Reviews for Tikamoon.co.uk

Total: 6 950 reviews since 31/01/2020

4.7

Based on 486 reviews from the last 12 months

  • 77%
  • 12%
  • 5%
  • 3%
  • 3%

icon sparkle Review Summary

Tikamoon receives high praise for its sturdy, stylish products and excellent material quality. The website is attractive and user-friendly, showcasing unique items effectively. Customers appreciate the impressive craftsmanship and positive customer support experience.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

Tikamoon receives high praise for its sturdy, stylish products and excellent material quality. The website is attractive and user-friendly, showcasing unique items effectively. Customers appreciate the impressive craftsmanship and positive customer support experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
Filters
  • 77%
  • 12%
  • 5%
  • 3%
  • 3%

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Exceptional quality and design. Superb delivery and customer service. If you want a quality piece lasting long, then Tikamoon is your few option.

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Delivery was very slow, delayed and rescheduled multiple times. The time scale is entirely not as described as per website - it took 6 months for the table to arrive and TIKAMOON team is reluctant to compensate. We had to specifically arrange to be home for the delivery and were only told the table will not be delivered on the same day.

    Reply from tikamoon.co.uk

    Thank you for your review. Please accept our apologies with the delay in receiving your table. Unfortunately there was a delay in receiving your item into our warehouse which was out of control, so we were unable to deliver it within the time scale advised. We were not aware there were issues receiving the table from our delivery partner and will review this with our account manager. We hope you enjoy your new table for years to come

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Tikamoon are always easy to deal with, the site works well and the customer service people are helpful. The delivery people are not quite so good and it is disappointing that they will not take the packing material away.

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Excellent service from start to end. Headboard is gorgeous

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Great product. Very happy with customer service support when a delivery confusion had to be sorted out

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    We’ve used tikamoon a couple of times and products are great the customer service fantastic we had to have a product replaced and the process was really and the last thing we bought was a beautiful little side table made with reclaimed teakwood from old buildings it is beautiful and everything arrives on

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Great service and delivery

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Lovely product, very solid and well made with lots of details. Turns a different colour depending on light so not as dark in daytime but equally nice as the dark blue effect at night. Love it and would recommend highly this company and product.

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Fab. As expected. Well packaged, no damage and as lovely as I was hoping it would be. Very happy. I was quoted a long delivery time but it came quicker.

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    The review is based on the service received from Tikamoon and not the quality of the product. The order process was very good and a discount was offered. The progressing of the delivery was also good. Sadly the product was damaged upon unpacking and the style didn't quite achieve our expectations. However Tikamoon were very professional in processing the return and the refund to my credit card. First class customer service from Tikamoon, its just a shame the product didn't meet our expectations.

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    10/10

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Very pleased with our natural stone basin, nice to have something different

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Lovely quality of furniture

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Great service, item arrived earlier than expected. Great customer service when contacted.

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    All aspects of

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    We found a table the exact size we needed. Thanks

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Very good site, easy to order and clear instructions on delivery times. Good delivery service and well packaged.

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Excellent experience ordering from Tikamoon my units are absolutely gorgeous and top quality also . As for the customer service can’t fault it I had to change my delivery date twice and nothing was too much trouble extremely helpful and polite on the phone. When the delivery arrived the driver rang 30mins before and when they arrived they were also pleasant and took the units where I wanted them one of the boxes was a little damaged the driver rang the office of couriers to let them know and when I did open them if there was any damage they had it all on record. But the way Tikamoon pack their items is 1st class protection for the item in all the right places and double packed for extra protection. Can’t fault my experience at all amd would definitely use them again.

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Excellent site, easy to navigate. Disappointed that the two delivery men did not wear any PPE including face masks. I wore a mask, opened all windows to respect their safety. Excellent customer service at Tikamoon.

  • A. A.

    15 Sept 2021

    Verified review
    • Collected and verified by Verified Reviews

    Looks great and there is practically no assembly. Love it

Reviews displayed in chronological order

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About Tikamoon.co.uk

TIKAMOON

We design our own furniture. Our designers and craft people work directly for Tikamoon in our offices and workshops, where they use their expertise to offer the best handmade furniture. Each piece is unique and is delivered ready assembled.

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4 ALLEE DU PROGRES , ENGLOS 59320

www.tikamoon.co.uk Home and garden
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