivery and when I was having trouble tracking my order when it was out fir delivery

  Review of 12/10/2021, following an experience of 09/09/2021 by JOSHUA C. *

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• 5 / 5

  

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  Range of items good, easy to order, arrived quickly and is very useable and well designed/made.

  Review of 12/10/2021, following an experience of 11/09/2021 by LEXI J. *

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• 1 / 5

  

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  Avoid! My order came 3 weeks late! not complete, when the rest of the other arrived it was broken! Very bad customer service! Sending emails and waiting weeks for the response!!

  Review of 08/10/2021, following an experience of 08/07/2021 by FRED H. *

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• 1 / 5

  

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  Absolute nightmare. Do not buy from this company. 2 months on have still not received a refund after numerous emails. No-one answers the phone for customer services. Product received was extremely poor quality, broken on arrival and not fir for purpose. The effort to get a refund is ridiculous and has still not been processed. DO NOT RECOMMEND

  Review of 07/10/2021, following an experience of 02/07/2021 by MANDY C. *

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• 1 / 5

  

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  The wheelchair arrived and was too big for my daughter. It's still in the box with all original packaging. They will only accept the return if I pay for the return postage to Spain. Terrible policy and will not be buying from them again.

  Review of 05/10/2021, following an experience of 03/09/2021 by DAMIEN S. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

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  Dear Ayoob We are sorry for the inconvenience. Please note information on the company and the returns policy can be found on the website. https://www.quirumed.com/uk/company https://www.quirumed.com/uk/terms-of-purchase - 1.10. Returns policy We would always recommend reading the conditions before making a purchase. Kind Regards Quirumed

  Answer by Damien S

  

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  The returns policy is inappropriate for such a heavy item. Further its hidden away in an obscure location. My daughter is 5 when we called before the purchase we were told it would be suitable for her. It clearly is not suitable and you should do the decent thing and pay for the postage to Spain. Not impressed at all.

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• 5 / 5

  

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  Excellent service and regular delivery updates

  Review of 05/10/2021, following an experience of 06/09/2021 by LEWIS P. *

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• 5 / 5

  

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  great service

  Review of 05/10/2021, following an experience of 24/08/2021 by JASON B. *

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• 2 / 5

  

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  We paid for delivery, was being delivered Monday, Monday came and went then Tuesday, still no sign of our treatment couch, it was delivered Wednesday, we had to cancel patisserie we did not have a treatment couch

  Review of 03/10/2021, following an experience of 01/09/2021 by LOUIS W. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

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  Dear Vicky We apoliogies for the delays, Please note the item was delayed in transit by TNT - https://www.tnt.com/express/en_gb/site/shipping-tools/tracking.html?cons=501002086_501001402&searchType=REF&source=home_widget Normally delivieres are around 7-8 days however a small percentage do suffer delays due to customs checks. Kind Regards Quirumed

  Answer by Louis W

  

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  This is no excuse, you pay for delivery, we got give a date for delivery we waited all day never arrived, we spoke to delivery company who a sured us treat it would be delivered next day again it was not delivered, we feel let down and also we lost income because we had to cancel patients because of this delivery issue,

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• 5 / 5

  

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  Very happy and easy to work with My only issue was the delivery company in the UK

  Review of 30/09/2021, following an experience of 31/08/2021 by HELEN G. *

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• 5 / 5

  

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  efficient delivery and tracking

  Review of 30/09/2021, following an experience of 02/09/2021 by BECKY M. *

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• 2 / 5

  

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  Not satisfied with condition of product on deluveryv

  Review of 30/09/2021, following an experience of 30/08/2021 by FRED R. *

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• 5 / 5

  

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  Excellent customer service,queries were dealt with effieciently. Tracking system for delivery was good although it did arrive a day early but that is plus i suppose

  Review of 30/09/2021, following an experience of 28/08/2021 by FAYE M. *

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• 1 / 5

  

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  The quality of the chairs is very poor. The seat doesn’t clip on to the hydraulic stand. They seem so fragile that staff have told us that they fear someday someone will fall and get injured.

