Customer reviews for visiofactory.com

Customer reviews

• 5 / 5

  

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  Everything great. Original product and arrived in a few days.

  Review of 11/08/2023, following an experience of 31/07/2023 by SCOTT M. *

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• 5 / 5

  

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  My order was in Greece in 2 days

  Review of 10/08/2023, following an experience of 24/07/2023 by KEN P. *

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• 5 / 5

  

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  Received my glasses promptly with no issues. Good product. Easy transaction.

  Review of 10/08/2023, following an experience of 24/07/2023 by CLAIRE A. *

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• 5 / 5

  

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  I ordered sunglasses to Spain on a Monday morning, on tuesday at around 9:00 the Fedex guy stood there with the glasses :)!

  Review of 09/08/2023, following an experience of 24/07/2023 by NAOMI R. *

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• 5 / 5

  

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  Simply excellent! It must be the only order I have put and it got delivered so fast to Cyprus (3 days)! Super service and highly recommended company!

  Review of 09/08/2023, following an experience of 23/07/2023 by ISLA M. *

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• 5 / 5

  

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  Free shipping to the USA for 4 days! WOW

  Review of 08/08/2023, following an experience of 27/07/2023 by ELIZABETH M. *

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• 5 / 5

  

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  Great Product. Fast shipping.

  Review of 06/08/2023, following an experience of 26/07/2023 by LISA K. *

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• 5 / 5

  

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  I have been shopping from Visiofactory for many years now, and I have nothing but good things about them. I HIGHLY RECOMMEND VISIOFACTORY!!

  Review of 05/08/2023, following an experience of 16/07/2023 by ALEXA W. *

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• 5 / 5

  

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  Good products and quick delivery.. Thanks for your services.

  Review of 04/08/2023, following an experience of 19/07/2023 by YVETTE K. *

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• 4 / 5

  

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  Excellent service and price for product just thought my rayban case would be brown as the picture showed underneath the product, although the fine print read it depends on the model

  Review of 03/08/2023, following an experience of 14/07/2023 by JAKE S. *

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• 5 / 5

  

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  Snelle verzending, zonnebril heelhuids aangekomen

  Review of 03/08/2023, following an experience of 15/07/2023 by PAULA J. *

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• 5 / 5

  

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  👌👌👌👌

  Review of 03/08/2023, following an experience of 15/07/2023 by TRACY W. *

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• 5 / 5

  

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  Impeccable service. Delivery 🚚 on time. Glasses are amazing 😎🥰

  Review of 03/08/2023, following an experience of 15/07/2023 by TRACY M. *

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• 5 / 5

  

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  Fast delivery. From France to the Netherlands

  Review of 02/08/2023, following an experience of 15/07/2023 by EMMA R. *

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• 5 / 5

  

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  Great selection. Easy ordering. Quick delivery.

  Review of 01/08/2023, following an experience of 19/07/2023 by ISAAC B. *

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• 5 / 5

  

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  Fast delivery, good prices.

  Review of 01/08/2023, following an experience of 18/07/2023 by JODIE R. *

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• 5 / 5

  

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  I ordered on Friday and the package has arrived in Bulgaria on Monday. Best price, fast delivery and great quality. Totally recommend

  Review of 01/08/2023, following an experience of 21/07/2023 by JORDAN S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The offers and order-proces are clear, the shipping through EU (in my case NL) is cheap so it takes a couple of days (logically). Overall very good.

  Review of 01/08/2023, following an experience of 12/07/2023 by THERESA T. *

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• 1 / 5

  

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  Delivery was very slow.

  Review of 01/08/2023, following an experience of 18/07/2023 by SUMMER R. *

  *Pseudonymized data at the request of the author

  Answer by visiofactory.com

  

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  Hello, We apologize for the slightly longer delivery time than expected (7 days instead of 3 days) due to an issue with the carrier. However, we want to inform you that we dispatched the parcel on the day of your order. Have a great day.

• 5 / 5

  

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  I'm very satisfied, I made two orders one on May and one on July and I received next day.

