Customer reviews for visiofactory.com

Customer reviews

• 5 / 5

  

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  great

  Review of 24/06/2024, following an experience of 12/06/2024 by JAKUB K.

• 4 / 5

  

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  Good Servica!

  Review of 24/06/2024, following an experience of 12/06/2024 by SARA V.

• 5 / 5

  

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  Excellent, je suis satisfait des lunettes de soleil Recommandation de coopération.

  Review of 24/06/2024, following an experience of 12/06/2024 by STEVAN N.

• 5 / 5

  

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  Ordered Celine Triomphe sunglasses, everything was perfect. Highly recommended

  Review of 23/06/2024, following an experience of 11/06/2024 by VIOLETTA K.

• 5 / 5

  

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  Fast and true to description, thanks a lot!

  Review of 22/06/2024, following an experience of 26/05/2024 by IGOR K.

• 5 / 5

  

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  One word is enough - Excellent 🙂

  Review of 22/06/2024, following an experience of 11/06/2024 by TINO M.

• 5 / 5

  

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  Super fast delivery and genuine 100% original product! Will definitely buy again! Thank you

  Review of 22/06/2024, following an experience of 11/06/2024 by GEORGI M.

• 5 / 5

  

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  I’m very satisfied. delivery to Croatia was fast. the product is authentic. I will buy again

  Review of 22/06/2024, following an experience of 11/06/2024 by NIKOLINA P.

• 5 / 5

  

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  The site is very reliable, responds quickly to a request.

  Review of 22/06/2024, following an experience of 22/05/2024 by MUNARA B.

• 5 / 5

  

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  Good pricing, fast shipping

  Review of 22/06/2024, following an experience of 10/06/2024 by ROSYL L.

• 5 / 5

  

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  Everything perfect. Fast. Product 100% ok.

  Review of 22/06/2024, following an experience of 10/06/2024 by ANDREA N.

• 5 / 5

  

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  The item came very quickly in great condition. Happy with purchase.

  Review of 21/06/2024, following an experience of 05/06/2024 by YOLANDA M.

• 5 / 5

  

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  Good service

  Review of 21/06/2024, following an experience of 07/06/2024 by OMAR A.

• 5 / 5

  

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  Amazing simply put. First, placing the order was easy through PayPal. I then received a call asking if i had any questions and i requested an additional microfiber cloth. The delivery was superfast. I really mean superfast. Finally the price is cheaper than other competitive platforms. Well done

  Review of 21/06/2024, following an experience of 03/06/2024 by OMAR E.

• 5 / 5

  

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  Excellent, straightforward to order prescription sunglasses at a very competitive price. Will buy from visiofactory again!

  Review of 21/06/2024, following an experience of 31/05/2024 by PAUL M.

• 5 / 5

  

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  Perfect

  Review of 21/06/2024, following an experience of 03/06/2024 by HUMBERTO P.

• 5 / 5

  

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  Great service. Great value. Very quick delivery. Would definitely recommend this company.

  Review of 21/06/2024, following an experience of 28/05/2024 by RAYMOND F.

• 2 / 5

  

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  Sunglasses bridge was warped and I wasn't satisfied. I went to the optical store and they fixed glasses.

  Review of 21/06/2024, following an experience of 28/05/2024 by SINI P.

• 5 / 5

  

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  So good

  Review of 14/06/2024, following an experience of 22/05/2024 by ZACH E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Frankly x3 times I’m making order from you and all is well.

  Review of 14/06/2024, following an experience of 03/06/2024 by TODOR P.

• 5 / 5

  

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  Good price and fast delivery.

  Review of 14/06/2024, following an experience of 28/05/2024 by LIYA K.

• 5 / 5

  

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  Very fast delivery

  Review of 14/06/2024, following an experience of 24/05/2024 by ANNEMARIE L.

• 5 / 5

  

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  Received my order real quick and the quality is amazing

  Review of 14/06/2024, following an experience of 28/05/2024 by ADAM S.

• 5 / 5

  

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  Amazing service as usual. Thank you.

  Review of 14/06/2024, following an experience of 22/05/2024 by NOURAH D.

• 5 / 5

  

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  Fast delivery

  Review of 14/06/2024, following an experience of 30/05/2024 by ALEXANDER S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great company to deal with. Product is as described and delivered in the time frame promised.

  Review of 14/06/2024, following an experience of 23/05/2024 by NIALL S.

• 5 / 5

  

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  Good

  Review of 14/06/2024, following an experience of 26/05/2024 by TOOMAS V.

• 5 / 5

  

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  Great product, great speedy delivery, highly recommended.

  Review of 14/06/2024, following an experience of 27/05/2024 by PAUL M.

• 5 / 5

  

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  Great sunglasses!

  Review of 14/06/2024, following an experience of 31/05/2024 by ZELJKA O.

