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Review Summary
Sanareva is praised for its wide range of products, quick and reliable service, and easy purchasing process, making it a go-to option for many customers in the UK.
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A. A.
17 Apr 2022
Verified reviewI'm satisfied with my order only problem is the delivery time ,it taken eight days.
Reply from sanareva.co.uk
Dear Customer, Thank you for sharing your experience shopping with us. However, your order was dispatched 48 hours after it was placed, like mentionned on our website : the delay of processing is 24 to 48 hours. Once dispatched, the delay is 4 to 6 working days, and according to the tracking, your parcel was delivered on the 5th working day. Thank you for your trust and understanding, Kind regards, Sanareva
Reply from A. A.
I assure you it was eight days, but not to worry I've ordered earlier this time. Thank you for your reply
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A. A.
17 Apr 2022
Verified reviewA vast range of products are offered on the site.. some you can’t find anywhere else, like the Korres Hair Dye. Easy to navigate, good prices and reliable delivery (I’m in the UK) Sanareva is highly recommended.
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A. A.
17 Apr 2022
Verified reviewQuick delivery and a good price - thank you.
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A. A.
17 Apr 2022
Verified reviewProduct arrived exactly as described. It was on the final day of proposed delivery to U.K. but living most of my time in Spain I am well aware of the current postal problems encountered between EU and U.K. I read reviews regarding postal delays and one cannot hold Sanareva responsible for an issue not in their control. Thank you will use again.
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A. A.
17 Apr 2022
Verified reviewPrice was competitive but I was disappointed to see that the box was only in French and that there were no user instructions despite other reading material being provided. When I raised this with customer services (the only way I could find was via Messenger) they eventually sent me a web link but no paper instructions. The link was filled with ads and I couldn't find any way to print selected pages and avoid printing the explanations in Chinese and Japanese.
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A. A.
17 Apr 2022
Verified reviewEfficient website and delivery service
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A. A.
17 Apr 2022
Verified reviewFirst time buyer from them and I am happy to do it again...
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A. A.
17 Apr 2022
Verified reviewVery fast delivery and i am very happy with purchase. Will definitely order again Dr Theiss products from here, because they are cheaper and free delivery, compared to other places online that asked me for £20 delivery of the same products. So glad i found you guys!
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A. A.
17 Apr 2022
Verified reviewWasy ordering, quick delivery
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A. A.
17 Apr 2022
Verified reviewI have used this firm for a while and will carry on doing so, but cannot give it top mark because of the unnecessarily high cost of its postage: The items I bought, flat sachets which would fit in a cigarette packet, were, again, dispatched in a box measuring at least half a cubic foot, with obviously negative effect on the overall cost.
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A. A.
17 Apr 2022
Verified reviewThe delivery came quickly
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A. A.
17 Apr 2022
Verified reviewGreat product
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A. A.
16 Apr 2022
Verified reviewI received a damaged item. The lid of 1L shower oil was broken and product leaked inside the package. Contacted suppliers, got email asking for photos and then silence
Reply from sanareva.co.uk
Dear Irena, We did not receive a response to our last email sent on March 24th, did you log on to your customer account to respond? We can offer a partial refund for the concerned product : Bioderma Atoderm Ultra-Nourishing Shower Oil 1L. If you agree to that, please contact us through your customer account in order to arrange a partial refund due to the damaged lid. We apologize for the inconvenience caused, Kind regards, Sanareva
Reply from A. A.
I did. Even sent pics…I don’t like giving negative reviews. I was happy with your service as I am not a new customer. I would be happy for a partial refund and will consider more purchases from you in future. You should pack delivery items more secure to have more happy customers
Reply from A. A.
I did. Even sent pics…I don’t like giving negative reviews. I was happy with your service as I am not a new customer. I would be happy for a partial refund and will consider more purchases from you in future. You should pack delivery items more secure to have more happy customers
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A. A.
16 Apr 2022
Verified reviewI am very pleased with the service provided. My order took just a few days to arrive. The price of the product was amazing. Very pleased all round.
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A. A.
16 Apr 2022
Verified reviewOrdering is easy, prices are good. Variety of products is great too. Delivery was as stated. Very pleased customer. Thank you.
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A. A.
15 Apr 2022
Verified reviewVery good thanks
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A. A.
15 Apr 2022
Verified reviewI ordered vitamins that I did not receive. Delivery attached a photo from a warehouse where there are several boxes, I can not see your order. And they prove to me that this photo is a confirmation of delivery. I'm waiting for my vitamins or a refund for a few days.
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A. A.
15 Apr 2022
Verified reviewIt took ages to arrive!!!
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A. A.
15 Apr 2022
Verified reviewgood service
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A. A.
15 Apr 2022
Verified reviewExcellent service A
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