  Review of 01/08/2023, following an experience of 19/07/2023 by LEAH H. *

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• 1 / 5

  

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  The package arrived completely crushed, thanks for the glasses box so they don't break. Bad experience but fault of the bad packaging and the bad transport of chronopost.

  Review of 01/08/2023, following an experience of 21/07/2023 by REBECCA B. *

  *Pseudonymized data at the request of the author

  Answer by visiofactory.com

  

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  Hello, We apologize if your package arrived damaged. Thankfully, the glasses are intact. We take great care in meticulously packaging all our products with protective materials. Have a nice day.

• 5 / 5

  

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  Very fast delivery

  Review of 31/07/2023, following an experience of 16/07/2023 by ISABELLA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great company, I made a mistake with my order and selected the wrong address but the customer service team was great and let me cancel my order and remake it. Sunglasses arrived very quickly and are great. Will buy from again. Thanks

  Review of 31/07/2023, following an experience of 17/07/2023 by EMMA K. *

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• 5 / 5

  

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  Excellent service, highly recommended

  Review of 31/07/2023, following an experience of 11/07/2023 by JOSHUA G. *

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• 5 / 5

  

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  Great service

  Review of 31/07/2023, following an experience of 03/07/2023 by JULIE H. *

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• 5 / 5

  

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  Third pair of Randolph’s quick service and very reasonable price , good communication as well

  Review of 31/07/2023, following an experience of 07/07/2023 by MICHAEL H. *

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• 5 / 5

  

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  Surprised by the fast delivery. Was so much cheaper than anywhere else.

  Review of 31/07/2023, following an experience of 07/07/2023 by NEIL B. *

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• 5 / 5

  

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  Great

  Review of 31/07/2023, following an experience of 18/07/2023 by ALEX C. *

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• 5 / 5

  

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  Hurtig levring og jeg fik hvad jeg forventede

  Review of 31/07/2023, following an experience of 13/07/2023 by GARY P. *

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• 1 / 5

  

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  Order was placed 13th July, no invoice / custome paperwork added which caused a delay. Messages only responded to mon- fri no out of hours contact can be made. Still not received my item ten days later when website advertises 3 days! It’s only France to Britain! Poor service poor communication not very happy & would not recommend

  Review of 31/07/2023, following an experience of 13/07/2023 by PAULINE K. *

  *Pseudonymized data at the request of the author

  Answer by visiofactory.com

  

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  Hello, we're sorry you weren't satisfied with your order. When your order is dispatched, we always add the invoices to the inside and outside of the parcel: it would appear that in your case they were torn off during transport. We hope that you will nevertheless try another order on our site. Have a nice day!

• 5 / 5

  

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  sve 5

  Review of 31/07/2023, following an experience of 30/06/2023 by KAREN B. *

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• 5 / 5

  

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  Изкючително коректен търговец. Пратката пристигна до България за един ден- добре опакована. Много съм доволна от очилата, които поръчах- Maui Jim. Със сигурност отново ще използвам услугите на Visiofactory

  Review of 23/07/2023, following an experience of 12/07/2023 by ELEANOR T. *

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• 5 / 5

  

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  Super

  Review of 23/07/2023, following an experience of 16/06/2023 by LEXI W. *

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• 5 / 5

  

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  Great product, excellent and fast service, great customer support. This was my second time ordering from Visiofactory and sure it won't be last.

  Review of 23/07/2023, following an experience of 27/06/2023 by DUNCAN L. *

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• 5 / 5

  

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  Excellent

  Review of 22/07/2023, following an experience of 03/07/2023 by FRED W. *

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• 5 / 5

  

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  My order came really fast , in perfect condition and exactly what I wanted

  Review of 21/07/2023, following an experience of 09/07/2023 by ELSIE P. *

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• 5 / 5

  

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  Bought a pair of Randolph Aviators. Was sceptical initially because of the low price compared to other retailers, but I received an authentic product in good condition and fast delivery. Would recommend.