• 5 / 5

  

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  Very good! Fast delivery, product is amazing.

  Review of 14/06/2024, following an experience of 23/05/2024 by SIMONA B.

• 5 / 5

  

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  The product was as described, at a great price and the delivery time was about 5 working days. I am a very satisfied customer!

  Review of 14/06/2024, following an experience of 24/05/2024 by MARK D.

• 1 / 5

  

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  We never received our product

  Review of 14/06/2024, following an experience of 18/05/2024 by DON B.

• 5 / 5

  

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  Rien à redire

  Review of 14/06/2024, following an experience of 17/05/2024 by JEAN CHRISTOPHE J.

• 5 / 5

  

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  Shipping was fast and the product arrived without any problems

  Review of 14/06/2024, following an experience of 21/05/2024 by AJDA Ö.

• 5 / 5

  

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  Good as always. I regularly purchase prescription eyeglasses/sunglasses from Visiofactory, and the quality is perfect.

  Review of 14/06/2024, following an experience of 15/05/2024 by ANDREJ D.

• 5 / 5

  

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  Intuitive ordering system. Fast shipping with tracking. Will buy again.

  Review of 14/06/2024, following an experience of 18/05/2024 by DESMOND Y.

• 2 / 5

  

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  I did receive my sunglasses and they where authentic. But they where held up in customs for 10days and the customer service did not help much. So my overall experience was not great. But I did save money

  Review of 14/06/2024, following an experience of 19/05/2024 by ALEXI B.

• 5 / 5

  

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  Good

  Review of 14/06/2024, following an experience of 21/05/2024 by FILIP V.

• 5 / 5

  

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  Glasses arrived on time ,perfect conditions

  Review of 06/06/2024, following an experience of 17/05/2024 by FABRIZIO P.

• 5 / 5

  

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  Product as advertised. Great quality. Great service.

  Review of 06/06/2024, following an experience of 09/05/2024 by RICARD S.

• 5 / 5

  

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  Excellent as always!

  Review of 04/06/2024, following an experience of 17/05/2024 by STIPE P.

• 1 / 5

  

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  The quality of the glasses is very bad, no progressivity at all as asked

  Review of 04/06/2024, following an experience of 02/05/2024 by MILOS M.

  Answer by visiofactory.com

  

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  We're sorry if the lenses aren't to your satisfaction. Our optical service will correct this. Have a nice day!

• 5 / 5

  

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  Best price, quick extraction. good quality goods.

  Review of 04/06/2024, following an experience of 19/05/2024 by MAKSIMS S.

• 4 / 5

  

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  Вери гуд

  Review of 04/06/2024, following an experience of 21/05/2024 by MYKYTA S.

• 5 / 5

  

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  Excellent sun glasses happy with my order and quick delivery

  Review of 04/06/2024, following an experience of 15/05/2024 by SINA A.

• 5 / 5

  

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  Exellent Service

  Review of 04/06/2024, following an experience of 24/05/2024 by MIKA M.

• 5 / 5

  

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  Quick delivery and product matched the description. 5/5

  Review of 04/06/2024, following an experience of 21/05/2024 by SUFYAAN I.

• 5 / 5

  

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  Select only the frame was very easy, other shops require to order the glasses too. Visiofactory.com sends it well packed within a few days I received the frame

  Review of 04/06/2024, following an experience of 22/05/2024 by EUGÈNE J.

• 5 / 5

  

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  Very fast delivery and great product

  Review of 04/06/2024, following an experience of 09/05/2024 by AMELA C.

• 5 / 5

  

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  All perfect

  Review of 02/06/2024, following an experience of 29/04/2024 by DINA P.

• 5 / 5

  

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  everything like it should be

  Review of 02/06/2024, following an experience of 16/05/2024 by PETER F.

• 2 / 5

  

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  The item arrived quickly, however it would have been nice if there was a note to say that taxes and duties were excluded and would be added once the glasses were dispatched.

  Review of 02/06/2024, following an experience of 15/05/2024 by SAM W.

• 5 / 5

  

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  Cheap and awesome , Blitz Versand

  Review of 02/06/2024, following an experience of 13/05/2024 by GEORGE B.

• 5 / 5

  

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  I have shopped from Visiofactory for many years now. I have bought designed sunglasses and they have made my custom-designed reading glasses based on prescriptions that I sent them. THEY ARE SIMPLY THE BEST IN WHAT THEY DO AND OFFER!!!

  Review of 02/06/2024, following an experience of 10/05/2024 by NEGA M.

• 1 / 5

  

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  Terrible. I don’t have the product after 3 weeks almost! No one does anything!

  Review of 02/06/2024, following an experience of 08/05/2024 by MAHYAR T.

  Answer by visiofactory.com

  

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  Hello, our customer service has got back to you regarding this parcel, we are sorry that the delivery did not go as planned. Have a nice day!