  Review of 22/09/2021, following an experience of 11/08/2021 by COLIN H. *

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  Answer by quirumed.com

  

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  Dear Pankaj Have you contacted the aftersales team about returning the item? Kind Regards Quirumed

  Answer by Colin H

  

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  Hi, The items are in a shopping centre and can only be picked up after the trading hours. Could you please let me know how can we arrange the return? Regards, Pankaj

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• 5 / 5

  

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  Despite the dreaded brexit my order came in a week. A delivery problem with one of the packages was followed up thoroughly by Quirumed until everything was sorted.

  Review of 22/09/2021, following an experience of 22/08/2021 by AMY K. *

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• 5 / 5

  

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  Communication with the company at all times was excellent and I will certainly be recommending Quirmed.com in the future. Thank you!

  Review of 16/09/2021, following an experience of 13/07/2021 by DAVE C. *

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• 5 / 5

  

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  Site navigation no problems. Questions answered and goods received ok

  Review of 16/09/2021, following an experience of 18/08/2021 by DUNCAN T. *

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• 1 / 5

  

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  I purchased the “Portable magnet therapy 20 programmes” because I need to do a therapy at home. They sent me a faulty item, in the specific the “Control Unit”. I’ve sent to customer service several emails, a pic of the faulty item and messages, up to this day they haven’t refund me and neither done anything to resolve the issue. The company is deceitful, there’s no assistance from customer service besides an automated email “ Your request (#1822135) has been updated. To add additional comments, please reply to this email”. Furthermore the link of the warranty sent to me is invalid, there’s a note saying “404 The page was removed or modified”. I want the full refund Immediately!!!

  Review of 16/09/2021, following an experience of 15/08/2021 by LUKE G. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

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  Margherita To confirmed as agreed we are going to collect the faulty item and send a new one out. CAn you remove the dispute from paypal and we can then send the correct units as soon as possible. Kind Regards Quirumed

  Answer by Luke G

  

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  I will remove the disputed from PayPal but I need you to send the item ASAP it’s taking too long.

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• 1 / 5

  

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  The products are outstanding, but the service and communication was awful.

  Review of 16/09/2021, following an experience of 24/06/2021 by TRACY M. *

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• 5 / 5

  

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  I would give Quirumed customer service 100% customer care .. my bed I ordered was more than I expected . Solid , so well put together , my customers say it is very comfortable!..well padded . I am very happy with it ! And reccomend it to anyone .. Angela NI .

  Review of 02/09/2021, following an experience of 13/08/2021 by ALFIE C. *

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• 5 / 5

  

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  Excellent

  Review of 02/09/2021, following an experience of 01/08/2021 by NATALIE S. *

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• 5 / 5

  

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  Very good service but some info on the website was a little confusing

  Review of 02/09/2021, following an experience of 30/07/2021 by MARY K. *

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• 5 / 5

  

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  Excellent quality , perfectly packed and arrived as promised

  Review of 02/09/2021, following an experience of 04/08/2021 by LILY A. *

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• 5 / 5

  

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  great!

  Review of 02/09/2021, following an experience of 16/08/2021 by TARA W. *

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• 1 / 5

  

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  I am utterly appalled at the customer service. I tried to contact you every day for 7 days to find a delivery date. Emails are unanswered and a standard automatic reply recieved. No one actually reads them. No telephone number and no way of contacting a member of staff. I refused the delivery of bed because I had to purchase elsewhere through lack of communication. I couldn’t be sure I would recieve it in time for my opening. I’ve since tried to contact you for a refund, still no reply that proves you’ve read a single email. Still no telephone number to speak to someone. I’m contacting my bank and credit card.