  Review of 21/07/2023, following an experience of 09/07/2023 by MARY B. *

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• 5 / 5

  

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  Great buying experience, got tracking number, always could check where my sunglasses are. Would recommend 👍

  Review of 21/07/2023, following an experience of 07/07/2023 by ASHLEY M. *

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• 5 / 5

  

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  The best

  Review of 21/07/2023, following an experience of 09/07/2023 by ISLA W. *

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• 5 / 5

  

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  Quick delivery. Cheaper than others. So great value for money.

  Review of 19/07/2023, following an experience of 30/06/2023 by LIAM G. *

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• 5 / 5

  

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  Super fast shipping! Very good prices!

  Review of 19/07/2023, following an experience of 03/07/2023 by CANDICE M. *

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• 5 / 5

  

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  Highly professional. i WILL ORDER SOMETHING AGAIN FOR SURE!

  Review of 18/07/2023, following an experience of 05/07/2023 by RAY R. *

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• 5 / 5

  

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  Easy to navigate the site, easy to pay, very fast delivery with all detailed traceability information since departure from Europe to the product arrival in Asia. Committed to price and honest with the taxes and delivery charge.

  Review of 18/07/2023, following an experience of 07/07/2023 by FLORENCE K. *

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• 5 / 5

  

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  Everything was perfect, very fast deloveri.

  Review of 18/07/2023, following an experience of 06/07/2023 by PETE D. *

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• 5 / 5

  

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  Good!

  Review of 18/07/2023, following an experience of 07/07/2023 by ARTHUR W. *

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• 5 / 5

  

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  Everything was OK. I was happy with my sunglasses and with the service. Thank you.

  Review of 17/07/2023, following an experience of 05/07/2023 by RAY H. *

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• 5 / 5

  

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  I am very happy with my order. Delivery was fast and the glasses were as described or even better.

  Review of 16/07/2023, following an experience of 04/07/2023 by JIM D. *

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• 5 / 5

  

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  Very good service! Very satisfied with my purchase!

  Review of 16/07/2023, following an experience of 27/06/2023 by JADE C. *

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• 5 / 5

  

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  you are fantastic. the prices are favorable, the ordering is very simple, and the delivery is express.

  Review of 16/07/2023, following an experience of 05/07/2023 by DOMINIC T. *

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• 5 / 5

  

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  Perfect

  Review of 15/07/2023, following an experience of 03/07/2023 by ISABELLE W. *

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• 5 / 5

  

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  Everything was fine, I can recommend.

  Review of 15/07/2023, following an experience of 27/06/2023 by ANTHONY G. *

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• 5 / 5

  

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  My order delivered faster than expected. Great quality of glasses Great prices Great store In the end, great success. Thank you Visiofactory.

  Review of 14/07/2023, following an experience of 27/06/2023 by JANE F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I ordered several pairs of sunglasses to choose from. Fast delivery to Germany. Top quality, great price and uncomplicated returns. Gladly again.

  Review of 14/07/2023, following an experience of 22/06/2023 by MUHAMMAD E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very prompt delivery service. My sunglasses are perfect!! Thank you!!

  Review of 14/07/2023, following an experience of 25/06/2023 by CONNOR S. *

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• 5 / 5

  

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  Everything was good!

  Review of 14/07/2023, following an experience of 27/06/2023 by MATTHEW G. *

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• 5 / 5

  

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  Great customer service, quick responses, and the product is fantastic (sunglasses with vision lenses)!

  Review of 14/07/2023, following an experience of 28/06/2023 by ANDY H. *

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• 5 / 5

  

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  All went perfect! shipping right away

  Review of 14/07/2023, following an experience of 30/06/2023 by ALEXANDRA P. *

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• 5 / 5

  

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  Order received quickly and as described. I did get dinged for customs duties to Canada.

  Review of 14/07/2023, following an experience of 23/06/2023 by NATHAN K. *

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• 5 / 5

  

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  Everything arrived on time! Everything looks perfect.

  Review of 14/07/2023, following an experience of 27/06/2023 by PETE K. *

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• 5 / 5

  

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  Good price and prompt delivery.