• 1 / 5

  

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  I bought glasses size unisex. I got so small, they are for a child under 5 years old. I'm disappointed, I don't recommend it

  Review of 30/05/2024, following an experience of 02/05/2024 by JŪRATĖ T.

  Answer by visiofactory.com

  

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  Hello, We're sorry that the size doesn't fit you, it's a Medium size, which is suitable for most people. You can of course return your order to us for a refund. Have a nice day!

• 5 / 5

  

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  professional service, fast delivery, best prices

  Review of 30/05/2024, following an experience of 10/05/2024 by ZARYANA C.

• 5 / 5

  

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  Easy to order, fast delivery, product as promissed.

  Review of 30/05/2024, following an experience of 11/05/2024 by HANS D.

• 5 / 5

  

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  Excellent service.

  Review of 30/05/2024, following an experience of 12/05/2024 by PATRICK B.

• 5 / 5

  

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  ❤️❤️❤️❤️❤️

  Review of 30/05/2024, following an experience of 11/05/2024 by RASA T.

• 4 / 5

  

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  My sunglass is great, everything is ok and I'm happy.

  Review of 30/05/2024, following an experience of 13/05/2024 by JASMINA H.

• 5 / 5

  

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  Amazing sunglasses

  Review of 23/05/2024, following an experience of 04/05/2024 by NIKOLETA F.

• 5 / 5

  

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  Delivery to Denmark worked perfectly (4-5 days). Quality of product also great.

  Review of 23/05/2024, following an experience of 05/05/2024 by RASMUS M.

• 5 / 5

  

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  Very helpful.

  Review of 22/05/2024, following an experience of 08/05/2024 by ELVIN A.

• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 22/05/2024, following an experience of 07/05/2024 by TIFFANY D. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Generally good service but lenses were dirty when received,Othee than that all good

  Review of 22/05/2024, following an experience of 09/05/2024 by KEITH P.

• 5 / 5

  

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  Perfect service.

  Review of 22/05/2024, following an experience of 09/05/2024 by OLGA A.

• 5 / 5

  

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  Really good site with authentic glasses. I returned one product with refund and there was no problem. Good comunication, fast delivery. Will order more.

  Review of 22/05/2024, following an experience of 30/04/2024 by VITO B.

• 5 / 5

  

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  Great place to buy sunglasses. Good prices, fast shipping.

  Review of 22/05/2024, following an experience of 06/05/2024 by SAMO L.

• 5 / 5

  

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  Trusted seller, original sunglasses and fast shipment.

  Review of 22/05/2024, following an experience of 30/04/2024 by MASSIMILIANO C.

• 4 / 5

  

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  Beautiful Rayban delivered, no problemen.

  Review of 22/05/2024, following an experience of 03/05/2024 by KIVANC K.

• 5 / 5

  

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  Everything went smoothly. Very satisfied.

  Review of 22/05/2024, following an experience of 03/05/2024 by AHMED O.

• 1 / 5

  

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  Zonnebril besteld netjes op hoogte gehouden over levering. Alleen hebben ze geleverd laat in avond toen puck up punt dicht zat. Mail gehad dat bril retour ging. Via mail in begin netjes contact dat als bril binnen zou zijn deze retour naar mijn adres zou gaan. Nu twee weken verder is mijn bril nog niet retour winkel gekomen dus ik heb ook nog geen bril. Via mail reageert men niet meer. Telefonisch gesproken en vertelde dat ze de bril deze week verwachten en dan zou ik hem volgende week 4 weken na bestellen krijgen. Ik ben dus heel benieuwd.

  Review of 22/05/2024, following an experience of 28/04/2024 by CAROLE P. *

  *Pseudonymized data at the request of the author

  Answer by visiofactory.com

  

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  Hallo, we hebben je retourpakket maandag ontvangen en het is dinsdag verwerkt. De klantenservice heeft je hierover feedback gegeven. We wensen je een hele fijne dag

• 3 / 5

  

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  The product has a factory error, the right plastic temple tip is crooked.

  Review of 22/05/2024, following an experience of 19/04/2024 by JOVANA N.

  Answer by visiofactory.com

  

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  Hello, We are sorry that your frame has a defect, you can send it back to us. Thank you in advance and have a nice day.

• 5 / 5

  

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  Excellent service

  Review of 22/05/2024, following an experience of 05/05/2024 by ALI M.

• 5 / 5

  

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  Excellent quality

  Review of 22/05/2024, following an experience of 01/05/2024 by MADINA T.

• 5 / 5

  

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  Super

  Review of 21/05/2024, following an experience of 02/05/2024 by ZELJKA O.

• 2 / 5

  

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  I got the sunglasses, but they were not the original RayBan glasses. They were a good copy of RayBan. The QR code on the package was not even real.. My package is going through the return process and I’m waiting for my refund.

