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Review Summary
Runnerinn offers a wide selection of products at competitive prices, consistently satisfying customers with quality and quick service. Many find the trainers comfortable and appreciate the efficient ordering process.
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A. A.
25 Jul 2023
Verified reviewBest price, very fast international delivery
Reply from Runnerinn.com
Dear Peder, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jul 2023
Verified reviewThe product selection is great and always arrives a couple of days before estimate arrival date. Never had any issues with runnerunn or the products sold.
Reply from Runnerinn.com
Dear Aaron, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jul 2023
Verified reviewThe website was easy to browse with a vast choice of products. I was very happy with the price, ordering was easy and shipping was fast with good tracking information.
Reply from Runnerinn.com
Dear Rex, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jul 2023
Verified reviewVery easy website to used, excellent communication, quality item.
Reply from Runnerinn.com
Dear Nicola, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jul 2023
Verified reviewTrue to its product descriptions.
Reply from Runnerinn.com
Dear Gabriel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jul 2023
Verified reviewI didn’t get my package. I have e-mailed you guys I am still waiting for a response
Reply from Runnerinn.com
Hello, We are very sorry to hear that our service did not meet your expectations. We would like to remind you that the experiences of our customers are very important to us. We have therefore investigated and forwarded your case to our shipping department. A refund has not yet been processed, as a package is often found and then delivered. That is why we need to wait for the outcome of this investigation. Please also take into consideration that every shipping company has established protocols as well as time frames and deadlines which is why the issue could not be solved earlier. In general, transport issues take a lot of time to be resolved for the reasons mentioned above and unfortunately require a lot of patience from us and our customers. We have also taken your comments into consideration and forwarded them to the appropriate department in order to continue to improve and increase the quality of our services. We apologize for the inconvenience. Kind regards
Reply from A. A.
hello thanks for the feedback. I also called and spoke to the delivery company. their delivery driver dropped my package at number 21, which are the neighbours. I went to Mrs. she has no package and she claims that no delivery person came by. that's the story a bit. well I've been waiting 2 weeks or more. I keep waiting no problem. I would like my money back or my package. This will be my last time buying anything from you. because you are also difficult to reach. you respond very late. Have a nice day
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A. A.
19 Jul 2023
Verified reviewEasy website and navigation. Great service & communication, would recommend.
Reply from Runnerinn.com
Dear Andy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Jul 2023
Verified reviewVše bylo ok
Reply from Runnerinn.com
Dear Lenka, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Jul 2023
Verified reviewTrainers never turned up, tracked delivery delivered elsewhere, no way to communicate effectively so had to raise claim with PayPal. DO NOT USE
Reply from Runnerinn.com
Dear Emma, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. The refund was processed a few days ago, you should have received the corresponding amount by now, please consult your bank details. 28/06/2023 09:21:27 - Devolucion importe:-63.48 GBP We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
19 Jul 2023
Verified reviewProducts arrived safe in the timeframe specified…. Sizing was accurate and looks identical to that on the webpages
Reply from Runnerinn.com
Dear Adam, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Jul 2023
Verified reviewGreat item at a good price, delivered quickly
Reply from Runnerinn.com
Dear Vicki, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Jul 2023
Verified reviewJust perfect!
Reply from Runnerinn.com
Dear Lungu, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Jul 2023
Verified reviewKept up to date on delivery, order arrived within a respectable time,
Reply from Runnerinn.com
Dear Marie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Jul 2023
Verified reviewVery good service . Great prices. Reliable.
Reply from Runnerinn.com
Dear Micheal, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Jul 2023
Verified reviewGreat products and fast delivery
Reply from Runnerinn.com
Dear Marten, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Jul 2023
Verified reviewGreat website, thousands of options with plenty of information about the products. Very competitive prices and shipment was amazingly fast. One of the best businesses out there, I can only recommend them.
Reply from Runnerinn.com
Dear CHRISTOS, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Jul 2023
Verified reviewExcellent shoes, quick delivery. Perfect as always.
Reply from Runnerinn.com
Dear Martin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Jul 2023
Verified reviewDelivery time a bit to long.
Reply from Runnerinn.com
Dear Hannes, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Jul 2023
Verified reviewFast delivery and cheaper than anywhere locally, will be using again!
Reply from Runnerinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Jul 2023
Verified reviewGreat service.
Reply from Runnerinn.com
Dear Ben, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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