Smashinn is praised for its excellent prices, high-quality products, and fast delivery, making it a reliable source for Padel equipment.
-
Myriam B.
11 Apr 2025
Verified reviewThe racket arrived on time. Fast delivery and I found all I needed. Thanks!
Reply from Smashinn.com
Dear Myriam, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Mads H.
11 Apr 2025
Verified reviewProducts are not always in stock, even when the webpage says it is. They won’t notice you about this until a week or two later. Shipping is slow. On the good side, there are a lot of products to choose from.
Reply from Smashinn.com
Hello, Thank you for taking the time to share your thoughts with us. We sincerely apologize for the inconvenience caused by discrepancies in stock availability and shipping delays; your experience is important to us, and we appreciate your feedback. We're glad to hear that you found a great selection of products! We offer a wide variety of products, many of which are in stock at our logistics centre for immediate dispatch and others are listed with a longer delivery date, meaning they come from other warehouses. When you select one of these products you are given an estimated delivery date based on the transit time of the product to our logistics centre (from where all orders are sent) and the shipping time according to the transport company you have chosen. We do our best to constantly improve our service, but occasionally, due to stock shortages, duplicate orders and working in real time with stock, some products are shown in stock but may be temporarily out of stock or delivery may be delayed. In this case and unfortunately, we can only pass on to our customers the delivery times indicated by our suppliers. Remember that you can modify or add items to your order from your account or cancel the order at any time if you prefer not to wait any longer for a product. On the contrary, you will receive an email as soon as the order is shipped with the carrier's tracking number and the invoice. Your insights help us improve, and we are committed to enhancing our service in the future. Best regards, The Smashinn Team
-
Stephen G.
11 Apr 2025
Verified reviewVery good price and quick delivery.
Reply from Smashinn.com
Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Jeppe B.
23 Mar 2025
Verified reviewPrecise product description, about 10 days delivery time so all good :-)
Reply from Smashinn.com
Dear Jeppe, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Trevor H.
23 Mar 2025
Verified reviewFair price, order arrived ahead of schedule. Very happy.
Reply from Smashinn.com
Dear Trevor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Stephen B.
23 Mar 2025
Verified reviewCompetitive price, excellent product, and prompt shipment. Delivery was very quick, given it originated from overseas, and item was in my hand within 3-4 days.
Reply from Smashinn.com
Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Peter M.
23 Mar 2025
Verified reviewvery poor stringing service. the tension of the strings was not what was requested.
Reply from Smashinn.com
Hello, Thank you for sharing your feedback regarding our stringing service. We sincerely apologize for the tension not meeting your expectations; we understand how important this is for your playing experience. In this case you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. Your comments are invaluable to us as we strive to improve our services. We appreciate your input and assure you that we are committed to enhancing our processes. Warm regards, The Smashinn Team
-
Filippo D.
23 Mar 2025
Verified reviewExcellent service and quick delivery
Reply from Smashinn.com
Dear Filippo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
K. S.
23 Mar 2025
Verified reviewOriginal product fast shipment
Reply from Smashinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Michael G.
23 Mar 2025
Verified reviewgreat padel shoes, relatively fast shipping. happy to buy again from you
Reply from Smashinn.com
Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Stamatis M.
3 Mar 2025
Verified reviewLate shipment and can find better prices to physical stores locally
Reply from Smashinn.com
Hello Stamatis, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Regards,
-
Imran S.
22 Feb 2025
Verified reviewGreat trainers and prompt delivery
Reply from Smashinn.com
Dear Imran, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Stefan K.
22 Feb 2025
Verified reviewWas abit sceptical. But came on 6 days great service
Reply from Smashinn.com
Dear Stefan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
George K.
22 Feb 2025
Verified reviewEverything was as it should be!
Reply from Smashinn.com
Dear George, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from George K.
Wellcome!
Show exchanges Hide exchanges -
Lorraine G.
21 Feb 2025
Verified reviewFast quick service and value for money
Reply from Smashinn.com
Dear Lorraine, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Victoria C.
19 Feb 2025
Verified reviewFirst time shopping here, great online experience, fast delivery even though sent from abroad and item well packaged. Definitely recommend
Reply from Smashinn.com
Dear Victoria, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Kim J.
17 Feb 2025
Verified reviewEasy, no-frills ordering process. Excellent price for quality product. Super fast order processing and dispatch. Absolutely nothing to complain about!
Reply from Smashinn.com
Dear Kim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edgar P.
16 Feb 2025
Verified reviewGood price, fast delivery
Reply from Smashinn.com
Dear Edgar, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Carsten P.
15 Feb 2025
Verified reviewQuick delivery and easy ordering
Reply from Smashinn.com
Dear Carsten, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
-
Murray K.
12 Feb 2025
Verified reviewReceived gifts, tennis racket en trouser for my grandson well protected and fast, good service!
Reply from Smashinn.com
Dear Murray, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
Reviews displayed in chronological order