Overall, customers are highly satisfied with the exceptional quality of the products and the efficient service, praising the helpfulness of the staff and timely delivery.
-
Robert T.
3 Aug 2025
Verified review----
Reply from Uk.cornilleau.com
Hello, We appreciate your feedback and are glad to hear you found some aspects of our products to be satisfactory. However, we’re sorry to learn that your experience didn't fully meet your expectations. We have reached out via email to help you further with assembling the spare part. Best regards, The Cornilleau Team
-
Andrew J.
3 Aug 2025
Verified reviewThe standard free delivery was a bit of a faff. It is immediately passed to another company to sort a delivery date - and you hear nothing from them whatsoever, not even a "We've got your order and we'll contact you with a date" type thing. Eventually after hearing nothing I tried calling and got through finally after three times. I tried to get the table delivered before my birthday (the Saturday) and just got a text saying it will arrive the next working day after, ie the Monday. Shame, but i thought i had ordered it well in time for that. The delivery chaps were very good though, no problem there.
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to share your experience. We genuinely appreciate your feedback regarding the delivery process and understand that communication is crucial for our customers. We're glad to hear the delivery team performed well, and we'll certainly take your comments into consideration to improve our service. Your understanding means a lot to us. Best regards, The Cornilleau Team
-
Gary D.
3 Aug 2025
Verified reviewBrilliant service
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words and for taking the time to share your experience! We are delighted to hear that you received brilliant service from us. Your satisfaction is our top priority, and we look forward to continuing to provide you with the best possible support. Best regards, The Cornilleau Team
-
Lilly W.
3 Aug 2025
Verified reviewGreat table and service, thank you
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your table and had a positive experience with our service. Your support means a lot to us, and we look forward to continuing to provide you with quality products. Best regards, The Cornilleau Team
-
David T.
25 Jul 2025
Verified reviewTHe piece I ordered arrived quickly and I was able to repair my table tennis table
Reply from Uk.cornilleau.com
Hello, Thank you so much for your positive feedback! We're delighted to hear that your order arrived quickly and that you were able to repair your table tennis table. It’s always wonderful to know we’re helping our customers keep their equipment in top shape. We appreciate your support and look forward to serving you again in the future. Best regards, Cornilleau Team
-
Grant E.
24 Jul 2025
Verified reviewGood quality producs
Reply from Uk.cornilleau.com
Hello! Thank you so much for your kind words about our products. We’re thrilled to hear that you find our offerings to be of good quality. Your feedback inspires us to continue providing the best for our customers. Should you have any further thoughts or experiences to share, we’d love to hear from you. Best regards!
-
Emma T.
24 Jul 2025
Verified reviewArrived quickly
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to share your experience! We're delighted to hear that your order arrived quickly. Your positive feedback motivates us to continue providing excellent service. If there’s anything more we can do for you in the future, please feel free to reach out. Best regards, The Cornilleau Team
-
James W.
20 Jul 2025
Verified reviewExcellent customer service - thank you!
Reply from Uk.cornilleau.com
Hello, It's great to hear that you had an excellent experience with our customer service team. Your satisfaction is our priority, and we appreciate your kind words. If you ever need assistance again, we’re here to help! Best regards, The Cornilleau Team.
-
A. R.
17 Jul 2025
Verified reviewExcellent service. Item arrived very quickly with great communication and friendly professional delivery. Item was easy to install (just get the right tools from Amazon or DOY store if you don’t have them). Customer service was excellent - needed a replacement item which arrived in days. Item is more expensive than alternatives but you pay for quality. Website very user friendly.
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you received your item quickly and enjoyed our friendly delivery service. It's great to know that the installation process was straightforward for you and that our customer support met your expectations when you needed assistance. We truly appreciate your trust in our quality products and your thoughtful feedback about our user-friendly website. Best regards, The Cornilleau Team
-
Andy D.
17 Jul 2025
Verified reviewCouldn’t be happier. Ordering process, delivery and the table itself are all excellent.
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful review! It's great to hear that you had an excellent experience with the ordering process and delivery, and are now enjoying your table. Your satisfaction is our priority, and it’s great to know that we met your expectations. Best wishes, The Cornilleau Team
-
Michael A.
