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Review Summary
The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.
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A. A.
13 Apr 2022
Verified reviewGreat service. Prompt dispatch of my items with a tracking code provided so I could watch it all the way here. Thanks!
Reply from Bikeinn.com
Dear Brian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Apr 2022
Verified reviewBecause the goods were poorly packed and damaged during transport.
Reply from Bikeinn.com
Dear customer, We are sorry to hear that your ordered item(s) did not arrive as expected, but we are happy to see you added ROUTE Shipping Protection to your order. This way, your package was insured from loss, damage, and theft. You can file a claim with ROUTE through the email you received from ROUTE after placing your order, or by going to: https://claims.route.com/ Please accept our sincerest apologies. Kind regards
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A. A.
13 Apr 2022
Verified reviewSaw some mixed reviews and was a bit apprehensive but the price was great so gave it a go and would recommend. Parcel came really quickly and had a tracker to check updates throughout.
Reply from Bikeinn.com
Dear Tom , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Apr 2022
Verified reviewFully informed all along the way, my pannier arrived promptly, so far so good. Service was great
Reply from Bikeinn.com
Dear J , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Apr 2022
Verified reviewExactly as planned! This is my second purchase, and everything went smoothly like first time.
Reply from Bikeinn.com
Dear Bogdan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Mar 2022
Verified reviewAltough the package was shipped by three companies, everything was Perfect. From spain to Poland in 6 days
Reply from Bikeinn.com
Dear Jakub , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Mar 2022
Verified reviewBest seller! Good delivery time and products! I enjoy to buy my parts from you guys!
Reply from Bikeinn.com
Dear Marius , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Mar 2022
Verified reviewKorábban is rendeltem már a cégtől. Nagyon elégedett vagyok. Az árak jók, a rendelés egyszerű, a szállítás a jelzett időre, korrekt tájékoztatás mellet zajlik. Sok sok csillag!!!!
Reply from Bikeinn.com
Kedves, Köszönjük, hogy időt szánt arra, hogy ilyen pozitív megjegyzéseket osszon meg velünk tapasztalatairól. Nagyon örülünk, hogy a legjobb módon tudtuk kiszolgálni Önt. Az ilyen típusú visszajelzések lehetővé teszik számunkra, hogy azonosítsuk, mit csinálunk jól, és milyen szempontok szerint kell dolgoznunk ügyfeleink élményének javításán. Ezért nagyra értékeljük visszajelzését. Bármilyen aggályával vagy megjegyzésével forduljon bizalommal ügyfélszolgálatunkhoz a support@tradeinn.com e-mail címen. Köszönöm és üdvözlöm,
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A. A.
28 Mar 2022
Verified reviewI have two garmin Very fast 2 to 4 days max to Greece.The price excellent the cheapest . I recommend to friends!! I have 3 cids and decently i will need you again. Giannis
Reply from Bikeinn.com
Dear Karadimitras , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Thank you i will be in touch.
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A. A.
27 Mar 2022
Verified reviewTipTop
Reply from Bikeinn.com
Dear Morten , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Mar 2022
Verified reviewGood price for Sram front derailleur/brake lever. Good delivery time from Spain. Didn't bother to reply to a query I submitted prior to purchase.
Reply from Bikeinn.com
Dear JOHN , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Mar 2022
Verified reviewVery pleased with purchase. Excellent quality and price. Quick delivery.
Reply from Bikeinn.com
Dear James , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Mar 2022
Verified reviewArticles as described but not delivered within the indicated timeframe.
Reply from Bikeinn.com
Dear John , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
It would be better if you adapt the estimated delivery date shown at the time of purchase. Like the previous time I ordered, the timeframe was not met. This is generally not a problem, if known beforehand.
Reply from Bikeinn.com
Dear John , Thank you very much for your suggestions, his type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. In this particular case however our company was affected by the public strike in the transport sector starting on 14th of march, which is why your package was not picked up on time. https://mailingtechnology.com/tracking/?tn=3SDOKC000898461 We are sorry for the inconvenience. Kind regards
Reply from A. A.
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A. A.
24 Mar 2022
Verified reviewI found ordering my thule roofrack items quick and easy.All items were in stock, and at an excellent price. The delivery was quick, and very well packed. I will definitely use them again!
Reply from Bikeinn.com
Dear Terry , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Hi, Just to say a big thank you for the Thule parts at a great price with a speedy delivery!
Reply from Bikeinn.com
Dear Terry, Thank you so much for your review and your comments! Have a great day! Best regards
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A. A.
24 Mar 2022
Verified reviewExcellent company and fast service, thank you
Reply from Bikeinn.com
Dear Craig , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Mar 2022
Verified reviewFast dispatch, good price and an efficient service
Reply from Bikeinn.com
Dear Rob , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Mar 2022
Verified reviewProfessional!!!
Reply from Bikeinn.com
Dear Kalmar , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Mar 2022
Verified reviewBrand new Thomson Elite seatpost. Fantastic super low price. Excellent packaging. Speedy fast delivery. Great communication. Top sellers. Perfect upgrade also saving weight. Would definitely buy from again. Highly recommended.
Reply from Bikeinn.com
Dear Simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Mar 2022
Verified reviewGreat service 👍🏻 Fast shipping Happy with my sram groupset Thanks.....
Reply from Bikeinn.com
Dear Robert , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
20 Mar 2022
Verified reviewVery quick delivery to Greece. Saddle as described
Reply from Bikeinn.com
Dear Solon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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