  Review of 02/09/2021, following an experience of 03/08/2021 by LINDA K. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

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  Jane We sent an email to let you know that the item has been sent out. the tracking details are below. https://www.tnt.com/express/en_gb/site/shipping-tools/tracking.html?cons=501001409_501000929&searchType=REF&source=home_widget To obtain the tracking details to follow the order please following the steps below. 1) PLease log into your Quirumed account. https://www.quirumed.com/uk/ - Click on "MY ACCOUNT" 2) Once logged in, go the far left of the screen and click on "ORDERS" 3) Your orders will appear. Click on "VIEW ORDER" of the order you wish to track 4) Just below where it says "print order" there is a section "DELIVERY TIME", please click on this. 5) Just to the right of the of "shipment #........., there is a box that says "TRACKING DETAILS" Click here and it will take you to the link of TNT with the tracking details. For questions about your delivery please contact directly with TNT with the consignment number via there customer service hotline For the UK, Customer support open from 8am till 6pm Call us: 0800 100 600

• 5 / 5

  

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  Excellent product.

  Review of 02/09/2021, following an experience of 27/07/2021 by THEO W. *

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• 5 / 5

  

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  Excellent service

  Review of 02/09/2021, following an experience of 16/08/2021 by FREDDIE O. *

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• 5 / 5

  

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  Their process was very reliable with informing about when it would be delivered, which was reassuring. The price is reasonable.

  Review of 02/09/2021, following an experience of 03/08/2021 by LOLA E. *

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• 4 / 5

  

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  Good communication with quick delivery..... Quality product thank you

  Review of 19/08/2021, following an experience of 26/07/2021 by RILEY T. *

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• 5 / 5

  

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  Good product. Good quality fit and finish. Kept up to date with Spain to UK delivery schedule. Arrived well packaged.

  Review of 19/08/2021, following an experience of 20/07/2021 by HELEN O. *

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• 3 / 5

  

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  Very difficult to contact by phone tried calling for 3 days to no avail, eventually got a hold of them by email the things went fine.

  Review of 19/08/2021, following an experience of 13/07/2021 by ALISON G. *

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• 5 / 5

  

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  Fantastic products! Great quality

  Review of 19/08/2021, following an experience of 06/07/2021 by CAROLE G. *

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• 5 / 5

  

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  Great service and great quality products

  Review of 19/08/2021, following an experience of 21/07/2021 by OSCAR E. *

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• 5 / 5

  

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  Excellent

  Review of 19/08/2021, following an experience of 19/07/2021 by NATASHA H. *

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• 5 / 5

  

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  Great quality, very quick delivery to the UK and very quick response from customer service when I had a small query. Would highly recommend.

  Review of 19/08/2021, following an experience of 19/07/2021 by COLIN L. *

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• 5 / 5

  

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  Fast shipping and good quality

  Review of 19/08/2021, following an experience of 28/07/2021 by KATIE W. *

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• 5 / 5

  

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  The chair was delivered within 5 days which is excellent. It came with no damage to the box, opened it and saw that it was ready to use (just pump up the tyres)😊

  Review of 19/08/2021, following an experience of 25/07/2021 by ROXANNE P. *

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• 2 / 5

  

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  LATE WITH THE ORDER DID NOT TELL ME ABOUT IMPORT TAX TILL ORDER WAS PAID FOR

  Review of 19/08/2021, following an experience of 05/07/2021 by MOHAMMED C. *

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• 5 / 5

  

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  good quality and good srvice

  Review of 19/08/2021, following an experience of 11/06/2021 by PAULINE T. *

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• 5 / 5

  

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  Although it is a basic couch but it is well made sturdy easy to use and easy to clean underneath due to the height of stand. Recommended.

  Review of 04/08/2021, following an experience of 17/07/2021 by ANTHONY H. *

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• 3 / 5

  

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  Impossible to get in touch with anyone from customer service.

  Review of 04/08/2021, following an experience of 15/07/2021 by PAUL M. *

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• 4 / 5

  

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  All almost perfect, delivery on time, well informed. The product is very good; firm and big table, very comfortable. The only little thing dissapoint me is you can not lift the table.

  Review of 03/08/2021, following an experience of 09/07/2021 by LOLA R. *

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• 5 / 5

  

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  Delivery very quick

  Review of 29/07/2021, following an experience of 13/07/2021 by TANYA S. *

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• 4 / 5

  

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  It was really easy to find what I was looking for and a good price the only down side was you had to spend £140 before you could check out and delivery was a bit steep £35 so cost me a lot more than I wanted to spend

  Review of 28/07/2021, following an experience of 10/07/2021 by COLIN O. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Very slow delivery, instructions on assembly very poor and mainly in Spanish. Wheelchair is good but waiting to see if user likes it.

