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Review Summary
The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.
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Maureen D.
5 Feb 2025
Verified reviewDelivery is extremely poor customer support not helpful wouldn’t order from them again felt they couldn’t care less no effort on their behalf to chase up delay on order. Order took 12 days.
Reply from Bikeinn.com
Hello Maureen, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. We would like to remind you that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. Your comments will be taken into account for continuous improvement. Best regards,
Reply from Maureen D.
You are only taking time to respond now as this may affect potential customers,stand by my point when I was looking for answers was basically told shut up and wait. Sorry but not good enough.
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Michael byrne A.
5 Feb 2025
Verified reviewthanks ...... no probs
Reply from Bikeinn.com
Dear michael byrne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Leon R.
5 Feb 2025
Verified reviewGood value, quick shipping and I was emailed with progress and tracking
Reply from Bikeinn.com
Dear Leon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Juraj T.
1 Feb 2025
Verified reviewI like shopping in this store. There is a wide range of products, nice prices and fast delivery of goods. I recommend this e-shop.
Reply from Bikeinn.com
Dear Juraj, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Wim V.
1 Feb 2025
Verified reviewSnelle correcte levering. Alles origineel.
Reply from Bikeinn.com
Dear Wim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. F.
1 Feb 2025
Verified reviewUseless product. Six tubes. All leak at seam join within weeks
Reply from Bikeinn.com
Hello Joe, We truly regret the inconvenience caused. In case you have received a defective, an erroneous or an incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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Paul S.
1 Feb 2025
Verified reviewWill definitely use again, my sidi shoes were £140 cheaper than anywhere on the web and were delivered within 5 days. Will definitely use again, highly recommended.
Reply from Bikeinn.com
Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Teun H.
27 Jan 2025
Verified reviewProducts okay, but delivering took more than a week.
Reply from Bikeinn.com
Dear Teun, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Iris V.
27 Jan 2025
Verified reviewThe delivery was rather slow. I waited a few days extra. But the product is great en the pricing was good!
Reply from Bikeinn.com
Dear Iris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Ania przygoda A.
27 Jan 2025
Verified reviewgood product at a reasonable price. Quick delivery.
Reply from Bikeinn.com
Dear ania przygoda, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Tomasz K.
27 Jan 2025
Verified reviewWszystko zgodnie z zamówieniem.
Reply from Bikeinn.com
Dear TOMASZ, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Tom A.
27 Jan 2025
Verified reviewGoods did not arrive and have not been delivered anywhere in fact. Bikeinn have been completely useless in refunding my cost and indeed I have not been able to engage an actual person as all answers have been AI generated or replied to by someone NOT understanding the issue and NOT engaging re the problem. Totally unsatisfied and will not be using them again.
Reply from Bikeinn.com
Hello Tom, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.
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Iain L.
27 Jan 2025
Verified reviewI wanted a hydration back pack, a great range of selection was easy to find on bikeinn, the price for my Thule rail was the best I could find anywhere. Ordering was simple, delivery option were clear, communication for the delivery by tracking and notifications is great and delivery was on the predicted date. My second purchase from Bikeinn and I will definitely buy again. *****
Reply from Bikeinn.com
Dear Iain, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Iain L.
I am happy for you to use my feedback in whichever way helps you
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Edwin R.
27 Jan 2025
Verified reviewGood price, quick delevering.
Reply from Bikeinn.com
Dear Edwin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Wendy D.
27 Jan 2025
Verified reviewThe Bikeinn was easy to navigate and find the products i required. There was no problems with delivery. Will use this site again.
Reply from Bikeinn.com
Dear WENDY, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Tomasz P.
14 Jan 2025
Verified reviewPolecam. P
Reply from Bikeinn.com
Dear TOMASZ, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Barry S.
14 Jan 2025
Verified reviewReally pleased
Reply from Bikeinn.com
Dear Barry, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Gareth G.
14 Jan 2025
Verified reviewGreat tyres good service
Reply from Bikeinn.com
Dear Gareth, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Mark duncan A.
14 Jan 2025
Verified reviewGreat prices. Good delivery.
Reply from Bikeinn.com
Dear mark duncan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Andrew D.
14 Jan 2025
Verified reviewExcellent product. Fast delivery
Reply from Bikeinn.com
Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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