  Review of 14/07/2023, following an experience of 29/06/2023 by SELINA K. *

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• 5 / 5

  

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  Fast delivery, good products and cheaper than anywhere else

  Review of 14/07/2023, following an experience of 25/06/2023 by SEBASTIAN K. *

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• 5 / 5

  

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  I live in the USA and delivery was right on time, some delays in the US! Been wearing Vuarnet sunglasses since the 1980’s, my go to! Best quality made in the world, will buy another pair,

  Review of 14/07/2023, following an experience of 24/06/2023 by DAMIEN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great

  Review of 14/07/2023, following an experience of 02/07/2023 by LEO K. *

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• 5 / 5

  

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  I found the Visio factory web sight, whilst looking for a specific model of Maui Jim sunglasses. Not only did I find the glasses I was searching for, they were 60% cheaper!! So so happy!! And they arrived from France to Australia within 5 days. I was able to track the packet he whole way. Extremely happy and would definitely reorder from this business again.

  Review of 14/07/2023, following an experience of 28/06/2023 by LUCY G. *

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• 5 / 5

  

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  5 stars service

  Review of 14/07/2023, following an experience of 29/06/2023 by JOANNE C. *

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• 5 / 5

  

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  The order arrived very quickly.

  Review of 14/07/2023, following an experience of 24/06/2023 by ROB T. *

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• 5 / 5

  

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  Great price, quick international delivery, highly recommended.

  Review of 14/07/2023, following an experience of 27/06/2023 by CHRIS H. *

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• 5 / 5

  

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  Livraison rapide, lunettes de qualité à prix très compétitif. Super

  Review of 07/07/2023, following an experience of 26/06/2023 by WAYNE K. *

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• 5 / 5

  

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  Very good quality. Fast delivery.

  Review of 07/07/2023, following an experience of 25/06/2023 by RYAN M. *

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• 5 / 5

  

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  Always great prices and have purchased several times over the years

  Review of 04/07/2023, following an experience of 23/06/2023 by NICK C. *

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• 5 / 5

  

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  Just great!

  Review of 04/07/2023, following an experience of 16/06/2023 by MUHAMMAD R. *

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• 5 / 5

  

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  Well, I ordered Rayban Sunglasses with optical lenses in the original colour and with the Rayban Logo. The price was for both the sunglasses and the optical lenses very competetive. The entire process was easy and the delivery was quickly. What I want to point out is that the customer support was very quick, friendly and professional. So all together a clear recommendation from my side. Gonna order my next glasses/sunglasses again from them.

  Review of 04/07/2023, following an experience of 15/06/2023 by MATTHEW R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great range of sunglasses, pricing is amazing and delivery is very fast

  Review of 04/07/2023, following an experience of 22/06/2023 by YVETTE H. *

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• 5 / 5

  

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  Impeccable service. Very pleased with the service and product.

  Review of 04/07/2023, following an experience of 23/06/2023 by SASHA W. *

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• 5 / 5

  

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  The sunglasses I ordered from the Netherlands were delivered quickly, and the order was also easy!

  Review of 03/07/2023, following an experience of 19/06/2023 by ABIGAIL M. *

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• 5 / 5

  

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  Excellent Fast Delivery Good prices

  Review of 03/07/2023, following an experience of 21/06/2023 by WILL L. *

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• 5 / 5

  

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  The Fastest delivery EVER from France to Denmark iin JUST ONE day 😊

  Review of 02/07/2023, following an experience of 21/06/2023 by SONIA B. *

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• 5 / 5

  

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  It was very precise and fast delivery. I was surprised about the less than 23 hours international arrival

  Review of 02/07/2023, following an experience of 15/06/2023 by NOAH M. *

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• 4 / 5

  

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  My only concern was that although on your website, it states that you could pay by paypal, then on check out, I was requested to pay by bank transfer and for me it was a bit risky to pay someone who I never traded with using bank transfer.

  Review of 02/07/2023, following an experience of 04/06/2023 by TARA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Ridiculously fast delivery always. Always have stock, perfect service.

