Reviews for Bikeinn.com

Total: 3 212 reviews since 17/01/2021

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4.6

Based on 348 reviews from the last 12 months

  • 80%
  • 12%
  • 3%
  • 2%
  • 3%

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The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 12%
  • 3%
  • 2%
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  • A. P.

    25 Sept 2024

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    Good quality product, good professional service, delivery service was good, option for royal mail and signed for, was my preferred shipment, secure and tracked.

    Reply from Bikeinn.com

    Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • K. A.

    25 Sept 2024

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    Used them quite a few times now, including for a new bike. Great price and had no issues

    Reply from Bikeinn.com

    Dear kristian hackett, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • R. B.

    25 Sept 2024

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    Easy to order. Delivery slightly longer than quoted, but beautifully packed. The product exactly as ordered and already on the bike!

    Reply from Bikeinn.com

    Dear Roger, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • M. G.

    25 Sept 2024

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    Great price on a Fox helmet, BUT I felt duped at paying for a 48hour Royal Mail delivery when it was being shipped from Spain, via Netherlands then to the UK, so the item arrived late and missed my sons birthday. Only 3 stars for this, the ‘help’ was useless and the tracking was poor. So, perfect item, well priced, but order 10 days in advance to avoid disappointment.

    Reply from Bikeinn.com

    Hello Mark, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. We apologize for the inconvenience. Best regards,

    Reply from M. G.

    Noted, my suggestion is that you provide delivery estimates before orders are placed, not after.

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  • P. H.

    25 Sept 2024

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    super sted at handle vare kommer hurtigt super tilfreds

    Reply from Bikeinn.com

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • E. G.

    19 Sept 2024

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    Happy with the product bit it took 6 days to get to me.

    Reply from Bikeinn.com

    Hello Eugene, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

  • A. A.

    19 Sept 2024

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    I have already done a review but had a request to complete this. I received my braces a day earlier than expected and they seem good but haven't been used yet. I will be wearing them pretty much solidly for the next week sailing in the North Sea so they will be out through their paces and I expect them to do the job.. Reasonable price compared with others I've bought previously. Can't fault anything so far.

    Reply from Bikeinn.com

    Dear Karen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • J. D.

    19 Sept 2024

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    Perfect

    Reply from Bikeinn.com

    Dear Jo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • L. D.

    19 Sept 2024

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    Goede service, snelle levering

    Reply from Bikeinn.com

    Dear Leon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • J. B.

    19 Sept 2024

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    The item was a 4 days delay.

    Reply from Bikeinn.com

    Dear Johnny, Thank you for taking the time to share such positive comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • D. A.

    19 Sept 2024

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    I’ve always found prices to be good and yes, delivery might be longer than a “local” retailer but, I’ve always found it to be reasonable. Communication throughout the buying & delivery process is great & the products I’ve bought have always been exactly as described. Overall, no complaints at all.

    Reply from Bikeinn.com

    Dear david wood yakspeed@hotmail.com, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • T. M.

    19 Sept 2024

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    Bardzo fajny sklep. Cena bardzo korzystna w porównaniu do ceny w moimi kraju. Dobry kontakt ze sprzedawcą. Zębatka dotarła do mnie w tydzień od momentu zamówienia. Dobrze spakowana. Wszystko jak w opisie. Pasuje idealnie. Śmiga az miło!

    Reply from Bikeinn.com

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • T. A.

    19 Sept 2024

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    Best price I could find online. Delivery was day after expected date, but happy enough. Will be using them again

    Reply from Bikeinn.com

    Dear Tim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • R. S.

    19 Sept 2024

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    Top 5 sterren

    Reply from Bikeinn.com

    Dear Rick, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • G. M.

    19 Sept 2024

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    Great and very quick service. Full marks.

    Reply from Bikeinn.com

    Dear Gary, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • L. K.

    19 Sept 2024

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    again an excellent purchase. good price. fast and cheap shipping

    Reply from Bikeinn.com

    Dear Lubos, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • R. B.

    19 Sept 2024

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    Easy to use website, very good prices, the Very good packaging too. Did take a few days longer to come, but great help and support and package turned up very happy with my package. Will be using again. Thank you

    Reply from Bikeinn.com

    Dear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. D.

    19 Sept 2024

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    Shopping went well. Delivery ok. It's a while ago. What I remeber is the naming bike inn and trade inn and resell opportunities was complicating things. One name, one date focused on delivery/ exceptance. And a SPOC. That's wat I, what customers want.

    Reply from Bikeinn.com

    Dear Adriaan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • M. S.

    19 Sept 2024

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    Good, fast, reliable service. I would recommend.

    Reply from Bikeinn.com

    Dear Michal, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • R. S.

    19 Sept 2024

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    Smoove chain lube very well packaged and the cheapest I could find including delivery charge.

    Reply from Bikeinn.com

    Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Reviews displayed in chronological order

About Bikeinn.com

TRADEINN RETAIL SERVICES

Bikeinn is an online store specializing in cycling equipment, offering cycling enthusiasts worldwide everything they need for their sport. Their expert and dedicated team helps each customer optimize their cycling experience, regardless of age, skill level, or experience. The Bikeinn team provides first-class customer service and online support. Bikeinn is one of 18 sports stores belonging to the Tradeinn Group, which boasts over 2.6 million items in a 30,000 m² main warehouse, representing more than 10,000 brands and shipping to 180 countries. Leading TOP brands include Garmin, Shimano, SRAM, Mavic, Specialized, DT Swiss, Castelli, Northwave, and many more.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/bikeinn/en Sports
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