15 Jul 2025
Verified reviewAdam did a great job getting me the right parts really helped
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that Adam was able to assist you in finding the right parts. Your satisfaction is our priority, and it’s great to know that our team made a positive impact. We appreciate your support and look forward to serving you again in the future. Best regards, The Cornilleau Team
-
Nigel G.
12 Jul 2025
Verified reviewThe only reason for not giving an excellent review is that the guys delivering the table did not give warning in advance (as advised) of imminent arrival. Apart from that, the table itself is excellent and the guys who did the delivery and assembly were very proficient.
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to share your feedback. We're glad to hear that you find the table excellent and appreciated our delivery and assembly team's proficiency. We apologize for the lack of advance warning about the delivery time, and we understand how important communication is in providing a smooth experience. Your insights help us improve, and we value your support. Best regards, The Cornilleau Team
-
Elisabeth W.
11 Jul 2025
Verified reviewNeeded a new wheel for the table. It’s an old model but the part fits fine. Easy to find and arrived in good time
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to share your experience! We're thrilled to hear that you found the wheel you needed for your table and that it arrived promptly. It's always our goal to provide easy access to replacement parts for our products and our spare parts are available for a minimum of 20 years on every table. We appreciate your support and hope you enjoy your table for many more games to come! Best regards, The Cornilleau Team
-
D. S.
9 Jul 2025
Verified reviewExcellent to know these parts are still available for old products. A good ordering process, clear and quick processing and the delivery timeframe was excellent. If we need to buy something else from you, I'll be right back. Thanks
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you found the parts for your older products and that the ordering and delivery processes met your expectations. Your satisfaction is our priority, and we look forward to serving you again in the future. Best regards, The Cornilleau Team
-
Daniel S.
8 Jul 2025
Verified reviewGreat service including delivery, product is excellent
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you experienced great service and that you're pleased with our product. Your satisfaction is our top priority, and it’s rewarding to know we’ve met your expectations. We appreciate your support and look forward to serving you again. Best regards, The Cornilleau Team
-
Martin O.
8 Jul 2025
Verified reviewExcellent
Reply from Uk.cornilleau.com
Hello! Thank you so much for your wonderful review and for giving us a perfect rating. We’re thrilled to hear that you had an excellent experience with our brand. Your support is greatly appreciated, and we look forward to continuing to provide top-notch products and service. Best wishes, The Cornilleau Team.
-
Karl R.
6 Jul 2025
Verified reviewHonestly, first class service and Sebastien is an absolute asset to your company. Love the table too, excellent quality and had fun putting it all together. Great video instructions. Thank you Sebastien!
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a first-class experience and that Sebastien made a positive impact on your journey with us. We’re glad you enjoyed the table and found the video instructions helpful. Your satisfaction is our top priority! Best regards, Cornilleau Customer Service Team
-
Adrian M.
4 Jul 2025
Verified reviewAmazing customer service. Our table was damaged during a party and we needed a spare part. The person I spoke to was very friendly and extremely efficient. She sent me the spare parts list which was easy to understand and took the order for the the spare part, which was reasonably priced. It also arrived the next day so brilliant service. Recommended!
Reply from Uk.cornilleau.com
Hello! Thank you so much for your kind words about our customer service. We’re thrilled to hear that Nikki was able to efficiently assist you with your spare part needs. Providing prompt and friendly support is our priority, and we appreciate your recommendation. If you need anything in the future, we're here to help! Best regards, The Cornilleau Team.
-
Jane L.
4 Jul 2025
Verified reviewA reputable company, ping pong table made in France, replacement parts readily available, website easy to use
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to share your thoughts! We’re delighted to hear that you appreciate our reputation, the quality of our French-made ping pong tables, and the ease of use of our website. Your feedback is invaluable to us, and we continuously strive to enhance our offerings. If there’s anything more we can do to improve your experience, please know that your insights are always welcome. Best regards, The Cornilleau Team
-
Jason G.
29 Jun 2025
Verified reviewGreat service and much cheaper than Donna’s for parts many thanks
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our service and found our parts more affordable. Your satisfaction is our priority, and we appreciate your choice of Cornilleau. Best regards, The Cornilleau Team
Reviews displayed in chronological order