Reviews for Smashinn.com

Total: 367 reviews since 18/01/2021

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

4.5

Based on 104 reviews from the last 12 months

  • 77%
  • 12%
  • 4%
  • 3%
  • 5%

icon sparkle Review Summary

Smashinn is praised for its excellent prices, high-quality products, and fast delivery, making it a reliable source for Padel equipment.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?

icon sparkle Review Summary

Smashinn is praised for its excellent prices, high-quality products, and fast delivery, making it a reliable source for Padel equipment.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
Filters
  • 77%
  • 12%
  • 4%
  • 3%
  • 5%

Request to leave a review
  1. 1 Fill in the form
  2. 2 Verified Reviews will verify the information provided
  3. 3 You will receive a review request by email

Invoice or purchase order *

No files to upload

  • Myriam B.

    11 Apr 2025

    Verified review
    • Collected and verified by Verified Reviews

    The racket arrived on time. Fast delivery and I found all I needed. Thanks!

    Reply from Smashinn.com

    Dear Myriam, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Mads H.

    11 Apr 2025

    Verified review
    • Collected and verified by Verified Reviews

    Products are not always in stock, even when the webpage says it is. They won’t notice you about this until a week or two later. Shipping is slow. On the good side, there are a lot of products to choose from.

    Reply from Smashinn.com

    Hello, Thank you for taking the time to share your thoughts with us. We sincerely apologize for the inconvenience caused by discrepancies in stock availability and shipping delays; your experience is important to us, and we appreciate your feedback. We're glad to hear that you found a great selection of products! We offer a wide variety of products, many of which are in stock at our logistics centre for immediate dispatch and others are listed with a longer delivery date, meaning they come from other warehouses. When you select one of these products you are given an estimated delivery date based on the transit time of the product to our logistics centre (from where all orders are sent) and the shipping time according to the transport company you have chosen. We do our best to constantly improve our service, but occasionally, due to stock shortages, duplicate orders and working in real time with stock, some products are shown in stock but may be temporarily out of stock or delivery may be delayed. In this case and unfortunately, we can only pass on to our customers the delivery times indicated by our suppliers. Remember that you can modify or add items to your order from your account or cancel the order at any time if you prefer not to wait any longer for a product. On the contrary, you will receive an email as soon as the order is shipped with the carrier's tracking number and the invoice. Your insights help us improve, and we are committed to enhancing our service in the future. Best regards, The Smashinn Team

  • Stephen G.

    11 Apr 2025

    Verified review
    • Collected and verified by Verified Reviews

    Very good price and quick delivery.

    Reply from Smashinn.com

    Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Jeppe B.

    23 Mar 2025

    Verified review
    • Collected and verified by Verified Reviews

    Precise product description, about 10 days delivery time so all good :-)

    Reply from Smashinn.com

    Dear Jeppe, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Trevor H.

    23 Mar 2025

    Verified review
    • Collected and verified by Verified Reviews

    Fair price, order arrived ahead of schedule. Very happy.

    Reply from Smashinn.com

    Dear Trevor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Stephen B.

    23 Mar 2025

    Verified review
    • Collected and verified by Verified Reviews

    Competitive price, excellent product, and prompt shipment. Delivery was very quick, given it originated from overseas, and item was in my hand within 3-4 days.

    Reply from Smashinn.com

    Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Peter M.

    23 Mar 2025

    Verified review
    • Collected and verified by Verified Reviews

    very poor stringing service. the tension of the strings was not what was requested.

    Reply from Smashinn.com

    Hello, Thank you for sharing your feedback regarding our stringing service. We sincerely apologize for the tension not meeting your expectations; we understand how important this is for your playing experience. In this case you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. Your comments are invaluable to us as we strive to improve our services. We appreciate your input and assure you that we are committed to enhancing our processes. Warm regards, The Smashinn Team

  • Filippo D.

    23 Mar 2025

    Verified review
    • Collected and verified by Verified Reviews

    Excellent service and quick delivery

    Reply from Smashinn.com

    Dear Filippo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • K. S.

    23 Mar 2025

    Verified review
    • Collected and verified by Verified Reviews

    Original product fast shipment

    Reply from Smashinn.com

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Michael G.

