What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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5 ★

A. A.
31 Mar 2022
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No problems either. Ordering or delivery. Good service around.
Experience from: 26 Mar 2022
A. A.
25 Mar 2022
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Can't fault the service. Quick despatch. Easy repeat order option. If only all online experiences were like this.
Experience from: 21 Mar 2022
A. A.
24 Mar 2022
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The website is easy to navigate and order from. Confirmation email is quick too
Experience from: 23 Mar 2022
A. A.
24 Mar 2022
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Excellent service fast delivery
Experience from: 21 Mar 2022
A. A.
24 Mar 2022
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All good
Experience from: 22 Mar 2022
A. A.
23 Mar 2022
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The site was very easy to use. I would recommend
Experience from: 20 Mar 2022
A. A.
23 Mar 2022
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Ordered on a Saturday, delivered on the following Tuesday. This was (much) quicker than expected. Site somewhat tricky to navigate (I am 78), but I (fortunately) had a product code as this was a top up order for an already existing (free) NHS supply from a new supplier. The extra cost was worth it as I now know to update my NHS profile as 'requirements' changed..
Experience from: 19 Mar 2022
A. A.
22 Mar 2022
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Fantastic service from order through to delivery.
Experience from: 20 Mar 2022
A. A.
22 Mar 2022
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Easy navigation, excellent product for our granddaughter. Delivery is exceptional. Would highly recommend product and online facility.
Experience from: 20 Mar 2022
A. A.
22 Mar 2022
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I always use this site for my sons incontinence pants. I always have my delivery fast and I am kept well informed of my delivery time slot. Never had a issue I have always received what I ordered and it has been of the quality expected. Also they run promotions at times for a percentage off which can be handy as a regular buyer.
Experience from: 20 Mar 2022
A. A.
22 Mar 2022
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Simple and easy to order what I wanted from the site. Confirmation is instant and I have always found delivery to be very quick. Excellent service all round
Experience from: 21 Mar 2022
A. A.
22 Mar 2022
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Easy to use. That’s all I really need to say.
Experience from: 19 Mar 2022
A. A.
19 Mar 2022
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It does exactly what it needs to do, keep me dry and clean
Experience from: 16 Mar 2022
A. A.
19 Mar 2022
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Good products. However, the delivery company mailed me say they would deliver on Friday between 10.30 and 11.30. Then, on the Friday, another email saying the delivery was cancelled and would be Monday. Just going out on Friday at 11.00, the parcel arrived. Less than confident.
Experience from: 17 Mar 2022
A. A.
18 Mar 2022
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Although I had been unable to get through on the phone, I sent an email and received a prompt reply which sorted out my problem. It would however have been even better had I been able to have a conversation with someone as I had some questions about the product themselves.
Experience from: 15 Mar 2022
A. A.
17 Mar 2022
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My NHS order was suspended so I asked if I could order pads ordered Monday received Wednesday excellent service D
Experience from: 14 Mar 2022
A. A.
16 Mar 2022
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Excellent service and communication. Fast delivery. Highly recommended
Experience from: 27 Feb 2022
A. A.
15 Mar 2022
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Excellent quality and value
Experience from: 14 Mar 2022
A. A.
15 Mar 2022
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eXCELLENT NEXT DAY DELIVERY SERVICE
Experience from: 9 Mar 2022
A. A.
15 Mar 2022
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Very easy to navigate your site and deliver was first class.
Experience from: 8 Mar 2022