  Review of 21/05/2024, following an experience of 27/04/2024 by RYAN B. *

  *Pseudonymized data at the request of the author

  Answer by visiofactory.com

  

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  Hello, we are official Ray-Ban dealers and have been selling the brand for decades: our group has been in business since 1965. In France, counterfeiting is severely punished, and it would be impossible for us to have such a track record if we sold fake glasses. We look forward to receiving your return parcel. Have a nice day

• 5 / 5

  

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  Original glases, fast delivery, everything perfect!

  Review of 21/05/2024, following an experience of 30/04/2024 by NIKOLAY K.

• 5 / 5

  

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  Fantastic business

  Review of 17/05/2024, following an experience of 02/05/2024 by ARNI TOMAS A.

• 5 / 5

  

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  Ottimo!!!!

  Review of 17/05/2024, following an experience of 30/04/2024 by MATILDE Q.

• 5 / 5

  

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  Fast delivery, great service and support! Would definitely recommend and shop again!

  Review of 17/05/2024, following an experience of 01/05/2024 by GABRIELA D.

• 5 / 5

  

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  Quick dispatching, item - as described, very good price: what else I could ask for!?

  Review of 17/05/2024, following an experience of 26/04/2024 by VIDMANTAS L.

• 4 / 5

  

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  It's 👍🏻

  Review of 17/05/2024, following an experience of 30/04/2024 by TIJANA Z.

• 5 / 5

  

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  It has arrived very fast and super quality with cheapest price

  Review of 17/05/2024, following an experience of 29/04/2024 by ROJBIN B.

• 5 / 5

  

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  Good price, highest quality and fast delivery. Reccomend!

  Review of 17/05/2024, following an experience of 27/04/2024 by FREDDIE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  everythings perfect!

  Review of 17/05/2024, following an experience of 22/04/2024 by INÊS L.

• 2 / 5

  

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  I had to return a product that was damaged and the process was protracted and not easy.

  Review of 17/05/2024, following an experience of 22/04/2024 by WILLIAM C.

  Answer by visiofactory.com

  

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  Hello, We are sorry that you found a defect on the pair you received. We are waiting for your return parcel. Have a nice day!

• 5 / 5

  

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  Minden rendben volt

  Review of 17/05/2024, following an experience of 25/04/2024 by SZILVIA H.

• 5 / 5

  

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  everything is great, fast delivery.

  Review of 10/05/2024, following an experience of 22/04/2024 by SELINA W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Almost evrything perfect, huge catalogue, fair prices, competent explanations of specs. Unbelievable that they don't offer at least one free return, a normal customer may have to spend 50% of the glasses' price to send it back from abroad, companies such as Suit Supply and Herringshoes have infinite free returns with return labels already inside the package.

  Review of 10/05/2024, following an experience of 22/04/2024 by ALESSANDRO M.

• 5 / 5

  

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  Overall very satisfied. The parcel came very quickly and the glasses were securely packaged.

  Review of 10/05/2024, following an experience of 24/04/2024 by ANĐELIJA S.

• 5 / 5

  

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  Thanks for Item

  Review of 10/05/2024, following an experience of 17/04/2024 by KATIE R. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I contacted them, because I needed help/assistance with my package that was lost or something like that. Till this day I still didn’t got a reply back. I’m still waiting on a procedure to track the lost item. Bad service.

  Review of 10/05/2024, following an experience of 20/04/2024 by CAMERON G. *

  *Pseudonymized data at the request of the author

  Answer by visiofactory.com

  

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  Hello, We're sorry we haven't received an email from you. However, your parcel has just returned to us, so our customer service department will offer you a return or refund. Have a nice day!

• 5 / 5

  

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  Great service and prices Ordered from France Israel and arrived in 4 days.

  Review of 10/05/2024, following an experience of 20/04/2024 by NIR E.

• 4 / 5

  

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  I bought a pair of Celine glasses from visiofactory, and I'm satisfied with them. The customer service is good; they respond to inquiries promptly. The only inconvenience is that the transportation company doesn't provide information about the estimated delivery date, which is not very convenient.

  Review of 10/05/2024, following an experience of 19/04/2024 by IRINA Z.

• 5 / 5

  

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  Delivery was fast. Love the sunglasses

  Review of 10/05/2024, following an experience of 24/04/2024 by HOSNA H.

• 5 / 5

  

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  Quick delivery and great prices - would highly decimkend

  Review of 10/05/2024, following an experience of 25/04/2024 by DANIEL P.

• 5 / 5

  

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  Fast shipping. Good service.

  Review of 10/05/2024, following an experience of 16/04/2024 by ANDREY L.

• 5 / 5

  

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  Amazing company, thanks for everything! Quick and very reliable!

  Review of 10/05/2024, following an experience of 16/04/2024 by SERGIO V.

Reviews displayed in chronological order