    23 Mar 2025

    Verified review
    • Collected and verified by Verified Reviews

    great padel shoes, relatively fast shipping. happy to buy again from you

    Reply from Smashinn.com

    Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Stamatis M.

    3 Mar 2025

    Verified review
    • Collected and verified by Verified Reviews

    Late shipment and can find better prices to physical stores locally

    Reply from Smashinn.com

    Hello Stamatis, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Regards,

  • Imran S.

    22 Feb 2025

    Verified review
    • Collected and verified by Verified Reviews

    Great trainers and prompt delivery

    Reply from Smashinn.com

    Dear Imran, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Stefan K.

    22 Feb 2025

    Verified review
    • Collected and verified by Verified Reviews

    Was abit sceptical. But came on 6 days great service

    Reply from Smashinn.com

    Dear Stefan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • George K.

    22 Feb 2025

    Verified review
    • Collected and verified by Verified Reviews

    Everything was as it should be!

    Reply from Smashinn.com

    Dear George, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

    Reply from George K.

    Wellcome!

    Show exchanges Hide exchanges
  • Lorraine G.

    21 Feb 2025

    Verified review
    • Collected and verified by Verified Reviews

    Fast quick service and value for money

    Reply from Smashinn.com

    Dear Lorraine, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Victoria C.

    19 Feb 2025

    Verified review
    • Collected and verified by Verified Reviews

    First time shopping here, great online experience, fast delivery even though sent from abroad and item well packaged. Definitely recommend

    Reply from Smashinn.com

    Dear Victoria, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Kim J.

    17 Feb 2025

    Verified review
    • Collected and verified by Verified Reviews

    Easy, no-frills ordering process. Excellent price for quality product. Super fast order processing and dispatch. Absolutely nothing to complain about!

    Reply from Smashinn.com

    Dear Kim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Edgar P.

    16 Feb 2025

    Verified review
    • Collected and verified by Verified Reviews

    Good price, fast delivery

    Reply from Smashinn.com

    Dear Edgar, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Carsten P.

    15 Feb 2025

    Verified review
    • Collected and verified by Verified Reviews

    Quick delivery and easy ordering

    Reply from Smashinn.com

    Dear Carsten, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,

  • Murray K.

    12 Feb 2025

    Verified review
    • Collected and verified by Verified Reviews

    Received gifts, tennis racket en trouser for my grandson well protected and fast, good service!

    Reply from Smashinn.com

    Dear Murray, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,

Reviews displayed in chronological order

About Smashinn.com

TRADEINN RETAIL SERVICES

Smashinn is the online destination for the best tennis and padel equipment, clothing and accessories offering top deals on brand-name, best-selling items with discounts of up to 70% including brands such as Asics, Adidas, Nike, Head, Joma, Dunlop, Nox, Wilson, Drop Shot, Babolat and Bullpadel. Smashinn has categorised its large range of rackets by brand, as well as classifying each racket by its control, power and balance, making it easier than ever to find the perfect racket for your game. The extensive range of rackets, strings, balls and grips will satisfy any tennis or padel player and live up to their personal needs to smash that ball properly! Smashinn is one of 18 sports retailers in the Tradeinn Group. With over 2.5 million original products in a 30,000 m² central warehouse and more than 10,000 brands shipped to 180 countries worldwide, Smashinn provides excellent service and a unique shopping experience with complete peace of mind thanks to excellent financing options.

icon contact Contact

C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/smashinn/en Sports
icon contact Go to website

Our commitments

Since its creation, Avis Vérifiés has been committed to strengthening trust between brands and consumers. Having participated in the development of the world's first standard aimed at guaranteeing the authenticity of online reviews (which became NF ISO 20488), we defend total transparency and compliance with ethical practices in the collection, moderation and publication of customer reviews.

Certification
Review administration system compliant with the ISO 20488 standard.
Reviews subject to control.
  • For more information on reviews features, the possibility to contact the reviewer, and the reasons for refusal, please consult our transparency charter
  • No consideration was given for reviews
  • Reviews are published and kept for a period of five years
  • Reviews are not editable: if a customer wishes to change their review, they must contact Verified Reviews to delete the existing review and post a new one.
  • Replies to reviews may have been assisted or generated by tools using artificial intelligence. However, human validation is required before publication.
See our transparency charter