  Review of 28/07/2021, following an experience of 11/07/2021 by BETHANY M. *

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• 4 / 5

  

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  Happy with the wheelchair very comfortable easy to use.

  Review of 28/07/2021, following an experience of 11/07/2021 by RYAN G. *

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• 5 / 5

  

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  I been ordering the same item from another company and after 2 month I was still waiting, re ordered the item on quiremed and was delivered in the estimate time with no delays.

  Review of 27/07/2021, following an experience of 01/07/2021 by ANDY S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I think navigation could be a little better especially tracking the order, but nothing serious. Customer service cannot be bettered. Delivery time could be a lot better but that is the fault of the currier, customer service tried their very best to speed up the delivery.

  Review of 20/07/2021, following an experience of 25/06/2021 by ELLIOTT W. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  it was weeks before i received it When i got it it was damaged and it took 4 weeks to reach a outcome. the desk was lovely and ideal for what i need, would really have to consider using them again

  Review of 18/07/2021, following an experience of 13/04/2021 by ROB B. *

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• 5 / 5

  

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  A very good and quick service

  Review of 17/07/2021, following an experience of 29/06/2021 by QUENTIN R. *

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• 5 / 5

  

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  I was waiting for my purchase to come back into stock & I am so glad I did, super high quality & fast delivery to say they came form Spain to Harrogate UK. They delivered to the shop, delivery guy was super friendly & chatty about what they were going to be used for (as it’s a tattoo studio) check out @thehouseofhoodoo I highly recommend this company. And will use again.

  Review of 17/07/2021, following an experience of 23/06/2021 by JAMES M. *

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• 1 / 5

  

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  Tried many times to speak with an advisor, but they only communicate by email, no human factor at all. I have returned my product and did request to swap it but no response to that only if my purchase does not arrive within 14 days they will not refund me …that’s terrible considering how far it has to go

  Review of 17/07/2021, following an experience of 09/06/2021 by MAISIE H. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

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  Elizabeth To confirm the item has arrived back to us and we shal be processing the refund shortly.I think the misunderstanding was conditions in which they say you have 14 days to notifiy us of a return once you have recieved it and not 14 days only to return it us once we give the confirmation that you can return it. Thankyou for your patience during the proces and we apologise for the inconvenience caused. Regards Quirumed

  Answer by Maisie H

  

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  Thank you, yes the 14 day was a misunderstanding Kind regards Liz

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• 5 / 5

  

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  Excellent service, delivery and quality of equipment. Thank you.

  Review of 17/07/2021, following an experience of 22/06/2021 by DAVE P. *

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• 5 / 5

  

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  Great service throughout. Amazing packaging and great delivery as well as a fantastic product. 5* all the way. Thank you.

  Review of 17/07/2021, following an experience of 18/06/2021 by TYLER H. *

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• 3 / 5

  

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  I placed the order for 2 units paid the expensive postage cost involved. Received a notification of delivery, that was then delayed and never heard anything more. I had to chase the order myself to have it delivered. Both items arrived with damage. However upon contacting quirumed I realise they setup their report policy in a way to not really help the client or time consuming. The outlook of the units is good. Post is too expensive and delays and damage goods. Without those negatives I would have been very happy with my purchase.

  Review of 07/07/2021, following an experience of 07/06/2021 by JESSICA G. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Absolutely disgraceful service when something goes wrong!! The trolley was damaged ,(not assembled correctly at store), and I was repeatedly promised an exchange that never arrived. When I made the order it had to be over £140 to get £35 postage, Otherwise it was £153! I ordered maskstgat I didn’t need, to make the order up to £140, so when I was offered a refund I didn’t want to keep those either at £39! Initially I was told to keep them and I’d be refunded the full amount, they then backtracked and I’d not be refunded for the masks. I asked to return them but no address was supplied. No reply to the email & the refund fir the faulty item took an extra 10 day! I have now opened a dispute why the credit card company to recover funds! 65+ emails I’ve sent over the last 6-8 weeks….. nobody ever answers the phone either! Shambles!!

