Reviews for Bikeinn.com

Total: 3 212 reviews since 17/01/2021

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4.6

Based on 348 reviews from the last 12 months

  • 80%
  • 12%
  • 3%
  • 2%
  • 3%

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The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 12%
  • 3%
  • 2%
  • 3%

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  • A. A.

    29 Apr 2023

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    Delivery is always longer than BikeInn quote

    Reply from Bikeinn.com

    Hello NATHANIEL, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

  • A. A.

    29 Apr 2023

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    Perfect service, everything ok, the goods arrived in good condition and on time.

    Reply from Bikeinn.com

    Dear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    29 Apr 2023

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    Delivery time 15 days is to much…

    Reply from Bikeinn.com

    Hello Jiri, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Please remember that you have always the choice of various transport options when you are not satisfied with the service of a particular transport company. It seems though there had been an issue with your package as delays are not so long usually. https://marketingtradei.aftership.com/Z9630343609 Your comments will be taken into account for continuous improvement. We sincerely apologise for any inconvenience. Best regards

  • A. A.

    29 Apr 2023

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    A speedy delivery, and the item is in excellent condition.

    Reply from Bikeinn.com

    Dear Maksymilian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    29 Apr 2023

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    Har inte provat än, men dem ser väldigt fina ut.

    Reply from Bikeinn.com

    Dear Per-Arne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    29 Apr 2023

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    Very impressed, good stock levels and quick delivery. Will defo use again

    Reply from Bikeinn.com

    Dear Grant, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    29 Apr 2023

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    I have got everything, great price, The goods were sent quickly, but Spain is far away, so it took 4 days to CZ

    Reply from Bikeinn.com

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    26 Apr 2023

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    Good store 👍

    Reply from Bikeinn.com

    Dear Mathieu, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    26 Apr 2023

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    En del af cykel tilbør var i stykke

    Reply from Bikeinn.com

    Hello Diman, We truly regret the inconvenience caused. In case you have received an erroneous, a defective or an incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

  • A. A.

    26 Apr 2023

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    Super!

    Reply from Bikeinn.com

    Dear Petr, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    26 Apr 2023

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    No problems ordering or paying. Delivery a bit slow and tracking not very reliable.

    Reply from Bikeinn.com

    Dear Hans, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    26 Apr 2023

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    fast deleverd

    Reply from Bikeinn.com

    Dear c, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    26 Apr 2023

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    I usually do not write reviews but I read bad experiences about this webshop. In my case everything was all right. I got the item in time, the communication was perfect I could follow the way of the helmet I ordered. I can definitly recomend this site.

    Reply from Bikeinn.com

    Dear László, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    26 Apr 2023

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    Going rate for a Continental GP5000 tubeless tyre. Tyre was shipped and received in good time. Many thanks

    Reply from Bikeinn.com

    Dear johnathan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    26 Apr 2023

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    The miark 3 Crank Brothers pedals, were in stock, (where most of the other suppliers only had the Mk 2 version), sold at a competitive price and arrived in a timely and good condition. I was kept informed as to their order/post status Will use this company again.

    Reply from Bikeinn.com

    Dear Frank, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    22 Apr 2023

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    Easy to use Bikeinn. Delivery and Product in high quality

    Reply from Bikeinn.com

    Dear Søren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    22 Apr 2023

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    Although I love the comprehensive variety of the items from the world biking, I simply hate how they handle the shipping and the shipping times estimates. I would gladly rate them five star for the variety of the stock but only one star for the shipping times that they estimate as 3-4 days and end up as 2-3 weeks!

    Reply from Bikeinn.com

    Hello Ciprian, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated and not exact. https://gls-group.eu/EU/en/parcel-tracking?match=364042960791 Your comments will be taken into account for continuous improvement. Best regards,

    Reply from A. A.

    Thank you for taking time to reply. GLS is absolutely ok, time after time. Spring GDS on the other hand is not, almost never. You might think about changing their services with other more competitive courier. My two cents.

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  • A. A.

    22 Apr 2023

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    Bardzo prosta obsługa aplikacji, dobre ceny i szybka dostawa z dalekich krajów.

    Reply from Bikeinn.com

    Cześć, Dziękujemy za poświęcenie czasu na podzielenie się z nami swoimi doświadczeniami. Miłego dnia! Dzięki,

  • A. A.

    22 Apr 2023

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    Everything was perfect, right sizes, exceptional quality of the products and delivery was fast.

    Reply from Bikeinn.com

    Dear Ivor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    22 Apr 2023

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    I liked this webshop very much so far, but lately I was charged in a different currency as it was displayed in the webshop and with this my purchased goods were more expensive as originally thought. Moreover the support was not able to undertand my propblem and has not helped at all. I have received the goods as promissed, that's the reason I am rating 2 starts and not just 1.

    Reply from Bikeinn.com

    Hello Gabor, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.

Reviews displayed in chronological order

About Bikeinn.com

TRADEINN RETAIL SERVICES

Bikeinn is an online store specializing in cycling equipment, offering cycling enthusiasts worldwide everything they need for their sport. Their expert and dedicated team helps each customer optimize their cycling experience, regardless of age, skill level, or experience. The Bikeinn team provides first-class customer service and online support. Bikeinn is one of 18 sports stores belonging to the Tradeinn Group, which boasts over 2.6 million items in a 30,000 m² main warehouse, representing more than 10,000 brands and shipping to 180 countries. Leading TOP brands include Garmin, Shimano, SRAM, Mavic, Specialized, DT Swiss, Castelli, Northwave, and many more.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/bikeinn/en Sports
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