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Review Summary
Tikamoon receives high praise for its sturdy, stylish products and excellent material quality. The website is attractive and user-friendly, showcasing unique items effectively. Customers appreciate the impressive craftsmanship and positive customer support experience.
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A. A.
8 Jan 2022
Verified reviewLovely website - Beautiful products. High quality.
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A. A.
8 Jan 2022
Verified reviewgood website, easy to order and they applied the discount which I had forgetten to apply at checkout, when I requested by email.
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A. A.
8 Jan 2022
Verified reviewAmazing quality and service! Really happy with the table!
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A. A.
8 Jan 2022
Verified reviewVery helpful website and telephone enquiry service. The staff knew about the products. Delivery was quick, efficient and to time.
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A. A.
8 Jan 2022
Verified reviewLove everything on the site
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A. A.
8 Jan 2022
Verified reviewStraight forward service.
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A. A.
8 Jan 2022
Verified reviewWell made, prompt delivery.
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A. A.
8 Jan 2022
Verified reviewI took time to soak up this beautiful piece of furniture - in the room for a few months, before I let myself have an opinion (I always give my opinion up too quick and something it goes wrong!). My surmise: I just feel it's purely exquisite! I was a skilled Carpe nter in my 30's and this just simply, 'floats my boat!' Rosewood, a fine wood (I'm a believer that you should have respect for the wood that you create with) that gives pleasure in the grain and is visually so aesthetic! I couldn't be happier! This piece of furniture is really hand crafted in weight and posture and finish! The finish is excellent! Yes you have to put the legs on yourself and maybe you need some help with the lifting, but kind of easy - easy instructions (better the most instructions) The Mangents on the doors are a bit too strong at first but embellished the high standard of craftsmanship; open the doors a few times and let the wood breathe! The Magnets will follow. . Absolutely solid and one of the best purchases in my Life! I'd of been proud to make this myself. Quality product. I don't say that;... .. . that often! It's a beautiful piece of furniture!!! It's like as solid as the tax man with a mix of Led Zeppelin! Very Happy Customer.
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A. A.
8 Jan 2022
Verified reviewWebsite wouldnt work initially - i should have taken the hint.... Finally got it sorted. Then everything went quiet and there were no further updates. When i chased a few weeks later i was told that my order was on hold as they wont deliver to Northern Ireland. While this is written in the website you REALLY have to search to find it. At no point during the order process was this mentioned (and i went back and checked the T&Cs) and they were happy to accept the order and take my money and sit on it, giving me no information. When i contacted Customer Service they suggested i spent several hundred pounds organising my own delivery. They also made it seem like they were speaking to their supplier for alternative arrangements, however when i pushed them on it, there was no action being taken. Unpleasant experience from start to finish.
Reply from tikamoon.co.uk
Thank you for your feedback. We are very sorry for your unfortunate situation. Our IT department is currently in the processing of trying to block Northern Ireland Postcodes at the time of placing the order, so we do not have such a situation in the future.
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A. A.
7 Jan 2022
Verified reviewTikamoon website is easy to navigate. Had to contact customer services with an issue over damage during transit and they dealt with the problem satisfactorily and promptly.
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A. A.
6 Jan 2022
Verified reviewGreat furniture very good quality to be honest it's better than I thought too. Great value for money
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A. A.
6 Jan 2022
Verified reviewUnfortunately our item was damaged when we unpacked the box. A replacement item was delivered two weeks later after I contacted Tikamoon. To my despair, the second item was slightly damaged when unpacked however after contacting Tikamoon they offered a partial refund due to us loving the item. Fantastic customer service.
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A. A.
6 Jan 2022
Verified reviewPerfect I am so happy with it & customer service was great :)
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A. A.
6 Jan 2022
Verified reviewItem received appeared poor quality, with one side of dovetail joints completely misaligned. However, customer services were contacted and a £50 voucher provided
Reply from tikamoon.co.uk
Thank you for your review. We are very sorry that your item did not arrive in a perfect condition. We believe the item has received a heavy impact at some point, causing the join to come apart. These units are quality controlled prior to packaging We trust you are happy with your new TV Stand.
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A. A.
6 Jan 2022
Verified reviewBeautiful furniture And great customer service
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A. A.
6 Jan 2022
Verified reviewHelpful delivery experience.
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A. A.
6 Jan 2022
Verified review. Delivery took a while but was near Xmas so understandable
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A. A.
5 Jan 2022
Verified reviewEasy to use and wide range of beautiful products with great images. Discount structure a bit convoluted.
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A. A.
5 Jan 2022
Verified reviewReview is below.
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A. A.
5 Jan 2022
Verified reviewBeautiful piece of furniture
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