What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
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4%
2

2%
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4%

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Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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5 ★

Pam A.
26 Mar 2026
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Prompt delivery.
Experience from: 16 Mar 2026
Philippa R.
26 Mar 2026
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Delivered on time and as described
Experience from: 18 Mar 2026
David B.
26 Mar 2026
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Unfortunately I ordered the wrong size pants. I have opened the packet and tried a pair on only to find they were too small. This was entirely my fault and no reflection on yourselves. A friend and neighbour has given me a pack of your pads which I have found to be comfortable and sufficiently absorbent for my needs. I will definitely be buying more of these pads from yourselves in the future.
Experience from: 17 Mar 2026
Sally K.
26 Mar 2026
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Have used you direct only once but fast delivery. I have used several grades in pads over the years and have always been satisfied
Experience from: 5 Mar 2026
Maud B.
26 Mar 2026
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Easy to use the site and quick delivery
Experience from: 13 Mar 2026
Paula H.
26 Mar 2026
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Product was easy to find on their website, delivery was fast and free and the product was much cheaper buying it direct.
Experience from: 14 Mar 2026
P. B.
26 Mar 2026
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Ordered and paid form items which were in stock, just to find out later that you didn't have any in stock, had to find another supplier and wait till my money was refunded.
Experience from: 12 Mar 2026
Hilda T.
26 Mar 2026
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Said it was in stock then 3 days later messaged to say they weren’t
Experience from: 12 Mar 2026
Evelyn S.
26 Mar 2026
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Received first part of my order. I requested that it be left at the back door. It was left at the front. The second part of my order turned out to ge unavailable but I didn't leatn this until the actual delivery day and after confirmation of delivery that day. Not impressed at all.
Experience from: 12 Mar 2026
Tecla R.
26 Mar 2026
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Great service 👌
Experience from: 15 Mar 2026
Maureen H.
26 Mar 2026
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Good service from the company just the courier didn’t leave it where requested.
Experience from: 13 Mar 2026
Lynne H.
26 Mar 2026
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No problems with the order
Experience from: 10 Mar 2026
Alan G.
23 Mar 2026
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No Problems at all items came on time will be back for more
Experience from: 11 Mar 2026
Hanne C.
23 Mar 2026
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Had the product we wanted, simple ordering process, and delivered within 3 days. Ticked all our boxes so well done.
Experience from: 2 Mar 2026
Angela G.
23 Mar 2026
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These long pads are are useless..They leak.They are not suitable for night or day. As they do not retain fluid. The old ones that were shaped were excellent. I,m sure we would pay more for those.
Experience from: 9 Mar 2026
Mohamed D.
23 Mar 2026
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Good
Experience from: 28 Feb 2026
Ian D.
23 Mar 2026
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website was easy to use but more importanyly the products required were in stock and delivery was prompt
Experience from: 11 Mar 2026
Marlyn A.
20 Mar 2026
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Quick and efficient service
Experience from: 6 Mar 2026
Alan B.
20 Mar 2026
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Delivery on time ,kept well informed of progress during transit ,first class service.
Experience from: 6 Mar 2026
Anthony W.
20 Mar 2026
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1st time I have used your service. I was given a packet of ID-Pads by a friend to try. My order was processed and delivered within 48 hours. The delivery firm also gave me a 1 hour time slot which made collecting the parcel painless. Well done.
Experience from: 8 Mar 2026