What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
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4%

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Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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Ann L.
11 Jun 2026
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Very satisfied with the service, thank you but the packaging had to be repaired by the post office as it was falling apart. I think a whole roll of tape was used as it was so badly packed.
Experience from: 29 May 2026
Susan C.
11 Jun 2026
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Excellent fast service thanks
Experience from: 26 May 2026
Francis N.
11 Jun 2026
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Everything regarding order process was easy to follow and quick to complete. Products are great.
Experience from: 1 Jun 2026
Alana G.
11 Jun 2026
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I do not like the plastic on the Maxi pads. It is very sweaty and not good for the environment. Much preferred the fabric they used to be like the Super ones.
Experience from: 22 May 2026
Neta D.
11 Jun 2026
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I was very impressed with the ease of ordering but was even more impressed when, less than 24hrs later, the order was delivered! Superb service! The items are exactly what we wanted.
Experience from: 2 Jun 2026
Maud B.
11 Jun 2026
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All good quick delivery
Experience from: 28 May 2026
Peter T.
11 Jun 2026
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Great site to browse. Easy to find the item you need and order. Fast delivery. Handed to my wife personally by driver.
Experience from: 31 May 2026
Elizabeth H.
11 Jun 2026
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Very easy to order and a really quick delivery.
Experience from: 29 May 2026
H. W.
11 Jun 2026
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Excellent discreet service.
Experience from: 26 May 2026
Yvonne P.
11 Jun 2026
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As per usual, excellent product, my Mum feels much more confident. Very quick delivery, highly recommend.
Experience from: 31 May 2026
Yvonne C.
11 Jun 2026
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Items confirmed and told being dispatched. Only some arrived without any warning, info on why or options to change order to in stock items.
Experience from: 25 May 2026
Bridie L.
11 Jun 2026
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So of the tabs on the nappies are missing if cone off when you try fastening them
Experience from: 24 May 2026
Peter S.
4 Jun 2026
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Delivered when stated
Experience from: 14 May 2026
Helen T.
3 Jun 2026
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The site was fine and it was clear what I ordered, but I received the wrong order. I ordered one packet of pads and got two, and ordered one packet of large pants and got four of size SMALL. Which are no good.
Experience from: 23 May 2026
Ida W.
3 Jun 2026
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Site is easy to use delivery was done to specifications but disappointed with pads not long enough and not wide enough at back of pad
Experience from: 24 May 2026
G. M.
3 Jun 2026
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Quick delivery.
Experience from: 26 May 2026
James B.
3 Jun 2026
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Excellent product and would recommend delivery was excellent 👌
Experience from: 26 May 2026
Francis S.
3 Jun 2026
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Arrive on time, quick service
Experience from: 20 May 2026
Jack B.
3 Jun 2026
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Good product
Experience from: 18 May 2026
Edith R.
3 Jun 2026
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Very easy to order, pay and very prompt delivery. Letting mr know a time when the item would be delivered
Experience from: 19 May 2026