  Review of 07/07/2021, following an experience of 03/06/2021 by WILL M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good product, exactly like in specifications. Delivery in time. Thank you

  Review of 24/06/2021, following an experience of 27/05/2021 by YVETTE R. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Items arrived a couple of days late. The autoclave is good bu the pressure release valve had a broken knob. Two of the tattoo workstations bought were bent at the corners which made construction difficult.

  Review of 22/06/2021, following an experience of 03/06/2021 by RUBY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast delivery, easy online shop.

  Review of 20/06/2021, following an experience of 28/05/2021 by EMILY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everyting OK

  Review of 19/06/2021, following an experience of 21/05/2021 by JUSTINE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent website. Large range of products to meet most requirements. Accurate and detailed description of products and, for me, most useful English translation! Current problems with delivery to UK are explained and possibly temporary due to Covid and customs delays (i.e. Brexit?). Glad to have discovered this website which could be very useful to us in the future.

  Review of 19/06/2021, following an experience of 31/05/2021 by SONIA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I ordered my pump and it was delivered as promised from Spain

  Review of 19/06/2021, following an experience of 24/05/2021 by BRUCE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent.

  Review of 19/06/2021, following an experience of 19/05/2021 by MOHAMMED W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  CUSTOMER SERVICES BRILLIANT

  Review of 19/06/2021, following an experience of 28/05/2021 by GARY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  brilliant only problem was delivery

  Review of 19/06/2021, following an experience of 26/05/2021 by GORDON W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fantastic service and brilliant product

  Review of 19/06/2021, following an experience of 21/05/2021 by ERIN F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  how much would another electricity loading apparatus cost? Is possible to load both batteries at the same time.

  Review of 19/06/2021, following an experience of 05/05/2021 by STEPHEN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Foarte prompți și rapizi

  Review of 19/06/2021, following an experience of 17/05/2021 by MAX H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Buono

  Review of 19/06/2021, following an experience of 02/05/2021 by ELLIOT R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good kit! A faff to assemble, but accurate and durable.

  Review of 19/06/2021, following an experience of 23/05/2021 by NICOLE A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I am still waiting for the product to be delivered. TNT Spain are not delivering and say they are recovering the product.

  Review of 19/06/2021, following an experience of 05/05/2021 by KIERAN W. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

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  Dear Nick The item was sent out on the 06/05 however, there has been a problem in customs even though we have passed all the documentation. Please note delays like this are very rare. We are very sorry for the inconvenince and will do our best to make sure TNT find a solution as soon as possible - https://www.tnt.com/express/en_gb/site/shipping-tools/tracking.html?cons=100362830&searchType=REF&source=home_widget Kind Regards Quirumed

• 5 / 5

  

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  Excellent communication, speedy delivery. Company utilised the same shipping company from Spain to the UK which enabled excellent tracking and no extra cost service. Highly recommended, much more cost effective purchase in comparison to similar UK item. Excellent quality item

  Review of 19/06/2021, following an experience of 30/04/2021 by HELENA T. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The customer service was very poor

  Review of 04/06/2021, following an experience of 23/03/2021 by JONATHAN R. *

  *Pseudonymized data at the request of the author

  Answer by quirumed.com

  

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  Dear ΝΙΚΟΛΑΟΣ Unfortunately the item was not in stock when you made the order. In the future you can check the status of the order in your account by clicking on the order. It also was not recieved immediately the payment for the change of model hence why it was not sent straight away. We apologise for the inconvenience caused. Quirumed

• 5 / 5

  

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  All perfect with my purchase. Delivery one day before I was expecting!

  Review of 04/06/2021, following an experience of 10/05/2021 by KIRSTY H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very happy with the couch. The only reason it wasn't 5 star review was that the plug adaptor arrived 5 days later after receiving the couch.

  Review of 04/06/2021, following an experience of 07/05/2021 by TRACY W. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order