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Review Summary
The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.
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A. A.
1 Apr 2023
Verified reviewGood price and timely delivery
Reply from Bikeinn.com
Dear Olivier, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewOK just a little expensive
Reply from Bikeinn.com
Dear Gary, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewIt was the cheapest place online for the product and it arrived promptly. All good.
Reply from Bikeinn.com
Dear Phil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewA good buy, much cheaper than elsewhere
Reply from Bikeinn.com
Dear Russell, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewZero help quality or communication when things are delayed weeks. Probably due to the fact I’m only ordering quantities of 14 at a time though! Small fry.
Reply from Bikeinn.com
Hello, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. Remember that you can change or add items to your order from your account or cancel the order if you prefer not to wait any longer for an article that is not available at the moment due to an unexpected rupture in the supply chain. According to our review, there are 9 units availble at the moment of the ordered product: 6433936 GURPIL 16 x 1.75 16´´ Front Wheel Silver 9 x 100 mm If the delay is too long for you, please remember that you can always log in to My Account to replace/remove the item from your order or cancel the entire order. Otherwise, you will receive an e-mail as soon as your order is shipped with the tracking number of the carrier and your invoice. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
1 Apr 2023
Verified reviewOrdered new tyres (conti GP5000) for my Canyon on line, received the tyres from Spain within 10 days. Tyres were delivered as advertised, as I have ordered tyres from other suppliers in the past, and have been sent different brands or sizes. Excellent service.
Reply from Bikeinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewexcellent service with quick delivery
Reply from Bikeinn.com
Dear Kevin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewAbsolutely fantastic service fast post 10 out of10
Reply from Bikeinn.com
Dear Darrell, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Thanks have a lovely day
Show exchanges Hide exchanges -
A. A.
1 Apr 2023
Verified reviewgreat and fast shipping
Reply from Bikeinn.com
Dear mattias, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewExcellent
Reply from Bikeinn.com
Dear Dominique, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewBased on price and previously using this company, to order goods into the UK, decided to use again. Ease of ordering, price, and speed of delivery exactly as before, exemplary.
Reply from Bikeinn.com
Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewEasy transaction, fast delivery, very well packaged, and beautiful saddle. Fully recommend this site.
Reply from Bikeinn.com
Dear Juan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewWszystko dobrze polecam.
Reply from Bikeinn.com
Cześć, Dziękujemy za poświęcenie czasu na podzielenie się z nami swoimi doświadczeniami. Miłego dnia! Dzięki
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A. A.
1 Apr 2023
Verified reviewGreat prices and easy ordering online. Never had any issues that needed addressing and delivery is always decent and quick. Would keep using Bike Inn to order from.
Reply from Bikeinn.com
Dear Tom, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewtidy
Reply from Bikeinn.com
Dear Mike, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewGood
Reply from Bikeinn.com
Dear Edwin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Mar 2023
Verified reviewExcellent range and stock, which makes them the perfect choice. Also the price you see is the price you pay for UK customers, which is great as I have had to pay import duty on items from other shops. The downside of being in the UK is delivery is quite slow (10days), hence only 4 stars
Reply from Bikeinn.com
Dear Nick, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Mar 2023
Verified reviewOrdering was simple. Delivery on schedule. Product as described - just that the Tannus Armour received was just for one wheel. I had anticipated receiving one set that would meet the needs of both wheels but that is probably my fault. Looking again (to order for the second wheel) it would be helpful if this was made clear! Otherwise great service.
Reply from Bikeinn.com
Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Mar 2023
Verified reviewIf you get in trouble, there's no one to talk to Only one robot asistent The stuff I got was nothing wrong with
Reply from Bikeinn.com
Dear Per, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Mar 2023
Verified reviewNemt at finde rundt på hjemmesiden I overholdt leveringstiden
Reply from Bikeinn.com
Kære, Tak fordi du tog dig tid til at dele sådanne positive kommentarer om din oplevelse med os. Vi er meget glade for at have kunnet servicere dig på bedste vis. Denne type feedback giver os mulighed for at identificere, hvad vi gør godt, og i hvilke aspekter vi bør arbejde for at forbedre vores kunders oplevelse. Derfor sætter vi pris på din feedback. Du er velkommen til at kontakte vores kundeserviceteam ved at sende en e-mail til support@tradeinn.com med eventuelle bekymringer eller kommentarer. Tak og bedste ønsker,
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