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Review Summary
The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.
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Xanthe F.
3 Jun 2026
Verified reviewVery helpful.
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Je A.
3 Jun 2026
Verified reviewPoor service waited a week for now thing to show up to then have to chase for update to be told out of stock due to NHS comes 1st
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Maureen F.
3 Jun 2026
Verified reviewStraight forward and all went well
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Linda C.
27 May 2026
Verified reviewvery fast shipping and exactly what i needed
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L. S.
26 May 2026
Verified reviewVery quick on delivery
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Susan G.
26 May 2026
Verified reviewPreviously bought these pads and they were shaped for better coverage. This time they are more like sanitary products in shape. Hope they still work for my parent !
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Peter L.
26 May 2026
Verified reviewcomfiest i have found.
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Annette L.
25 May 2026
Verified reviewGreat service as usual, good product.
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Z. A.
25 May 2026
Verified reviewVery good
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Valerie L.
25 May 2026
Verified reviewEasy to use website and prompt delivery. I will be using id-direct again.
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Margaret W.
25 May 2026
Verified reviewNew style pads did not suit me, so i managed to get them changed and got them uplifted when my new delivery arrived, great service
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Ellen U.
25 May 2026
Verified reviewSite easy to navigate. Fast delivery. Plenty of choice. Thanks.
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Helen F.
25 May 2026
Verified reviewUnfortunately the items l required for my mother were not available, however there was an alternative, so purchased them. Am waiting to hear if they are as good. The Web site and the delivery service is excellent.
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R. C.
25 May 2026
Verified reviewEasy ordering process, competitve prices, good communications throughtout, swift delivery. Highly recommend.
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Gillian H.
25 May 2026
Verified reviewI get these for an elderly neighbour. He says they are very good and the delivery service is good.
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Carol T.
25 May 2026
Verified reviewArrived promptly, excellent service. Disappointed with the sizing of the product, my son is 12 and not overweight and they just fit. I was expecting a size up to 15 years to be more generous. The side panels also rip too easily.
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Cathryn M.
25 May 2026
Verified reviewEasy to order, very quick delivery, product is comfy and does it job well.
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Simon P.
25 May 2026
Verified reviewthe order I placed on 9th May, which you advised would be delivered on or by 14th May. The order has still not been received. Please advise what my 94 year old Father is supposed to do in the meantime! Disappointed, but not surprised.
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C. L.
20 May 2026
Verified reviewDelivered within 2 days, excellent service
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Caroline C.
20 May 2026
Verified reviewI normally but an item in bulk and could not on this occasion due to the item being discontinued.
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