  Review of 30/06/2023, following an experience of 18/06/2023 by AMY W. *

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• 5 / 5

  

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  Everything was according to order and on time.

  Review of 30/06/2023, following an experience of 17/06/2023 by JORDAN C. *

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• 5 / 5

  

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  Good delivery to the Uk fast and reliable. Thanks.

  Review of 29/06/2023, following an experience of 09/06/2023 by AARON G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good!!!

  Review of 29/06/2023, following an experience of 08/06/2023 by COLIN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great company!Original products,good value!Quick delivery.Thanks

  Review of 28/06/2023, following an experience of 12/06/2023 by MIKE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Received my sunglasses within 3 business days - from France to Australia. That’s faster than the domestic services in Australia! Absolutely amazing service and promptly replied to any queries that I had.

  Review of 27/06/2023, following an experience of 15/06/2023 by OLIVER E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent! Shipped quickly and arrived in excellent condition.

  Review of 27/06/2023, following an experience of 15/06/2023 by GORDON B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great experience.

  Review of 27/06/2023, following an experience of 15/06/2023 by HANNAH S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Ik heb hier de maui jim ho'okipa zonnenbril besteld gehad, hier was die aan de beste prijs te vinden. De afhandeling van mijn order ging redelijk snel en in 3 dagen tijd had ik mijn pakketje thuis. Het pakketje was degelijk en mijn order was goed ingepakt voor het te beschermen tegen schade. De maui jim ho'okipa is een super geweldige zonnenbril ben er zeer tevreden van, zowel de service als het product zelf. visiofactory is zeker het proberen waard :-)

  Review of 26/06/2023, following an experience of 14/06/2023 by ELSIE C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Quick delivery. Easy order

  Review of 24/06/2023, following an experience of 13/06/2023 by MAISIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Simply GREAT. Great quality, super prices and fast delivery. Many thanks. Very happy.

  Review of 23/06/2023, following an experience of 02/06/2023 by MEGAN L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Shopping was easy, delivery fast, and the product was what promised

  Review of 23/06/2023, following an experience of 05/06/2023 by RACHEL R. *

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• 5 / 5

  

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  Excellent seller ,thank you...

  Review of 20/06/2023, following an experience of 03/06/2023 by JODIE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent and reliable service, delivery on time. Just keep doing a good job!

  Review of 20/06/2023, following an experience of 06/06/2023 by FRANCESCA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Très satisfaite de mon achat. Le prix des lunettes défiait toute concurrence. L'envoi a été soigné et le SAV que j'ai contacté pour des renseignements a été très réactif. Je réitérerai volontiers l'expérience pour l'achat d'une autre paire.

  Review of 20/06/2023, following an experience of 07/06/2023 by KIMBERLY H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very professional and extremely fast shipping, 3 days to România, well done guys.

  Review of 19/06/2023, following an experience of 01/06/2023 by HARRISON W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast shipping, great prices

  Review of 19/06/2023, following an experience of 22/05/2023 by MARK W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Order necer arrived

  Review of 19/06/2023, following an experience of 30/05/2023 by KEN S. *

  *Pseudonymized data at the request of the author

  Answer by visiofactory.com

  

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  Hello, We are sorry for the delay in delivery, and we are delighted that you have been delivered since this notice. Thank you and have a nice day

• 5 / 5

  

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  Very detailed description made choosing the right pair of sunglasses easy. Excellent website and superb customer service in shipping my order. Thank you !

  Review of 19/06/2023, following an experience of 04/06/2023 by AMANDA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Toimitus Suomeen sujui moitteetta, aurinkolasit juuri niin hienot kuin kuvauksessa. Suosittelen 👍

  Review of 19/06/2023, following an experience of 06/06/2023 by TARA S. *

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• 5 / 5

  

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  Great service, very quick, good prices. Very happy with product will 100% use again

  Review of 19/06/2023, following an experience of 02/06/2023 by DOMINIC B. *

  *Pseudonymized data at the request of the author

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